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All 8 San Ramon hotels

Extended Stay America - San Ramon - Bishop Ranch - East

2.5 of 5 Hotel   |   2100 Camino Ramon, San Ramon, CA 94583
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Ranked #5 of 8 Hotels in San Ramon
A recent review
5 of 5 stars reviewed 1 week ago
HeatherMichele925 San Ramon, California
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51 reviews from our community

Traveler rating
    16
    11
    6
    4
    14
See reviews for
13
4
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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San Ramon, California
1 review
5 of 5 stars Reviewed 1 week ago

After dealing with previous locations drugs, thugs, prostitution and break ins we had to move. We checked into this location a little over 2 months ago and have had an incredible experience with everything from guest service to maintenance. The staff always smiling even if they are called in at 6 am on a day off. Housekeeping is amazing and... More 

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Salt Lake City, Utah
1 review
1 of 5 stars Reviewed 4 weeks ago

Very dissatisfied with the level of everything. Party till 3 am next door and walls so thin we could hear everything. Pot smoking in the hotel. Heater didn't work. Cheap un-matching blankets on the beds. Front office help talked like a thug and complained about job to us at check-in. We were told what was to be provided for breakfast... More 

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1 review
1 of 5 stars Reviewed December 6, 2014 via mobile

Very very dissatisfied in our stay. First time we have stayed here, never will again. To begin with, I called the hotel in the late evening to let them know we would be checking in late as we were traveling many hours and I did this as a courtesy to the front desk staff. The man I spoke with was... More 

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connecticut
Contributor
16 reviews 16 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 3, 2014 via mobile

booked here by accident but stating three nights. Room clean and fair size with stove, refrig etc. all full size. Bed queen is fine and slept well. The funniest thing is what they call breakfast. They open a cabinet in the lobby, set up a few coffee pots, on shelves below are a few pieces of fruit and some packaged... More 

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Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the cleanliness and the convenience of the amenities in the room. I would like to apologize for our grab and go breakfast options and set up, I am sorry these did not meet your expectations. Our breakfast is designed for our... More 

Shelton, Connecticut
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2014

I am very unhappy with your Hotel. I am Disgusted with the level of service that was NOT provided. - I had to take out my own trash - I had to clean my own room - I had to WALK DOWN and was HANDED a Bin of kitchen supplies after I was told someone would bring them to me... More 

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Tracy, CA
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 30, 2014

Check in was perfect, the young lady at the front desk was very pleasant and even let us check in 30 min early. Room was nice and clean, expect the bed spread was wrinkled like someone had been sitting there. The little kitchen was nice to have. But they need a coffee maker and some cups. There was only 1... More 

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Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the front desk attendant being pleasant and making you feel welcome. In regards to the coffee maker and mugs, you can now customize your kitchen by requesting those items with the front desk. I will work with my... More 

San Ramon, California
1 review
1 of 5 stars Reviewed October 12, 2014

I had stayed at this facility about two years ago for business. It was dark and gloomy but it had some amenities and the price was right. This visit has been just terrible. You now have to ASK for everything - including a hair dryer. I called and asked for a hair dryer. Ten minutes later I finally gave up... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to read that our request process was an inconvenience for you, and that you received such poor service from our staff. To uphold our company's high standards, I will be... More 

San Jose, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 18, 2014

We found rooms dirty and check in staff un helpful. We have posted in another review. There are much better values out there where hotel treat you friendly as a paying guest. The breakfast is not healthy and Whole Food or Safeway is not too far away. I assume this hotel caters to longer staying guest but I personally would... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

The feedback provided in your review is much appreciated. It upsets me to hear that our staff was not welcoming and that your room had cleanliness issues. I am sorry for your experience. I discussed your comments with the team, and we are re-training our housekeeping staff to make sure our rooms our cleaned per company standards. As well, I... More 

Cody, Wyoming
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 13, 2014

Another guest and I arrived at the same time, around midnight, to check in. We both had made reservations in advance, and we had paper copies of our reservations with confirmation numbers. But the clerk on duty seemed completely flummoxed by this and we had to endure much grumbling. It took half an hour before I ever saw my room,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that our staff member on duty was not very helpful in accommodating you during your check-in process. To ensure that a situation like yours doesn't happen again, we are continuously training our staff to be more efficient and accommodating. I apologize that our furniture was not up to... More 

Antioch, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

How can the east extended be so opposite from the west location? It was as if we were motel 6 in a ghetto. We just left the Rennisance sports club for 139.00 with amentities, and for 20.00 extra we had all you can eat morning hot buffet or made to go breakfast. Not muffins and fruit. Disappointing! The police were... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

Andrea - Thank you for taking the time to tell us about your experience. The level of service and condition of your room that you described are unacceptable. Please accept our apologies. We will retrain our staff to make sure we are always providing our guests with quality service. We will also begin inspecting all areas of our hotel to... More 

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Additional Information about Extended Stay America - San Ramon - Bishop Ranch - East

Address: 2100 Camino Ramon, San Ramon, CA 94583
Phone Number:
Location: United States > California > San Ramon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - San Ramon - Bishop Ranch - East 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Extended Stayamerica San Ramon
San Ramon Extended Stay
Extended Stay San Ramon

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