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Motel 6 Santa Ana

1623 East 1st Street, Santa Ana, CA 92701
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Motel 6 Santa Ana
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Motel 6 Santa Ana
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28 Reviews from our TripAdvisor Community

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Traveler rating
    6
    8
    4
    3
    7
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7
2
8
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (28)
  • Mar-May only
    (9)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (5)
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Chula Vista, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

The staff was pleasant and helpful And Laura at the front desk was very helpful. However the rooms were not what was expected We had requested 2 non-smoking rooms that had to be changed to 1&1. Not good. Will never use a smoking room again. Could not get the smell out. The pool was not clean upon arrival but was... More 

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6Team, Brand Experience Team member at Motel 6 Santa Ana, responded to this review

Dear Guest, Thank you for posting your review. We apologize for the inconveniences you experienced with the availability of a non-smoking room. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details... More 

San Jose, California
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed May 28, 2015

The staff tried to be friendly, but they seemed uptight about my questioning the homeless folks roaming the lot. The rooms were fairly clean and the decor was newer. The problem is it's right by a busy freeway, and shares a parking lot with a Denny's. There were literally wandering homeless folks in the parking lot all night long and... More 

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6Team, Brand Experience Team member at Motel 6 Santa Ana, responded to this review

Dear Guest, Thank you for taking the time to share your review. We apologize for the inconvenience our renovations caused you while we make improvements for our guests. The service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We apologize for your unpleasant stay... More 

Costa Mesa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

I love staying at Motel 6 in Santa Ana, CA and have stayed there a number of times. They provide me with exceptional guest service. The entire staff warmly greets me, welcomes me back, and consistently asks if there is any way they can make my stay better. The rooms are clean and beautifully decorated including bright lights. The bed... More 

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Curitiba - Parana - Brasil
Level Contributor
48 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 30, 2014

I spent one night only at this motel. They are very cold at the reception and people are not friendly. The girl at the reception was reallly bored and probably she would like to be anywhere else but there. The room was really close to the swimming pool so early in the morning there was some kids screaming right beside... More 

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Yucca Valley, California
Level Contributor
178 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 15, 2014 via mobile

Just stayed here last night. Although the room looked recently refurbished the hotel isn't located in a nice area. I was comped a free night of free WiFi it was very slow. It was also odd that the morning clerk told me I was given a discount as they can't do tax exempt rooms, even though I was there on... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

after booking my stay at this motel sex 3 booking.com I found out that booking.com didn't go through with the payment and the people that had book the reservation were no longer at work for the day they left me out there without a room without a remedy the manager Craig unbelievably enough went above and beyond to make sure... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 10, 2014

Hair in sheets, smelled like urine and deodorizer, bug bites in bed, fleas? Who knows, clogged sink with brown water, toilet didn't flush and I woke up with a sore throat. Stay at Cozy Inn, we went there the night before for two nights thought we were leaving the area so unfortunately we checked out and thought we'd get lucky... More 

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Upland, California, United States
Level Contributor
264 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed April 8, 2014

Not the nicest of neighborhoods, but OK. VERY convenient to the 5 Freeway. Rooms clean but looked like some things like refrigerator may have been taken out. No coffee service in room, but is available in AM in the motel office. Adequate parking. VERY crazy difficulties getting onto the $3-extra internet. Solved by extremely persistent front desk person. Room had... More 

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boston
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 31, 2014

We just needed a place to sleep on our way from San Francisco to San Diego, and wanted to get south of LA. I can't even describe the smell that was overwhelming from the minute we walked in the door. Urine and cheap deodorizer are two distinct odors that come to mind. The sheets were stained and there was little... More 

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San Diego, California
1 review
4 of 5 stars Reviewed January 3, 2014

For us was a good experience, staff very friendly, we ask for more towels and we got them in less than five minutes, no noises outside we stayed for two nights and slept very well, good choice for a good night sleep after visiting Disneyland, clean rooms. The only thing we didn't like is that you have to pay for... More 

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