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Motel 6 Santa Ana

1623 East 1st Street, Santa Ana, CA 92701
Hotel amenities
1 room 1 adult
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Motel 6 Santa Ana
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33 Reviews from our TripAdvisor Community

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phoenix
2 reviews
1 of 5 stars Reviewed December 20, 2015 via mobile

Low quality and they charge for everything. I would never recommend any one. Even wifi is charged and poorly maintained hotel. It does not worth the money spent. Only positive is near to i5 freeway. Their is very little assistance for the front desk.

Helpful?
Thank vijay8056
San Antonio, Texas
1 review
1 of 5 stars Reviewed November 18, 2015

For starters I was given the wrong room a smoker room instead of a non smoke room. I simply told them that was not what I reserved. Then when house keeping went to clean our room the same towels were still there instead of leaving clean towels. No free wi-fi...you have to pay $2.99 each night if you want to... More 

Helpful?
Thank 15Majestic
6Team, Brand Experience Team at Motel 6 Santa Ana, responded to this review

Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We... More 

Alexandria VA
Level Contributor
68 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 17, 2015

I stayed here 3 out of 5 nights in CA. Tues Nov 10 and Fri-Sat Nov 13-14. This was a great location that has convenient fwy access, was 10 minutes from the Orange Y, Mimi's Café, The Crab Cooker, Disneyland, and the John Wayne Airport. I stayed in room 122 the first night and then room 124 the 2nd night.... More 

Helpful?
Thank oquick1
1 review
4 of 5 stars Reviewed September 18, 2015 via mobile

I was on a trip with my brother and needed a one night stay. The room was really nice, the people were friendly, and the price was reasonable. The beds were comfy so I slept well! One thing I didn't like was the AC didn't work that well but that's the only thing I didn't like.

Helpful?
Thank Lance M
1 review
1 of 5 stars Reviewed September 16, 2015 via mobile

I have never had such a bad experience in ANY other Hotel! I booked a reservation for a 2 night business trip stay. On the 2nd day of my stay, I return to find my room rented out to somebody else , my personal clothes, business materials, clothes and toiletries were removed from my room & shoved into a plastic... More 

Helpful?
Thank Robert10120
6Team, brand expericened team member at Motel 6 Santa Ana, responded to this review

Robert, Thank you for sharing your feedback. We apologize for any misunderstanding that may have occurred during your recent stay with regard your reservation and the inconveniences you experienced. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay,... More 

Chula Vista, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 30, 2015 via mobile

The staff was pleasant and helpful And Laura at the front desk was very helpful. However the rooms were not what was expected We had requested 2 non-smoking rooms that had to be changed to 1&1. Not good. Will never use a smoking room again. Could not get the smell out. The pool was not clean upon arrival but was... More 

Helpful?
Thank mmulkey
6Team, Brand Experience Team member at Motel 6 Santa Ana, responded to this review

Dear Guest, Thank you for posting your review. We apologize for the inconveniences you experienced with the availability of a non-smoking room. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details... More 

San Jose, California
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed May 28, 2015

The staff tried to be friendly, but they seemed uptight about my questioning the homeless folks roaming the lot. The rooms were fairly clean and the decor was newer. The problem is it's right by a busy freeway, and shares a parking lot with a Denny's. There were literally wandering homeless folks in the parking lot all night long and... More 

Helpful?
Thank TrixieBelle
6Team, Brand Experience Team member at Motel 6 Santa Ana, responded to this review

Dear Guest, Thank you for taking the time to share your review. We apologize for the inconvenience our renovations caused you while we make improvements for our guests. The service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We apologize for your unpleasant stay... More 

Costa Mesa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

I love staying at Motel 6 in Santa Ana, CA and have stayed there a number of times. They provide me with exceptional guest service. The entire staff warmly greets me, welcomes me back, and consistently asks if there is any way they can make my stay better. The rooms are clean and beautifully decorated including bright lights. The bed... More 

Helpful?
2 Thank Marsha L
Curitiba - Parana - Brasil
Level Contributor
59 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 30, 2014

I spent one night only at this motel. They are very cold at the reception and people are not friendly. The girl at the reception was reallly bored and probably she would like to be anywhere else but there. The room was really close to the swimming pool so early in the morning there was some kids screaming right beside... More 

Helpful?
Thank Gustavo B
Grain Valley, Missouri
Level Contributor
237 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 15, 2014 via mobile

Just stayed here last night. Although the room looked recently refurbished the hotel isn't located in a nice area. I was comped a free night of free WiFi it was very slow. It was also odd that the morning clerk told me I was given a discount as they can't do tax exempt rooms, even though I was there on... More 

Helpful?
Thank osanida
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