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All 9 San Rafael hotels

Four Points by Sheraton San Rafael

3.5 of 5 Hotel   |   1010 Northgate Drive, San Rafael, CA 94903
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322 people have reviewed this hotel

Traveler rating
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    113
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago NEW

I recently stayed here for a few days for a business event, and found the hotel to be staffed with friendly, knowledgeable and customer focused staff;the front desk agents superb professional demeanor made a very impressive impact. The rooms were comfortable and clean; and the hotel are surrounded by nearby restaurants . If my travels ever bring me back to... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Rafael, responded to this review

Thank you for the kind review. We're pleased to hear that our associates and hotel met your expectations. We look forward to welcoming you back if your travels do indeed bring you back to San Rafael! More

Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to stay here rather than in San Francisco itself ! What a good move. Less than 20 minutes from the Golden Gate Bridge set in stunning surroundings was this lovely hotel. The staff, rooms, pool, breakfast were all brilliant and to top it all Macys is just over the road? Perfect!

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Rafael, responded to this review

Thank you for sharing your comments! We're glad you enjoyed your stay and our amenities. We will be renovating later this year and hope you will come back to see our new look! Cheers! More

Carmel, California
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second closest higher end hotel to the Infineon Raceway. The closest was booked, so we ended up here. I like this chain anyway, so we didn't mind. This hotel needs a face lift here and there, but all together is a nice one. Room was a normal sized one, with a smaller than normal bathroom. For some... More

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Lansing, Michigan
Top Contributor
50 reviews 50 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 17, 2014 via mobile

We used this property as base for commuting into San Francisco for a week while visiting our daughter. It is a nice 35 minute drive (outside of rush hours) to the central City. Public areas and rooms are nice but HVAC system could use some upgrading. Platinum members get free breakfast and sometimes free bottled water in the room daily.... More

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Nikki_Por, Starwood Hotels at Four Points by Sheraton San Rafael, responded to this review

Thank you for sharing your comments about your recent stay with us. We are happy to hear our hotel met your expectations and that our location was convenient for you to visit your daughter. At Four Points, all guests receive free bottled water in their room. We apologize if your water bottles were not replenished daily. We will be sharing... More

Barrie, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2014

We stayed here because we are SPG members and were looking for a "homebase" to tour wine country. Though I would've preferred to stay right in Napa, unfortunately, due to availability we had to look out side of the Napa area. This hotel ended up being the perfect location! From this hotel we were able to drive and tour all... More

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Seguin, Texas
2 reviews
4 of 5 stars Reviewed March 13, 2014

Rooms are comfortable and generously sized. Staff are helpful and polite. There are many restaurants in nearby San Rafael, and the hotel is easily reached from the freeway. The breakfast buffet is not fancy but has sufficient variety. Would stay again.

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Golden Beach, FL
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed here because it was close to friends, and in many ways the hotel was a typical Four Points, but two aspects deserve mention--one positive and one negative. On the downside, the hotel has a poor excuse for a fitness center: a room barely big enough to house a recumbant cycle, a treadmill, and a yoga mat. On the... More

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Nikki_Por, Guest Relations Manager at Four Points by Sheraton San Rafael, responded to this review

Thank your your recent review. We are pleased to hear that you enjoyed your stay with us, and that you were able to join our team for a Best Brews™ evening reception, featuring craft beers and appetizers. We love getting to connect with our guests during their stay, and look forward to connecting again on a future trip! More

Senior Contributor
43 reviews 43 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 19, 2014

Excellent service, and very accommodating staff. When checking in you get to spin a wheel for potential extra Starwood Points, nice touch. Dinner at the bar was very reasonable with a very nice wine list selection.

Was this review helpful? Yes 1
Nikki_Por, Guest Relations Manager at Four Points by Sheraton San Rafael, responded to this review

We appreciate your time in leaving us a review. We are pleased to hear that you enjoyed your stay, and our staff was able to make you feel at home. We look forward to welcoming you back on your next trip to San Rafael. More

Denver, Colorado
2 reviews
2 of 5 stars Reviewed February 4, 2014

Redeemed a free night from AMEX SPG, and greeted fine at the front desk. However when we arrived at the room, the TV is still on, the bed is not made up, and there is a hair dryer still in the bathroom. Turn out they gave us a room that still occupied! This is the first time we are given... More

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Nikki_Por, Guest Relations Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for leaving us a review about your stay. We are sorry to hear about your check-in experience and that you were not satisfied with your stay. We will be reaching out directly this week. You may also contact me anytime: Paula pcarrasquillo@fourpointssanrafael.com More

San Jose, California
Contributor
16 reviews 16 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 26, 2014

My boyfriend and I stayed at the Four Points San Rafael for one night. We picked the hotel since we were headed to Point Reyes the next day and this was the closest Starwood property to that area. We arrived in the late evening so the check-in process was really fast. At the front desk, there was a spin wheel... More

Was this review helpful? Yes
Nikki_Por, Guest Relations Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you for leaving a review about your recent stay. We are happy to hear that you enjoyed your time with us and took advantage of our many free amenities. We hope you enjoyed your trip to Point Reyes and we look forward to welcoming you back on your next visit to San Rafael. More

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Additional Information about Four Points by Sheraton San Rafael

Also Known As:
Four Points By Sheraton San Rafael Hotel
4 Points By Sheraton San Rafael
Four Points By Sheraton San Rafael Hotel San Rafael
Sheraton San Rafael
Four Points San Rafael
San Rafael Four Points
San Rafael Sheraton
Address: 1010 Northgate Drive, San Rafael, CA 94903
Phone Number:
Location: United States > California > Marin County > San Rafael
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in San Rafael
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton San Rafael 3.5*
Official Description (provided by the hotel):
Four Points by Sheraton San Rafael is just north of the Golden Gate Bridge and centrally located in the scenic north coast and renowned hills of Marin County. Close to Sonoma, and Napa wine country. ... more   less 
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