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All 25 Santa Ana hotels

Courtyard Costa Mesa South Coast Metro

3.0 of 5 Hotel   |   3002 South Harbor Boulevard, Santa Ana, CA 92704
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Ranked #11 of 25 Hotels in Santa Ana
A recent review
4 of 5 stars reviewed 3 weeks ago
Wendymcohen
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74 reviews from our community

Traveler rating
    14
    37
    17
    2
    4
See reviews for
18
12
6
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a convenient hotel that is great for the business professional that likes straight forward, clean and cost effective lodging for a business trip. Their lobby is updated and access to the hotel is easy just off the 405 freeway. My only complaint from my recent stay was that the cnn channel on the tv did not work. I... More

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to provide us your feedback. My sincere apologies for your preferred channel not working and most of all for the associate response you received. I can assure you that it is not indicative of the standards we have set and strive to maintain. I have addressed your concerns with the team and... More

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a business trip. Centrally located to Fountain Valley. Close to John Wayne Airport. Rooms are clean. Exercise room is top notch. Service was excellent. Free Wi-Fi and parking. Even the food at the bistro was good. Would stay here again.

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for visiting our hotel and for your great feedback. We are looking forward to your return hopefully in the near future. Sincerely, Donia More

Moorpark, California
Contributor
16 reviews 16 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 25, 2014

Having stayed here previously in the past, it was nice to come back to this particular Courtyard. Here are the positives: 1) It was conveniently located to all my son's soccer games, 2) The Bistro is great & convenient for grabbing good food (& Starbucks) on the go, 3) The outdoor pool/lounge area is nice (our team ordered Maggiano's takeout... More

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, I am so pleased you enjoyed your stay with us! It is our goal to exceed our guests expectations and it is feedback like yours that allows us that opportunity. Sincerely, Donia More

San Diego CA
Top Contributor
200 reviews 200 reviews
40 hotel reviews
188 helpful votes 188 helpful votes
2 of 5 stars Reviewed August 20, 2014

I am used to finding Courtyard hotel product as a nice alternative to other hotels. This particular hotel appears to have been some kind of conversion/renovation, and it shows as a relatively "tired" hotel product. This is a large hotel and the lobby is somewhat difficult to locate from the street frontage. There is a large, open reception area that... More

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. I apologize you felt the hotel was difficult to navigate we are committed to providing more specific direction. Our public space was renovated in 2012, guest rooms were renovated in 2013 and a brand new fitness room was built the beginning of 2014. I... More

Minneapolis
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 14, 2014

I recently stayed here for 4 nights over 2 separate stays. Ask for an inside room to avoid highway noise. Very comfortable beds, and an excellent shower experience. Most of the staff, especially the guy at the front desk whose name begins with "R," are very pleasant. He is an awesome customer service rep. The only negative was that one... More

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, We are so pleased you enjoyed your stay! I have shared your comments with our housekeeing team and I can assure a system has been in place in order for your room to be serviced prior to 4PM moving forward. Thank you for your feedback and I hope you stay with us again very soon. Sincerely, Donia More

Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stayed here on our family vacation. It was very clean. I had a quiet room with a balcony. It does come with a coffee maker or you can go downstairs and get a Starbucks ( which i personally thought was awesome). The staff respected my things when they came in and cleaned. Loved that they had the idea of... More

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, Thank you so much for taking the time to rate your recent stay with us at the South Coast Metro Courtyard. I am pleased to hear you enjoyed your stay despite the sofa bed discomfort. Feedback like yours is what allows us to continue improving and exceeding guest expectations. Sincerely, Donia More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed July 29, 2014

We appreciate the clean hotel, and friendly staff at this Courtyard. The pool is salt water, and was clean and enjoyable. This hotel is located close to the airport, but charged less reward points than the Courtyard that is right by the airport.

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Hi Christine, I am so happy you enjoyed your stay with us! Thank you so much for the nice comments, we are looking forward to your next visit hopefully very soon. Sincerely, Donia More

west covina california
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 6, 2014

Really More Like a 3.5 but the extra because the staff was very friendly and helpful. The location on Harbor Blvd. gives good access to eateries (mostly fast food and family style). The grounds are well kept and there is a nice pool but no Jacuzzi. There is a restaurant in the hotel and there is a small convenience cubby... More

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. It is feedback like yours that allows us to meet our guest expecations and ensure all their needs are met. Sincerely, Donia More

Scottsdale, Arizona
Top Contributor
100 reviews 100 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 1, 2014

Clean and modern this property was convenient and at $85 on priceline a good deal. Comfortable bed. Only problem while "sleep walking" slammed my toe into the couch which is close to the bed! Recommended.

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, Thank you so much for taking the time to rate our hotel! I am glad you enjoyed your stay despite stubbing your toe while sleep walking. We hope you visit us again very soon. Sincerely, Donia More

Portland, Oregon
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 11, 2014

Business trip brought me here... a decent location related to other nearby hotels, and close to the business park. Hotel is clean, staff is nice, however no restaurant on site for supper... just a small counter type grill for simple sandwiches, etc.. The only real downfall is the price is too high for this hotel (Avg. 119-189).. this place in... More

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you so much for choosing the South Coast Metro Courtyard for your recent stay. I appreciate you taking the ime to rate us and provide us with feedback. It is feedback like yours that allows us to imprve our hotel to better meet our guest expectations. Sincerel, Donia More

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Additional Information about Courtyard Costa Mesa South Coast Metro

Address: 3002 South Harbor Boulevard, Santa Ana, CA 92704
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Costa Mesa South Coast Metro 3*
Number of rooms: 133
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Also Known As:
Courtyard Costa Mesa South Coast Metro Hotel Santa Ana
Courtyard Santa Ana
Santa Ana Courtyard
Santa Ana Marriott
Courtyard Costa Mesa South Coast Metro Santa Ana, Orange County, CA

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