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All 9 San Rafael hotels

Four Points by Sheraton San Rafael

3.5 of 5 Hotel   |   1010 Northgate Drive, San Rafael, CA 94903
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61%
Ranked #6 of 9 hotels in San Rafael
A recent review
5 of 5 stars reviewed yesterday
Earl B Pilot Hill, Usa
  • Reviews (342)
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342 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Pilot Hill, Usa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Me and my two daughters recently spent a few days in San Francisco and Six Flags Vallejo and stayed at the Sheraton San Rafael. I expected A nice Place because it was a Sheraton Hotel and that's Exactley what we got and more. The rooms were very nice with a fridge , microwave and ours also had a patio to... More

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Minden, Nevada
Top Contributor
109 reviews 109 reviews
45 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here one night on a business trip. We have mixed feelings on this property. I'm sure that I expected more because of the name. They were very nice at the front desk upon arrival and let us check in early. We appreciated that as we had a 12 hour workday ahead of us. The room was clean and... More

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for about ten days. Trip kept getting extended beyond my original four days. Front desk staff very friendly and very helpful. They had to move my room as I had to extend the stay and did their best to accommodate. Had constant room service and food was good. One thing though tip is automatically added to bill which is... More

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San Clemente, California
Top Contributor
102 reviews 102 reviews
9 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for four nights while attending a conference. Right on the 101 freeway and comfortable enough. Room was clean and looked to be in good shape. Did find that one of the dresser drawers wouldn't stay closed. Not sure if it was because the floor was sloping slightly or what, reaching to call that a complaint though. Had a... More

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Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for taking the time to describe your recent stay. We always enjoy having conference attendees stay with us on business or pleasure. We do have a GREEN program available if the guest chooses points over housekeeping refresh. We are all doing our best to conserve resources. We hope to see you again in the future. More

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Ronesh Sharma at checkin made us feel special from the moment we walked in the door. Everybody was very friendly & accommodating. Nice, clean, larger than usual room. Refrigerator was not working when we walked in but was fixed within 10 min after reporting it. Very comfortable & attractive pool area. We'll be back.

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Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you very much for the complimentary review. Your feedback will be shared with all of our front desk team and Ronesh will be recognized for a job well done. It will be our pleasure to serve you anytime in the future. More

Orlando, Florida, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wound up staying here for two nights unexpectedly, and it was just what we were looking for. The hotel was quiet and clean, the beds were comfortable, and the food was decent. We didn't make use of the pool, unfortunately.

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Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for joining us even though your visit was quick. We hope that your memories were pleasant and you will remember to come see us again if you visit the Marin area again. Hopefully next time you will have time to enjoy the pool and our comfy new furniture. More

Republic, Missouri
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Helpful staff. Clean room. Comfy beds. No microwave? No refrigerator? Breakfast was good, but overpriced. Afraid to check dinner prices. Convenient to Muir Woods, wine country, ferry to San Francisco.

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Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for taking the time to provide valuable feedback to our team. We are proud to say that we have begun our renovation. Part of the plans is to purchase a refrigerator and microwave for each room. We have added over 100 this past year. When visiting us please feel free to request a refrigerator and/or a microwave on... More

Sausalito/Hawaii
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

lovely room. Killer pool lounge area. Nice firepit. Manager was terrific. They made me feel like a very valued guest. I would definitely stay here again. Good location across the street from the mall, easy highway access. Nice restaurant in house as well.

Was this review helpful? Yes 1
Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for taking the time to provide comments regarding our hotel. We look forward to seeing you again and you enjoying our all new pool furnishings. Remember the welcome reception on Friday evenings. More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

Booked multiple rooms with this hotel which would have been a logistical nightmare. But the hotel staff was very helpful and patient in helping us sort through all the details and making sure that everyone was accommodated. Thank you! Nice pool, decent rooms, relatively convenient location right next to the freeway and a mall. Provided a hassle-free and pleasant hotel... More

Was this review helpful? Yes 1
Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for your feedback and compliments. We hope that you will return and enjoy our all new pool furniture and outdoor dining area. More

Mahone Bay, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 21, 2014

We booked this hotel instead of staying downtown San Franciso as parking is expensive in San Francisco and we were very happy with our choice. The hotel is beautiful with a lovely pool and outdoor area. We had a room by the pool with an outdoor patio. The room was exceptional with a small fridge as well. The bed was... More

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Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for such wonderful comments. We really enjoy hearing our guests share their experiences about our hotel and it's perfect location. We certainly hope you will come se us again soon! More

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Additional Information about Four Points by Sheraton San Rafael

Address: 1010 Northgate Drive, San Rafael, CA 94903
Phone Number:
Location: United States > California > Marin County > San Rafael
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton San Rafael 3.5*
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Also Known As:
Four Points By Sheraton San Rafael Hotel San Rafael
4 Points By Sheraton San Rafael
Sheraton San Rafael
Four Points San Rafael
San Rafael Sheraton
San Rafael Four Points

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton San Rafael is just north of the Golden Gate Bridge and centrally located in the scenic north coast and renowned hills of Marin County. Close to Sonoma, and Napa wine country. ... more   less 
Number of rooms
234

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