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All 25 Santa Ana hotels

Comfort Inn and Suites John Wayne Airport

2.5 of 5 Hotel   |   2620 Hotel Terrace Dr., Santa Ana, CA 92705
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47%
Ranked #14 of 25 hotels in Santa Ana
A recent review
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  • Reviews (121)
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121 people have reviewed this hotel

Traveler rating
    13
    38
    32
    20
    18
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29
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The room provided had foul smell.. It appears the carpets were not cleaned for a long time... The toilet wasn't clean and the flush didn't work.. Breakfast while had no great choices but was decent. Wifi did not work most of the time while there have been plenty of routers though.. Better avoid this hotel.

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Maricopa , Arizona
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We came into town for a reunion- We arrived Friday afternoon . The Good - The lobby is very pretty and the grounds look nice at first glance. It was conveniently located to the airport and other places around Irvine that I needed to be. I booked a King bed w/ Sofa bed( 4 people in the room) . I... More

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1 review
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this Comfort Inn as often as twice a year for the past 6 years mostly because it is 5 minutes from my granddaughters. It was a reasonably priced place at $60 a nite for several years. Some of the rooms have been updated during that time but some have not. My room two weeks ago was... More

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CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay with us. On behalf of the entire staff I apologize that your most recent stay with us was so disappointing for you! Our new GM has been pushing several projects to improve the overall property and rooms, and some of the results can already be seen in the rooms,... More

Peoria, Arizona
Top Contributor
62 reviews 62 reviews
26 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room I was in was next to a railroad track. Only noisy when the train went by which averaged every 30 to 40 minutes. Breakfast was ok but not enough for the amount of guests who all seemed to come at the same time. Unfortunately there is not an exercise room.

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CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I'm glad to hear that overall you had a good experience with us. I apologize for the noise you experienced with the trains. The tracks behind us is a train car storage area and dead ends so that no through traffic is possible. Generally this makes it... More

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We enjoyed our evening here. The breakfast is nice, especially for kids. Lots of food options. No workout room. Convenient access to the beach and Disneyland. Unfortunately we noticed a lot of noise at midnight - people filling up the ice bucket (for long period of time, noisy music in the laundry. Our room was across the street from the... More

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CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I'm glad to hear that overall your stay was enjoyable. I apologize for the night staff not having taking more initiative in regards to the noise issues you experienced. I'll be sure to council them on being more proactive to anything they notice and taking action when... More

Rochester, Minnesota
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 12, 2014

I pick Choice Hotels as a preference and generally like the "Inn and Suites" do the nice extras and workspace. I had three nights in this hotel. The first room was so small I could barely turn around inside and I just despise pocket doors...they simply tell me that there is not enough square footage for a door to open.... More

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CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your stay with us. On behalf of our entire staff I apologize that your stay was not as wonderful as it could have been. Our new GM has been working closely with the ownership on several projects around the property, including table stands to place the refrigerators and coffee makers on in... More

Henderson, Nevada
Top Contributor
67 reviews 67 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 10, 2014

This is the fourth time we stayed in this hotel and I haven't encounter any major issues that some other guests had mentioned. We arrived around 9:30 PM and didn't have issues finding a parking space. They did have a BBQ that evening and there is music that might be too loud for those whose rooms were adjacent to the... More

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Thornton, Colorado
Top Contributor
80 reviews 80 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed June 6, 2014

check in was quick and friendly. Kids were yelling in the pool when arrived and was surprised and happy that the staff told the kids to quiet down. There is also free breakfast and wifi, so the cost was good. The place is older, but fine for a night or two and is near Disneyland. There are also many other... More

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CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay with us. I'm glad to hear you enjoyed your stay with us and that the staff was accommodating to your needs. We are a little on the older side, however we feel confident that you won't find a better price for the quality we offer. We hope to see... More

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 25, 2014

1. It is not a suite if there is not a door between the rooms. 2. There are dozens of kids running lose and kicking soccer balls off of doors and windows. The poor 20 year old staff is ill equipped to deal with any of them. 3. My daughter asked to sleep on the floor instead of the pull... More

Was this review helpful? Yes 1
CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your stay with us. I'm terribly sorry you did not enjoy your stay with us. Your concerns have been noted and I will discuss them with the departments involved so as to provide a better experience for our guests in the future. I hope you will give us another chance to provide... More

New Marlborough MA
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 21, 2014

I believe this is an older property, but the rooms were very clean. I loved the courtyard. We ate breakfast in the courtyard and watched the birds and hummingbirds come to the fountain to drink. The hotel is close to the John Wayne airport and the hotel does have a free shuttle to the airport.

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CA800, Manager at Comfort Inn and Suites John Wayne Airport, responded to this review

Thank you very much for taking the time to review your stay with us. I'm thrilled that you enjoyed your experience here! It truly is a joy watching the birds frolic in the fountain out in the courtyard, and I'm very happy you were able to watch them as you enjoyed your breakfast. We hope to see you again the... More

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Additional Information about Comfort Inn and Suites John Wayne Airport

Address: 2620 Hotel Terrace Dr., Santa Ana, CA 92705
Phone Number:
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn and Suites John Wayne Airport 2.5*
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Comfort Inn And Suites John Wayne Airport Santa Ana, Orange County, CA

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
130

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