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All 8 San Ramon hotels

San Ramon Marriott

3.5 of 5 Hotel   |   2600 Bishop Drive, San Ramon, CA 94583
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Ranked #4 of 8 hotels in San Ramon
A recent review
3 of 5 stars reviewed 6 days ago
ToughMary Bay Area, Ca
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181 people have reviewed this hotel

Traveler rating
    50
    72
    33
    12
    14
See reviews for
28
21
13
87
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Bay Area, Ca
Contributor
16 reviews 16 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed over the weekend for a wedding. The good: beds are really comfortable, room is spacious, basic amenities in room, very clean, rate was good since we booked 6mo+ before the arrival date (I heard people who booked 1 mo prior had to pay higher rate) and it was very quiet. Staff was really very nice and accommodating, although I... More

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience and your nice comments about the San Ramon Marriott. We are very proud of our friendly staff and new comfortable beds. Our hotel values guest feedback and is always reviewing and addressing guest concerns so we will of course review our pricing in the areas mentioned. We are very happy... More

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights while in town for a meeting locally. The room was spacious, clean, and best of all had a very comfy bed. Staff was very helpful and pleasant. Couldn't really ask for more. Jim

Was this review helpful? Yes
sanramongm, General Manager at San Ramon Marriott, responded to this review

Thank you for your kind comments. We look forward to the opportunity of serving you again. More

Los Angeles, California, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I only stayed one night. The room was large and comfortable. I had Concierge Lounge privileges and breakfast was adequate. It has self or valet parking. Staff was courtesy and friendly. I would have rated it higher but they have a daily charge for Internet in the room, but it is free in the lounges which I find objectionable.

Was this review helpful? Yes 1
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience and your nice comments about the San Ramon Marriott. We are very proud of our friendly staff and comfortable rooms. You indicated in your response that you would have rated us higher if not for the internet charges. Our hotel values guest feedback and is always reviewing and addressing guest... More

Makati, Philippines
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Property was well kept. Room was just the right size for a business traveler. Room has a small balcony if you feel like feeling the breeze after the days work. Wifi was a little bit slow - although you'd understand because they do have an option to get a fast wifi connection at a higher rate. Service was efficient. You... More

Was this review helpful? Yes
sanramongm, General Manager at San Ramon Marriott, responded to this review

We are glad that we provided the quality product and standards of service that our guests have come to expect from a Marriott Hotel. We look forward to the opportunity of serving you again. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Had a handicap room reserved for 3 nights with an adjoining room. When we arrived there none available. We arrived at 1 am and waited for almost and hour for a room. We were given keys to a room that there were guest in already. We attempted to enter room several times. Spoke with mgr the next morning was assured... More

Was this review helpful? Yes 1
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience at the San Ramon Marriott. Everything we do is aimed at providing all our guests with an excellent hotel experience. Unfortunately we did not meet your expectations or ours. It is very frustrating when you need certain rooms and types and it was not able to be properly fulfilled. I... More

Travelers are raving about these San Ramon hotels

San Jose, California
1 review
1 of 5 stars Reviewed 3 weeks ago

First of all, I want to clarify that I didn't stay at the hotel. This review is not from a real hotel-stay experience but will provide another perspective of view for the future guests. I made a reservation, and I cancelled it before the free cancellation deadline due to a conflict with family plan. I found that my credit card... More

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for letting us know about your cancellation issue you experienced. I’m very sorry for all the trouble and run around. Please be assured that we are taking immediate corrective steps with this issue. At this time we have no outstanding credits in accounting. Please check and let me know if you are still not seeing a credit on... More

greenville,sc
Top Contributor
71 reviews 71 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Traveling on business is not always easy ...especially on the weekend in a hotel ! We arranged a meeting at this location for a few days and the staff went beyond to make sure we were accommodated ....even though they were sold out and had very large functions going on . The restaurant and bar are ample and offer a... More

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience at the San Ramon Marriott and your nice comments about the staff going beyond and being awesome for your meeting. We strive to always give an excellent experience. So we will of course review the patio service and our Tequila offerings. We take great pride in ensuring our guest’s satisfaction.... More

Danville, California
1 review
1 of 5 stars Reviewed 3 weeks ago

I called the San Ramon Marriott directly to ask if there were any rooms and we were promised they had a room with a king bed and I paid by credit card. We arrived 20 minutes later to be told they had no rooms left, but they could offer me their $1500.00 a night suite that contained no bed. Yes,... More

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience at the San Ramon Marriott. I’m very disappointed to hear that your recent attempt to stay with us was not handled per Marriott's high standards. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction and will be taking... More

Roseville, California
1 review
2 of 5 stars Reviewed 3 weeks ago

My friends and family stayed at your hotel and we were not satisfied with the customer service. The staff was not helpful and accommodating.we previously booked and 2 bed room. When we arrived we found out that they didn't have our room available. We asked to speak with the manager(nazaratan sp?) only to be more frustrated. She had poor communication... More

Was this review helpful? Yes
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience at the San Ramon Marriott. You indicated in your response that some of the staff service was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Our hotel values guest feedback and is always reviewing and addressing... More

San Francisco, California
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm usually not a huge fan of Marriott hotels, but I wound up with this place doing a bid on Priceline. Wasn't too bad for the price I got it for and the staff was surprisingly friendly and helpful. But once I got up to my room and saw the beds and the view from my room, I was pretty... More

Was this review helpful? Yes 1
sanramongm, General Manager at San Ramon Marriott, responded to this review

The San Ramon Marriott team thanks you for your kind comments. Sincerely glad you enjoyed the bedding and had a relaxing and enjoyable stay. We look forward to the opportunity of welcoming you back. More

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Additional Information about San Ramon Marriott

Address: 2600 Bishop Drive, San Ramon, CA 94583
Phone Number:
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — San Ramon Marriott 3.5*
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Number of rooms
368

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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