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Courtyard Costa Mesa South Coast Metro

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3002 South Harbor Boulevard, Santa Ana, CA 92704
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Courtyard Costa Mesa South Coast Metro
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Courtyard Costa Mesa South Coast Metro
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94 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sandy, Utah
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was as close to Newport as we could get. Having stayed often in marriotts I was disappointed with this one. Our room was on the road side and the noise was unbelievable. We were woken up before 6am with traffic noise. Also the wifi didn't work. Even when we upgraded to the $5/day, we didn't have a connection unless... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, It appears from your feedback that there were a few challenges during your stay with Internet performance and noise. we certainly understand how important Internet performance is to ensuring an enjoyable stay, whether it’s to stay connected with colleagues during business travel or with family and friends during leisure adventures. I truly apologize that the service was not... More 

California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Asked for quiet room and got one. Unfortunately, the family (or families) next to and across the hall were terrible. Kids running, yelling, crying and no parents to be found. Dealt with it for a couple hours since it was early evening. But I was concerned their behavior would continue late into night. I called the front desk and spoke... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for your great feedback. I am happy to hear the hotel was the right fit for your needs. The team enjoyed making your stay memorable and we hope to see you again in the near future. Sincerely, Donia More 

Weehawken, New Jersey
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for three night The parking was widely available when we got there, The room was roomy and clean, the bed was super comfortable and the bathroom was spacious and clean. The people in main lobby was a very pleasant We would stay here again.

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California
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I like Courtyards and I wanted to like this one more than I did. I stayed three nights. Pros: courteous staff, plenty of parking, good location (at least for me) and a nice lobby. In fact, my friend and I spent time in the living room area of the lobby where it was relaxing. The sleeping room has a huge... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Courtyard Costa Mesa South Coast Metro with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this... More 

Austin, Texas
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 6, 2015 via mobile

Not the best Courtyard, but the location and price were right. Bistro bar is one of the better ones, with really nice staff. Rooms are ok, nicer ones face the courtyard and overlook the pool. Elevators are really slow. This is a major problem in the morning when they are all jammed with housekeeping staff and their carts. Try a... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts regarding our hotel. We appreciate you bringing the elevator speed to our attention, we will ensure the matter is resolved as soon as possible. We are happy to hear the team and our food and beverage offerings exceeded your expectations. Sincerely, Donia More 

Palos Verdes Estates, California
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 1, 2015 via mobile

My son and his team stayed here recently for a soccer tournament taking place at UC Irvine. This hotel was easily $50 less than the hotels we found within 3 miles of the college. It sits 6 miles away, but it is an easy freeway ride to the school if you are visiting, and has free parking which many closer... More 

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West Palm Beach, Florida
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 25, 2015

Usually stay at the Costa Mesa Marriott, but was looking for something a bit more budget conscious. Nice enough property, seems a little older, and could use a freshening. Not much around it, as it is really in Santa Ana, not Costa Mesa. Quick two night stay, no problems, could have really used a room not facing a main thoroughfare.

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. We are located in a business district however South Coast Plaza is located only 5 miles away and Disneyland 9 miles away. Although we fell short of meeting your expectations during your past stay, I hope you will consider the South Coast Metro Courtyard on... More 

San Diego, California
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 21, 2015

I recently had the pleasure of staying in the Courtyard Marriot. I went to another location right before & wasn’t treated very nicely (9950 Slater Avenue location)….so when I encountered Rafael, it was a very nice surprise. He hooked me up with a very nice room, last minute with no reservation. I get to my room. I inspect it immediately….I... More 

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I am pleased... More 

Peachtree City, Georgia
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 4, 2015

As a Platinum Elite / Platinum for Life Member with Marriott, I can say that this property carries the Courtyard Banner very well. This is a nicely updated old fashioned courtyard with plenty of balcony and walk-out rooms. I really like the lay-out. The property itself is well maintained and probably is a "4 rated property", but the staff makes... More 

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Thank you for sharing your experience at our hotel the South Coast Metro Courtyard. As a valued Platinum Elite Rewards member , we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed April 30, 2015

I stayed here for one night whilst in town to see a concert at the Observatory (just a few blocks away). We had 2 rooms total. We arrived early and enquired about checking in prior to the standard time of 3pm. The receptionist was really helpful and allowed us to check in just after 12pm, and managed to put our... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the South Coast Metro Courtyard. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate... More 

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52 photos of this hotel

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Pool/beach area (2)
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