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All 8 San Ramon hotels

Courtyard by Marriott San Ramon

3.0 of 5 Hotel   |   18090 San Ramon Valley Blvd, San Ramon, CA 94583
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Ranked #2 of 8 Hotels in San Ramon
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
cals503 Visalia, California
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109 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Visalia, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in late in the evening and our desk help was courteous and helpful. We had a little trouble with the lock on our door and he came right down to help us. The next morning we missed the breakfast hour but the desk clerk suggested Katy's Corner and the food was fantastic! Everyone that worked there was pleasant... More

Was this review helpful? Yes
jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review the Courtyard San Ramon. We are delighted to hear that our Guest Services Representative was courteous and helpful. Our Bistro has a variety of delicious breakfast choices, and is also open for dinner nightly. I am pleased that our alternate breakfast recommendation was excellent. I will be sure to share your review... More

Addison, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Starbucks bar probably was the best part of my stay. The room are par nothing to get excited about. No refrigerator or microwave in the rooms. Great view of the mountains in San Ramon and great access to major corporations. I'd definitely come back and visit.

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Lansing Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Service Good: At check-in the front desk staff was helpful. Not so good: The pool is not heated so most days you cannot use it. Don’t make the mistake of booking here because of the pool, I could not use it in the month of August. Poor: The lobby area is FREEZING cold. I noticed that most guests had a... More

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jacqueline A, Front Office Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review the San Ramon Courtyard. We take pride in providing the best of service to all our guests. We value your feedback and use this information as teaching tools and ways to improve our guest experiences. Our pool is heated and is maintained at a temperature of 80 to 83 degrees. I do... More

Sacramento, California
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stayed two days at the hotel. We wanted an affordable hotel near San Francisco and thought this would not be too far. The staff, especially the bell men were extremely helpful. My husband is on oxygen and we travel with large machines to refill tanks. The bell men were extremely helpful with the unloading and loading the machines with... More

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San Diego, California
Top Contributor
64 reviews 64 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 22, 2014

Looked for a place in Danville but an affordable and decent place didn't seem to exist and I'm glad this is the spot I picked. The bathroom sink is small, hard to put make up around & lighting is terrible, other than that, staff is very friendly and I liked that the rooms looked a bit updated and clean.

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Toronto
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

Thank you Marriott Hotel Staff. Keep up the good work. We are leaving tomorrow morning to Grand Canyon from San Ramon. We really enjoyed our stay. The pool was great, the lemonade was welcoming, and the cleaning lady was amazing! I am sorry I didn't memorize her name, but she was so friendly and cute. Both the air conditioning and... More

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to write a review on our hotel. We truly appreciate the kind comments. I will be sure to share your comments with our team. Please consider our hotel again if you are in this area. We would appreciate the opportunity to serve you again! Linda Robles General Manager Courtyard by Marriott... More

Santa Barbara, California
Contributor
20 reviews 20 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 2, 2014

As I have noted in my previous reviews, I'm a stickler for cleanliness and am quite sensitive to smells. I had the occasion to stay at the Courtyard by Marriott this past weekend. Over the past years, I have stayed at the other Marriott in San Ramon many times, which I found to be so-so, clean but rather chilly and... More

Was this review helpful? Yes 4
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. We appreciate your kind words. I will be sure to share your comments with our entire team. Please come back and see us again soon, Linda Robles General Manager Courtyard by Marriott - San Ramon More

Charlotte, North Carolina
Top Contributor
89 reviews 89 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 26, 2014

We've stayed here twice now on business trips and I like it. PROs - The location is nice (very convenient) - The food is good at the cafe - The staff is very friendly. Almost too friendly!? - Decent fitness center CONs - My AC wasn't working, and it too me two days and two complaints to get them to... More

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. I do apologize for your A/C issue. I am happy that our associates displayed the service skills you have come to expect from our Marriott hotels. I do appreciate your notes about our location as well. We are near to so many... More

AUSTIN
Top Contributor
62 reviews 62 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 17, 2014

Had business in San Ramon and most hotels were sold out but I was lucky to get a room at Courtyard by Marriott San Ramon. Hotel staff is very friendly and helpful. Rooms are clean, modern and comfortable. Little if any exterior noise could be heard. Restaurant on site with tasty food and great service. Of course I'd stay here... More

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you very much for taking time out to complete a review on the Courtyard by Marriott - San Ramon. We appreciate your comments. I will be sure to share them with our entire team. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon More

Santa Rosa, California
Top Contributor
83 reviews 83 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 14, 2014

Spent 2 nights and slept well in a very comfy bed, felt safe, nice view of trees from 4th floor, friendly professional staff. Only complaint is that there is no fridge or micro, or complimentary breakfast, but I didn't mind working around that. There's a Starbucks in the hotel and plenty of close food options. Best rate is thru the... More

Was this review helpful? Yes
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you for taking time out to review our hotel. We appreciate your taking the time to speak about the Courtyard by Marriott - San Ramon. I wanted to mention to you that we are submitting information to our owners currently regarding adding refrigerators and microwaves to all of our rooms. Currently our King Suite and Executive King rooms... More

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Additional Information about Courtyard by Marriott San Ramon

Address: 18090 San Ramon Valley Blvd, San Ramon, CA 94583
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Ramon 3*
Number of rooms: 136
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Also Known As:
Courtyard By Marriott San Ramon Hotel San Ramon
Courtyard San Ramon
San Ramon Courtyard
San Ramon Marriott

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