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Courtyard by Marriott San Ramon

3.0 of 5 18090 San Ramon Valley Blvd, San Ramon, CA 94583
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Certificate of Excellence 2014
Courtyard by Marriott San Ramon
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118 reviews from our community

Traveler rating
    28
    56
    23
    6
    5
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26
18
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kfar Saba, Israel
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is nice, located in convenient place close to the highway, my room was at the opposite site so I didn’t suffer the noise. Still I was disappointed. I would expect that for this price breakfast will be included, apparently it didn’t. The hotel doesn’t have a real restaurant, just kind of a bar that sell some food, (... More 

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San Antonio
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This property is obviously for the business traveler. My husband and I stay there as it is very close to our son and family. This past Thanksgiving night we came to our room to find the climate positively glacial. The thermostat was set on air conditioning for 68 degrees. We rectified that and called for extra blankets, which were delivered... More 

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for your review of our hotel. We do value all feedbacks and use these to evaluate our product and service level to our guests. All our rooms have individual temperature controls, which allow each guest to set the temperature that is desired. Our location is very ideal for business travelers due to our proximity to the Bishop Ranch... More 

Bengaluru (Bangalore), India
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable business hotel stay in San Ramon. The room is comfortable, very courteous staff and provided complimentary shuttle to office during my 1 week of stay. The staff works together as one team and aspire to take the hotel rating to 5 star. Ample parking option and well maintained property. The rooms on the front side is preferred as... More 

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for your review of our hotel! I will be sure to share you feedback with all our associates. At the Courtyard San Ramon we pride our self on delivering the very best of service to our guests. More 

Oakdale, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a one night stay and was pleasantly surprised. Remodeled hotel, great staff, starbucks coffee and nice rooms. Little noisy facing the hwy but would highly recommend this hotel to anyone staying in the san ramon area.

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

At the Courtyard San Ramon we take pride in delivering the very best of service to our guests. Thank you for recognizing our wonderful staff, I will share your comments with them. I would also like to mention that we also provide complimentary high speed internet access and parking. Our windows were upgraded in 2014 to eliminate the noise your... More 

Chico, California
Top Contributor
191 reviews 191 reviews
26 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here one night because it was close to our son and daughter laws. Nice place, ask for the senior discount. 62 years or older. The place actually had the a great breakfast and Starbucks coffee. We were shocked by the quality of the breakfast. Obviously we visit again that will be were we stay.

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We take pride in ensuring your stay is enjoyable and that we have met your expectations. As a company we are always seeking innovative ways to please and delight our guests. The addition of Starbucks Coffee and the Bistro in our hotel has delighted many of our other travelers also.... More 

Austin, TX
Top Contributor
203 reviews 203 reviews
41 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed November 17, 2014

Location is convenient, but it is right on the freeway and very noisy if you have a "courtyard" facing room. Even though the weather was delightful in the upper 70's, great for November, it was too loud outside of my courtyard facing room to "relax". That's even with a sound wall. I don't understand why Courtyard insists on charging for... More 

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jacqueline A, Front Office Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. The Courtyard brand has a Bistro which as you mentioned is open for breakfast and dinner. While we do not offer a complimentary breakfast, all our delicious menu items are prepared fresh as items are ordered... More 

Huntington Beach, California
Top Contributor
61 reviews 61 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel has a very convenient location right off the freeway. Make sure to ask for a room on the quiet side of the hotel. Everything about this hotel is standard fare for a Courtyard Marriott. However, I would say that the personnel that work there are a cut above the rest. Lisa helped to coordinate a few troubling reservations... More 

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Elizabeth, Colorado
Senior Contributor
26 reviews 26 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

Recently stayed for 2 nights and would definitely come back. The front desk staff is very friendly and helpful. My room was immaculate, and that includes the bathroom. I am a super clean freak and there was not a speck anywhere in that bathroom (wonderful!!) Very good shower pressure, too. The bed was so comfy. The hallway carpeting and the... More 

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Visalia, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 16, 2014

We checked in late in the evening and our desk help was courteous and helpful. We had a little trouble with the lock on our door and he came right down to help us. The next morning we missed the breakfast hour but the desk clerk suggested Katy's Corner and the food was fantastic! Everyone that worked there was pleasant... More 

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review the Courtyard San Ramon. We are delighted to hear that our Guest Services Representative was courteous and helpful. Our Bistro has a variety of delicious breakfast choices, and is also open for dinner nightly. I am pleased that our alternate breakfast recommendation was excellent. I will be sure to share your review... More 

Addison, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 10, 2014

The Starbucks bar probably was the best part of my stay. The room are par nothing to get excited about. No refrigerator or microwave in the rooms. Great view of the mountains in San Ramon and great access to major corporations. I'd definitely come back and visit.

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Additional Information about Courtyard by Marriott San Ramon

Address: 18090 San Ramon Valley Blvd, San Ramon, CA 94583
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Ramon 3*
Number of rooms: 136
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Also Known As:
Courtyard By Marriott San Ramon Hotel San Ramon
Courtyard San Ramon
San Ramon Courtyard
San Ramon Marriott

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