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All 8 San Ramon hotels

Courtyard by Marriott San Ramon

3.0 of 5 Hotel   |   18090 San Ramon Valley Blvd, San Ramon, CA 94583
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75%
Ranked #2 of 8 hotels in San Ramon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Happike Toronto
  • Overview
  • Reviews (104)
  • Photos (44)
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  • Room tips (25)
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104 people have reviewed this hotel

Traveler rating
    28
    48
    18
    5
    5
See reviews for
23
16
11
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Toronto
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Thank you Marriott Hotel Staff. Keep up the good work. We are leaving tomorrow morning to Grand Canyon from San Ramon. We really enjoyed our stay. The pool was great, the lemonade was welcoming, and the cleaning lady was amazing! I am sorry I didn't memorize her name, but she was so friendly and cute. Both the air conditioning and... More

Was this review helpful? Yes
Santa Barbara, California
Contributor
20 reviews 20 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 2, 2014

As I have noted in my previous reviews, I'm a stickler for cleanliness and am quite sensitive to smells. I had the occasion to stay at the Courtyard by Marriott this past weekend. Over the past years, I have stayed at the other Marriott in San Ramon many times, which I found to be so-so, clean but rather chilly and... More

Was this review helpful? Yes 3
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. We appreciate your kind words. I will be sure to share your comments with our entire team. Please come back and see us again soon, Linda Robles General Manager Courtyard by Marriott - San Ramon More

Charlotte, North Carolina
Top Contributor
89 reviews 89 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 26, 2014

We've stayed here twice now on business trips and I like it. PROs - The location is nice (very convenient) - The food is good at the cafe - The staff is very friendly. Almost too friendly!? - Decent fitness center CONs - My AC wasn't working, and it too me two days and two complaints to get them to... More

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I do apologize for your A/C issue. I am happy that our associates displayed the service skills you have come to expect from our Marriott hotels. I do appreciate your notes about our location as well. We are near to so many... More

AUSTIN
Top Contributor
51 reviews 51 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 17, 2014

Had business in San Ramon and most hotels were sold out but I was lucky to get a room at Courtyard by Marriott San Ramon. Hotel staff is very friendly and helpful. Rooms are clean, modern and comfortable. Little if any exterior noise could be heard. Restaurant on site with tasty food and great service. Of course I'd stay here... More

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you very much for taking time out to complete a review on the Courtyard by Marriott - San Ramon. We appreciate your comments. I will be sure to share them with our entire team. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon More

Santa Rosa, California
Top Contributor
78 reviews 78 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 14, 2014

Spent 2 nights and slept well in a very comfy bed, felt safe, nice view of trees from 4th floor, friendly professional staff. Only complaint is that there is no fridge or micro, or complimentary breakfast, but I didn't mind working around that. There's a Starbucks in the hotel and plenty of close food options. Best rate is thru the... More

Was this review helpful? Yes
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you for taking time out to review our hotel. We appreciate your taking the time to speak about the Courtyard by Marriott - San Ramon. I wanted to mention to you that we are submitting information to our owners currently regarding adding refrigerators and microwaves to all of our rooms. Currently our King Suite and Executive King rooms... More

Salem, Oregon
2 reviews
5 of 5 stars Reviewed March 26, 2014

Restaurant and bar staff (Deney, Simone, Ellen, and Tan) are awesome and provide excellent service. Highly recommened after a long day in the office. Hotel is otherwise a clean and comfortable as any Marriott.

Was this review helpful? Yes
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you for taking time out to write a review. I believe your comments may be referencing our Marriott on Bishop Drive, however. I will be sure to pass them along to the Marriott - San Ramon. We do appreciate any and all comments, because they truly do make a difference to us and allow us an opportunity to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2014

I was traveling for work and became very ill. I called the front desk to see if they could send a Sprite and maybe some soup to my room so I didn't have to come down. Lucy knocked on my door a few moments later with a soda, a plain bagel and some chicken noodle soup! I was so grateful... More

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for the wonderful commendations regarding our assoicate. I will be sure to pass on the review to her. I hope you are feeling better! We hope to see you in the future, and again, thank you for taking time out to share your comments. Sincerely, Linda Robles General Manager Courtyard by Marriott - San Ramon More

San Ramon, CA USA
Contributor
13 reviews 13 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 27, 2014

We stayed for one night over the weekend. The hotel has a nicely remodeled lobby that looks and feels inviting and comfy. We had a room w/two queen beds that were comfortable. The room size is average with a separate desk w/office chair and also an upholstered chair to get comfy in. The vanity area is separate from the shower/toilet... More

Was this review helpful? Yes 2
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for writing such a detailed review on the Courtyard by Marriott - San Ramon. I apologize for you having trouble with the A/C unit in the room. Every quarter, our Engineering Team is in every room to make adjustments, and I will be sure to make sure temperature control is on their list. I appreciate... More

Top Contributor
65 reviews 65 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 21, 2014

This is a standard issue courtyard. Clean rooms. Good lobby. Convenient location to the offices in the bishop ranch complex. The stand out here was the staff. Of particular note. Jonathan who went out of his way to welcome me, remember my name, and ensure I was having a pleasant stay. I would go back just for the service.

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I will be sure to share your comments regarding Jonathan with him. He has been an excellent addition to our team, and I am glad you thought so as well. We all appreciate your kind words. We hope to see you at... More

Mission Viejo, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2013

Would recommend this property to someone visiting San Franny, but doesn't want to stay so close to downtown. San Ramon is a nice safe suburb to stay in with good restaurants close by such as Chevy's Mexican restaurant in the same parking lot. Pool was closed when i was there, but ice good staff and breakfast. Rooms were clean and... More

Was this review helpful? Yes
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I am so sorry for the delayed response to your review. They truly are important to our team. Reviews help us to improve our services and understand our guests needs. We hope to see you back in the San Ramon area again... More

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Additional Information about Courtyard by Marriott San Ramon

Address: 18090 San Ramon Valley Blvd, San Ramon, CA 94583
Phone Number:
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Ramon 3*
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Also Known As:
Courtyard By Marriott San Ramon Hotel San Ramon
Courtyard San Ramon
San Ramon Courtyard
San Ramon Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
136

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