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All 9 San Rafael hotels

Embassy Suites Hotel San Rafael - Marin County / Conference Center

3.5 of 5 Hotel   |   101 McInnis Parkway, San Rafael, CA 94903
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67%
Ranked #3 of 9 hotels in San Rafael
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed September 14, 2011
cydona46 marin, ca
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462 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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There are newer reviews for Embassy Suites Hotel San Rafael - Marin County / Conference Center
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marin, ca
Contributor
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 14, 2011

I took my sister here after not seeing her for a long time. I'm a huge fan of Embassy Suites so I expected nothing less than perfection. But my sister thought it was a palace! She was in awe of the decor, the water falls, the koi pond etc that most of us are so familiar with. The gentleman at... More

Was this review helpful? Yes 2
Norway
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 4, 2011

Our family booked several suites at Embassy Suites. Was a good choice for families with children since there was a large bedroom and large living room, giving the kids plenty of space to play. Was not necessary for a couple since we did not need all that space. We were seldom in our room and just a bedroom and bathroom... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
77 reviews 77 reviews
77 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed August 31, 2011

Stayed there 10 nights for business visit to our HQ. Having stayed at Embassy Suites several times before, this one was another fine place - warm, accomodative but had a feel of being very ordinary. You'll get the median run of hotel service and not a lot else. Good for business, but not if you want a relaxed getaway...

Was this review helpful? Yes 1
Paradise, CA
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed August 26, 2011

Although we have stayed here a number of times and had positive experiences, this time we found the front desk manger to be lacking in good Hilton/ES service. Late evening check in, he couldn't be bothered to print out the rate for the reservation or give us our internet access code which we paid for in the room rate. We... More

Was this review helpful? Yes 1
Marshall, TX
Top Contributor
105 reviews 105 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 25, 2011

Despite past reviews, we chose this property, trusting in Hilton standards to suffice. I regret to say that the property is indeed dated and tired. Hallway carpets are filthy and stained. Our first room had a stale pet or tobacco-like smell. We requested another room right away and the front desk clerk very nicely put us in another room. The... More

Was this review helpful? Yes 1
Top Contributor
77 reviews 77 reviews
53 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 21, 2011 via mobile

Stayed one nightbwhile in town. It's a typical Embassy Suites layout for both rooms and facility. Free breakfast was good but as usual, very crowded. Service was slow to clean tables so had to wait a few minutes. The free cocktail hour the night before was mixed. Good selection of beer on tap (a few very good microbrews with your... More

Was this review helpful? Yes 1
London
Top Contributor
51 reviews 51 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 14, 2011

The staff at the hotel were all friendly and hard working. However, they had work cut out, as it was clear that to save money the staff was cut to the bone. Breakfast: They make a big deal of the "cooked-to-order" breakfast, which tasted fine. However, there was a long wait for it in the morning as there were not... More

Was this review helpful? Yes 1
Memphis
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 6, 2011

I stayed at this property one night of a vacation in July 2011 during a transition from wine country (Napa and Sonoma) down into the San Francisco metro area. This is a smaller (5 story) and older Embassy Suites hotel tucked away just off US101 on the outskirts of San Raphael, California. There is really not much surrounding this hotel... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 28, 2011 via mobile

Hotel has a wonderful complimentary breakfast. The rooms were clean and staff very helpful. Complimentary drinks and snacks every night. Parking was free and mall is within close proximity.

Was this review helpful? Yes 1
Boston
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2011

This hotel is a bit worn down, but the fish pond in the lobby was a big hit with the kids. They have fish food at the front desk if you ask for it. Breakfast is a full meal with pancakes/eggs to order as well as cereal, fruit, etc. The staff were nice, except for the night manager who told... More

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ESSanRafael, Front Office Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Dear Guest, Thank you for your response, I am glad to hear that you enjoyed some of what the hotel has to offer such as the Complimentary Cook to Order breakfast and the koi pond. We are constantly striving to better the look and feel of our hotel as well as the customer service performance of our staff as these... More

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Additional Information about Embassy Suites Hotel San Rafael - Marin County / Conference Center

Address: 101 McInnis Parkway, San Rafael, CA 94903
Phone Number:
Location: United States > California > Marin County > San Rafael
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel San Rafael - Marin County / Conference Center 3.5*
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Also Known As:
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
235

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