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Extended Stay America - San Ramon - Bishop Ranch - West

2.5 of 5
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18000 San Ramon Valley Blvd, San Ramon, CA 94583 (Formerly Homestead Studio Suites)
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Extended Stay America - San Ramon - Bishop Ranch - West
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Ranked #6 of 8 Hotels in San Ramon
A recent review
3 of 5 stars reviewed 1 week ago
Romierome831
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64 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kaysville, Utah
Level Contributor
10 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

I stayed here traveling for business. The place is a bit rundown, which is still acceptable with me if the rooms are clean. In this case it was not. Upon walking in the room there was a 'scent' with an attempted masking with a tree air freshener that was shoved into the air conditioning unit. The kitchen counter ending had... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Its seemed clean but a little ruined down. TV didn't get very many channels and the channels it did get weren't clear. The bed made a lot of noise and was very uncomfortable. Restaurant was within walking distant which was nice when it was time for happy hour.

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San Ramon, California
1 review
1 of 5 stars Reviewed 2 weeks ago

I've stayed at Extended Stay hotels for years now for work as I'm a traveling consultant. This has to be one of the worst I've ever seen. Extended Stay claims to be your home away from home, but the reality is it's the low cost provider. I usually stay for several months at a time and they are mostly decent... More 

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Travelers are raving about these San Ramon hotels

Houston, Texas
Level Contributor
185 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed May 26, 2015

I stayed here recently because it's a preferred location for my company. I found the room a bit dated with holes worn in the countertops, cheap towels and tv channels with poor signal. I am not a fan of feather pillows because I wake up with stuffy sinuses. Muffins are not really what I consider a continental breakfast. The room... More 

Was this review helpful? Yes
Fort Wayne, Indiana, United States
Level Contributor
170 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed May 11, 2015

This metro area is extremely busy and we needed a hotel for a one-nights stay only to get off the road and get back on in the morning. I was afraid since there was only one room left and it was a smoking room 3rd floor. Well, we went ahead and purchased the room on Hotels.com and got a decent... More 

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San Ramon, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 26, 2015

Good value for longer stay. Has a kitchen, medium size fridge, all utensils. A few restaurants in walking distance. The center of the city, park, trails, several ethnic restaurants (Indian, Thi, Vietnamese etc) in 5 minutes drive. Safe area, convenient, close to freeway but relatively quiet because of double pained windows. Free wifi and for additional pay get faster speed.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review

Hi Val, Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed our hotel amenities and were able to take advantage of our great location! We can't wait to welcome you back soon! Thanks again for choosing Extended Stay America! More 

Overland Park, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

I picked this hotel because I in town for business for 1 day and most of the other hotels were sold out. It was convenient, no frills and a good price. The front desk clerk was nice. The room was clean. The "continental" breakfast could be improved. i went to check-out the next morning and no one was available but... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review

Hi Tiffany, Thank you so much for sharing your experience with us. I'm glad that you enjoyed our room and hospitality. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 14, 2015

Had a nice stay staff were friendly and the place was quite I sleep very well to be so close to the freeway apple bees is across the parking lot which made it even better would come here with children and family to save a little money.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you were happy with our team, room and location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

1 review
1 of 5 stars Reviewed January 14, 2015

Horrible front desk attendant. Poor cleaning .overall poor experience . And I usually like staying with extended stay .but not this sadly company spends a lot of money with extended stay and we will not be staying at this site again .

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Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that you had issues with our staff and the cleanliness of your room. In response to your feedback, I will keep working with my front desk and housekeeping staffs to ensure better customer service and better cleaning procedures. Your feedback is very important to us, so thank you... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 13, 2014

Some observations from my first and only night: Broken toilet Mold (actual mold) at the bottom of the shower curtain Stains on the countertops Malfunctioning air-conditioner Dirty refrigerator Greasy cups in the dish/cutlery bin Price per night? $140 ...which is very difficult to reconcile when you consider that the hotel is an unabridged disaster. Never again and those who are... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Ramon - Bishop Ranch - West, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that there were several maintenance and cleanliness issues. In response to your feedback, I am working diligently with my maintenance staff to get all issues resolved to ensure your experience is not repeated. I really appreciate you bringing this to our attention. We would love to have another... More 

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