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San Ramon Marriott

3.5 of 5 2600 Bishop Drive, San Ramon, CA 94583
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San Ramon Marriott
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San Ramon Marriott
San Ramon Marriott
San Ramon Marriott
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199 reviews from our community

Traveler rating
    59
    79
    34
    12
    15
See reviews for
29
27
15
94
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chengdu, China
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We just love this Marriott. It's always clean, friendly and prepared. I'm a very light sleeper and the beds are so comfy I have no problem here. I enjoy the concierge lounge, although I wish they'd expand their hours to include weekends. The bar/restaurant serves my favorite cheeseburger in the world. There breakfast buffet is pretty good. The location is... More 

Was this review helpful? Yes
sanramongm, General Manager at San Ramon Marriott, responded to this review

The San Ramon Marriott team sincerely thanks you for your kind remarks and we take this opportunity to wish you a wonderful holiday season. Looking forward to welcomig you back. More 

MOSCOW
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed for a quick Thursday - Saturday stay which of course meant the concierge lounge would be close most of the time I was there. I arrived at 7:45PM, checked in and went directly up to the lounge in hope that some food would still be out, but it was already cleaned up and done. Had a nice pizza... More 

Was this review helpful? Yes
sanramongm, General Manager at San Ramon Marriott, responded to this review

We are always glad to know where we exceeded expectations and where improvements can be made. Thank you for your valuable feedback. Truly hope to have the pleasure of serving you again. More 

Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this property a lot over the past four months. I love the beds, which really gave me a great night sleep despite a stressful day. The staff are smart, personable, capable, thoughtful, and everything you want in a hotel staff and then some. Housekeeping does a wonderful job keeping the place immaculate.The grounds are beautiful, so... More 

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

Santa Rosa, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Recently stayed here for a wedding, the staff was great, we needed early check in but they didn't have our room type available that early so they moved us into another room type to accommodate our request, we were very pleased. The room itself was very clean, but the beds were the best part, they were so comfortable I wanted... More 

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sanramongm, General Manager at San Ramon Marriott, responded to this review

Glad that the wedding party enjoyed their stay. We hope to have the pleasure of serving you again. More 

Napa, California
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

We recently stayed at the San Ramon Marriott and once again Marriott lived up to expectations. Our room was immaculate and provided the comfort we needed for our weekend get away. As with most hotel restaurants, however, the food quality and service were less than spectacular. Our evening specials were not so special and our evening server seemed to wish... More 

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sanramongm, General Manager at San Ramon Marriott, responded to this review

Thank you for your valuable feedback. Rest assured that your comments will be shared with the respective department to prevent a recurrence. Hope to have the pleasure of welcoming you back. More 

Boston, Massachusetts
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2014

This is a really nice hotel. My bed faced a huge window, and outside I could see the sunrise, and the hotel pool and a couple mountains. The soaps were a bit manly, but there were more soaps than most hotels had, even including a shoe shine cloth. The bed was huge and so soft and comfy. The only downsides... More 

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sanramongm, General Manager at San Ramon Marriott, responded to this review

We are pleased to hear that you enjoyed your stay with us and hope to have the pleasure of serving you again. More 

2 reviews
5 of 5 stars Reviewed November 3, 2014

Very courteous staff! Our front desk staff "Brian" was amazing making sure we had everything we needed during our 5 night stay. Gave us all the in's and out's for the local area and hotel. Also kept my 6 year old happy at check-in and during our stay with little kids toys (his new best friend). Rooms were clean and... More 

Was this review helpful? Yes
sanramongm, General Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. We appreciate your kind comments and are delighted to hear that you had an enjoyablet stay. Once again, thank you. Come visit us again soon! More 

San Diego
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 28, 2014

Brian of the Front Desk Office took great care of me. After I explained that I have the curse of being a light sleeper, Brian went out of his way to arrange for me to stay in a very quiet room. I had the best sleep in a hotel that I've had in a long time!

Was this review helpful? Yes
sanramongm, General Manager at San Ramon Marriott, responded to this review

We always enjoy hearing about the things that we do right. Guest comments such as yours provide us with further incentive to continue to strive for excellence. Hope to have the opportunity of welcoming you back. More 

San Jose, California
1 review
1 of 5 stars Reviewed October 27, 2014

Having stayed at other Marriotts, we were disappointed with the San Ramon location. Staff was exceptionally friendly especially "Kevin" our in room server. He was very helpful and corrected 2 mistakes from the in room dining quickly. Two other in room dining mistakes...we just let go due to the inconvenient hours for us to have another privacy lapse. The inedible... More 

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sanramongm, General Manager at San Ramon Marriott, responded to this review

We appreciate your feedback and sincerely apologize that your recent stay was not satisfactory. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience and we sincerely regret that we failed to meet your expectations. As a further means of apology we did extend a refund and hope we can regain your trust,... More 

Redondo Beach, California
Top Contributor
113 reviews 113 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 21, 2014

I used points to snag a free room last Sat night, October 18th, 2014 -after Cal's loss to UCLA at Memorial Stadium in Berkeley. I also had a hot date with another bear, and to add I didn't want to drive 7 hours home - so, this big bear stayed here. Check in was a cinch, though the lobby was... More 

Was this review helpful? Yes
sanramongm, General Manager at San Ramon Marriott, responded to this review

We were truly excited to read your review and grateful for your kind comments. Hope to have the pleasure of welcoming you back. Go Bears! More 

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Additional Information about San Ramon Marriott

Address: 2600 Bishop Drive, San Ramon, CA 94583
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — San Ramon Marriott 3.5*
Number of rooms: 368
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon

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