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All 8 San Ramon hotels

Extended Stay America - San Ramon - Bishop Ranch - East

2.5 of 5 Hotel   |   2100 Camino Ramon, San Ramon, CA 94583
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Extended Stay America - San Ramon - Bishop Ranch - East
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Ranked #5 of 8 Hotels in San Ramon
A recent review
3 of 5 stars Reviewed September 13, 2014
WyoFanCody Cody, Wyoming
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45 reviews from our community

Traveler rating
    15
    11
    4
    3
    12
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11
3
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Ramon, California
1 review
1 of 5 stars Reviewed 1 week ago

I had stayed at this facility about two years ago for business. It was dark and gloomy but it had some amenities and the price was right. This visit has been just terrible. You now have to ASK for everything - including a hair dryer. I called and asked for a hair dryer. Ten minutes later I finally gave up... More

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San Jose, California
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 5 weeks ago

We found rooms dirty and check in staff un helpful. We have posted in another review. There are much better values out there where hotel treat you friendly as a paying guest. The breakfast is not healthy and Whole Food or Safeway is not too far away. I assume this hotel caters to longer staying guest but I personally would... More

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Cody, Wyoming
Contributor
20 reviews 20 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 13, 2014

Another guest and I arrived at the same time, around midnight, to check in. We both had made reservations in advance, and we had paper copies of our reservations with confirmation numbers. But the clerk on duty seemed completely flummoxed by this and we had to endure much grumbling. It took half an hour before I ever saw my room,... More

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Antioch, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

How can the east extended be so opposite from the west location? It was as if we were motel 6 in a ghetto. We just left the Rennisance sports club for 139.00 with amentities, and for 20.00 extra we had all you can eat morning hot buffet or made to go breakfast. Not muffins and fruit. Disappointing! The police were... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

Andrea - Thank you for taking the time to tell us about your experience. The level of service and condition of your room that you described are unacceptable. Please accept our apologies. We will retrain our staff to make sure we are always providing our guests with quality service. We will also begin inspecting all areas of our hotel to... More

Pasadena, California
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 11, 2014

I booked a room online for my teenage son and I, specifically reserving a room with a queen bed and a pull out couch. When we arrived, we were given a room with a queen bed at best, no pull out couch. When I complained to the front desk and explained that this was unacceptable, I was told that there... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

Mary - The feedback provided in your review is much appreciated. We strive to provide our guests with all the comforts of home, so we are disappointed to hear that we were not able to accommodate your request. In response to your feedback, we will be reviewing our reservation procedures to ensure your experience is not repeated. We continually work... More

sausalito, ca
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 26, 2014

I rented 3 rooms for 2 nights for my crew. No one was happy. As acruz said: no amenities, not even a hair dryer. No basket in coffee pot to be able to brew provided bag of coffee. No extra blankets, not warned that towels are not offered daily unless an 8 day stay, not warned housekeeping not a daily... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

We read your comments about your stay with us and would like to take a moment to personally respond. The experience you described is truly regrettable. We have spoken to our front desk staff to ensure that they are communicating our policies during check-in. Kitchenware, hair dryers, and toiletries are stored in a clean, sterile environment at our front desk... More

Top Contributor
68 reviews 68 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 14, 2014

We came to this area for my nephew's graduation. The location was great and the price was affordable. The room was clean and comfortable for the price. We would stay here again. The beds are fairly comfortable too.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

We want to thank you for taking the time to post a review of your stay. We truly appreciate your comments regarding the cleanliness of our hotel and are glad that you enjoyed your stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to... More

Ontario, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 17, 2014

Checked in 5/14/14 and stayed in room # 105. As I walked in hotel I smelled a strong detergent order. Front desk person friendly, however asked for wake up call and hotel doesn't provide. I was told to use my cell phone. Walked in room and noticed no shampoo or face cream, not provided by hotel. Need to use bar... More

Was this review helpful? Yes 2
Dublin, California
1 review
5 of 5 stars Reviewed May 16, 2014

We had a problem trying to get a reservation through the internet so had went straight to the hotel. They unfortunately only had smoking rooms left. Jonella and Isabella spent a lot of their time helping us find another hotel in the area. They found us one at a great price just down the road. It was another Exteded Stay... More

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Fresno, California
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 13, 2014

this place is a little bit difficult to find as it is hidden behind many mature trees. Office Depot is in same parking lot with Costco and Burger King across street-- easy walk. Check-in was super easy, I used an online service and the price was exactly as promised. quiet night, very comfortable bed. Enjoyed "grab and go" breakfast of... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - San Ramon - Bishop Ranch - East

Address: 2100 Camino Ramon, San Ramon, CA 94583
Phone Number:
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - San Ramon - Bishop Ranch - East 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Extended Stayamerica San Ramon
San Ramon Extended Stay
Extended Stay San Ramon

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