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All 25 Santa Ana hotels

Courtyard Costa Mesa South Coast Metro

3.0 of 5 Hotel   |   3002 South Harbor Boulevard, Santa Ana, CA 92704
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Ranked #11 of 25 hotels in Santa Ana
A recent review
4 of 5 stars reviewed 1 week ago
tinaconyers Moorpark, California
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72 people have reviewed this hotel

Traveler rating
    14
    35
    17
    2
    4
See reviews for
18
12
6
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
Moorpark, California
Contributor
16 reviews 16 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed here previously in the past, it was nice to come back to this particular Courtyard. Here are the positives: 1) It was conveniently located to all my son's soccer games, 2) The Bistro is great & convenient for grabbing good food (& Starbucks) on the go, 3) The outdoor pool/lounge area is nice (our team ordered Maggiano's takeout... More

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San Diego CA
Top Contributor
197 reviews 197 reviews
40 hotel reviews
181 helpful votes 181 helpful votes
2 of 5 stars Reviewed 1 week ago

I am used to finding Courtyard hotel product as a nice alternative to other hotels. This particular hotel appears to have been some kind of conversion/renovation, and it shows as a relatively "tired" hotel product. This is a large hotel and the lobby is somewhat difficult to locate from the street frontage. There is a large, open reception area that... More

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. I apologize you felt the hotel was difficult to navigate we are committed to providing more specific direction. Our public space was renovated in 2012, guest rooms were renovated in 2013 and a brand new fitness room was built the beginning of 2014. I... More

Minneapolis
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed here for 4 nights over 2 separate stays. Ask for an inside room to avoid highway noise. Very comfortable beds, and an excellent shower experience. Most of the staff, especially the guy at the front desk whose name begins with "R," are very pleasant. He is an awesome customer service rep. The only negative was that one... More

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, We are so pleased you enjoyed your stay! I have shared your comments with our housekeeing team and I can assure a system has been in place in order for your room to be serviced prior to 4PM moving forward. Thank you for your feedback and I hope you stay with us again very soon. Sincerely, Donia More

Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on our family vacation. It was very clean. I had a quiet room with a balcony. It does come with a coffee maker or you can go downstairs and get a Starbucks ( which i personally thought was awesome). The staff respected my things when they came in and cleaned. Loved that they had the idea of... More

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, Thank you so much for taking the time to rate your recent stay with us at the South Coast Metro Courtyard. I am pleased to hear you enjoyed your stay despite the sofa bed discomfort. Feedback like yours is what allows us to continue improving and exceeding guest expectations. Sincerely, Donia More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

We appreciate the clean hotel, and friendly staff at this Courtyard. The pool is salt water, and was clean and enjoyable. This hotel is located close to the airport, but charged less reward points than the Courtyard that is right by the airport.

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Hi Christine, I am so happy you enjoyed your stay with us! Thank you so much for the nice comments, we are looking forward to your next visit hopefully very soon. Sincerely, Donia More

west covina california
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 6, 2014

Really More Like a 3.5 but the extra because the staff was very friendly and helpful. The location on Harbor Blvd. gives good access to eateries (mostly fast food and family style). The grounds are well kept and there is a nice pool but no Jacuzzi. There is a restaurant in the hotel and there is a small convenience cubby... More

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. It is feedback like yours that allows us to meet our guest expecations and ensure all their needs are met. Sincerely, Donia More

Scottsdale, Arizona
Top Contributor
92 reviews 92 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 1, 2014

Clean and modern this property was convenient and at $85 on priceline a good deal. Comfortable bed. Only problem while "sleep walking" slammed my toe into the couch which is close to the bed! Recommended.

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, Thank you so much for taking the time to rate our hotel! I am glad you enjoyed your stay despite stubbing your toe while sleep walking. We hope you visit us again very soon. Sincerely, Donia More

Portland, Oregon
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 11, 2014

Business trip brought me here... a decent location related to other nearby hotels, and close to the business park. Hotel is clean, staff is nice, however no restaurant on site for supper... just a small counter type grill for simple sandwiches, etc.. The only real downfall is the price is too high for this hotel (Avg. 119-189).. this place in... More

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snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you so much for choosing the South Coast Metro Courtyard for your recent stay. I appreciate you taking the ime to rate us and provide us with feedback. It is feedback like yours that allows us to imprve our hotel to better meet our guest expectations. Sincerel, Donia More

Fair Oaks, California
Top Contributor
94 reviews 94 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 17, 2014

Average Courtyard, located near my meetings. The problem with the hotel was the very noisy street which was horrible for getting any rest. Traffic was very loud and it was difficult to sleep. Staff was ok.

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, My sincere apologies for the noise you experienced during your recent stay with us. I am excited to share with you that we have a project taking place this year to reinforce the windows facing our Harbor side rooms. I am confident this will have a great impact on our guest experience. I hope you give us another... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2014 via mobile

The point of a hotel is a place to sleep. Yet knowing they had a wedding reception booked for their lobby, they gave us (non wedding guests) the room closest to the lobby. Guess how much sleep I got? And all the manager said was "they are winding down" as people are yelling and screaming and I still not asleep.... More

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear guest, My sincere apologies for the noise you experienced! We were unfortunately not aware of the wedding parties intent to gather in our lobby and I can certainly understand how frustrating the experience must have been. We are in communication with the involved party to express our concerns with what took place. I can assure this is not indicative... More

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Additional Information about Courtyard Costa Mesa South Coast Metro

Address: 3002 South Harbor Boulevard, Santa Ana, CA 92704
Phone Number:
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Costa Mesa South Coast Metro 3*
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Also Known As:
Courtyard Costa Mesa South Coast Metro Hotel Santa Ana
Courtyard Santa Ana
Santa Ana Courtyard
Santa Ana Marriott
Courtyard Costa Mesa South Coast Metro Santa Ana, Orange County, CA

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Santa Ana
Hotel Class
Number of rooms
133

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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