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All 8 San Ramon hotels

San Ramon Marriott

3.5 of 5 Hotel   |   2600 Bishop Drive, San Ramon, CA 94583
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Ranked #4 of 8 Hotels in San Ramon
A recent review
3 of 5 stars Reviewed August 10, 2014
sunrisemahon greenville,sc
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186 reviews from our community

Traveler rating
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    75
    34
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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for San Ramon Marriott
See the most recent reviews
San Jose, California
1 review
1 of 5 stars Reviewed August 11, 2014

First of all, I want to clarify that I didn't stay at the hotel. This review is not from a real hotel-stay experience but will provide another perspective of view for the future guests. I made a reservation, and I cancelled it before the free cancellation deadline due to a conflict with family plan. I found that my credit card... More

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Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for letting us know about your cancellation issue you experienced. I’m very sorry for all the trouble and run around. Please be assured that we are taking immediate corrective steps with this issue. At this time we have no outstanding credits in accounting. Please check and let me know if you are still not seeing a credit on... More

greenville,sc
Top Contributor
74 reviews 74 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed August 10, 2014

Traveling on business is not always easy ...especially on the weekend in a hotel ! We arranged a meeting at this location for a few days and the staff went beyond to make sure we were accommodated ....even though they were sold out and had very large functions going on . The restaurant and bar are ample and offer a... More

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Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience at the San Ramon Marriott and your nice comments about the staff going beyond and being awesome for your meeting. We strive to always give an excellent experience. So we will of course review the patio service and our Tequila offerings. We take great pride in ensuring our guest’s satisfaction.... More

Danville, California
1 review
1 of 5 stars Reviewed August 8, 2014

I called the San Ramon Marriott directly to ask if there were any rooms and we were promised they had a room with a king bed and I paid by credit card. We arrived 20 minutes later to be told they had no rooms left, but they could offer me their $1500.00 a night suite that contained no bed. Yes,... More

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Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience at the San Ramon Marriott. I’m very disappointed to hear that your recent attempt to stay with us was not handled per Marriott's high standards. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction and will be taking... More

Travelers are raving about these San Ramon hotels

Roseville, California
1 review
2 of 5 stars Reviewed August 7, 2014

My friends and family stayed at your hotel and we were not satisfied with the customer service. The staff was not helpful and accommodating.we previously booked and 2 bed room. When we arrived we found out that they didn't have our room available. We asked to speak with the manager(nazaratan sp?) only to be more frustrated. She had poor communication... More

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience at the San Ramon Marriott. You indicated in your response that some of the staff service was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Our hotel values guest feedback and is always reviewing and addressing... More

San Francisco, California
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014

I'm usually not a huge fan of Marriott hotels, but I wound up with this place doing a bid on Priceline. Wasn't too bad for the price I got it for and the staff was surprisingly friendly and helpful. But once I got up to my room and saw the beds and the view from my room, I was pretty... More

Was this review helpful? Yes 1
sanramongm, General Manager at San Ramon Marriott, responded to this review

The San Ramon Marriott team thanks you for your kind comments. Sincerely glad you enjoyed the bedding and had a relaxing and enjoyable stay. We look forward to the opportunity of welcoming you back. More

Portland, Oregon
Top Contributor
81 reviews 81 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 30, 2014

This Marriott is tucked behind a shopping center and near the ATT & Chevron campus in San Ramon. This makes it a very quiet property on the weekends. We were on a house hunting trip so it provided us with the perfect location. Upon arriving there are valet folks available it is $18 to valet and $12 to self park.... More

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sanramongm, General Manager at San Ramon Marriott, responded to this review

Thank you for your kind words about the San Ramon Marriott. We are glad that you experienced an enjoyable stay and truly look forward to serving you again in the future. More

Salt Lake City, Utah
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 23, 2014

This property is beautiful outside and inside it is ok. Biggest frustration was the long, long walk from elevators to room. They have one set of elevators and the property is wider than tall. There weren't a lot of breakfast options outside of full restaurant service. Nothing much else around to go to. That said, the bed was nice, room... More

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sanramongm, General Manager at San Ramon Marriott, responded to this review

Thank you for your kind words about the San Ramon Marriott. We hope to have the pleasure of welcoming you back. More

Menomonee Falls, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

We have been staying at this Hotel for past 14 years, We Love it here..They have special rates from Thursday to check out on Mondays..so clean and classy..We love the restaurant there too..We will be back !!!!

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Winston Salem, North Carolina, USA
Top Contributor
139 reviews 139 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 21, 2014

A very nice Marriott property, nicer than most. I had a 2 night stay and received excellent service throughout. The outdoor spaces were nice as an option for working. My room was very nice...clean, very well maintained, plenty of room. Great work area and fixtures. Large bathroom. It will be my choice for my next trip!

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CHESTER
2 reviews
5 of 5 stars Reviewed June 29, 2014

We stayed there three nights recently and have to rave about the service---each and every employee was friendly, courteous, and professional. They definitely cared about customer satisfaction. Rooms and beds were very comfortable. The charge for internet was a surprise but luckily we were able to avoid it by accessing internet at a relative's home. The hotel lobby is very... More

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Additional Information about San Ramon Marriott

Address: 2600 Bishop Drive, San Ramon, CA 94583
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — San Ramon Marriott 3.5*
Number of rooms: 368
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon

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