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Embassy Suites by Hilton Santa Ana - Orange County Airport North

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1325 East Dyer Road, Santa Ana, CA 92705
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Embassy Suites by Hilton Santa Ana - Orange County Airport North
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Embassy Suites by Hilton Santa Ana - Orange County Airport North
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592 Reviews from our TripAdvisor Community

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Traveler rating
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    121
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    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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    (159)
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    (177)
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Orangevale, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed at this hotel during the USA Water Polo Junior Olympics. This hotel had been picked by the water ;polo club we were going with. The check-in was okay but we were advised by the hotel we should use Valet Parking. Soon afterwards we found out we were supposed to get free parking. I canceled the Valet Parking immediately... More 

Was this review helpful? Yes
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Always looking for embassy suites hotels when traveling. This one did not fail to help us enjoy our summer vacation. Friendly staff and very clean rooms. Breakfast omelets made to order are exceptional. We have a family of 5, and the sofa sleeper saves us from having to get 2 rooms. Will stay here on our next trip to Disneyland... More 

Was this review helpful? Yes 1
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Soria, Thank you so much for your kind comments! We're always happy to host families headed off to the "Happiest Place on Earth". Today we will being having our monthly employee luncheon/meeting and I'll be sharing your review with the team. Thank you again for your review of your stay! Very Respectfully, Timothy Wagner Assistant General Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My Daughter and I ran down to Orange County to meet up with friends for shopping and dinner , even though we only live 1hour 45 minutes from this hotel we decided to enjoy drinks and dinner and not worry about the drive home . I have been a HILTON honors member since 2000, so I decided to just use... More 

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Dakota, Thank you for taking the time our of your busy schedule to review your recent stay in Santa Ana. Please accept my apologies on behalf of the hotel for the less then standard experience that Embassy Suites by Hilton has come to build its reputation upon. We certainly understand the our guest's requests for a renovation and ours is... More 

Bellevue, Washington
1 review
4 of 5 stars Reviewed 6 days ago NEW

This was not my first stay at the Embassy Suites of Orange County and it will not be my last either. The hotel itself is beautiful from the moment you enter the lobby. Decorative with an outdoor feel and quality wood, there is a relaxed elegance to the hotel. All staff from the valet to the bell men to the... More 

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

W_Dahl07, Thank you so much for the high praise about our valet team! I'll be sure to pass along your comments to the parking department's manager, so that he can congratulate his team members on a job well done and share your posting with them. We look forward to you staying with us again when your travels bring you back... More 

Sao Paulo, SP
1 review
4 of 5 stars Reviewed 1 week ago NEW

Our preference is always to stay at an Embassy Suites location. Unfortunately price point can keep us out, but we nonetheless always begin our search with Embassy Suites. If price was not a factor, we would definitely choose Embassy Suites 100% of the time.

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Richard, Thank you for taking the time to share your thoughts about the Embassy Suites by Hilton Santa Ana - Orange County Airport. We appreciate your positive comments and certainly understand your concerns about the hotel's rate. Unfortunately, many of the factors that determine any hotel's price point is driven by the hotels market and performance expectation imposed by external... More 

Corona, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This Embassy Suites is NOT to the quality standards expected of an Embassy Suites. Yes, it has the Manager's Reception and great breakfast, but it lacks the the quality maintenance and furnishings in the two room suites and common areas. The other Embassy Suites just a couple of miles from this one would be better selections until maintenance and updating... More 

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

J S, Thank you for taking the time our of your busy schedule to review your recent stay at the Embassy Suites by Hilton Santa Ana - Orange County Airport North. Please accept my apologies on behalf of the hotel that your room was more humid than you would have preferred. Having staying in the hotel many times before, I... More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We only stated one night at the hotel. We didn't have a chance to use any of the amenities but the hotel was clean, front desk staff was friendly and accommodating. The indoor pool looked great. Rooms were a little dated but the bed was super comfy. Love that it had a desk that could double as a vanity with... More 

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

L F, Thank you for sharing your thoughts about your recent stay at the Embassy Suites by Hilton Santa Ana - Orange County Airport North. It is always so reassuring to read positive comments on the high level of service that we strive to provide each one of our guests. All of Embassy Suites by Hilton's beds are made by... More 

Santa Ana, United States
1 review
5 of 5 stars Reviewed 1 week ago

We love staying here when travelling. Hotel is always clean, rooms clean. Amenities are unless, always feel like "special" guests! Never have had a bad experience here or at any of the other locations that we have stayed at.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Diane, Thank you so much for your review. We are delighted that you always enjoy your stays at Embassy Suites by Hilton and appreciate your continued loyalty to Hilton Worldwide's family of brands. We look forward to having you as our "special" guest on your future trips to the Orange County Airport area. Thank you again for sharing your thoughts.... More 

Arroyo Grande, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The staff was great, the breakfast is pretty good, but the hotel rooms were not nice. The entire 10th floor smells like cigarette smoke. They don't allow smoking now, but it is the leftover nicotine smell from years ago. We had to change rooms, but it was still bad. Rooms and bathrooms are dingy. Toiletries are high end and very... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Kristen, Thank you for taking the time to share your recent experience in Santa Ana. I'm sorry to hear that your stay was marred by the smell of cigarette smoke from our 4 smoking rooms. During the upcoming renovation in late Q4, it is our anticipation that we will become a completely smoke free hotel so that no guests are... More 

1 review
5 of 5 stars Reviewed 1 week ago

Scott & Kevin I was in need of advise and directions, and these guys had it all! They listened to my needs and promptly gave a few choices that suited what I was looking for. I was very impressed with there politeness and curtesy. I would recommend using there knowledge of the surrounding area to anyone unsure of the area!... More 

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana - Orange County Airport North, responded to this review

Mr. Griffith, Thank you so much for the positive comments regarding your stay at the Embassy Suites by HIlton Santa Ana - Orange COunty Airport North. I will be sure to share your high praise with our parking management team and that they properly recognize their employees. Going above and beyond for our guests is a goal we strive for... More 

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