We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn and Suites John Wayne Airport

2.5 of 5
Hotel website
Hotel deals
2620 Hotel Terrace Dr., Santa Ana, CA 92705
Special Offer
Choice Privileges Points
Comfort Inn and Suites John Wayne Airport
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #18 of 26 Hotels in Santa Ana
Add Photo Write a Review

18 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    3
    4
    1
    5
    5
See reviews for
11
Couples
0
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
  • All months
    (18)
  • Mar-May only
    (6)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (9)
All months
Yorkton, Canada
Top Contributor
106 reviews 106 reviews
33 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel due to competitive pricing. We were placed in room that was renovated and have no complaints to that regard. Once renovations are done I would think the hotel will be nice. A lot of things are tired but with some updating should be fine. Only issue we encountered was lack of parking due to painting and... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is the worst Comfort Inn I have stayed at. The hotel was under construction and the water was shut off when I checked in. My toilet "exploded" and I ended up with water all over. The internet did not work. When I talked with the front desk about the internet, I was told the front desk had already received... More 

Was this review helpful? Yes
CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at out hotel. On behalf of the entire staff I apologize for not having exceeded your expectations. As you mentioned we are currently in the process of renovating the hotel in order to provide our guests with a superior stay experience. As a part of this we are placing... More 

Wyoming
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Recently renovated - rooms look nice. Good breakfast with a selection of hot items. Very convenient to Orange County Airport if you're flying in late or leaving early and want a place close by. Pool area looked nice. The only negative is the view from the back rooms is of an industrial area & a storage lot. The property itself... More 

Was this review helpful? Yes
CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I'm delighted that your stay was so enjoyable! Our new owners take great pride in their properties and as such have begun the renovations process, and I'm very glad you were able to experience one of the newly done rooms. We hope to see you again... More 

Laughlin, Nevada
1 review
2 of 5 stars Reviewed May 2, 2015

We stayed 4/19/15, the night they were resurfacing their entire parking lot. Guests were forced to park on the other side of the freeway in a Motel 6 parking lot with a shuttle to take you back and forth. Of course this type of maintenance needs to be done, but the staff was not at all sympathetic or apologetic about... More 

Was this review helpful? Yes
Paso Robles, California
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 25, 2015

We stayed at this facility in March of 2015. It is comparatively cheap but even for a Comfort Inn facility it is very weary. The room was marginal at best. The bathroom and bathtub were chipped, spotty, not well cleaned. Walls were stained and dirty throughout. Overall, the entire place is in serious need of an overhaul. The beds were... More 

Was this review helpful? Yes 2
Las Vegas, Nevada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 23, 2015

I am only giving this hotel one star because that is what is required as minimum. I read some of the reviews after the stay and this place needs way more than updating. The stay began with coming back from dinner and having someone doing drugs in one corner of the back parking lot and someone else urinating in another.... More 

Was this review helpful? Yes 1
North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 14, 2015

Room was clean, but the bathroom needed renovating badly. Sink plug didn't work so water drained slowly out of sink, tub is badly chipped, toilet stained. Free WiFi was usually not working. Made looking things up on the laptop for apartment hunting very tough. I was constantly calling the desk letting them know when the WiFi was out, sometimes they... More 

Was this review helpful? Yes 2
Fruitland, Idaho
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2015

This hotel's rooms need some updating. We had a quiet room on the back. Staff was very pleasant. Breakfast was better than continental. Pool was really clean and warm and they kept towels out all the time. Location was great.

Was this review helpful? Yes
Michigan
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 15, 2015

Hotel has problems: 1) They use a credit card imprinter to store credit card number 2) Person who check us in looked unprofessional to say the least (button up shirt with a graphic representation of a tie printed in it and a faux fur collared leather jacket) 3) Rooms not maintained well: A) Window frame separating from glass, all of... More 

Was this review helpful? Yes 4
uk
Top Contributor
209 reviews 209 reviews
98 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed February 6, 2015

Stayed here evening of 5 feb. Very good hotel. Plenty of free parking , and elevators to higher floors . Clean well appointed room. Free wifi and good quality breakfast with seating in the lobby area. . Good beds and friendly staff. Recommended

Was this review helpful? Yes
CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you very much for taking the time to write such a wonderful review of your stay with us. I'm thrilled that your experience was such an excellent one! I'm also pleased to say that as good as your stay was this time around, it will be even better in the future. Our new ownership has many renovation projects planned... More 

Questions? Get answers from hotel staff and past guests. Ask a question

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Dining (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay