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Clarion Inn & Suites John Wayne Airport

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2620 Hotel Terrace Dr., Santa Ana, CA 92705 (Formerly Comfort Inn and Suites John Wayne Airport)
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1 room 1 adult
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Clarion Inn & Suites John Wayne Airport
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40 Reviews from our TripAdvisor Community

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Bonney Lake, Washington
Level Contributor
100 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It is hard to accurately rate this hotel, as they are apparently undergoing a remodel of sorts. It looks like they are trying out paint schemes in the courtyard area; the place otherwise looks like it already has 20 coats of paint. The lobby looks like it recently had been updated, check in was fast and friendly. The room we... More 

Helpful?
Thank RoadTrippersWA
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 1 week ago

Nothing in advertisement prepared us for the shape this Clarion was in. Couldn't use the heated pool or hot tub due to debris from roof construction. The "breakfast" which was set up in a stripped hotel room had no seating. The food was flavourless, kind of like food tastes when you have a bad cold. This place needs help, until... More 

Helpful?
Thank Jetlaggedbrain
Yuma, Arizona
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading some reviews i was very leery about my stay. Upon arrival i was promptly greeted by the desk clerk and she checked me in. We went to out room on the 3rd floor at the rear of the building upon unloading as i knew already about the renovations being done. The workers were there working wasn't to noisy... More 

Helpful?
Thank Bill G
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

When done with construction will earn four stars. People here are real nice. Breakfast is in a room for now but they are trying hard. Beds and pillows are great. Pool and got tub look good. Wish it was warmer.

Helpful?
Thank Ronald D
CA800, Manager at Clarion Inn & Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at out hotel. I'm delighted to hear you enjoyed your stay! The renovations should be complete within the next month or so, and we're looking forward to having our new bistro up and running. Thank you for allowing us to be a part of your visit to the area,... More 

San Diego, California
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is in need of upgrade and improvement. The room I had on the east side of the property is apparently for long term residents. Not very pleasant. Hotel grounds in need of improvements. Hotel staff very friendly and professional. Room clean and nicely sized. King bed comfortable with plenty of pillows. Linens and bathroom clean. Small refrigerator and microwave... More 

Helpful?
Thank rleland
CA800, Manager at Clarion Inn & Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I apologize that your stay was anything less than excellent. We actually do not offer a long term stay at our hotel, and there is a 28 day limit on any stay. We have been renovating the hotel for just shy of a year now, and... More 

Yuma, Arizona
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

Under renovation and was unaware until arrival. The room we stayed in was dated. Sliding bathroom door was hard to operate. Breakfast was poor. Walls don't offer much of a barrier from outside or nearby room noises. In room coffee was decaf only. Thought maybe they made a mistake but second day had the same thing.

Helpful?
Thank Firefightirr
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed December 20, 2015

Apparently there are rooms that have already been rennovated and yet I was given the oldest room I have ever been in, tucked in the back end of the hotel near the laundry room. The breakfast was WITHOUT ANY EXAGGERATION, DISSSSGUSTING. Pre packaged breakfast sandwhiches. I took on bite and I could not even fake it,, I had to spit... More 

Helpful?
Thank Christopher R
CA800, Manager at Clarion Inn & Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I apologize for your experience with us. Our desk agents do their best to place our guests in the renovated rooms, only using the non-renovated rooms when the room type reserved is not available in a renovated room. Since your stay the room you were in... More 

Ranger, GA
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 10, 2015

The Clarion, a handsome Spanish style facility, is being extensively renovated (formerly a Comfort Inn). My king room was refurbished, updated, and upgraded. The Lobby, breakfast area and other public areas are still under renovation but this did not affect my stay. The room was good-sized, clean and comfortable with a nice large bath and good shower, desk, comfortable side... More 

Helpful?
Thank Belinda M J
Rosarito, Mexico
1 review
5 of 5 stars Reviewed December 1, 2015

Absolutely great stay at this hotel! The staff is wonderful! They're currently undergoing some renovations, but are very accommodating. Work was not loud or disturbing. Remodeled rooms are simply beautiful!

Helpful?
Thank Kristy S
CA800, Manager at Clarion Inn & Suites John Wayne Airport, responded to this review

Thank you for taking he time to review your recent stay at our hotel. I'm absolutely thrilled to hear your stay was such an excellent experience! Thank you very much for making us a part of your visit to the area, and we hope to see you again soon. Sincerely, Andre Neuman Assistant General Manager More 

Chandler, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 12, 2015

While traveling to California for a trip to Disneyland, we decided to stay at Comfort Inn in Santa Ana, CA. Boy, what a mistake! The hotel is going through a remodel and construction work starts at 7:00AM. So much for sleeping in and relaxing! When I complained to the morning shift, I was told that I would "just have to... More 

Helpful?
Thank BaileesDadBill
CA800, Manager at Clarion Inn & Suites John Wayne Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I truly apologize that your stay was not the excellent experience we strive to provide. Our renovations are scheduled to be completed around the end of the year at which time we will have all remodeled rooms and a fully remodeled lobby and new bistro to... More 

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