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Courtyard Costa Mesa South Coast Metro

3.0 of 5 3002 South Harbor Boulevard, Santa Ana, CA 92704
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Courtyard Costa Mesa South Coast Metro
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Courtyard Costa Mesa South Coast Metro
Courtyard Costa Mesa South Coast Metro
Courtyard Costa Mesa South Coast Metro
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78 reviews from our community

Traveler rating
    16
    39
    17
    2
    4
See reviews for
18
13
6
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (78)
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    (19)
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    (25)
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    (21)
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    (13)
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San Francisco, California, United States
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel has a lot of courtyard space for big family to hang out. Lovely setting at the lobby with more hangout space/TV. Rooms are spacious snd very clean. Cafe staff were very helpful. They let me buy a cup of tea after closing through the front desk cashier. I was pleasantly surprise. They even let me extend my check... More 

Was this review helpful? Yes
San Luis Obispo County, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

Me and my *now* husband have stayed here 3 times in the last year and are staying again on our Christmas trip to Disneyland. We love this place. The first time we stayed was in January and was for a concert at the Constellation Room, which is right down the street! We were able to stay out and party all... More 

Was this review helpful? Yes 2
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, I am so pleased to hear you have been enjoying your stay with us. Thank you for taking the time to share your feedback and we are looking forward to your next scheduled visit. Sincerely, Donia More 

1 review
4 of 5 stars Reviewed October 17, 2014 via mobile

Staff was very friendly, room and property were clean. Toilet in room was slow to flush (you had to hold the flush handle down for 5-10 seconds), but everything else was great. Great value for the price. I made the mistake of booking a non-marriott hotel my last trip to California. Was refreshing to be back at a quality hotel.

Was this review helpful? Yes
maryland
Top Contributor
51 reviews 51 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 14, 2014

This hotel was super convenient for my work trip and my early AM trip to Newport Beach . It's modern and nice but I had to document a few issues. 1- room had a funny odor like urine but could've been the cleaner used 2- I had left a clean room and returned to new towels and a un flushed... More 

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the three issues you experienced. I can assure you that this was an isolated... More 

Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

This is a convenient hotel that is great for the business professional that likes straight forward, clean and cost effective lodging for a business trip. Their lobby is updated and access to the hotel is easy just off the 405 freeway. My only complaint from my recent stay was that the cnn channel on the tv did not work. I... More 

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to provide us your feedback. My sincere apologies for your preferred channel not working and most of all for the associate response you received. I can assure you that it is not indicative of the standards we have set and strive to maintain. I have addressed your concerns with the team and... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2014

Stayed here for a business trip. Centrally located to Fountain Valley. Close to John Wayne Airport. Rooms are clean. Exercise room is top notch. Service was excellent. Free Wi-Fi and parking. Even the food at the bistro was good. Would stay here again.

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for visiting our hotel and for your great feedback. We are looking forward to your return hopefully in the near future. Sincerely, Donia More 

Moorpark, California
Contributor
16 reviews 16 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 25, 2014

Having stayed here previously in the past, it was nice to come back to this particular Courtyard. Here are the positives: 1) It was conveniently located to all my son's soccer games, 2) The Bistro is great & convenient for grabbing good food (& Starbucks) on the go, 3) The outdoor pool/lounge area is nice (our team ordered Maggiano's takeout... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, I am so pleased you enjoyed your stay with us! It is our goal to exceed our guests expectations and it is feedback like yours that allows us that opportunity. Sincerely, Donia More 

San Diego CA
Top Contributor
242 reviews 242 reviews
46 hotel reviews
202 helpful votes 202 helpful votes
2 of 5 stars Reviewed August 20, 2014

I am used to finding Courtyard hotel product as a nice alternative to other hotels. This particular hotel appears to have been some kind of conversion/renovation, and it shows as a relatively "tired" hotel product. This is a large hotel and the lobby is somewhat difficult to locate from the street frontage. There is a large, open reception area that... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. I apologize you felt the hotel was difficult to navigate we are committed to providing more specific direction. Our public space was renovated in 2012, guest rooms were renovated in 2013 and a brand new fitness room was built the beginning of 2014. I... More 

Minneapolis
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 14, 2014

I recently stayed here for 4 nights over 2 separate stays. Ask for an inside room to avoid highway noise. Very comfortable beds, and an excellent shower experience. Most of the staff, especially the guy at the front desk whose name begins with "R," are very pleasant. He is an awesome customer service rep. The only negative was that one... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, We are so pleased you enjoyed your stay! I have shared your comments with our housekeeing team and I can assure a system has been in place in order for your room to be serviced prior to 4PM moving forward. Thank you for your feedback and I hope you stay with us again very soon. Sincerely, Donia More 

Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stayed here on our family vacation. It was very clean. I had a quiet room with a balcony. It does come with a coffee maker or you can go downstairs and get a Starbucks ( which i personally thought was awesome). The staff respected my things when they came in and cleaned. Loved that they had the idea of... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, Thank you so much for taking the time to rate your recent stay with us at the South Coast Metro Courtyard. I am pleased to hear you enjoyed your stay despite the sofa bed discomfort. Feedback like yours is what allows us to continue improving and exceeding guest expectations. Sincerely, Donia More 

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Additional Information about Courtyard Costa Mesa South Coast Metro

Address: 3002 South Harbor Boulevard, Santa Ana, CA 92704
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Costa Mesa South Coast Metro 3*
Number of rooms: 133
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Also Known As:
Courtyard Costa Mesa South Coast Metro Hotel Santa Ana
Courtyard Santa Ana
Santa Ana Courtyard
Santa Ana Marriott
Courtyard Costa Mesa South Coast Metro Santa Ana, Orange County, CA
Hotel Style:
#9 Business Hotel in Santa Ana

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