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San Ramon Marriott

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2600 Bishop Drive, San Ramon, CA 94583
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San Ramon Marriott
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San Ramon Marriott
San Ramon Marriott
San Ramon Marriott
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216 reviews from our community

Traveler rating
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    83
    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Swanton, Vermont
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I had a meeting scheduled at this location and was flying in from the east coast so I booked a room for 2 nights. At a rate of 379 I was expecting a nice facility. The reservation person failed to notify me that the place was under construction. Only when I entered my room to find dark plastic over the... More 

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sanramongm, General Manager at San Ramon Marriott, responded to this review

Please accept my apology for the inconvenience experienced while staying with us, as we are undergoing a façade renovation. Every attempt is made to minimize impact to our guests. Unfortunately we fell short of exceeding your expectations. I was glad to see that in consideration for your inability to access natural lighting, the hotel did reduce your room rate. We... More 

Chico, CA
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was well maintained, nice rooms, with an extremely pleasant and accommodating staff. Our only complaint was the noise from nearby Highway 680, not far from our two balcony sliding glass doors. Definitely ask for a room facing AWAY from the freeway. Wifi is free if you are Marriott Rewards member (membership is free). A small shopping area is... More 

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sanramongm, General Manager at San Ramon Marriott, responded to this review

We appreciate your kind comments and look forward to serving you again soon. More 

Longview, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We are paying $200 a night and think it is way too much for this hotel. The service is less to be desired. The hotel is renovated nicely but you can still tell it is old. The rooms are average, but the air conditioner doesn't work that well. The biggest downfall is the price you have to pay $13.00 a... More 

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Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. Your feedback is integral to our ability to continue to improve our service. We will review your concerns about the room over all decor and air conditioner with our team. We do offer free basic internet for all Marriott Rewards members. We can sign you up at the desk... More 

Boston, Massachusetts
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would give this 4 stars if the AC had worked. We had it cranked for our whole stay and had to open the windows several times just to get the temperature down. The highest temp outside hit 80 with lows in the 40/50s, so there is a real issue here. I'm not sure if it was just our room... More 

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Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott through Trip Advisor. We appreciate your feedback and are disappointed to hear that you had problems with the heating & cooling unit in your room. I’m glad to know that our staff was helpful and pleasant and offered to move you to a new room. I understand your reasons... More 

Campbell, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on March 31st for 2 days. The hotel check-in was super easy and the front desk staff were extra friendly and very welcoming. We were upgraded to a junior suite because of our Gold Elite status with Marriott, and we were very pleased with the room. It was very spacious and had an amazing balcony overlooking the pool... More 

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Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience at the San Ramon Marriott. We take great pride in having a clean, comfortable, well maintained hotel with a friendly staff. So thank you very much for the nice comments about the pool & gym, your room, the food and Brian and Alex’s service, we will make sure the get... More 

New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We ended our week long trip of the Pacific Northwest with two nights in San Ramon, planning to tour San Francisco and the surrounding areas for the last two days. This Marriott was big and beautiful and spotless. The rooms were spacious and clean and the heated pool was great for the kids. But above all, the front desk staff,... More 

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Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. As a valued guest, we appreciate your feedback and are delighted to hear you enjoyed a great stay and thank you for the nice comments about Brian and the staff. I will make sure we share it with them and recognize Brian for his spirit to serve! We are... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

Had to book a last minute stay, and we were not disappointed. Brian at the front desk was incredibly helpful and accommodating even at 12am when we arrived. Andy at the restaurant was equally helpful and welcoming. Even though we were only there for a quick night, the staff made it feel like home. We will not stay anywhere else... More 

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sanramongm, General Manager at San Ramon Marriott, responded to this review

We always enjoy hearing about the things that we do right. Kind comments such as yours provide us with further incentive to continue to strive for excellence. Hope to have the pleasure of serving you again. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed March 26, 2015

We returned to the San Ramon Marriott for a stay-cation for my birthday. The room was perfectly comfortable with a great view of the courtyard outside. But best was the staff being so attentive. When the management learned it was my birthday, they treated me to a bottle of champagne, chocolate chip cookies for the kids, and even brought over... More 

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. As a valued guest, we appreciate your feedback and are delighted to hear you enjoyed a great stay and had a great Birthday here at the hotel! Thanks for the great comments I will make sure we share with the staff for their spirit to serve. Thank you again... More 

Dubai, United Arab Emirates
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 23, 2015

I had the opportunity to stay at the Marriot San Ramon twice in the past year for 5-6 days each time. The hotel is close to my work and I found it quite nice. It is clean, the staff are friendly and gives value for money services. Personally I would recommend it for business visitors as they seemed like the... More 

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. As a valued guest, we appreciate your feedback and are delighted to hear you enjoyed a great stay here at the hotel. We take great pride in having a comfortable, well maintained hotel with a friendly staff and love working with our community in Bishop Ranch. So thank you... More 

Danville, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 21, 2015

I stayed here twice, and for a Marriott, it has the standard amenities. The location is great for working at Bishop Ranch. The front desk is very efficient. Parking is easy. The food is pretty good, and it is within walking distance of other restaurants and groceries. The neighborhood is very safe and quiet. One thing I recommend is don't... More 

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. As a valued guest, we appreciate your feedback and are delighted to hear you enjoyed a great stay here at the hotel. Thank you again for your time and come visit us again soon! More 

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