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La Quinta Inn & Suites Orange County - Santa Ana

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2721 Hotel Terrace, Santa Ana, CA 92705
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1 room 1 adult
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La Quinta Inn & Suites Orange County - Santa Ana
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400 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Rooms need updating. Stained rugs and broken tiles in the bathroom. Grouting is filthy. They used of offer USA Today. They used to offer bacon/sausage and eggs. Gone down hill Price is very affordable Staff is wonderful

Review collected in partnership with La Quinta

Helpful?
Thank Tom K
San Antonio, Texas
1 review
1 of 5 stars Reviewed 6 days ago NEW

Born and raised in Orange County California now living in Texas and also being a La Quinta rewards customer I expected a much nicer place! After reading some bad reviews I went ahead and booked for five days. I'm the type of person that likes to see for myself and that I did! My expectations are not high but this... More 

Review collected in partnership with La Quinta

Helpful?
Thank Annie G
Sun Valley, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Transients wander the halls, parking lot and eat breakfast in the breakfast room. They do have smoking rooms which is very rare. The room smelled moldy/musty not like smoke. TV connector was loose and not working well.

Review collected in partnership with La Quinta

Helpful?
Thank Eve A
Avalon, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I first stayed here when I was going to see a show at The Sanata Ana Observatory just up the street. I have been back ever since due to their quality clean rooms that are worth their price. The staff is very friendly and open to my many questions about the area. It is a little noisy due to the... More 

Helpful?
Thank Sumara1992
Westminster, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at La Quinta Inn for my husbands birthday. Only thing was we thought it was a bit pricey for the accommodations and it was very crowded (the other La Quinita we stay at usually was filled). The room was comfortable and the bed was VERY well made

Review collected in partnership with La Quinta

Helpful?
Thank Shelly H
St. Louis, MO, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

When I arrived both the room smelled and the bathroom smelled. There were long hairs visible on the floor, the toilet, and in the bath. After showering in the morning I grabbed what I thought was a clean towel folded with the other towels. Long hairs began sticking to me from the towel. Someone had used the towel and folded... More 

Review collected in partnership with La Quinta

Helpful?
Thank Ben V
LQSantaAnaGM, Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thanks for your feedback regarding your stay at the La Quinta Santa Ana. We're very concerned about the issues you've mentioned and are sorry that we dropped the ball as we did during your stay. You should expect a room that is clean and well taken care of, and we failed you here. We're very sorry and we'd like to... More 

Colorado Springs, CO, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel room smelled heavily of smoke and foul smelling cleaning products. The air conditioning/heating unit emitted moldy, musty odors. The room and furniture were old, worn and needed a serious update.

Review collected in partnership with La Quinta

Helpful?
Thank James K
LQSantaAnaGM, Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thanks for your comments regarding your stay at our property in Santa Ana. We're sorry about the experiences you've mentioned, and your comments are concerning to us. I would like to opportunity to chat with you. Please reach out to me at lq2006gm@lqreviews.com. I look forward to hearing from you. More 

fairbanks, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I ended up staying at 3 of the hotels adjacent to this at one time or other and this was not the best of those but it was good for the price. Breakfast was average for a low cost hotel except that they fixed the waffles for you. An adjacent property actually makes a full breakfast for you.

Review collected in partnership with La Quinta

Helpful?
Thank Steven S
Star Ranch, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

I was very disappointed with this hotel, I stay at La Quinta Hotels often, there breakfast buffet consisted of a large pot of oatmeal that looked like paste, bananas, apples, yogurt a very SMALL variety of breads, cold cereal, and a waffle maker which you could never get on, juice and coffee, and it was the same EVERY day and... More 

Review collected in partnership with La Quinta

Helpful?
Thank Peggy B
LQSantaAnaGM, Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. Your feedback is important to us and we will share your comments with our team to better improve our service and product. We hope your travels bring you back to the area so we can show you our improvements. More 

Halifax, NS
Level Contributor
147 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is very tired. It was clean, though some mold in the bathroom, but just a little. Bed was comfortable. We choose the hotel because one nights stay included a week of free parking and that worked for us. It was okay for one night, very inexpensive.

Helpful?
Thank joannetravel
LQSantaAnaGM, Manager at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

We've received your comments regarding your recent stay at the La Quinta Inns & Suites Santa Ana, CA. We're sorry for the issues you encountered and appreciate you taking the time to write of your experiences. We've definitely got some training opportunities at this hotel and your feedback will help us correct these issues with our team. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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