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Embassy Suites Santa Ana - Orange County Airport North

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1325 East Dyer Road, Santa Ana, CA 92705
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Embassy Suites Santa Ana - Orange County Airport North
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508 reviews from our community

Traveler rating
    161
    126
    109
    72
    40
See reviews for
183
64
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180
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ramona, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Love this place and would recommend it to anyone. Staff went out of their way to make us feel at home. Rooms comfortable. Great breakfast. Evening reception an added bonus. Shuttle was a nice way to get around.

Review collected in partnership with Embassy Suites Hotels

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Arlington, Texas
Top Contributor
329 reviews 329 reviews
31 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

I moved from another hotel closer to the airport that was a little too noisy / not great to this location. Great grounds and amenities (large fitness room, pool, hot tub, bar, breakfast / evening reception area). The rooms are dated, but comfortable. The air conditioning is a very old system of either heat or cool for the entire building,... More 

Was this review helpful? Yes 1
Mission Hills, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Quiet, so able to work in the evenings. Room service food was delicious. Proximity to freeway was good due to business travel. Disneyland is nearby so it would be a nice place to come back to with family. Only thing I didnt like is that the room was too cold and there was no way to adjust... More 

Review collected in partnership with Embassy Suites Hotels

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Vancouver
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My suite was impeccably clean and tidy, the restaurant was reliably good (this is mostly a traveller's hotel, not a night spot), and on weekend days, improved by the presence of children and high school kids on their way to athletic even, holidays, or family events. I put "comfortable" in the title of this review, and thought of giving the... More 

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Leland, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Due to a flight delay the night before, the person I spoke with "accidentally" released my room which caused some confusion the next morning when I checked in. The hotel made arrangements to correct this employees mistake and made sure that I checked into my room the next morning. I was pleased with the staff as they changed my room... More 

Review collected in partnership with Embassy Suites Hotels

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Patricia V - We appreciate your sharing your comments from your stay with us. We apologize for the error on your reservation. We are pleased that our staff got this corrected and you enjoyed your visit. Thank you for your business and we look forward to serving you in the future. Kindest regards, Tom Pugh More 

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is very dated, smells musty and never enough staff in the restaurant/bar if it fills up to about half capacity. The bar was also not very clean, likely a rsult of not having enough staff on duty.

Review collected in partnership with Embassy Suites Hotels

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Mark F - We appreciate your review of your recent stay with us. We are sorry to hear of the issues you experienced...we will follow up with our staff on these immediately. Thank you for your business and we hope to serve you again soon. Kindest regards, Tom Pugh More 

West Chester, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since this was our first stay at this hotel, I called the Guest Services Manager (Adam Colley) to share our needs/expectations. After a delightful 2-week stay, I can say that all our needs were met and surpassed ! Thank you Mr. Colley for your professionalism and making our stay enjoyable. This hotel has the happiest staff we've seen in all... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear ashwest - Thank you for your wonderful review and the recognition on our team members. We are pleased you enjoyed your extended stay with us, and on behalf of our entire team, thank you for your business. We hope to have you back with us again soon. Kindest regards, Tom Pugh More 

Alpharetta, Georgia
Top Contributor
59 reviews 59 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a tough review so let me just list out the pros and cons. Pros: The exterior is beautiful Rooms with a patio are a BIG plus The breakfast was good but just your standard ES breakfast Most of the staff was super nice The rooms are nice, love having a separate living room to work and watch TV... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Sorrells 13 - We appreciate your review of your stay with us. We are pleased to hear you overall enjoyed you stay and we thank you for the constructive feedback for improvement. We will share your comments with our staff for their follow up. Thank you for your business and we look forward to serving you in the future.... More 

San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Flew in for a business trip. Complimentary shuttle from and to hotel a plus. Rooms are large and provide what you need. Complimentary breakfast and "Happy Hour" does the trick! Staff are terrific. Big bummer that there is not free wi-fi. It is 2015 right?

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear sdaraio - We appreciate your review and your choosing us for your recent business trip. We are pleased you enjoyed the hotel and our amenities. Thank you for your business and we look forward to serving you again soon. Kindest regards, Tom Pugh More 

Eagle Mountain
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel almost every week for my job, I stay at a lot of hotels (Hilton brand mostly). I don't get to see my family as often as I would like (10 kids..all natural...one wife, original). I always get concerned when taking the whole zoo somewhere how we will be received and this hotel and its staff could not have... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Aaron B - Thank you for your review of your stay with us. We are so pleased to hear you and your family enjoyed your stay with us. It sounds like you had the opportunity to enjoy our attractions in Orange County. We appreciate your business and we look forward to welcoming you back soon. Kindest regards, Tom Pugh More 

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