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All 25 Santa Ana hotels

Embassy Suites Santa Ana - Orange County Airport North

3.0 of 5 Hotel   |   1325 East Dyer Road, Santa Ana, CA 92705
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Ranked #10 of 25 Hotels in Santa Ana
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 3 days ago
IMFLYBOY Leawood, Kansas
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424 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Leawood, Kansas
Top Contributor
171 reviews 171 reviews
40 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'm rating this hotel 3-stars but I rounded up from 2.5. This is a typical Embassy Suites with a beautiful atrium lobby surrounded by 10 or more floors of surrounding rooms. It is an old hotel and is in need of a face lift. Check in was efficient. The room had a foul odor of the bathroom. As long as... More

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Victorville, California
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When we stay in the OC, we usually stay here at the Embassy Suites, because of location and how great and comfy the rooms are. Staff are all very friendly and helpful! Love the Manager's reception at night, good way to unwind before watching t.v. with the kids and the cook to order breakfast is outstanding!!!!

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Kochi (Cochin), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Rooms are large and roomy, but outdated. Very small bathroom. Service could have been better. They have a rent a car service in the hotel which is useful. Breakfast spread is good with made to order options available. Have a complimentary drinks session in the evening which was a good touch. Central atrium was impressive with a small trees and... More

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fife, United States
1 review
2 of 5 stars Reviewed 1 week ago

orange county was in midst of heat wave. air conditioning didn't work in first room. I changed rooms next day and a/c worked "a little better" but not by much. my room faced the freeway and the landing pattern for local airport and I was unable to leave window open at night to assist in cooling down the room because... More

Review collected in partnership with Embassy Suites Hotels

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Janice L - Thank you for the feedback on your stay with us. I would like to apologize for our the issues you had with the air conditioning in your room. I have passed your comments on to our engineering team for their immediate follow up. We use such valuable feedback from customers such as you to help us... More

Orlando, United States
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed here many of times over many years. Great hotel. The staff is very attentive to all my needs. They maintain the facility very well and they are always courteous. They are conveniently located near Orange County/John Wayne Airport. I highly recommend them.

Review collected in partnership with Embassy Suites Hotels

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Bryan P S - We appreciate you sharing your comments from your latest stay with us. I was happy to hear you enjoyed the service of our team and the facility. Thank you for your business and we look forward to your return. Kindest regards, Tom Pugh More

Bakersfield, CA
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

If you get a room on freeway side prepare not to sleep or bring earplugs. There is no room fan to turn on to block out noise. Temperature is controlled by season. In summer the the room temp is levels of cold, you can't turn on heat, only turn off cold. The best way to warm up the room is... More

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear yellowfrog777- Thank you very much for taking the time to post comments on TripAdvisor regarding your stay with us. I am so pleased that you especially enjoyed our two room suites and our breakfast and manager's reception. We appreciate your business and look forward to serving you again. Kindest regards, Tom PUgh More

temecula ca.
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed here many times, the atrium is awesome with the koi fish and tropical feel. Good amenities, pool,spa, business office, exercise room. Free made to order breakfast and nightly managers reception. The hotel is not in a quiet area. Right on top of busy 405 freeway and Warner/dyer rd. The rooms seem to have single pane windows and sliders... More

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Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear all-inclusive4me08 - Thank you for your review. We are pleased to hear you enjoyed the amenities of the hotel and we appreciate your loyalty to us when staying in Santa Ana. We appreciate your comments on the freeway noise and will review this with our team. Thank your for your business and we hope to serve you again in... More

Pago Pago, American Samoa
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall, the service and staff here are great! I got to know the staff and made many new friends. They were especially kind to my 6 yr old daughter, who is a social butterfly and knew everyone by name before i even knew anyone. I appreciate all your hard work and hospitality to my family and me while we were... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Lupe A - I was very happy to read that you and your family have enjoyed your stay at our hotel. Thank you very much for acknowledging the friendly and accommodating staff, we are striving to create that environment for all our guests so I am pleased to read you felt their hospitality. We are delighted to have you... More

1 review
2 of 5 stars Reviewed 2 weeks ago

First of all, if you want AC and heat these rooms don't have both. Pick one or the other. The smell is stale and fowl. The bathroom is so small you could touch a wall with your arms outstretched. There is mold in the corner of the shower, and housekeeping is stingy with washcloths :( saddest place around.

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear Jdexec - I'm so sorry for your poor experience this past week with us. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. Thank you for sharing your... More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

When I first arrived, the gentleman that checked me in was very unfriendly. He looked like I was interrupting his internet browsing. Through the whole process he didn't say a word to me but to tell me my room number, no greeting or anything. The room was a little bit outdated, but it wasn't bad or dirty. The managers reception... More

Was this review helpful? Yes
Tom P, General Manager at Embassy Suites Santa Ana - Orange County Airport North, responded to this review

Dear J_pala21 - Thank you for posting a review regarding your stay at our hotel on Trip Advisor. I apologize for the poor service you were provided at check-in. I have passed on your comments to our team and we will follow up to insure we correct this. We are pleased you enjoyed the complimentary cooked to order breakfast. I... More

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Additional Information about Embassy Suites Santa Ana - Orange County Airport North

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Phone Number:
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Santa Ana - Orange County Airport North 3*
Number of rooms: 300
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Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites Santa Ana - Orange County Airport North CA

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