We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton San Rafael

Hotel website
Hotel deals
1010 Northgate Drive, San Rafael, CA 94903
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Four Points by Sheraton San Rafael
View Map
Add Photo Write a Review

428 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    96
    149
    95
    55
    33
See reviews for
118
105
38
99
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (428)
  • Mar-May only
    (99)
  • Jun-Aug only
    (162)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (51)
All months
Silver Spring, Maryland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed there for almost a week with hrs kids. Staff is very helpful and good with kids. They have free outdoor family friendly movies by the pool with free popcorn. Pool is nice and you can walk across a large road to major mall with many family restaurants, Starbucks and Macys. Rooms are large and some open to terraces. But... More 

Was this review helpful? Yes
Orange, California
Level Contributor
138 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here to attend a wedding in Sonoma and got a special price that was half of what other wedding guests were paying in other hotels and about the same distance to the venue. Be aware, traffic to the wineries can be very bad with the 101 becoming one lane. Room was comfortable with more amenities than I expected:... More 

Was this review helpful? Yes
Los Angeles, California
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

For the area, this was reasonably priced. It was quiet, despite being busy. Every one was very friendly - I heart Jose ;-) The towels were not that soft, but everything was clean. Plenty of free parking. Great information about the area from the people who work there. Pool. Jacuzzi. Breakfast buffet. Restaurant. Bar. Computers in the lobby.

Was this review helpful? Yes 1
Seattle, WA
Level Contributor
170 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to shopping and restaurants and easy to get back on the highway (101). The lobby was nice and there was a generous center courtyard with pool and seating area. There is a nice fitness center but somewhat hard to find. Buffet breakfast had good selection of hot and cold offering basic selections as well as a menu. The rooms... More 

Was this review helpful? Yes
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Expensive and not corresponding to the required quality. Unpleasant people at the front desk. We have booked a double bed room and not a king bed with a camp bed on request ... Very disapointed french tourists !!! Very long service when asking for moving Our pieces of luggage for the 2nd night

Was this review helpful? Yes

Travelers are raving about these San Rafael hotels

Denver, Colorado
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in very good shape and the pool area is superb. Our kid got a kick out of the ping pong table and the pool side movie with free refreshments on Saturday night. The fitness room has new equipment. The front desk was fully staffed as was security, the restaurant, and facilities. Chatted with the facilities manager twice... More 

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I selected this hotel due to the proximity to friends & my preference for Starwood properties. I had medium expectations - and I was pleasantly surprised! The first thing I noticed was the inviting and comfortable lobby area - with seating, pillows and a workspace area. The front desk staff were always pleasant and helpful. The restaurant is off the... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 5 weeks ago

The hotel itself is decent although over priced as anything in the area but I still expected at least to be comfortable for the price we paid. I will give the maintenance staff credit for trying to correct our problem however even they admit that the hotel has a long history of problems with inadequate air conditioning. Our room would... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
226 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Arguably, I didn't expect much from a Four Points hotel (or in San Rafael, actually), but this turned out to be a pleasant surprise. The hotel is set off on a small hill, away from the main town in a private little enclave that provides a lot of privacy. It has a nice view of the rolling hills nearby. A... More 

Was this review helpful? Yes
Ferndale, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2015

DIRTY!!! Broken ac, stained sheets, flickering lights. This is a dumpy motel disguised as Four Points. "Manager" claimed he would take care of everything but we returned later in the day to more stained sheets, dirty molding dishes outside our door a wide open window with no scree and the ac was still broken. Do not be fooled that this... More 

Was this review helpful? Yes 1
Rob P, General Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for taking the time to share your experiences with us. I truly believe there are two sides to this story. We certainly attempted to please you during your stay with us. Unfortunately our efforts were unsuccessful. As our General Manager promised your stay was 100% complimentary for the inconvenience that you experienced. We are sorry that your visit... More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Room/suite (2)
Viewed
Bathroom (4)
Viewed
Dining (2)
Viewed
View from room (4)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (4)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near San Rafael
0.7 mi away
Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center
5.1 mi away
Extended Stay America - San Rafael - Francisco Blvd East
5.6 mi away
BEST WESTERN Corte Madera Inn
BEST WESTERN Corte Madera Inn
#1 of 3 in Corte Madera
4.0 of 5 stars 547 reviews
Show Prices
Show Prices
Show Prices
2.9 mi away
BEST WESTERN PLUS Novato Oaks Inn
5.4 mi away
Marin Suites Hotel
Marin Suites Hotel
#2 of 3 in Corte Madera
3.5 of 5 stars 449 reviews
4.6 mi away
Courtyard by Marriott Larkspur Landing San Francisco Bay Area
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay