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All 25 Santa Ana hotels

Comfort Inn and Suites John Wayne Airport

2.5 of 5 Hotel   |   2620 Hotel Terrace Dr., Santa Ana, CA 92705
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Ranked #17 of 25 Hotels in Santa Ana
A recent review
4 of 5 stars reviewed 1 week ago
358kathleeng Patterson
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129 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Patterson
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was a last minute stay and we were happy about the price and spaciousness of the hotel. It is outdated but clean. The coffee was good and so was the hot breakfast. It was in a quiet area so sleeping was good despite being near an airport. Also had a microwave and refrigerator.

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Fort Lauderdale, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 16, 2014

The hotel itself is maintained well, the rooms are clean, dated interiors but everything is well maintained and clean. The AC worked very well. I was on the second floor overlooking the pool, which made it very loud all day long and up until the pool closed, children were running around carrying on until what should have been their bedtime,... More 

Was this review helpful? Yes 1
Louisville
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 11, 2014

The rooms are clean and equipped with new TV-Sets. The stuff was really helpful and friendly. The breakfast is standard for this Type of Hotel Just the breakfast area which is located in the Lobby is very small! It is almost the best price you will get in this area!

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Fairfield, Connecticut
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed August 13, 2014

I have stayed at several hotels on Hotel Terrace. This is the most disappointing. Except for one person, the staff is indifferent. Cleaning staff is good. There is no computer in the lobby, but the hotel offered to print boarding passes. Breakfast? Well, you could easily skip it. There are things that can't be fixed: Walls are thin, so hope... More 

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Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 7, 2014

We Checked into the Comfort Inn on Hotel Terrance Dr in Santa Ann Ca on on July 28th 2014 We were in Santa Ana to Lay my Husband to res at sea in Newport Beach. SO First the A/C did not work work the first 3 days we were there we were there with a disabled person and was put... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2014

I stayed last night with my family at this hotel and we were next to a room that they let 10 people stay in, no kidding, sleeping bags on the floors. I reported that to the front desk and they said that it was a church group and it was ok?? I explained it was 11:30 pm and we were... More 

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SF Bay Area
Top Contributor
68 reviews 68 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 5, 2014

Very loud air conditioning unit. Had to sleep with pillow over head, but it was too hot during stay to not have ac on. Bed sheets and pillow fine. Towels the motel kind. Mini Fridge and small microwave (popcorn making size). Overall worn and dirty. Carpet dirty. Shower not been cleaned properly, only superficially. I would not sit in the... More 

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Palm Coast, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 4, 2014

We always stay at Comfort Suites locations when traveling and were extremely disappointed with the condition and service at the Santa Ana property. It was poorly maintained--upon arrival one of the 2 elevators did not work. Upon departure early the next morning to catch a flight out--BOTH elevators did not work and my husband had to carry a heavy suitcase... More 

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Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 24, 2014

The room provided had foul smell.. It appears the carpets were not cleaned for a long time... The toilet wasn't clean and the flush didn't work.. Breakfast while had no great choices but was decent. Wifi did not work most of the time while there have been plenty of routers though.. Better avoid this hotel.

Was this review helpful? Yes 1
Maricopa , Arizona
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 23, 2014

We came into town for a reunion- We arrived Friday afternoon . The Good - The lobby is very pretty and the grounds look nice at first glance. It was conveniently located to the airport and other places around Irvine that I needed to be. I booked a King bed w/ Sofa bed( 4 people in the room) . I... More 

Was this review helpful? Yes 2
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Additional Information about Comfort Inn and Suites John Wayne Airport

Address: 2620 Hotel Terrace Dr., Santa Ana, CA 92705
Phone Number:
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn and Suites John Wayne Airport 2.5*
Number of rooms: 129
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Comfort Inn And Suites John Wayne Airport Santa Ana, Orange County, CA

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