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Courtyard by Marriott San Ramon

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18090 San Ramon Valley Blvd, San Ramon, CA 94583
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Courtyard by Marriott San Ramon
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Courtyard by Marriott San Ramon
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • English first
  • Spanish first
  • Any
English first
  • All months
    (127)
  • Mar-May only
    (35)
  • Jun-Aug only
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    (16)
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woodland hills, ca
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable beds, nice large room, quiet. Nice furnishings with a place other than the bed to read the paper. Easy location near the highway. Good price. Easy, friendly check in and out. Hot shower. Paul Mitchell shampoo. Internet access. Free parking. Couldn't ask for more.

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to reveiw our hotel. We are happy to hear that you enjoyed staying with us as our guests are our first priority. We hope to have you stay with us the next time your travels brings you to the San Ramon area. More 

Magalia, California, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night at this hotel. The room was clean and the bed comfortable. There is a small coffee maker in the room. Makes one cup of coffee at a time. There is a Starbucks in the hotel which is nice. The is also a open type lounge that you can set and read the paper etc. while you drink... More 

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to provide feedback in regards to your recent stay with us. We love to hear when our guests have had a positive experience at our hotel. We hope that we have the opportunity to have you stay with us again the next time your travels calls for you to be in the San Ramon... More 

Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's a typical Courtyard. There is a nice place to run right outside the hotel and some tolerable restaurants within walking distance. The big issue is that the AC units in any room I've stayed at here don't know how to properly run. They all keep going even when it's lower than the posted temp on the thermostat and the... More 

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience here at the... More 

New York City, New York
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed at the Courtyard San Ramon for 2 nights on a business trip and was pleasantly surprised with how comfortable my stay was. The staff was incredibly helpful and the lobby bistro was quick and easy for breakfast in the morning.

Was this review helpful? Yes
Buenos Aires, Argentina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 5, 2015

Well, how do I start? I stayed here for 3 weeks and the only positive thing I can say was that the beds are great, really comfortable! Unfortunately, there were quite a few negatives: the rooms are really noisy, I could hear everything the neighbor was doing, one particular front desk clerk was really unpolite and rude when I asked... More 

Was this review helpful? Yes 1
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all of our guests feed back in our efforts to continually improve our guest satisfaction. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience... More 

Elk Grove, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 27, 2015

There were multiple errors when I checked in ... they told me it was a king room (it wasn't), the room wasn't ready, so when I went back to the front desk, they told me if I REALLY wanted a king sized bed that it would cost me extra, and then to compensate for all their errors placed me in... More 

Was this review helpful? Yes 1
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience here at the... More 

Lake Tahoe, California
Level Contributor
45 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed April 26, 2015

Our room was newly remodeled and the hotel fulfilled our pre-request for a quiet room on the non-freeway side of the hotel but what ruined everything was the long black strands of hair on the bathroom floor!??? (which were definitely NOT ours if you saw us) This put into question the cleanliness of the entire room. Arriving late and in... More 

Was this review helpful? Yes 1
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review the Courtyard by Marriott San Ramon. We do value your feedback and use your comments as teaching tools to improve our guest experience. I apologize that there was hair in the bathroom, as this is not up to our standards. We take pride in ensuring that your have a memorable experience with... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed April 2, 2015

We were in San Ramon for a dance event for my niece. A beautiful hotel with lots of amenities! Most important, we would like to give THANKS to the entire staff for going above & beyond for their professional & courteous service!!! Special thanks to the Asst. Manager Ross who was EXCEPTIONAL! He was very kind & we loved his... More 

Was this review helpful? Yes
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello, Thank you so much for taking time out to recognize our staff here at the Courtyard by Marriott - San Ramon. I will be sure to share your comments with our team, as they try very hard every day to make our guests experience a positive one. We hope to see you back here again soon! More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

The hotel is decent with nice, spacious rooms and courteous staff. Location is convenient, and they offer complimentary drop and pick up from nearby offices (5 miles). Restaurant needs improvement. They have a very limited menu so u end up wanting for variety. Nearby there are a couple of restaurants (american and mexican).

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello, Thank you so much for taking time out to recognize our staff here at the Courtyard by Marriott - San Ramon. I will be sure to share your comments with our team. Our Bistro does have a limited menu, however we do change our menu seasonally so we hope the next time you are in the San Ramon area... More 

Kfar Saba, Israel
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 5, 2015

The hotel is nice, located in convenient place close to the highway, my room was at the opposite site so I didn’t suffer the noise. Still I was disappointed. I would expect that for this price breakfast will be included, apparently it didn’t. The hotel doesn’t have a real restaurant, just kind of a bar that sell some food, (... More 

Was this review helpful? Yes 1
jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. The Courtyard San Ramon is designed to give our guests choices for either relaxing in our rooms, or enjoying our vibrant Bistro, Lobby and Home Theater/Library areas. Our Bistro provides a wide variety of freshly prepared delicious menu items for Breakfast and Dinner. Our Bistro also sells Starbucks coffee, which... More 

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