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Courtyard by Marriott San Ramon

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18090 San Ramon Valley Blvd, San Ramon, CA 94583
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Courtyard by Marriott San Ramon
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Courtyard by Marriott San Ramon
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (131)
  • Mar-May only
    (35)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (16)
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Richmond, United States
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel after flying into SFO at 1:00 AM. We did not want to spend a huge amount of money for very little time in a room. The hotel was about 45 minutes from SFO with 1:00 AM traffic. Here are my comments: 1. Check-in at 2:00 = fast 2. Bed comfort = great 3. Noise =... More 

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. We pride ourselves on delivering a memorable hotel experience during your travels. I apologize that our HVAC unit was confusing to operate and it did not cool your room to the temperature of your liking. We... More 

Zurich, Switzerland
Level Contributor
125 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Old style Courtyard. All okay, all fine but boring and out of date. You have to pay for everything including parking. Although there a loads of free parking just two minutes walking. The garden is some what of a disappointment and closes early. Just one of those really old hotels, with a name thinking that it is. Lots of big... More 

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to provide feedback. I did want to confirm that the hotel you are referring to is actually my property - the San Ramon Courtyard by Marriott on San Ramon Valley Blvd. The reason I ask is that you mentioned the paid parking - which our parking is complimentary, as well as a lot of... More 

Markham, Canada
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Marriott chains. They offer a hotel for every taste and budget and they are all great value. Courtyard is an upper-mid-level hotel. this particular location does not look like a Courtyard building from outside but it is all Courtyard inside. I presume they bought an older hotel and renovated it. The inside was all new. Here are all... More 

Was this review helpful? Yes
jacqueline A, Front Office Manager at Courtyard by Marriott San Ramon, responded to this review

At the Courtyard by Marriott San Ramon we consider our hotel to be your home away from home. With updated decor, light settings for the time of day, music to suit all tastes and healthy Bistro offerings we have enhanced the stay of many of our guests. Our hotel is also environmentally conscious, and with our linen reuse program we... More 

Honolulu, Hawaii
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not a typical Courtyard, more like the new box style buildings, very little character. Easy access to the highway, and all east bay locations, very close to Danville. The lobby also doubles as coffee bar, which also serves sandwiches, beer, wine, snacks. Beds are comfortable, rooms are big. Overall, very convenient, service is actually very capable, which is not always... More 

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. We pride ourselves on delivering a memorable hotel experience during your travels. We are excited to hear you had a great experience during your stay with us. We hope that we have the opportunity to have... More 

woodland hills, ca
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 26, 2015

Comfortable beds, nice large room, quiet. Nice furnishings with a place other than the bed to read the paper. Easy location near the highway. Good price. Easy, friendly check in and out. Hot shower. Paul Mitchell shampoo. Internet access. Free parking. Couldn't ask for more.

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to reveiw our hotel. We are happy to hear that you enjoyed staying with us as our guests are our first priority. We hope to have you stay with us the next time your travels brings you to the San Ramon area. More 

Magalia, California, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2015

Stayed one night at this hotel. The room was clean and the bed comfortable. There is a small coffee maker in the room. Makes one cup of coffee at a time. There is a Starbucks in the hotel which is nice. The is also a open type lounge that you can set and read the paper etc. while you drink... More 

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to provide feedback in regards to your recent stay with us. We love to hear when our guests have had a positive experience at our hotel. We hope that we have the opportunity to have you stay with us again the next time your travels calls for you to be in the San Ramon... More 

Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 4, 2015

It's a typical Courtyard. There is a nice place to run right outside the hotel and some tolerable restaurants within walking distance. The big issue is that the AC units in any room I've stayed at here don't know how to properly run. They all keep going even when it's lower than the posted temp on the thermostat and the... More 

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience here at the... More 

New York City, New York
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed at the Courtyard San Ramon for 2 nights on a business trip and was pleasantly surprised with how comfortable my stay was. The staff was incredibly helpful and the lobby bistro was quick and easy for breakfast in the morning.

Was this review helpful? Yes
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. We pride ourselves on delivering a memorable hotel experience during your travels. We are excited to hear you had a great experience during your stay with us. We hope that we have the opportunity to have... More 

Buenos Aires, Argentina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 5, 2015

Well, how do I start? I stayed here for 3 weeks and the only positive thing I can say was that the beds are great, really comfortable! Unfortunately, there were quite a few negatives: the rooms are really noisy, I could hear everything the neighbor was doing, one particular front desk clerk was really unpolite and rude when I asked... More 

Was this review helpful? Yes 1
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all of our guests feed back in our efforts to continually improve our guest satisfaction. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience... More 

Elk Grove, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 27, 2015

There were multiple errors when I checked in ... they told me it was a king room (it wasn't), the room wasn't ready, so when I went back to the front desk, they told me if I REALLY wanted a king sized bed that it would cost me extra, and then to compensate for all their errors placed me in... More 

Was this review helpful? Yes 1
Lisa D, General Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience here at the... More 

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