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Embassy Suites by Hilton Santa Ana Orange County Airport

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1325 East Dyer Road, Santa Ana, CA 92705
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1 room 1 adult
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Embassy Suites by Hilton Santa Ana Orange County Airport
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718 Reviews from our TripAdvisor Community

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charlotte, United States
5 of 5 stars Reviewed yesterday NEW

Always enjoy staying. a little noise, highway is near the hotel, however hotel and staff are first rate. Breakfast is first rate. lounge area is fantastic, very nice architecture.I stay there every time I'm in town

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Matthew C
Santa Clarita, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel 3 times over the last 5 years (last night being the most recent). It is reasonably priced for an Embassy Suites and the location is convenient for all of Orange County. However, I am disappointed that they now charge $15 a day for parking. This is a recent addition especially since their TripAdvisor description... More 

Helpful?
1 Thank TooTallTom
Grand Prairie, United States
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

While at this location for a week on a business trip, there were many times when the network would completely drop off which interrupted my business several times. Also, some channels on the t.v. would come in and out, become pix-elated as well as some channels were not available all together. I have stayed at this location many of times... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Derrick D
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dear Derrick D, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our Wi-Fi and TV functionality. Guest comfort and exceptional service are our top priorities and we regret you did not experience this. We have begun a full... More 

Boston, MA
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Every staff member provided true service with a smile. From the excellent front desk to the complimentary breakfast with omelettes to order, from the peaceful atrium to the fastidious housekeeping! As an occasional visiter to Orange County, I plan on making this Embassy Suites my new home away from home. Special thanks to Nick and Michal T. at the Front... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank RGL46Boston
Santa Fe, New Mexico
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I expected more from a Hilton property. The hotel is dark, the rooms needed attention both in the areas of maintenance and decorating. We had three nights booked but opted to check out after two and go elsewhere. The only bright spot was breakfast...made-to-order eggs, good coffee, and plenty of variety.

Helpful?
Thank Phil K
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dear Phil K, Thank you so much for the kind words about our breakfast, Embassy Suites prides itself on our two room suite, full breakfast in the morning and even reception in the evening and we strive hard to make our offerings and our accommodations the best they can be. We are in the process of renovating all our suites... More 

Philadelphia, Pennsylvania
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I am in and out of the Santa Ana area several times a year. My latest visit to the Embassy Suites Santa Ana County airport. I found the hotel to be fairly quiet in the common areas and with the use of natural lighting it is very dark in the evening. I was on the 10th floor on this visit... More 

Helpful?
Thank Richard K
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Richard, Thank you for taking the time to review your recent stay with us. I'm so glad to hear that you though our restaurant service was very attentive! One of our biggest focuses as a hotel is to provide great service for our guests. We believe that most all hotel provide a clean and comfortable environment, but what truly sets... More 

Kansas City, Missouri
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

How bad can it be? Moldy stale air coming out of AC units, old worn out carpet, furniture and the elevators run really sssllllooowwwww! They didn't tell us we had to pay for parking till you get the final bill, should have received a credit because their electronic get in and get out gate did not work with room cards... More 

Helpful?
Thank C0wtnadv
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

C0wtnadv, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your experience. Guest comfort and experience are our top priorities and we regret you did not experience this. We will take your comments under consideration as we continually work... More 

Columbus, Ohio
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Embassy Suites while attending a conference. I was most pleased with the delicious breakfast, served quickly and pleasantly. I had time to get to the meeting without racing. The staff for the breakfast were the best! The evening reception was very nice and relaxing after a busy day of meetings. I would stay here again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank OhioDriver
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

OhioDriver, Thank you so much for your great review! We're so glad you enjoyed our complimentary cooked-to-order breakfast and evening manager's reception. There are great perks to staying with Embassy Suites by Hilton! We hope to see you again when your travels bring you back to the Orange County Airport area. Very Respectfully, Timothy Wagner Assistant General Manager More 

Newport Beach, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the front desk to the folks who staff the breakfast to the folks outside manning the car station and all that...this hotel is simply impeccably run. No sour grapes or problems, great pool, no smelly elevators whatsoever. The restaurant, itself, I will admit, only suffices, but that's fine.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Christopher R
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Christopher, Thank you so much for the AWESOME review. You have paid us high praise! I will be sure to share your review with our entire team; it will make their day. Thank you staying with us and I hope that we will see you again soon! Warmest Regards, Timothy Wagner Assistant General Manager More 

Santa Ana, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I am very surprise that the issues I had was not taken care of by the staff of the hotel. The first night of stay the room was extremely cold. I could not adjust it with the thermostat. That night I call the room service to see what I was doing wrong. They sent the engineer and he told me... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Miguel M
Timothy W, Assistant General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Miguel, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay here. We will take your comments under consideration as we continually work to improve our guest experience. The issue with our guest room internet is being addressed... More 

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