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Courtyard Costa Mesa South Coast Metro

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3002 South Harbor Boulevard, Santa Ana, CA 92704
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Courtyard Costa Mesa South Coast Metro
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Courtyard Costa Mesa South Coast Metro
Courtyard Costa Mesa South Coast Metro
Courtyard Costa Mesa South Coast Metro
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84 reviews from our community

Traveler rating
    18
    41
    18
    3
    4
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18
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Costa Mesa South Coast Metro
See the most recent reviews
Scottsdale, Arizona, USA
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 12, 2012

Well managed, well maintained, clean and comfortable. I even enjoyed an exceptionally nice whirlpool. The maid service was prompt and thorough. The location is a bit odd. Not close to much at al, but that helps keep things quiet. Closest highway is I-405 so consider that if you use this place for business. This would actually be a good location... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you so much for your great review! I am so pleased you enjoyed your stay with and that found our service to meet your needs. We would love to have you back very soon, hopefully this time to visit Disneyland instead of work :) Sincerely, Donia Donia Benali General Manager More 

Chino Hills, California
Top Contributor
65 reviews 65 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 4, 2012

Stayed here with a group last summer and had a great stay. The staff was nice and very helpful. Hotel is conviently located near several attractions.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you so much for taking the time to review our Courtyard! I am glad you enjoyed your stay and if there is anyhting we could have done to make your stay more enjoyable please do not hesitate to reach out to me. I hope you stay with us again this year. Sincerely, Donia Benali General Manager More 

San Francisco, CA
Top Contributor
103 reviews 103 reviews
63 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed June 18, 2012

First, one of my huge pet peeves is that even though I indicate at the time of booking I prefer a QUIET Room, NOT near an elevator, no one EVER looks at that at the front desk and puts me in a room near the elevator, and I have to go back to reception and change rooms. I stay at... More 

Was this review helpful? Yes 2
Management response:

Dear Elizatbeth, I am so glad you enjoyed your stay with us and most of all that Amanda was able to accomodate your quiet room request. It is feedback like yours that allows us to have the right team in place that can best meet your needs. I hope you visit us again very soon, Sincerely Donia Benali General Manager More 

Charleston, South Carolina
Top Contributor
203 reviews 203 reviews
53 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 13, 2012

This is a well run, clean and pleasant Courtyard. The rooms are nicely decorated, comfortable and spacious. The lobby is the usual Courtyard set-up with a bistro, little lounge and business computers. There is free wireless in all rooms. The bistro gets very busy in the morning and there always seems to be a backup. This seems to be a... More 

Was this review helpful? Yes 2
Management response:

Dear Guest, Thank you so much for taking the time to review our Courtyard! I have reviewed our Bistro staffing model and thanks to your feedback we have added an additional staff member. I hope you are able to visit us again in the near future so that we can better serve you. Sincerely, Donia General Manager More 

Marlborough, Massachusetts
Top Contributor
55 reviews 55 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 30, 2012 via mobile

While on a trip to Miami a few weeks back, I stumbled upon a cool set up to charge my phone. Little did I know it was a promotional spot to promote the redesigned courtyard. I liked the layout so much I booked my next trip at a courtyard and was happy I did. The costa Mesa location is in... More 

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, I am so excited you enjoyed the new lobby design! Our guest rooms will also be renovated by the end January 2013, I hope you come back for a visit. Thank you for your feedback, Donia Benali More 

Louisville, Kentucky
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 18, 2012

Stayed 5 nights on business and overall thought that it was a comfortable hotel for a good value. Hotel backs to an industrial area, but I found that made for a quiet setting in the evening. Only a few blocks from 405 so it was in a convenient location for getting around Orange County area at a price less than... More 

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Thank you so much for reviewing our hotel. I am glad you found our location to be a plus, we are also only 8 miles away from Disneyland if you would like to stay with us on a leisure trip in the future. Thank you again for your feedback, we are looking forward to your next visit. Donia Benali General... More 

Los Angeles, California
Top Contributor
70 reviews 70 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 11, 2012

The hotel is very nice and clean with a very attractive lobby and bistro cafe. The guy who checked me in was personable and service was fine, unlike some of the reviews here. Property is clean. The room is attractive, though not quite as much so as the other Courtyard I recently stayed in on MacArthur. The room was well... More 

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Thank you very much for taking the time to review our hotel. We appreciate all guest feedback and always strive to provide you the best experience each and every time. More 

Pflugerville, Texas
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 24, 2012

This is a nice hotel with a really nice lobby. Pretty close to Disney but far enough away to stay out of the traffic.

Was this review helpful? Yes 1
Arlington, Texas
Contributor
20 reviews 20 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 29, 2011

While the property itself is fresh and new and kept quite clean, the overall experience wasn't as positive as other experiences I've had with the Courtyard brand. The staff was lackadaisical and unimpressive. Our room was not ready upon our arrival, as we'd arrived just after check-in time, I understand this sometimes happens due to late departing guests. However, the... More 

Was this review helpful? Yes 2
San Diego, California
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 13, 2011

We stayed here at the end of the summer. Although we booked a room with a King bed for one night, by the time we arrived we received two queens instead, but the young lady checking us in was very apologetic and nice and we sure were tired. The next morning at about 9.30 we wanted to use the hot... More 

Was this review helpful? Yes 2
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