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Courtyard Costa Mesa South Coast Metro

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3002 South Harbor Boulevard, Santa Ana, CA 92704
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Courtyard Costa Mesa South Coast Metro
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Courtyard Costa Mesa South Coast Metro
Courtyard Costa Mesa South Coast Metro
Courtyard Costa Mesa South Coast Metro
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84 reviews from our community

Traveler rating
    18
    41
    18
    3
    4
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18
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corona del Mar, California
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I love when you get to be pleasantly surprised checking into hotels. As platinum members, we were upgraded to a suite, always a plus, plus they had this wheel thing and we earned more bonus points. Front desk staff was super friendly too. Bed was super comfortable, and it was nice having a separate room with a couch to work... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for sharing your experience at the South Coast Metro Courtyard. As a valued Platinum member, I appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I have also shared your feedback concerning the flashing... More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I am not a demanding traveler. I expect cleanliness, reasonable comfort, simple but pleasing decor, and easy access to simple foods. On the other hand, I am also a demading traveler in that I seek openable windows or balcony doors, and siting such that I can leave the curtains open and wake up to sky and (ideally) treetops. And in... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to rate your recent stay with us here at the Courtyard Costa Mesa South Coast Metro. We are looking forward to exceeding your expectations again whenever your travels bring you back to Santa Ana. Sincerely, Donia General Manager More 

Spokane Valley, Washington
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm a creature of habit, as I think most road warriors are that frequently travel to the same places. I'm also a Marriott Platinum so I expect a lot better from this brand. My big general complaint continues to be the "Bistro" concept at Courtyards. The food is just not that good and too expensive. Overall room cleanliness was good;... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the South Coast Metro Courtyard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for our Bistro menu... More 

Pleasanton, California
Top Contributor
281 reviews 281 reviews
53 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location: It is in the middle of nowhere in Costa Mesa. On a Thursday, it was sparsely populated so plenty of space for parking. Lobby: Nice spacious lobby. Typical Courtyard vending store. Looked like a nice bar/food counter for breakfast and light dinner. Rooms: OK. Lots of towels but just one itty-bitty piece of soap, so you have to carry... More 

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Alisa F, Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback regarding your recent stay with us. In reading your review it sounds like you were missing a bar of soap in your guestroom and the gym was not at a comfortable enough temperature for your enjoyment. A quick call to the front desk would have allowed us... More 

Breda, Netherlands
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Wonderful place to stay. Personell upon check in was very friendly and helpful. Nice lobby area with a little 'market place'. Our room was quite spacious, with a little couch to sit on. Comfortable bed and shower. Conveniently located (you will need a car, though) close to South Coast Plaza and Newport Beach and beyond. Wifi in the room is... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for your great feedback, we are so happy you enjoyed your recent stay with us. We look forward to having you back hopefully in the very near future. Sincerely, Donia More 

Weehawken, New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2015

We recently stayed here for 3 nights. The location on Harbor Blvd. gives good access to eateries. It is about 10-15 minutes north of Newport and Huntington Beaches. There is a restaurant in the hotel and there is a small convenience cubby which sells drinks, food - and the food prepared fresh! The room was clear, the bed was comfortable... More 

Was this review helpful? Yes
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, I am so pleased you enjoyed your recent stay wth us, we are looking forward to exceeding your expectations on your next visit. Sincerely, Donia More 

San Francisco, California, United States
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2014

The hotel has a lot of courtyard space for big family to hang out. Lovely setting at the lobby with more hangout space/TV. Rooms are spacious snd very clean. Cafe staff were very helpful. They let me buy a cup of tea after closing through the front desk cashier. I was pleasantly surprise. They even let me extend my check... More 

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San Luis Obispo County, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

Me and my *now* husband have stayed here 3 times in the last year and are staying again on our Christmas trip to Disneyland. We love this place. The first time we stayed was in January and was for a concert at the Constellation Room, which is right down the street! We were able to stay out and party all... More 

Was this review helpful? Yes 2
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, I am so pleased to hear you have been enjoying your stay with us. Thank you for taking the time to share your feedback and we are looking forward to your next scheduled visit. Sincerely, Donia More 

1 review
4 of 5 stars Reviewed October 17, 2014

Staff was very friendly, room and property were clean. Toilet in room was slow to flush (you had to hold the flush handle down for 5-10 seconds), but everything else was great. Great value for the price. I made the mistake of booking a non-marriott hotel my last trip to California. Was refreshing to be back at a quality hotel.

Was this review helpful? Yes
maryland
Top Contributor
53 reviews 53 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

This hotel was super convenient for my work trip and my early AM trip to Newport Beach . It's modern and nice but I had to document a few issues. 1- room had a funny odor like urine but could've been the cleaner used 2- I had left a clean room and returned to new towels and a un flushed... More 

Was this review helpful? Yes 1
snasa, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the three issues you experienced. I can assure you that this was an isolated... More 

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