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Courtyard by Marriott Santa Ana John Wayne Airport/Orange County

3.0 of 5 8 MacArthur Place, Santa Ana, CA 92707
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Courtyard by Marriott Santa Ana John Wayne Airport/Orange County
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Courtyard by Marriott Santa Ana John Wayne Airport/Orange County
Courtyard by Marriott Santa Ana John Wayne Airport/Orange County
Courtyard by Marriott Santa Ana John Wayne Airport/Orange County
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138 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
177 reviews 177 reviews
40 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I booked this due to very high reviews. I did not like this place!! 30 screaming sports kids and adults in lobby.. they're huge on football here. Bring your earplugs if you don't like noise, though I must say somehow I slept through the night. I didn't notice they charge for parking before booking -- 9 bucks. Room was meh.... More 

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Orlando, Florida
Top Contributor
86 reviews 86 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to get to the airport and from the valet parking attendant to the front desk and check in, the service is very pleasant. The rooms are very clean, well appointed with comfy beds and quiet with good HVAC systems. Surprisingly, the little cafe in the lobby is very good and if Charlie is on, enjoy his graciousness and humor!... More 

Was this review helpful? Yes
Stasia W, Director of Sales at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Thank you for your review of the Courtyard by Marriott Santa Ana/Orange County! We are so happy to hear how much you enjoyed your stay with us. I will be sure to pass your compliments to Charlie. He definitely takes pride in taking care of our guests and he will be thrilled to hear he was able to make your... More 

Eureka, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

Good hotel, stayed there a couple of days with the family to go to Disneyland. Great service from front desk and friendly staff. I would stay there again. The only drawback is the $12 parking fee. It is close to other dining and entertainment options.

Was this review helpful? Yes
Stasia W, Director of Sales at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Thank you for taking the time to review our hotel! We are so happy to hear that you enjoyed your stay with us and I will be sure to pass your compliments to the rest of the staff. We hope to see you again in the near future. More 

Seattle
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 8, 2014

The hotel is a good location for SNA airport and Newport Beach. It was clean and the starbucks in the lobby is good. I was on the 3rd floor and the street noise was loud enough that I needed ear plugs in the morning to fall back to sleep. I would not book the hotel again because of the noise.

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Michael_Rotunno_GM, General Manager at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Dear Kay71163, Thank you for taking the time to share your recent experience. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance caused by the... More 

Everett, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 22, 2014

First let me start by saying I did not catch the fee for parking when I booked this hotel and that is my fault. I never book hotels that charge you to park on the lot of the very hotel you have booked a room at. why should I have to pay to park a car?? fee was $9 to... More 

Was this review helpful? Yes 1
Stasia W, Director of Sales at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Thank you for taking the time to write a review of our hotel. I am so sorry that you weren't aware of the parking charges prior to arriving. Please know that we do offer complimentary shuttle service to and from John Wayne/Orange County Airport if you are flying into the Orange County area. Hopefully we will have a chance to... More 

Spokane Valley, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel is very clean and nice. Beds are comfortable, and decor up to date and well maintained. We stayed here on our last night before an early flight and the shuttle was very convenient. I didn't have any problem with noise. Kids enjoyed the pool area. Overall, we had a good experience. Our only request is to have coffee... More 

Was this review helpful? Yes
Stasia W, Director of Sales at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Thank you for your recent stay at the Courtyard by Marriott Santa Ana/Orange County! We are happy to hear how much you enjoyed your stay with us and that you were able to take advantage of some of the amenities that we offer. Thanks again and we look forward to welcoming you and your family back when you are in... More 

2 reviews
2 of 5 stars Reviewed September 2, 2014

Staff was nice and friendly. They had good channels. They make you pay for parking?!?! What the? We stayed there for 3 days so we had to pay 3 days worth if parking without us being told we had to pay. I had tons if luggage and no one offered to help. Under the pullout bed there was a ash... More 

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Stasia W, Director of Sales at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear that you found the staff to be friendly, however I apoplogize that you had to find aother arrangments in order to sleep due to noise. Hopefully we will have the opportunity to accommodate you in the future when you are in the area visiting family.... More 

Deerfield, Illinois
Top Contributor
60 reviews 60 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 20, 2014

I've stayed at this property a couple of times when in town on business. Reception is always swift and convenient. Parking is adjacent (although spaces are full at night). There are a couple of ethnic dining choices in the adjacent strip mall and the general area is good for a walk which isn't always the case in greater LA/Orange County.... More 

Was this review helpful? Yes
Stasia W, Director of Sales at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Thank you for taking the time to review the Courtyard by Marriott Santa Ana/Orange County! We are very happy to hear that you were pleased with your stay and that you were able to takeadvantage of some of the amenities as well as the food court across the street. We look forward to seeing you when you are back in... More 

Pensacola, FL
Top Contributor
256 reviews 256 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed August 11, 2014

We spent four nights in this Hotel located on MacArthur Blvd. First of all let me say that the employees made everyone feel welcome and special.. When a problem arose we called it to the attention of the front desk and it was fixed. that is with the exception of our shower not having the trim on the door and... More 

Was this review helpful? Yes 1
Stasia W, Director of Sales at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Thank you for your recent stay! I will be sure to pass along your compliments to the entire staff. We hope to see you back again when your travels take you to Orange County. More 

Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2014

Not enough parking spaces for the hotel. Pay to park your own car. Slowest elevators ever. Next to a busy street and walls are thin. Probably not a good hotel for light sleepers. Hotel staff was nice. Good cable TV selection.

Was this review helpful? Yes 1
Stasia W, Director of Sales at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review

Thank you for taking the time to review our hotel. While we are happy to hear that you were pleased with the service at the hotel, I would like to apologize that you found parking to be scarce during your visit with us. I will be sharing your comments with the parking attendants to ensure that they are communicating the... More 

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Additional Information about Courtyard by Marriott Santa Ana John Wayne Airport/Orange County

Address: 8 MacArthur Place, Santa Ana, CA 92707
Location: United States > California > Orange County > Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Santa Ana John Wayne Airport/Orange County 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Santa Ana John Wayne Airport/Orange County CA
Hotel Style:
#6 Business Hotel in Santa Ana

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