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DoubleTree Club by Hilton Orange County Airport

3.5 of 5 7 Hutton Centre Drive, Santa Ana, CA 92707-5794
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DoubleTree Club by Hilton Orange County Airport
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474 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia, United States
Top Contributor
71 reviews 71 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There is another DoubleTree nearby. This applies to the DoubleTree Club. I cannot address the other property. Check in, bellman, and valet service excellent. Excellent value. I received a very inexpensive upgrade to a nice suite. VERY convenient to the airport. The hotel side of this property is highly recommended. However... The restaurant appears to be an afterthought. Very limited... More 

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Rogers, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had an incredible stay at the Doubletree near the Santa Ana John Wayne Airport. The shuttle bus driver was super friendly and everyone behind the counter in the lobby was terrific. Customer service was top notch! There is a beautiful lake with walking trails just outside the lobby area that is wonderful for exercising.

Review collected in partnership with DoubleTree by Hilton

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Washington State
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am here for business. Things that impress me right away are quick check-in. They didn't need my credit card or license because I did the e-check in on the Hilton app. The process took me no more than a minute and I had my room keys. Over the phone I inquired if some features were in my room and... More 

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1 review
2 of 5 stars Reviewed 1 week ago

At check in they did not have my room type. I was given a lesser type than I reserved. It had a very loud fridge and the entire room vibrated all night due to something, maybe HVAC unit in the next room or something on the roof... Next day I was able to get into my room type. I asked... More 

Review collected in partnership with DoubleTree by Hilton

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Kara K, Director of Sales at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. We will take your comments under consideration and use as an example in our customer service trainings. We are continually working to improve our guests experience. We hope you will consider staying with us again... More 

MN
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to the John Wayne airport. The staff at checkin was great. Who doesn't like warm cookies? Room was nice. The bed and pillows were very comfortable. Their valet staff was very friendly. They shuttled us to a local restaurant (Habana-excellent). The bar restaurant at the hotel was ok. Too bright and the menu was boring. Bar staff was... More 

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Vineland, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The location is very convenient, and you can't beat the staff and amenities! Their breakfast is better than most, and if you are a Hilton Honors member, get ready for the royalty treatment! This is one of the best that Hilton has to offer in Orange County CA!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kara K, Director of Sales at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for the 5 Star review! We appreciate your great comments regarding our staff, amenities, and breakfast. I will definitely be sharing your comments with our staff. Our top priority is to make sure all our guests have a great experience. We hope to see you back soon for another great stay! Sincerely, Kara Kellogg More 

San Luis Obispo, California
Top Contributor
66 reviews 66 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we were surprised at the size of the man made lake that fronts the hotel. had a glass of wine from the bar and took an evening stroll around the lake in the evening, very pleasant. breakfast was good, freeway close. cookies of course (doubletree's thing). would have given it 5 stars but out tv did not work, ok for... More 

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San Antonio TX
Top Contributor
88 reviews 88 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Double Tree Club is nicely located, really close to Santa Ana/John Wayne and conveniently close to the freeways. It's an older property, but nicely redecorated and very well-maintained with a friendly, helpful staff. One negative - parking is not free, but they have a valet for the same price as self-park, so it's a wash.

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Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Double Tree in Santa Ana for 2 nights while a friend and I participated in the Surf City Half Marathon. We were welcomed by the Front Desk staff with warm cookies and the rest of our trip went exactly the same way -- the staff at the hotel were all amazing -- from the cleaning staff,... More 

Review collected in partnership with DoubleTree by Hilton

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Colorado Springs, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Heater and AC will keep you up at night because it has not been upgraded since 1990. Do not use the dry cleaning service, they lost my clothes and then overcharged me. The front lobby staff at this hotel are not interested in customer service. They are not led to service customers. Managers are never present.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kara K, Director of Sales at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We are sorry that your experience did not meet your expectations. I hope that... More 

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Additional Information about DoubleTree Club by Hilton Orange County Airport

Address: 7 Hutton Centre Drive, Santa Ana, CA 92707-5794
Phone Number:
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Club by Hilton Orange County Airport 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Doubletree Club By Hilton Orange County Airport Hotel Santa Ana
Doubletree Santa Ana
Doubletree Orange County Airport
DoubleTree Club By Hilton Orange County Airport Santa Ana, CA
Hotel Style:
#3 Family Hotel in Santa Ana
#4 Green Hotel in Santa Ana
#5 Business Hotel in Santa Ana

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