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All 8 San Ramon hotels

Residence Inn San Ramon

3.0 of 5 Hotel   |   1071 Market Place, San Ramon, CA 94583
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Residence Inn San Ramon
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Ranked #3 of 8 Hotels in San Ramon
A recent review
4 of 5 stars reviewed 3 weeks ago
ndc121 Tulare, California
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49 reviews from our community

Traveler rating
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Tulare, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm a big fan of the residence inns. The hotel staff were very friendly and the rates are reasonable. The furniture in the rooms was very warn and the beds were uncomfortable compared to other hotels I've stayed at in this category. I would probably prefer to stay in the Hyatt House in San Ramon unless the rate here was... More

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Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you for taking the time to review your recent stay in our hotel. I'm pleased that you found the staff friendly and the rates reasonable, but disappointed to hear that the bed was not comfortable for you. I hope that you will give us another try in the future when in the area. More

Peacehaven, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2014

I spent nearly two months in the hotel and found it to be a good home base. The room was large with a king size bed, a sofa, a kitchen area, bathroom and dressing area. The decor in 312 was getting a little tired, however I know the hotel is doing a programme of refurbishments. The bed I found to... More

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Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Simon, Thanks so much for taking the time to review our hotel. I'm glad that the Residence Inn provided you with a good home base while in the area for the past two months. I hope that your experience was of a great "home away from home" and we look forward to serving you again whenever in the San Ramon... More

London, United Kingdom
Top Contributor
128 reviews 128 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 18, 2014

This Residence Inn is set up as a number of small apartment buildings which is rather pleasant and gives a quiet ambiance to the place. It is located within walking distance of shops and several restaurants which is perfect. Due to a water leak I experienced rooms the the ground floor and on the second floor. Both rooms was clean... More

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Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for taking the time to share your recent experience at our hotel. It is so great that we are able to get honest feedback from our guests on their stays with us and we appreciate it. Being able to share this with our staff gives us a chance to find ways to improve our amenities, service... More

Michigan
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 5, 2014

I will give it a 3.5 stars if I can but it's not a 4 star for us. We had the 1 king with sofabed. The good: 1. The room is spacious and looks like the room part is newly renovated. 2. The location is pretty good, close to restaurants (Buffalo Wild Wings, Asian, Japanese, Thai, Indian, etc.). 3. Workers... More

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Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you for taking the time to share your experience with the Residence Inn San Ramon. We appreciate both the positive and constructive feedback on your stay. We take great pride in ensuring our guests' satisfaction. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. I will share... More

Marysville, California
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2014

I had a reservation, got into town late, but check in was a breeze! Very pleasant employees. My room was easy to get to and when I walked in....WOW! It was like a small apartment! Kitchen, living room, spacious sleeping area and large bathroom. Lots of space. I only stayed one night. This place would be great for extended stays,... More

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Jeff S, General Manager at Residence Inn San Ramon, responded to this review

When our hotel turns out to be a "Pleasant Surprise" for our guests, it really makes our day!! So glad to hear that you enjoyed your stay with us and we look forward to serving you again in the future! Thank you for taking the time to share your experience. More

Oregon City, Oregon
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2013

When I traveled for work, I used to stay at extended stay properties like this one when I my stays were 4 days in length or more. Most extended stay properties, ( from my experiences ), are pretty quiet and feel a bit 'sterile'. This property was clean and well managed and though we were only here for two nights,... More

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Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thanks so much for taking the time to share your positive experience at the San Ramon Residence Inn by Marriott!! We look forward to serving you again in the future when you next visit San Ramon. More

Portland, Oregon
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 6, 2013

We stayed at the San Ramon Residence Inn for two nights as we attended a family wedding. We booked a sudio which was quite large and completely updated. The layout of the room was great! The bed was very comfortable. We typically stay in more upscale hotels but would stay here again without hesitation. Close to everything. I did not... More

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Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thanks so much for taking the time to share your positive experience at our hotel during your family wedding visit!! I'm so pleased that you enjoyed a wonderful stay and I hope that the wedding was a wonderful time spent with family and friends, old and new!!! More

Herndon, Virginia
Top Contributor
81 reviews 81 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 30, 2013

I stayed in this hotel during a visit to our San Ramon office. It is in a good location with many shops/restaurants nearby. The walking trail is a bonus. The breakfast is OK. The rooms are your usual residence inn rooms but these were even darker than your usual hotel room. There were 3 different lights in the kitchen and... More

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Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thanks so much for taking the time to share your thoughts of our hotel on your stay with us. I apologize for the frustrating experience you encountered with your room keys. We recently changed over to a new key card system earlier this year with better technology, but it sounds as though challenges still existed on your visit. Thanks for... More

Los Angeles
Contributor
15 reviews 15 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 5, 2013 via mobile

Compared to other Residence Inns I have stayed in this one needs a face lift. You know what to expect from a Residence Inn but the San Ramon location falls short. Yes the rooms are spacious and clean, the complimentary breakfast is fine, but the mattress in my room was way too soft. Television offers fewer channels, there was no... More

Was this review helpful? Yes
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for taking the time to share your feedback on your September stay with us. I appreciate being able to share this with my staff so that we can look for ways to improve upon our property and make it even better in the future...like the brand new exercise equipment that has been put into our fitness... More

Houston, Texas
Top Contributor
54 reviews 54 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 31, 2013

My last time in this part of California, I stayed at the Residence Inn, Pleasant Hill, CA. At that Residence I was put in a room directly off of the highway and it was a somewhat unpleasant experience. I had not stayed at the San Ramon Residence for quiet some time, but this time it was a very pleasant and... More

Was this review helpful? Yes
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thanks so much for taking the time to share your recent experience here at the Residence Inn! I'm so glad that you enjoyed your experience with us. You mentioned our internet service. We did recently upgrade our internet service to be much faster and easier to use and by your response, it looks like it is working just great. I'm... More

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Additional Information about Residence Inn San Ramon

Address: 1071 Market Place, San Ramon, CA 94583
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Ramon 3*
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Also Known As:
San Ramon Residence Inn

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