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Courtyard by Marriott San Ramon

3.0 of 5 18090 San Ramon Valley Blvd, San Ramon, CA 94583
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Certificate of Excellence 2014
Courtyard by Marriott San Ramon
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Courtyard by Marriott San Ramon
Courtyard by Marriott San Ramon
Courtyard by Marriott San Ramon
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113 reviews from our community

Traveler rating
    28
    53
    21
    6
    5
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25
18
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35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, TX
Top Contributor
184 reviews 184 reviews
40 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location is convenient, but it is right on the freeway and very noisy if you have a "courtyard" facing room. Even though the weather was delightful in the upper 70's, great for November, it was too loud outside of my courtyard facing room to "relax". That's even with a sound wall. I don't understand why Courtyard insists on charging for... More 

Was this review helpful? Yes
jacqueline A, Front Office Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review our hotel. We value all guest feedbacks in our efforts to continually improve our guest satisfaction. The Courtyard brand has a Bistro which as you mentioned is open for breakfast and dinner. While we do not offer a complimentary breakfast, all our delicious menu items are prepared fresh as items are ordered... More 

Huntington Beach, California
Top Contributor
56 reviews 56 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel has a very convenient location right off the freeway. Make sure to ask for a room on the quiet side of the hotel. Everything about this hotel is standard fare for a Courtyard Marriott. However, I would say that the personnel that work there are a cut above the rest. Lisa helped to coordinate a few troubling reservations... More 

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Elizabeth, Colorado
Senior Contributor
26 reviews 26 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

Recently stayed for 2 nights and would definitely come back. The front desk staff is very friendly and helpful. My room was immaculate, and that includes the bathroom. I am a super clean freak and there was not a speck anywhere in that bathroom (wonderful!!) Very good shower pressure, too. The bed was so comfy. The hallway carpeting and the... More 

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Visalia, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 16, 2014

We checked in late in the evening and our desk help was courteous and helpful. We had a little trouble with the lock on our door and he came right down to help us. The next morning we missed the breakfast hour but the desk clerk suggested Katy's Corner and the food was fantastic! Everyone that worked there was pleasant... More 

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jacqueline A, Guest Relations Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review the Courtyard San Ramon. We are delighted to hear that our Guest Services Representative was courteous and helpful. Our Bistro has a variety of delicious breakfast choices, and is also open for dinner nightly. I am pleased that our alternate breakfast recommendation was excellent. I will be sure to share your review... More 

Addison, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2014

The Starbucks bar probably was the best part of my stay. The room are par nothing to get excited about. No refrigerator or microwave in the rooms. Great view of the mountains in San Ramon and great access to major corporations. I'd definitely come back and visit.

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Lansing Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2014

Service Good: At check-in the front desk staff was helpful. Not so good: The pool is not heated so most days you cannot use it. Don’t make the mistake of booking here because of the pool, I could not use it in the month of August. Poor: The lobby area is FREEZING cold. I noticed that most guests had a... More 

Was this review helpful? Yes
jacqueline A, Front Office Manager at Courtyard by Marriott San Ramon, responded to this review

Thank you for taking the time to review the San Ramon Courtyard. We take pride in providing the best of service to all our guests. We value your feedback and use this information as teaching tools and ways to improve our guest experiences. Our pool is heated and is maintained at a temperature of 80 to 83 degrees. I do... More 

Sacramento, California
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stayed two days at the hotel. We wanted an affordable hotel near San Francisco and thought this would not be too far. The staff, especially the bell men were extremely helpful. My husband is on oxygen and we travel with large machines to refill tanks. The bell men were extremely helpful with the unloading and loading the machines with... More 

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San Diego, California
Top Contributor
91 reviews 91 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 22, 2014

Looked for a place in Danville but an affordable and decent place didn't seem to exist and I'm glad this is the spot I picked. The bathroom sink is small, hard to put make up around & lighting is terrible, other than that, staff is very friendly and I liked that the rooms looked a bit updated and clean.

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Toronto
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

Thank you Marriott Hotel Staff. Keep up the good work. We are leaving tomorrow morning to Grand Canyon from San Ramon. We really enjoyed our stay. The pool was great, the lemonade was welcoming, and the cleaning lady was amazing! I am sorry I didn't memorize her name, but she was so friendly and cute. Both the air conditioning and... More 

Was this review helpful? Yes 1
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to write a review on our hotel. We truly appreciate the kind comments. I will be sure to share your comments with our team. Please consider our hotel again if you are in this area. We would appreciate the opportunity to serve you again! Linda Robles General Manager Courtyard by Marriott... More 

Santa Barbara, California
Contributor
20 reviews 20 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 2, 2014

As I have noted in my previous reviews, I'm a stickler for cleanliness and am quite sensitive to smells. I had the occasion to stay at the Courtyard by Marriott this past weekend. Over the past years, I have stayed at the other Marriott in San Ramon many times, which I found to be so-so, clean but rather chilly and... More 

Was this review helpful? Yes 4
Linda R, General Manager at Courtyard by Marriott San Ramon, responded to this review

Hello: Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. We appreciate your kind words. I will be sure to share your comments with our entire team. Please come back and see us again soon, Linda Robles General Manager Courtyard by Marriott - San Ramon More 

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Additional Information about Courtyard by Marriott San Ramon

Address: 18090 San Ramon Valley Blvd, San Ramon, CA 94583
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Ramon 3*
Number of rooms: 136
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Also Known As:
Courtyard By Marriott San Ramon Hotel San Ramon
Courtyard San Ramon
San Ramon Courtyard
San Ramon Marriott

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