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Embassy Suites Santa Ana - Orange County Airport North

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1325 East Dyer Road, Santa Ana, CA 92705
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Embassy Suites Santa Ana - Orange County Airport North
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Embassy Suites Santa Ana - Orange County Airport North
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542 reviews from our community

Traveler rating
    174
    135
    113
    77
    43
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198
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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2 reviews
2 of 5 stars Reviewed 3 days ago NEW

This hotel is nice looking but an older property. This issue according to the manager is has a two pipe system for heating and cooling. They can only do one or the other so in their infinite wisdom, the shut everything down between 53 degrees and 70 degrees temperatures. Doesn't sound too bad until you try to sleep and the... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel. Friendly staff. Free breakfast. Free happy hour. Free bus shuttle. Nice rooms. Fabulous sports bar and menu. Very kid friendly. Pool, fitness room & jacuzzi. Amazing coy carp and turtles in middle of hotel. Kept my7 yr old very happy with free fish food from reception. Highly recommend to stay here.

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Jane! Thank you so much for your wonderful comments regarding your recent stay with us! We are so pleased you enjoyed the hotel and the many amenities that it has to offer all of our guests. We look forward to being of service again during your future travels to the Orange County area. Respectfully, Timothy Wagner, CRDE Assistant General Manager More 

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 4 days ago NEW

Nice hotel if you don't need air conditioning. They do not operate their HVAC system when the outside temperature is between 53 to 70 degrees. It is in what the management calls the neutral position for the HVAC system. It was so hot over Memorial Day week end during the night we opened the sliding door to let in the... More 

Was this review helpful? Yes
Timothy W, Assistant General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Jane, Thank you for taking the time out of your busy schedule to review your recent stay at the Embassy Suites Santa Ana - Orange County Airport North. Please accept my apology on behalf of the hotel for the troubles your experienced with our HVAC system and its difficulties. Having staying in the hotel many times before, I can certainly... More 

Maple Grove, Minnesota
Top Contributor
123 reviews 123 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I like Embassy Suites (I tend to stay at Hilton-branded properties when I travel). Great location - within walking distance to the office and several restaurants (McCormick, El Torito). I like the 2-room suite concept - plenty of room to spread out, with a dedicated working area (desk). I had an end unit, tucked back in a quite alcove -... More 

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear ViajeroJBW - Thank you for your review of your stay with us. We are pleased you enjoyed your stay with us during your recent business trip. We appreciate your business and your loyalty to the Hilton family of hotels and we look forward to welcoming you back soon. Kindest regards, Tom Pugh More 

SANTA ANA, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We love Embassy Suites. It's so nice to have a complete breakfast each morning & happy hour each night. All the staff is so nice & good workers. The rooms are so comfortable & nice (except the bathroom fan wouldn't shut off & the person above us must have brought his own bar bell set as it sounded like pounding... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Patty R - I was very happy to read that you enjoyed your stay at our hotel. Thank you very much for acknowledging the friendly and accommodating staff, we are striving to create that environment for all our guests so I am pleased to read you felt their hospitality. I appreciate you recommending the hotel and hope to see... More 

Tampa, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very welcoming staff. Our room was very comfortable and clean, housekeeping friendly and did a great job! Atrium and breakfast area was clean and always had a relaxing spot to sit. Easy access to freeway made getting around the area a breeze. Only complaint didn't like having to pay for parking; as a guest parking should not be extra. Charge... More 

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear BchBaby21 - Thank you for your review from your recent stay with us. We are pleased you enjoyed our staff service and the amenities of our hotel. We appreciate your staying with us and we look forward to serving you again soon. Kindest regards, Tom Pugh More 

1 review
1 of 5 stars Reviewed 1 week ago

I chose this hotel as I wanted to give Embassy a go again. I travel every or every other week around US. I contacted them about internet quality as I use VPN and get frustrated about lack of quality when on the road. I was told before booking they have a "premium" option for $6 which is free to gold... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Paul A - Thank you for the feedback on your stay with us. I would like to apologize for our the issues you experienced with our Internet service. We use such valuable feedback from customers such as you to help us improve the hotel. I hope you will give us another try in the future; we would love the... More 

Bucks County, Pennsylvania
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed over there for 4 nights, and were very pleased. The hotel lobby and atrium are beautiful. The staff were always friendly, and helpful, and always made us feel welcome. The room was large and spacious, and well appointed. The only issue would be the way too soft bed, and pillows. The breakfast area with the cooked to order... More 

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear TS1959 - Thank you for your review of your recent stay with us. We are pleased you enjoyed your stay and the service of our team. We will share your comments on the issues you experienced with our team for follow up. We appreciate your business and look forward to serving you again. Kindest regards, Tom Pugh More 

Peoria, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall, we love Embassy Suites and usually stay because of all the hotel has to offer. Only issues were the central air not providing comfort at certain times and the bathroom needs some attention as it looks a little worn. Otherwise, loved our stay as usual.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Frank V - Thank you for staying with us and posting your comments on TripAdvisor. I am glad you enjoyed your stay; I do apologize for the issues you experienced with the bathroom and air conditioning. We will share your comments with our team for follow up. Thank you for your business and we hope to serve you again... More 

Cambridge, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

Incredible customer experience from the moment the valet staff, Scott and Salvidor, greeted me at the front entrance through cocktail hour, breakfast and the housekeeping staff. I was made to feel like family. This would be my ONLY place to stay when planning a trip to Orange County, CA.

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Dean G - Thank you for your review from your recent stay. We are happy to hear you enjoyed your stay and the service from Scott and Salvadore. We appreciate your business and look forward to serving you again soon. Kindest regards, Tom Pugh More 

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