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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Certificate of Excellence
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201 East MacArthur Boulevard, Santa Ana, CA 92707
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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
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510 reviews from our community

Traveler rating
    184
    187
    83
    33
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (510)
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    (135)
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Phelan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay. It was everything that anyone would expect in a great Hotel. We will stay there again. The lobby was very nice. Check-in was simple all the staff was over the top in helping us feel right at home. Check was simple and morning staff was over top in there quality of service.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would like to give a special thank you the Leroy and the entire staff. Everyone was great. Leroy noticed my daughter was headed to a cheerleading competition and was nice enough to ask how it went the next day. This was a great personal touch. I should add I was impressed at how quite and comfortable the room was... More 

Was this review helpful? Yes 1
rdalgado, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear Marty B, We do appreciate the time you took to write this glowing review. We will definitely share the review with Leroy and all the team members. Safe travels. R Dalgado More 

Hayward, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice hotel with friendly staff but I don't like the way they nickel and dime you to death. Parking was $18 per day and internet access that is free everywhere is another $10 per day. Add taxes to these services and you are adding $30 per night to the published room rate.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
rdalgado, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear George D, Thank you for your review. Yes we do charge for the services and the pricing is below what most hotels in this area charge. We also have it published on all our websites so that it is not a surprise. We do wish you the best on your future travels. R Dalgado More 

LOS OSOS, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I believe this hotel provides good service and comfortable rooms (except the small pillows). I have had two stays and reserved for a third in 4 days. I don't know if this is the best bang for the buck, but it is a comfortable hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
rdalgado, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear Budd S, Thank you for taking to write about your experience and stating that we have comfortable rooms. Please do visit us when you are back in the area. Sincerely, R Dalgado More 

SPRINGFIELD
Top Contributor
79 reviews 79 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

At check in I felt very welcome. I got great advice about a local Mexican restaurant, and always enjoyed the warm cookie. The room was well appointed, quiet. Breakfast had many good options, but trying to get coffee was a challenge. Not enough waiters! Unnecessary glitch in an otherwise good restaurant.

Was this review helpful? Yes
rdalgado, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear Asiadream, Thank you for writing a very detailed positive stay that you experienced at our hotel. We do hope you choose us on your next visit to the area. Sincerely, R Dalgado More 

Rhode Island
Top Contributor
272 reviews 272 reviews
108 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was fine but the restaurant.... what was it??? Fine dining with a bar and loud sports on TV or a sports bar with dining tables? The lighting was too bright for dining. The décor Italian/Mediterranean. And the menu a mix of all. Sitting at the table near the window having dinner with the staff chatting, standing around just... More 

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rdalgado, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear Alps110, Thank you for taking the time to write a detailed experience that you had in our restaurant. We tank you for the positive room experience comments as well. As of last week we have hired a new and talented Executive Chef (who featured on the TV show Chopped) and will have a new and exciting California Fusion menu... More 

Boynton Beach, Florida
1 review
1 of 5 stars Reviewed 1 week ago

Dirty Rooms-No A/C, Really Bad Food, this hotel is old and although they have updated the rooms...their A/C System needs to be replaced or fixed. We complained to the front desk, they sent someone up to our room, but that is not where the problem is.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
rdalgado, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear 466barryp, Thank you for your review. I am very sorry that you were not happy with your room assignment during your recent trip. We strive to accommodate all reservations but occasionally cannot meet every room request. If you would like to discuss this matter in more detail, please contact us at the information below. We hope you will consider... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is a great deal for the area and the staff is very accommodating. Wonderful service in the restaurant as well. You will not be unhappy with any part of your stay if you choose this Doubletree Hotel.

Review collected in partnership with DoubleTree by Hilton

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NYC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I made online reservation through Hilton dot com as a diamond member. I chose a room" Top floor deluxe room with sofa." They assigned me with a top floor but the room with a small chair with stain on it. Ew! When I called front desks, I was told me a like.( the room I booked was assigned to other... More 

Was this review helpful? Yes
rdalgado, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Thank you for your review. I am very sorry that you were not happy with your room assignment during your recent trip. We strive to accommodate all reservations but occasionally cannot meet every room request. If you would like to discuss this matter in more detail, please contact us at the information below. We hope you will consider giving us... More 

Pleasanton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel provides one of the best customer service to us during our stay. We asked for extra pillows and this and that. The delivery was very prompt. We like it and will definitely recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
rdalgado, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear Victor L, Thank you for the wonderful words of praise that you used and we do appreciate it. We look forward to your next visit. Safe travels, Ronnie Dalgado More 

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