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All 26 Santa Ana hotels »

Hampton Inn & Suites Santa Ana/Orange County Airport

2.5 of 5
2720 Hotel Terrace Drive, Santa Ana, CA 92705
Hotel amenities
Ranked #3 of 26 hotels in Santa Ana
4.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveler rating
    20
    19
    10
    3
    1
Date Rating
Bridgetpianos
new jersey
Top Contributor
118 reviews
27 helpful votes
4 of 5 stars Reviewed February 13, 2012 NEW

An older hotel But very clean.Stayed there 12 days and the front desk staff are the best. Made me feel like family. They are always cleaning and while I was there a new carpet was installed thru out the hotel.Breakfast is so so same as most Hampton's and they have a breakfast to go bag and water to go at... More

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snowpile
USA
Reviewer
5 reviews
5 helpful votes
4 of 5 stars Reviewed January 31, 2012

Decent place near the freeway with a good hot breakfast and clean pool. Some rooms get some freeway noise as it is close by but not too bad. Two room suite was ideal for our family stay. More

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Mahesh39
Hastings on Hudson
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed January 10, 2012

My family took three rooms and were very happy with the stay. Two rooms were on the first floor next to each other and third on another floor as my elder son who stayed there came in later. The desk helpers were very friendly and helpful, they gave us shuttle rides when needed to nearby places as our car was... More

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happytrails92705, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review
January 12, 2012

Thanks for taking the time to respond to your stay with us. Happy to hear you enjoyed our suites and hot breakfast buffet, we strive to provide value that Hampton Inn is known for. Sorry you missed our yummy cookies, you will have to come back and we promise to give you your own batch! Hope you feel better soon... More

djr
Austin, Texas
Contributor
20 reviews
37 helpful votes
3 of 5 stars Reviewed December 9, 2011

I will start by saying nothing was horribly wrong: the room was spacious, the bed comfortable, it was very easy to get to the airport, there was free parking the staff was nice and it was close to where I had to do business. However, if my work brings me to this area again, I think I'll look elsewhere... even... More

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happytrails92705, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review
December 13, 2011

Sorry to hear you had a disappointing experience! Although Hampton Inns are Hilton's focused service brand and therefore do not carry liquor licences are not able to sell or give away Alcaholic beverages as Embassy Suites, Doubletree and Hilton brands, we stive to provide great customer service and value with our oversized suites and expansive breakfast including Asian breakfasts. We... More

100nitesperyear
Upper Michigan
Senior Contributor
27 reviews
5 helpful votes
4 of 5 stars Reviewed November 7, 2011

Nice place. Great customer service. Clean. Spacious suites. More

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happytrails92705, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review
November 9, 2011

We appreciate your kind remarks and your business! Please come back and visit again soon. It is because of customers like you that we are in demand and your feedback keeps us on our toes! More

CoasterWarrior
sarasota, florida
Top Contributor
50 reviews
28 helpful votes
3 of 5 stars Reviewed October 26, 2011

I was attacted by the price and location of this hotel for my business trip, On check-in, I noticed how nice the looby is and thought this was quite a find. After check-in, I walked down the hallway to the elevator and it stuck me that they were a long way from the lobby. Much longer than usual. I was... More

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happytrails92705, Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review
October 28, 2011

WE appreciate the time to review our hotel and we take your views very seriously. We are in the process of renewing the hotel, adding new carpet and wallpaper and more, so by Jan 2012 you will see a newly rennovated property. We invite you back for a stay at our new and improved ALL SUITE hotel soon! More

val051680
Las Vegas NV
2 reviews
1 helpful vote
2 of 5 stars Reviewed September 18, 2011
1
person found this review helpful

Everything was ok until 20 minutes later we noticed ants all over the bathroom. We immediately called front desk and they moved us room. We got to the new room and same thing except this time they were in the bar area. It was hard for us to even have a drink in the room because the ants come out... More

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happytrails92705, Manager at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review
September 19, 2011

Thank you for staying with us recently. We apologize for any inconvenience you experienced while here. We have taken your comments to heart to make sure there are no further problems. We will ensure that your next stay with us is more memorable for all the RIGHT reasons! More

lwallace001
Bakersfield, California
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed August 19, 2011
2
people found this review helpful

This area has several hotels/motels to choose from - all on the same street, about 15 minutes from the OC Airport. We have stayed at most of them and this is the best. Free parking, decent serve yourself breakfast, in-room coffee and refrigerator, and all suites. Staff are exceptionally helpful. The draw back to this area is the #55 freeway... More

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happytrails92705, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review
September 19, 2011

Thanks so much for taking the time to review our hotel after your recent stay-we appreciate your very positive comments and will share them with the staff. We value your input and strive to ensure our guests enjoy our spacious suites and hearty hot breakfast buffet. WE loved having you here, please return soon :) More

Bridgetpianos
new jersey
Top Contributor
118 reviews
27 helpful votes
5 of 5 stars Reviewed August 5, 2011
1
person found this review helpful

Looks like a quaint hotel .Very friendly front desk made me feel like family greeted me by my name every morning .Stayed their 11 days.Seems like an older property but very clean.The housekeeper was on her knees scrubbing the elavator floor. Same free breakfast everyday so busy with kids just had cereal.Many restauants close by at the district in Tustin... More

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happytrails92705, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review
October 4, 2011

Thanks so much for your kind remarks! The entire staff works very hard to ensure the comfort and enjoyment of our guests, so I will share this with our staff. It is good to know that our efforts are appreciated. Please come back and see us again soon... More

tlk1013
Rehoboth Beach, Delaware
2 reviews
5 of 5 stars Reviewed July 24, 2011

We stayed at this Hampton Inn from July 4-July 19. Our plans were fluid and the hotel staff was both receptive and supportive of changes that we had to make. Their service is impeccable! Everyone at this hotel is pleasant....not one grumpy person!! Their free shuttle service was invaluable and saved us a lot of cab fare and hassles. The... More

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happytrails92705, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review
September 19, 2011

Thanks so much for your kind and complimentary review. We appreciate your time and business! We strive to make our guests welcome and comfortable and it's good to hear sincere appreciation. We loved having you here! Please come back soon... More

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Hampton Inn & Suites Santa Ana/Orange County Airport Also Known As

  • Hampton Inn Santa Ana
  • Santa Ana Hampton Inn
Address: 2720 Hotel Terrace Drive, Santa Ana, CA 92705

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Hampton Inn & Suites Santa Ana/Orange County Airport
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