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Extended Stay America - San Ramon - Bishop Ranch - West

2.5 of 5
18000 San Ramon Valley Blvd, San Ramon, CA 94583 (Formerly Homestead Studio Suites)
Hotel amenities
Extended Stay America - San Ramon - Bishop Ranch - West
Ranked #6 of 8 hotels in San Ramon
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21 reviews from our community

    Trip type
Traveler rating
    10
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Date Rating
1 review
3 of 5 stars Reviewed April 25, 2013 via mobile

I've been here for nearly 4 months on business and the room, property, staff, and location are great. If there is a problem with anything they are super quick to fix it. My problem is that I travel for business often and I, like most companies, require Internet access to get my work done via browsing, email, downloads, etc. and... More

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1 review
1 of 5 stars Reviewed April 16, 2013 via mobile

The seting was cute .. looked like a studio apartment. thst part i liked but it smelled bad and had bugs... Did not like their coffee and breakfast was no good not a real breakfast !!!! Not worth the money you pay !!! Find some where else to go !!! I wish they would give me my money back!!! What... More

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1 review
4 of 5 stars Reviewed April 9, 2013 via mobile

I stayed for eight weeks at my company's expense last Oct. 31st through Dec. 26th. I got to know the place and staff well. The people, service, rooms and their condition are all exactly what you expect. You get a small furnished studio apt., housekeeping, and a friendly, helpful, desk crew. Find a discrepancy, they correct it promptly. Have a... More

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Property M, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review
April 11, 2013

Santa Mike, We thank you for reviewing our hotel Extended Stay America San Ramon. It’s not every day that a hotel gets a great endorsement from the jolly man himself. I am so happy to hear that we were able to make you feel at home during your stay with us and that we will be your home away from... More

Santa Rosa, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed April 8, 2013

We stayed at this motel the night of April 4th, and found the room very noisy. It wasn't the freeway noise so much. It was more the noise generated by other guests conducting routine activities. The noise associated with these activities, unfortunately, were magnified by noisy water pipes. For example, in the very early morning a guest above us took... More

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Property M, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review
April 11, 2013

Thank you for taking a moment to review our hotel Extended Stay America San Ramon. We are so sorry to hear that you had quite a noisy stay with us. Our hotels are fully insulated to help alleviate the many noises that can surround a hotel inside and out, but it seems that your stay was a bit noisier than... More

alabama
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 20, 2013

We stayed in this property because it was on my husband's company's recommended list. The staff was nice and very accomodating. The room was very basic , even though it had been "renovated" stain was left on the tub & walls.But the most displeasing feature was the bed. It was very hard and very noisy,it queaked everytime you moved.We had... More

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Brandy S, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review
March 21, 2013

Thank you for taking the time to make us aware of your experience at Extended Stay America San Ramon - Bishop Ranch. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest... More

Kentfield, California
1 review
1 of 5 stars Reviewed March 18, 2013

I will never trust tripadvisor again! my family of 4 stayed here over the weekend for a swim meet. the rooms were smelly, dark, dirty, and the freeway noise horrible (from all directions). I can't believe this place was renovated, as carpet and blankets were stained, everything was dingy, the bathtub rusty, 2 lightbulbs didn't work. I had to clean... More

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Brandy S, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review
March 21, 2013

I recently received a copy of your review of the Extended Stay America San Ramon - Bishop Ranch. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is... More

Walnut Creek, California
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed March 14, 2013

Everything about this hotel has been an incredible experience. I am really thankful for the opportunity to express my views on here. Everyone here is really nice and especially the really nice people at the front desk. This is a great place to stay. Thank you.

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Brandy S, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review
March 21, 2013

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America San Ramon - Bishop Ranch. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of... More

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed March 4, 2013

Great place to stay. Fridge, microwave, stove, sink, dishes and silverware, you don't have to go out to eat. Comfortable, quiet rooms. Friendly service. I am in San Ramon, CA once a year and always stay here.

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Brandy S, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review
March 5, 2013

Thank you so much for your review of Extended Stay America San Ramon Bishop Ranch West. I am glad to hear that you found our accommodations comfortable and inviting and our staff helpful during your stay with us. We do our best to provide clean, comfortable accommodations for our guests enjoyment stay after stay. Our reward is when guests like... More

North Highlands, California, United States
1 review
5 of 5 stars Reviewed March 3, 2013

This would be my first time I stayed at a hotel by myself. I was nervous, but anxious to see the process through. My first introduction to this hotel was actually from the convention website that I was signing up for. I have heard of this one, as there is one here in Sacramento, but never stayed there. At first... More

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Brandy S, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review
March 5, 2013

We would like to thank you for your great review of Extended Stay America San Ramon Bishop Ranch West. I am so happy to hear that you gave us a try and that we were able to exceed your expectations. We pride ourselves on providing clean, comfortable rooms, coupled with excellent service all for a value that can’t be beat.... More

1 review
5 of 5 stars Reviewed February 15, 2013 via mobile

I have stayed here off and on for almost a year now as my work brings me to the area often. The staff and the hotel are a total package. The manger Shirley is an absolute doll. The two ladies that work the morning shifts r delightful as well as the lady who works evenings sometimes. I've never seen such... More

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review
February 17, 2013

Thank you for your glowing review of Extended Stay America San Ramon Bishop Ranch West. It is so nice to hear such great things posted about our hotel and staff. We continually strive to provide excellent customer service coupled with clean, fresh rooms to all our guests each and every stay. It is our pleasure to have you stay with... More

 
 
 
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Additional Information about Extended Stay America - San Ramon - Bishop Ranch - West

Also Known As:
Homestead Studio Hotel
Homestead Studio Hotel San Ramon
Homestead Suites San Ramon
Homestead San Ramon
Homestead Studio Suites San Ramon
San Ramon Homestead Suites
San Ramon Homestead
Address: 18000 San Ramon Valley Blvd, San Ramon, CA 94583 (Formerly Homestead Studio Suites)
Region: United States > California > San Ramon
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in San Ramon
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - San Ramon - Bishop Ranch - West
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