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Courtyard by Marriott San Ramon

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18090 San Ramon Valley Blvd, San Ramon, CA 94583
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140 Reviews from our TripAdvisor Community

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Oceanside, California, USA
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

My wife & I spent 2 nights there last week. Easy to find right off the freeway. Booked it on Expedia for a very competitive rate. Greeted promptly. Room 313 was clean & basic. King Bed was very comfortable. Had an issue with the guy above us. Could hear him walking the floor. Very annoying. Kept me up. But they... More 

Helpful?
Thank John W
jacqueline A, Front Office Manager at Courtyard by Marriott San Ramon, responded to this review

At the Courtyard by Marriott San Ramon we are committed to ensuring our guests receive the highest level of service and have an enjoyable stay. Our location is easy to find and conveniently located for both our leisure and business travelers. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 7, 2015

So it is an okay hotel if you need to stay very locally in the area. Super-penny pincher place, nickel/dime you for everything. Re:the Breakfast grill - they are premade microwaved breakfasts (horrible) No coffee in lounge because they have a Starbucks so you can pay for it.

Helpful?
Thank D G
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. he Courtyard brand has a Bistro that is open for breakfast and dinner. All of our delicious menu items are prepared fresh as items are ordered to ensure the quality and taste. The oven you may... More 

Lee's Summit
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 5, 2015

Associate that was travelling with me said that rooms that faced the highway were noisy and had to change rooms. Room was clean and spacious, you have to log into the WIFI each day but it is free. Liked the breakfast one advantage of travelling on expenses, probably would go for a free breakfast if I was paying.

Helpful?
Thank Michael H
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. We pride ourselves on delivering a memorable hotel experience during your travels. We are excited to hear you enjoyed your stay with us. We hope that we have the opportunity to have you stay with us... More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed September 25, 2015

This is your average Courtyard. There is some wear and tear on the carpet in my room there were several stained areas. The balcony was a nice added touch with the weather so mild it was a unexpected perk I enjoyed. The front desk staff is wonderful! Friendly and helpful at check in as well as with my dry cleaning.... More 

Helpful?
Thank Amie C
jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

The Courtyard San Ramon provides exemplary service to our guests. We are committed to providing an enjoyable and memorable stay. Our last renovation was in 2013 and we have maintained the hotel to keep it immaculate and clean. We do apologize for the condition of the carpet in your room, this is an isolated issue and we have reported this... More 

New York City, New York
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 19, 2015

We stayed at the Courtyard San Ramon recently and had a very nice stay. The room was clean and had nice decor. Our check-in was easy and the front desk attendant was very professional. We would recommend this hotel.

Helpful?
Thank Annah P
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. We are committed to providing our guest excellent customer service and a memorable stay. I am very glad to hear you had a great stay with us. We hope we have the opportunity to have you stay with us the next time your travels bring you to... More 

Austin, Texas
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 16, 2015

The Courtyard by Marriott is very nice and the staff is very friendly and helpful. Room is large and the bed is comfy. Location is near the 680 freeway, so ask for a room not facing the freeway. The area surrounding the smallish pool has nice seating in a lush landscape. I was disappointed that the hot tub was removed... More 

Helpful?
Thank Patrick B
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor and choosing to stay with us. We pride ourselves in great customer service and I am glad to hear that our staff was able to deliver that during your stay. We hope that we have the opportunity to have you stay with us the next time your travels... More 

Pasadena, California
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed August 20, 2015

This hotel is convenient to many locations including Danville. Clean and quiet with a nice small pool. There is free wifi but no free breakfast. I would recommend walking over to the New Orleans style restaurant maybe 100 feet from the hotel. They had an excellent breakfast. I gave an average on the this hotel due to no free breakfast... More 

Helpful?
Thank tmboc
jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Our hotel is close to many businesses and attractions in the area. Our Bistro is open for breakfast and dinner daily. The menu choices include a variety of healthy and delicious breakfast and dinner options. The Courtyard brand of Marriott hotels currently does not provide a complimentary breakfast. We have many repeat travelers, who ore either visiting relatives, attending a... More 

rhode island, USA
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 16, 2015 via mobile

This is a very clean, very friendly hotel. We went with family and used it as a base for visits to San Francisco, which is about 45 minutes away. That worked out fine for us as the price was a lot less than in San Francisco. We were too busy to use the pool and only had breakfast there once.... More 

Helpful?
Thank freeneasy
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to reveiw our hotel. We are glad you enjoyed your stay with us. We hope we have the opportunity to have you stay with us and enjoy the pool the next time your travel brings you to the San Ramon area. More 

1 review
5 of 5 stars Reviewed August 16, 2015 via mobile

Quiet room! The beds were super comfortable and so were the pillows. I had one of the best sleeps away from home. The room was clean. We asked for a high room and no feather pillows since my daughter is allergic and they met our needs. I will definitely be staying here again.

Helpful?
Thank Rosita R
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to rate our hotel on TripAdvisor as well as stay at our hotel. We are so glad to hear that you and your daughter enjoyed your stay. We hope the next time your travels brings you to the San Ramon area, we will be your hotel of choice. Regards, More 

Richmond, United States
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 30, 2015

We stayed at this hotel after flying into SFO at 1:00 AM. We did not want to spend a huge amount of money for very little time in a room. The hotel was about 45 minutes from SFO with 1:00 AM traffic. Here are my comments: 1. Check-in at 2:00 = fast 2. Bed comfort = great 3. Noise =... More 

Helpful?
Thank Kevin C
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. We pride ourselves on delivering a memorable hotel experience during your travels. I apologize that our HVAC unit was confusing to operate and it did not cool your room to the temperature of your liking. We... More 

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