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Courtyard Costa Mesa South Coast Metro

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3002 South Harbor Boulevard, Santa Ana, CA 92704
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1 room 1 guest
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Courtyard Costa Mesa South Coast Metro
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97 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Costa Mesa South Coast Metro
See the most recent reviews
Peachtree City, Georgia
Level Contributor
107 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 4, 2015

As a Platinum Elite / Platinum for Life Member with Marriott, I can say that this property carries the Courtyard Banner very well. This is a nicely updated old fashioned courtyard with plenty of balcony and walk-out rooms. I really like the lay-out. The property itself is well maintained and probably is a "4 rated property", but the staff makes... More 

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Thank you for sharing your experience at our hotel the South Coast Metro Courtyard. As a valued Platinum Elite Rewards member , we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed April 30, 2015

I stayed here for one night whilst in town to see a concert at the Observatory (just a few blocks away). We had 2 rooms total. We arrived early and enquired about checking in prior to the standard time of 3pm. The receptionist was really helpful and allowed us to check in just after 12pm, and managed to put our... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the South Coast Metro Courtyard. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate... More 

Corona del Mar, California
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 23, 2015

I love when you get to be pleasantly surprised checking into hotels. As platinum members, we were upgraded to a suite, always a plus, plus they had this wheel thing and we earned more bonus points. Front desk staff was super friendly too. Bed was super comfortable, and it was nice having a separate room with a couch to work... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for sharing your experience at the South Coast Metro Courtyard. As a valued Platinum member, I appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I have also shared your feedback concerning the flashing... More 

Seattle, Washington
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 19, 2015

I am not a demanding traveler. I expect cleanliness, reasonable comfort, simple but pleasing decor, and easy access to simple foods. On the other hand, I am also a demading traveler in that I seek openable windows or balcony doors, and siting such that I can leave the curtains open and wake up to sky and (ideally) treetops. And in... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to rate your recent stay with us here at the Courtyard Costa Mesa South Coast Metro. We are looking forward to exceeding your expectations again whenever your travels bring you back to Santa Ana. Sincerely, Donia General Manager More 

Spokane Valley, Washington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 17, 2015

I'm a creature of habit, as I think most road warriors are that frequently travel to the same places. I'm also a Marriott Platinum so I expect a lot better from this brand. My big general complaint continues to be the "Bistro" concept at Courtyards. The food is just not that good and too expensive. Overall room cleanliness was good;... More 

Was this review helpful? Yes 2
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the South Coast Metro Courtyard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for our Bistro menu... More 

Pleasanton, California
Level Contributor
323 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed March 1, 2015

Location: It is in the middle of nowhere in Costa Mesa. On a Thursday, it was sparsely populated so plenty of space for parking. Lobby: Nice spacious lobby. Typical Courtyard vending store. Looked like a nice bar/food counter for breakfast and light dinner. Rooms: OK. Lots of towels but just one itty-bitty piece of soap, so you have to carry... More 

Was this review helpful? Yes
Alisa F, Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback regarding your recent stay with us. In reading your review it sounds like you were missing a bar of soap in your guestroom and the gym was not at a comfortable enough temperature for your enjoyment. A quick call to the front desk would have allowed us... More 

Breda, Netherlands
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 23, 2015

Wonderful place to stay. Personell upon check in was very friendly and helpful. Nice lobby area with a little 'market place'. Our room was quite spacious, with a little couch to sit on. Comfortable bed and shower. Conveniently located (you will need a car, though) close to South Coast Plaza and Newport Beach and beyond. Wifi in the room is... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for your great feedback, we are so happy you enjoyed your recent stay with us. We look forward to having you back hopefully in the very near future. Sincerely, Donia More 

Weehawken, New Jersey
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 10, 2015

We recently stayed here for 3 nights. The location on Harbor Blvd. gives good access to eateries. It is about 10-15 minutes north of Newport and Huntington Beaches. There is a restaurant in the hotel and there is a small convenience cubby which sells drinks, food - and the food prepared fresh! The room was clear, the bed was comfortable... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, I am so pleased you enjoyed your recent stay wth us, we are looking forward to exceeding your expectations on your next visit. Sincerely, Donia More 

San Francisco, California, United States
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 28, 2014

The hotel has a lot of courtyard space for big family to hang out. Lovely setting at the lobby with more hangout space/TV. Rooms are spacious snd very clean. Cafe staff were very helpful. They let me buy a cup of tea after closing through the front desk cashier. I was pleasantly surprise. They even let me extend my check... More 

Was this review helpful? Yes
San Luis Obispo County, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

Me and my *now* husband have stayed here 3 times in the last year and are staying again on our Christmas trip to Disneyland. We love this place. The first time we stayed was in January and was for a concert at the Constellation Room, which is right down the street! We were able to stay out and party all... More 

Was this review helpful? Yes 2
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, I am so pleased to hear you have been enjoying your stay with us. Thank you for taking the time to share your feedback and we are looking forward to your next scheduled visit. Sincerely, Donia More 

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