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Embassy Suites Santa Ana - Orange County Airport North

3.0 of 5 1325 East Dyer Road, Santa Ana, CA 92705
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Embassy Suites Santa Ana - Orange County Airport North
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Embassy Suites Santa Ana - Orange County Airport North
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479 reviews from our community

Traveler rating
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    103
    69
    40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Richmond, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Look no further if breakfast is important to you. The people here are very friendly and will make your eggs the way you like them. For free though I recommend you leave a tip because they deserve it. And if you need restaurant recommendations, talk to Mimi at the counter. She's the best receptionist I've ever encountered. She represents their... More 

Review collected in partnership with Embassy Suites Hotels

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Las Vegas, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Parking was horrible. Started a motor cycle outside my room at 5 AM and raced the engine for 15 minutes to warm it up. Had my reservation without wifi even though the title of my room type was wifi and breakfast.

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
44 reviews 44 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 2 nights and enjoyed everything about the hotel. The only thing I would've liked better was if the rooms had an extra fan. They don't use air or heat during certain temps. 55-70 means no heat or air. It did get a bit warm. They offer portable heater but not a fan. It wasn't unbearable but definitely could've... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Kimberly M - We appreciate your review of your stay...we are so pleased to hear you enjoyed the hotel and the staff. Thank you for your business and we look forward to serving you again. Kindest regards, Tom Pugh More 

orando, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

front desk poor service had to wait several minutes before acknowledged, room smelled and fans could not be turned off will not stay at this property again, from the outside it looks nice, but the furnishing are old, needs to be updated,

Review collected in partnership with Embassy Suites Hotels

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Joseph S - Thank you for the feedback on your stay with us. I would like to apologize for our staff failing to meet all of your expectations. We use such valuable feedback from customers such as you to help us improve the hotel. I hope you will give us another try in the future; we would love the... More 

St. Petersburg, Florida
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this hotel a few times. It is new and modern and 5 minutes from John Wayne Airport. Convenient for any place you want to go in Orange County. The rooms are very nice as is typical of Spring Hill. The breakfast is the best of this class hotel and the lady that takes care of this... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear 249sh - We appreciate your taking time to review your stay and we are pleased you enjoyed your visit to Orange County. We look forward to serving you in the future. Kindest regards, Tom Pugh More 

ohio
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with a very large group over New Years. I travel with groups often, and I appreciate it when a hotel makes us feel we are valued guests to them. This overall was not the case with this hotel. We arrived after a 28 hour bus trip after 5:00 pm, and a number of our rooms... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear subtchr - Thank you for your review from your group's stay with us. I apologize for the problems you had with the check in process, guestroom towels, and the one morning at breakfast. I am pleased to hear the banquet functions and the other days breakfasts went very well. We appreciate your feedback and we will follow up with... More 

Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location close to John Wayne Airport. Easy on and off the 55 makes it a good starting or ending point, but be aware of the traffic! The staff is extremely friendly and helpful. Large and comfortable rooms. The fitness area overlooks the pool making it good for parents need to get their workout in and can multitask. A large... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Richard K - Thank you for your review...we are so pleased to hear you enjoyed our wonderful staff and the hotel. We thank you for your business and hope to serve you on your next visit to Orange County. Kindest regards, Tom Pugh More 

Chebanse, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Service at this hotel was marginal. Our overall experience was good, but one or two employees who were not trained to meet customer needs left us with less than an excellence experience. That mainly took place at check-in. The breakfast is superior.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Richard N - We appreciate your review from your recent stay with us. We are pleased that the hotel, our location, and our complimentary breakfast met your expectations. We apologize for the issues you had with a few of our staff that did not provide the proper level of service...we will follow up. Thank you for your business and... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We were in the area to visit Knotts Berry Farm and needed a room large enough to accommodate 2 adults and 4 children and this was one of the best we could find in the area. The pool was a must for the kiddos! The pool area was my favorite of any Embassy Suites we've ever stayed at. It was... More 

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Timothy W, Assistant General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Marilynsmum, Thank you for your recent stay with us at the Embassy Suites Santa Ana - Orange County Airport North. I was pleased to read that we were about to meet the needs of your family. Your comments regarding your room, our sports bar, and the complimentary breakfast offering will be shared with our team members so that we can... More 

Greenville, PA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Would highly recommend this Hotel to anyone. The staff was very courteous and professional and the Hotel was very nice and well kept. The price was also resonable. The complimentary breakfast was excellent.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Allyn, Thank you so much for taking the time to share your Chrstimas Day stay with us. We hope that you and your family had an enjoyable holiday and it was our privledge to be of service on such a special occasion. I'll be sure to share your comments about the staff with them at our next employee luncheon. Thank... More 

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Additional Information about Embassy Suites Santa Ana - Orange County Airport North

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Phone Number:
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Santa Ana - Orange County Airport North 3*
Number of rooms: 300
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Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites Santa Ana - Orange County Airport North CA
Hotel Style:
#2 Green Hotel in Santa Ana
#6 Family Hotel in Santa Ana

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