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All 25 Santa Ana hotels

DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

3.5 of 5 Hotel   |   201 East MacArthur Boulevard, Santa Ana, CA 92707
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74%
Ranked #3 of 25 hotels in Santa Ana
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
tdtdSo_Cal_ So. Cal.
  • Overview
  • Reviews (380)
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  • Room tips (40)
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380 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
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English first
So. Cal.
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed one night after going to the OC fair. The staff was very helpful on check in and valet was same price as self parking. The beds were comfortable, the toiletries were better than average, and overall we had a good night sleep. The hotel is close the the Southcoast plaza and easy to get to from the freeway.... More

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Clovis, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Very nice lobby, nice rooms, excellent bartender. I would have ranked this hotel higher, but the staff who worked at breakfast both days we stayed were terrible. I found them rude and unhelpful. I am extremely patient with staff when they are clearly busy or have lots of guests to assist in addition to myself and my family. However, when... More

Was this review helpful? Yes 2
Rob K, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Paul, Thank you very much for your recent review of our property. I am truly sorry that you had a negative experience in the restaurant and breakfast staff. I can assure you that I will address this with them personally to continually increase our service levels to all of our guests. Thank you also for your kind words regarding our... More

La Quinta, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

This is a wonderfully conveniently located hotel. Easy access in and out of the facility. It is close to all the great shopping, dining, and fun places to go. The staff is extremely friendly and helpful..

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rob K, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Mary, Thank you very much for your review of our property. I am happy to hear that you find us to be conveniently located and a great value. More importantly, I appreciate your comments regarding our staff. I will be sure to pass this along to them. We hope to have you as our guest again in the near future!!... More

Birmingham, Alabama
Contributor
15 reviews 15 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for several nights recently. The hotel and rooms are a little dated but otherwise fine. Beds are comfortable - A/C was nice and cold though a bit noisy. Mini frig in the room was nice to have. Front desk staff was helpful at check-in and later when I needed to extend my stay for a night. Problems -... More

Was this review helpful? Yes 1
Rob K, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Philtay, Thank you for taking the time to review your recent stay with us. I am truly sorry for your experiences with the quality of the restaurant food and the elevator incident. The comfort and safety of our guests is our number one priority. Rest assured, I will address these issues with the staff as well as the elevator company.... More

Santa Ana, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great services, average priced food and drinks, beds comfortable, pool and whirlpool clean and well kept. Staff friendly. Shuttle drivers nice and helpful. Sad that my room did not have mini-fridge and microwave and my coffe pot was broken and did not get fixed. Bummed there was not much to do around hotel when you haven't a rental car and... More

Review collected in partnership with DoubleTree by Hilton

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Rob K, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Rebecca, Thank you for your review of our hotel. I am truly sorry that your room did not have adequate (working) amenities during your stay. I will ensure that they are fixed for the next guest. I am glad that you enjoyed your stay with us overall and hope to welcome you back as our guest soon!! Regards, Rob Koscelnik... More

New York City, New York
Top Contributor
69 reviews 69 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here 2 nights on business. Helpful staff at checkin provide a warm cookie and a list of restaurants with the distance from the hotel. Had a room facing the front - better off facing the back if street noice or lights from the street bother you. The hotel has a decent restaurant for breakfast and had a business dinner... More

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Rob K, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

MToro, Thank you for your recent review of our hotel. I am pleased that you enjoyed the amenities that we offer and that the staff was helpful. I will be sure to share your comments with the team and hope to have you back as our guest in the near future. Regards, Rob Koscelnik General Manager More

Utsunomiya, Japan
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here around 10 times and the cookies are great but the rooms tired a little and the layout is just so so. It is not easy to find even though it should be given how close it is to the airport. I have no complaints as it is in my OK bin of places I wills stay... More

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Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

Came here for a saturday night. This is the first time I have been at any hotels from DoubleTree. The hotel was clean and all staff was friendly and professional. The bed , room & bathroom was sufficient, no problems in any form. They offered fresh cookies when I checked in, that was a little surprise treat. There is a... More

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Irvine, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the 2nd year I've had the pleasure of working with the staff at this Doubletree. Last year it was out of necessity and I was dreading having to book a hotel so far from our event location. However, Monty Criss & his team jumped on it and did whatever they could to make it a pleasant experience. This... More

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Sugar Land, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We regularly stay at this hotel when visiting Orange County. It is centrally located for our needs. The facilities and guest rooms are first rate. The staff has always been courteous and professional. The breakfast buffet is a good value. And we love the cookies! Best of all, it is sometimes possible to catch a good rate for weekends or... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rob K, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

John, Thank you so much for your review of your experiences at our hotel. I am pleased to hear that we have been your "Home away from home" when in the area. I will be sure to share your sentiments with the staff. We look forward to having you as our guest again soon!! Regards, Rob Koscelnik General Manager More

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Additional Information about DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Address: 201 East MacArthur Boulevard, Santa Ana, CA 92707
Phone Number:
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Santa Ana - Orange County Airport 3.5*
Reservation Options:
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Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree
DoubleTree By Hilton Hotel Santa Ana - Orange County Airport CA

90 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Santa Ana #2 Family Hotel in Santa Ana
Hotel Class
Official Description (provided by the hotel)
This Santa Ana hotel is six miles from Newport, Laguna, and Huntington beaches and offers complimentary shuttle between the hotel and John Wayne Airport. South Coast Plaza is only 2 miles away. Take advantage of the cosmopolitan pedestrian area surrounding the hotel. Dine in the plaza's elegant restaurants, and enjoy the valet parking and Concierge service. ... more   less 
Number of rooms
253

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