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Courtyard by Marriott San Ramon

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18090 San Ramon Valley Blvd, San Ramon, CA 94583
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Courtyard by Marriott San Ramon
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Courtyard by Marriott San Ramon
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120 reviews from our community

Traveler rating
    28
    57
    23
    7
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Top Contributor
107 reviews 107 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

An old Marriott in not so exciting San Ramon. But it’s California so let’s charge as if it’s special Marriott must have thought… And then the hotel charges for all sort of extras. Parking? 12 dollars as day. And that while just around the corner a Target hundreds of free empty parking spots. Internet? Charged… etc. The rooms are old,... More 

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Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is decent with nice, spacious rooms and courteous staff. Location is convenient, and they offer complimentary drop and pick up from nearby offices (5 miles). Restaurant needs improvement. They have a very limited menu so u end up wanting for variety. Nearby there are a couple of restaurants (american and mexican).

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Kfar Saba, Israel
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is nice, located in convenient place close to the highway, my room was at the opposite site so I didn’t suffer the noise. Still I was disappointed. I would expect that for this price breakfast will be included, apparently it didn’t. The hotel doesn’t have a real restaurant, just kind of a bar that sell some food, (... More 

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. The Courtyard San Ramon is designed to give our guests choices for either relaxing in our rooms, or enjoying our vibrant Bistro, Lobby and Home Theater/Library areas. Our Bistro provides a wide variety of freshly prepared delicious menu items for Breakfast and Dinner. Our Bistro also sells Starbucks coffee, which... More 

San Antonio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

This property is obviously for the business traveler. My husband and I stay there as it is very close to our son and family. This past Thanksgiving night we came to our room to find the climate positively glacial. The thermostat was set on air conditioning for 68 degrees. We rectified that and called for extra blankets, which were delivered... More 

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for your review of our hotel. We do value all feedbacks and use these to evaluate our product and service level to our guests. All our rooms have individual temperature controls, which allow each guest to set the temperature that is desired. Our location is very ideal for business travelers due to our proximity to the Bishop Ranch... More 

Bengaluru (Bangalore), India
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 17, 2015

Very comfortable business hotel stay in San Ramon. The room is comfortable, very courteous staff and provided complimentary shuttle to office during my 1 week of stay. The staff works together as one team and aspire to take the hotel rating to 5 star. Ample parking option and well maintained property. The rooms on the front side is preferred as... More 

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for your review of our hotel! I will be sure to share you feedback with all our associates. At the Courtyard San Ramon we pride our self on delivering the very best of service to our guests. More 

Oakdale, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 11, 2015

Had a one night stay and was pleasantly surprised. Remodeled hotel, great staff, starbucks coffee and nice rooms. Little noisy facing the hwy but would highly recommend this hotel to anyone staying in the san ramon area.

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

At the Courtyard San Ramon we take pride in delivering the very best of service to our guests. Thank you for recognizing our wonderful staff, I will share your comments with them. I would also like to mention that we also provide complimentary high speed internet access and parking. Our windows were upgraded in 2014 to eliminate the noise your... More 

Chico, California
Top Contributor
193 reviews 193 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 30, 2015 via mobile

Stayed here one night because it was close to our son and daughter laws. Nice place, ask for the senior discount. 62 years or older. The place actually had the a great breakfast and Starbucks coffee. We were shocked by the quality of the breakfast. Obviously we visit again that will be were we stay.

Was this review helpful? Yes 1
jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We take pride in ensuring your stay is enjoyable and that we have met your expectations. As a company we are always seeking innovative ways to please and delight our guests. The addition of Starbucks Coffee and the Bistro in our hotel has delighted many of our other travelers also.... More 

Austin, TX
Top Contributor
209 reviews 209 reviews
44 hotel reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed November 17, 2014

Location is convenient, but it is right on the freeway and very noisy if you have a "courtyard" facing room. Even though the weather was delightful in the upper 70's, great for November, it was too loud outside of my courtyard facing room to "relax". That's even with a sound wall. I don't understand why Courtyard insists on charging for... More 

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jacqueline A, Front Office Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. The Courtyard brand has a Bistro which as you mentioned is open for breakfast and dinner. While we do not offer a complimentary breakfast, all our delicious menu items are prepared fresh as items are ordered... More 

Huntington Beach, California
Top Contributor
61 reviews 61 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel has a very convenient location right off the freeway. Make sure to ask for a room on the quiet side of the hotel. Everything about this hotel is standard fare for a Courtyard Marriott. However, I would say that the personnel that work there are a cut above the rest. Lisa helped to coordinate a few troubling reservations... More 

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Elizabeth, Colorado
Senior Contributor
26 reviews 26 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

Recently stayed for 2 nights and would definitely come back. The front desk staff is very friendly and helpful. My room was immaculate, and that includes the bathroom. I am a super clean freak and there was not a speck anywhere in that bathroom (wonderful!!) Very good shower pressure, too. The bed was so comfy. The hallway carpeting and the... More 

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