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DoubleTree Club by Hilton Orange County Airport

Certificate of Excellence
GreenLeadersBronze level
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7 Hutton Centre Drive, Santa Ana, CA 92707-5794
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Best prices for: 1 room 1 guest
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DoubleTree Club by Hilton Orange County Airport
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DoubleTree Club by Hilton Orange County Airport
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505 reviews from our community

Traveler rating
    212
    167
    75
    34
    17
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clarks Summit, Pennsylvania
1 review
4 of 5 stars Reviewed 5 days ago NEW

Front desk personnel are friendly and very knowledgeable of the local area and who doesn't like getting a warm cookie on check-in? Great location close to airport and despite being close to a major highway, the room was very quiet. Nice park-like setting, and decent restaurants nearby. I'll be back again!

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Kara K, Director of Sales at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for the great review! We are glad that you enjoyed your stay with us and our lakeside setting. We hope to see you back on your next trip to Orange County. Regards, Kara Kellogg More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very nice, very clean, with a staff of excellent customer service. One staff I'd like to recognize Francisco at the Front Desk. He was able to take care of an issue that I had with great composure while I explained my issue which was not informed to me when I made reservations. I stay at the Hilton... More 

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San Antonio, Texas
1 review
2 of 5 stars Reviewed 6 days ago NEW

This property is a joke. It needs a serious updated. Amenities are sparse. Food is way overpriced for what you receive. Rooms smell like mold. Shower head is very short (I'm 5'11 for perspective). WIFI is weak. After one night I asked myself "why am I here?"

Review collected in partnership with DoubleTree by Hilton

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Kara K, Director of Sales at DoubleTree Club by Hilton Orange County Airport, responded to this review

Dear simeonb889, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope... More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

From arrival to departure the service and accommodations were outstanding. I was particularly impressed by the registration desk employee on arrival and throughout my stay. He was consistently helpful and a delight to interact with. Hotel accommodations and dining experiences were awesome. The room was exceptional. Housekeeping staff were flexible. So much to stay but did not want to exaggerate... More 

Review collected in partnership with DoubleTree by Hilton

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Delray Beach, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Alexander is the prefect example of great customer service he was very pleasant to talk to. housekeeping maintains the rooms to a very high standard was nice after a long drive from new mexico. Thanks for the great experience.

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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not only is this hotel set in a beautiful location right on a small lake in a business area but the staff here go out of their way to welcome you and make your stay enjoyable. Everything from recommending great restaurants to shuttling you around (within a five mile radius)- you will enjoy the hospitality they show here. Orlando on... More 

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Reading, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent staff and clean hotel. Very peaceful and pleasant breakfast by the lake. Room was quiet and comfortable. Close by major road and easy access with good parking available, just a shame the parking is chargeable.

Review collected in partnership with DoubleTree by Hilton

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Kara K, Director of Sales at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for taking the time to post such a great review! We are pleased that you enjoyed all our property has to offer, from our staff to breakfast by the lake. With limited parking in the area, we do our best to manage our lot and keep the parking costs on the low end for the area. We hope... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 3 nights and enjoyed the hotel so we decided to stay an extra night even though the rate was higher @ $150 , we were out and about the next day and running short on time to be at a family dinner when I needed to go back to the hotel to grab something quickly , I got... More 

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Kara K, Director of Sales at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

ramona, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This double tree was a pleasurable experience. Great area and located close to our events for our weekend. Staff was friendly and very helpful. Great customer service. Beautiful pond near the Hotel. Sunday breakfast was good especially with the large amount of guests on Sunday morning.

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Exceptional staff! From top to bottom, service was excellent! I love that! This normally comes from the top, so thumbs up to the management. Everything else was in line. Rooms were clean and the location easily accesses both the 55 and the 405.

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