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Embassy Suites by Hilton Santa Ana - Orange County Airport North

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1325 East Dyer Road, Santa Ana, CA 92705
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Embassy Suites by Hilton Santa Ana - Orange County Airport North
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561 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Meridian
3 of 5 stars Reviewed yesterday NEW

I stay at this hotel 4 times a year for an average stay of 3 nights each trip. I stay because it is very convenient to my Corporate Office and the freeway. I am annoyed that when I stay in April someone sideswiped my Avalanche and caused $4k in damage and the hotel did nothing for me. Stayed there just... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Phoenix, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel staff was nice. Hotel is older. Restrooms really need to be updated. Paid for a premium room and there was nothing premium about it. Website said you get unlimited snacks and drinks but vending machine was not working and there was only a couple of choices. Not the ones we would have enjoyed. Not happy to have to pay... More 

Review collected in partnership with Embassy Suites Hotels

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Independence, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My team was there for a week. The hotel was great! There is a "stream" running through the lobby area with huge koi fish and turtles. Breakfast was awesome and of course free happy hour after a hard days work. I would stay there again!

Was this review helpful? Yes 1
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Teresa, Thank you so much for your wonderful comments. We love our steam, waterfalls, and the turtles/koi too! Having a lush open atrium is one of the founding principles of the Embassy Suites by Hilton brand and we couldn't be happier with it. We look forward to having you stay with us again with your travels bring you back to... More 

falls church, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is nice with atrium, fish pond, waterfall, tree, etc. The free breakfast is really good with variety of food, including some vegan options for us (fruit, cereal, oatmeal, bread, and fried potato). The fried potato and oatmeal are the best. However, the room is terrible. It's old, outdated, and really need a renovation. It's smell like someone smoke... More 

Review collected in partnership with Embassy Suites Hotels

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Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Anhhuy H, Thank you for sharing your recent experience at the Embassy Suites by Hilton Santa Ana - Orange County Airport North with us. I was saddened to hear about the various issues you had in your guest room. Please accept my apologies on behalf of the hotel for your less than stellar guest room experience. There is certainly no... More 

Irvine, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had an amazing stay with family. The suite was maintained very well and the staff was spot on with service. Scott, I assume is the valet parking manager, was really friendly and funny. The staff helped us through out our stay. Food was on par, breakfast was the greatest of all! We will be returning soon!

Was this review helpful? Yes 1
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Javed, We're so glad that you and your family had a wonderful stay with us! I'll be sure to pass along your praise of Scott to our parking manager as well! Glad to hear that you are returning to the area soon. Please let us know if there is anything we can do to make your next stay with us... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had a 7 day stay; Lovely hotel, great atmosphere, plenty of room, hospitality staff-excellent, room attendant-exceptional! We appreciated the overall experience since we are a family of 6 your breakfast was key;) Great breakfast!! Thank you for returning our curling irons too!

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Nep6, So glad you had an excellent stay with us! It such a pleasure to be a choice hotel for business travelers on the weekdays and their families on the weekends. We hope you will come back and visit us soon on your future travels to the area! Warmest Regards, Tim Timothy Wagner Assistant General Manager More 

Sacramento, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at this location and had great experiences with 3 employees!! Scott the parking valet was friendly, happy and very funny!! Leo the night clerk was welcoming and very friendly!! Andy was also a great person to come in contact with, Friendly, accomodating and helpful!! When staff members go out of their way to make you feel welcome... More 

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Chasity, Thank you so much for your kind comments. I will be sure to share them with our team members! We look forward to having you again on your future travels to the Orange County Airport area. Warmest Regards! Tim Timothy Wagner Assistant General Manager More 

San Diego, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, a bit worn around the edges. We needed a place to crash for three nights while on business in Irvine. This fit the bill. It was close by the business venue, and the cost for our budget. The atrium is great-nice and open. Parking is tight although there was plenty of it. Front desk was helpful and polite.

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Dear ke39 - Thank you for your review from your stay with us on your recent business trip. We are happy to hear you enjoyed your visit and we look forward to welcoming you back soon. Kindest regards, Tom Pugh More 

Tiger
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent location, clean and welcoming lobby, great rooms, food was good and access was excellent! Transportation to the airport was one of the best I have ever experienced. Internet service was slow and I think related to the high usage while I was there.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Dear 571janicer - We appreciate your review of your stay with us. We are pleased you enjoyed the hotel and the service of our team. Thank you for your business and we look forward to serving you again soon. Kindest regards, Tom Pugh More 

Monument, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came in to see family for a week and stayed here. Beds were comfortable and the complex reasonably quiet - it was very busy while we were there. Room was spacious and breakfast was reasonable for a hotel. A little pricy for our tastes, but couldn't complain about the room or staff.

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Bsnare, Thank you very much for the favorable comments regarding your stay. Out spacious rooms, free cooked-to-order breakfast, and friendly staff are some of our best features! We look forward to have you as our guests again on your future travels to the orange county airport area! Regards, Tim Timothy Wagner Assistant General Manager More 

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