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CW Suites Hotel - John Wayne Airport

GreenLeadersPlatinum level
2701 Hotel Terrace Drive, Santa Ana, CA 92705 (Formerly Quality Suites John Wayne Airport)
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CW Suites Hotel - John Wayne Airport
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269 Reviews from our TripAdvisor Community

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Norco, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We had an early flight from John Wayne so decided to stay the night here and take advantage of the free shuttle offered on the website rather than use the train early from nearby Riverside County. When we arrived at around 5 PM, the desk was manned by one young lady who was fielding phones ringing non- stop, guest check-in... More 

Helpful?
Thank kcndavid
Belleville, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

The hotel's price was much lower than those nearby, but the accommodations were impeccable, clean, roomy, and the staff was extremely helpful. My airline canceled my flight on which I was to arrive the first night, and even though my call was shortly after 7:30 pm, they did not charge me. I would gladly stay there again, and recommend it... More 

Helpful?
Thank George H
Fairbanks, Alaska
Level Contributor
4 reviews
5 of 5 stars Reviewed December 28, 2015

Excellent breakfast, Eggs (any style including omelets), sausage, bacon, hash-browns. fresh pastries, Cooked as you wait. Very comfortable rooms with separated living and sleeping areas, Clean well kept, excellent friendly staff, Nice pool and hot tub. The best I have stayed in for the price.

Helpful?
Thank Stephan S
managerSantaAna, Manager at CW Suites Hotel - John Wayne Airport, responded to this review

Thank you for taking time to comment about your stay at the CW Suites. We are delighted to see that you enjoyed our breakfast, rooms, and all the amenities that our property has to offer. Once again, thank you for taking time to comment about your stay and we hope to see you soon. More 

Oakland, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 21, 2015

We stayed for two nights and were happy with the room. The free wifi, microwave, and mini-fridge were great perks, especially since many higher-priced hotels only offer those with additional fees. The layout of the bathroom is tight - the door barely cleared the toilet so it's a bit of a squeeze. The made-to-order breakfast was great. You can choose... More 

Helpful?
Thank axmai
managerSantaAna, Manager at CW Suites Hotel - John Wayne Airport, responded to this review

Thank you for taking time out of your busy day to comment about your stay at the Quality Suites John Wayne Airport. Thank you for choosing our hotel during your visit into Santa Ana. We are happy to see that you enjoyed the accommodations at our hotel. Again, thank you for commenting about your stay and we hope to see... More 

Raleigh, North Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 11, 2015

DO NOT STAY HERE GO SOMEWHERE ELSE!! I checked in after my reservation at another hotel got messed up and they informed me that AC was not working so I decided to come here. What a let down. My first room 327 was very sub-par motel feeling and was infested with ants...not regular red ants but huge blank ants with... More 

Helpful?
1 Thank Michele J
Wisconsin
Level Contributor
136 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed December 1, 2015

This place is now called The CW Suites motel as it has terminated it's relationship with Quality Inns, according to the desk clerk. Have stayed at better motels but given the number of options along Hotel Terrace Way, their price is reasonable and they have a full hot breakfast which is made to order and very tasty. The location is... More 

Helpful?
Thank Traveler491
managerSantaAna, General Manager at CW Suites Hotel - John Wayne Airport, responded to this review

Thank you for taking time to comment about your stay. We very much appreciate and value your feedback and will share it with our team. Your comment will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure... More 

So Cal
Level Contributor
411 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed November 17, 2015

My last stay, during the peak summer tourist season wasn't that great because of the noise. Now that all the adults are back in school, the place was much more quiet and peaceful thankfully. I enjoyed the breakfast that much more and the room was decent, but I still prefer the LQ next door (for another post). Overall, not bad... More 

Helpful?
Thank d l
managerSantaAna, General Manager at CW Suites Hotel - John Wayne Airport, responded to this review

We would like to thank you for taking the time comment about your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future More 

Seattle, Washington
Level Contributor
177 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed November 8, 2015

The Hotel Terrace area has 6 or 7 hotels. This one was a pretty reasonably priced choice. Suite might not be the right term to describe the room. There is a living room area with it's own tv but there is only a half wall separating it from the bedroom. Room also had a microwave and mini fridge. Breakfast was... More 

Helpful?
Thank rkatao
managerSantaAna, General Manager at CW Suites Hotel - John Wayne Airport, responded to this review

Thank you for taking time to comment about you stays at the CW Suites. We are delighted to see that you were able to enjoy our cook to order breakfast and the other amenities that we offer. Once again, thank you for taking time to comment about your stay and we hope to see you soon. More 

Alaska
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 26, 2015

Easy access to airport & highways. Made to order breakfast was very nice. We were on the bottom floor & it was a bit noisy especially once the housekeeping crews came as we were close to their area (room 115) plus traffic from the near by road. Good restaurant/bar within walking distance. Check in & Check out was great.

Helpful?
Thank AlaskaRed
managerSantaAna, General Manager at CW Suites Hotel - John Wayne Airport, responded to this review

Thank you for taking time to write such a positive review of our hotel. We are happy to see that you enjoyed all of our amenities and the great service that was provided by our staff. I will definitely share your review with our staff. Once again, thank you for taking time to write a review and we hope to... More 

Wigan, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 23, 2015

This hotel is more than value for money and offers everything you need from Laundry, Gym, Pool with clean rooms that offer a more than comfortable stay. My only disappointment is we did not stay long enough.

Helpful?
Thank Daftchapuk76
managerSantaAna, General Manager at CW Suites Hotel - John Wayne Airport, responded to this review

Thank you for taking the time to comment. We would also like to thank you for your kind words. We are delighted to hear that you enjoy staying with us. We enjoy having you! We look forward to seeing you on your next trip In Orange County. More 

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