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Embassy Suites Hotel San Rafael - Marin County / Conference Center

3.5 of 5 101 McInnis Parkway, San Rafael, CA 94903
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Embassy Suites Hotel San Rafael - Marin County / Conference Center
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Embassy Suites Hotel San Rafael - Marin County / Conference Center
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587 reviews from our community

Traveler rating
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    125
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites Hotel San Rafael - Marin County / Conference Center
See the most recent reviews
Contributor
14 reviews 14 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We ve traveled to SF but hotels are super expensive so we decided to stay at the Embassy Suite in San Rafael. Very good location with a free parking, nice breakfast every morning and even a place to have dinner at night, even if pricy. Don't really count on the pool, when we were there you couldn't see through it... More 

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated our hospitality. We look forward in being of service during your next stay. More 

Castro Valley, California
Top Contributor
242 reviews 242 reviews
81 hotel reviews
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my first time at this hotel. I was surprised at the reasonable rate that I got. But as I approached the front door, I realized why. This hotel is in need of a renovation. Check in was fine but I was never recognized as a Diamond member and as I was handed my keys, there was no further... More 

Was this review helpful? Yes 1
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to note your recent hotel experience. We sincerely apologize for the hotel condition issues you experienced during your visit. Your comments are greatly appreciated in our ongoing attempt to improve the service we provide our guest. More 

New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and easy to get to from the freeway. Kids enjoyed playing in the pool and snacks at the reception. Concierge helped us order a pizza to be delivered right to our room. Vending machines were available for miscellaneous items. Bed was comfortable and room had everything we needed. Breakfast was plentiful. I would stay again if... More 

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

We are pleased to hear that you had an enjoyable visit and look forward in being of service in the future. More 

San Rafael, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here before to surprise my then 10 year old. This time she turned 15 and we had a great time throwing a murder mystery party. The kids had a great time. Nice to have a 2 bedrm space for sleepovers too! Feeding teenagers can be a challenge but having a free breakfast included is wonderful. Room could of been... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. We look forward in being of service during your next stay. More 

Bastrop, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel now multiple times on business. If you have status (I am a Diamond) don't expect it to mean anything here. They don't even acknowledge it. The room is clean and spacious and the evening reception is nice. The staff is the biggest issue. You will find a few very friendly and helpful, but many... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jouy le Moutier, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A nice hotel for getting away from the crowds in the SF area, particularly if you have business in Oakland, up the coast or towards Napa. Typical Embassy Suites, complete with Manager's reception, breakfast and large rooms, the only negative is Embassy Suites stubborn refusal to provide free WiFi, which is an outrageous exploitation of loyal customers. They charge because... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. We look forward in being of service during your next stay. More 

Los Angeles, California
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Many family members and I have stayed here repeatedly and always enjoyed our visits. The suites are vey nice and very well equipped with 2 rooms, 2 flat screen TVs, fridge, coffee maker, etc. There is a much nicer free breakfast than most places give, and a decent restaurant with room service, as well as a pool, jacuzzi, and adequate... More 

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

We are pleased to hear that you had an enjoyable visit and look forward in being of service in the future. More 

Sunnyvale, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

So the building is slightly older, probably like early 90s or so. I'm sure it was quite a hit back then, but other than that it's still quite lovely with beautiful open air interior and some big koi ponds! The complimentary breakfast, in particular, was fantastic, with a very kind lady showing us the food options as we came in... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for your positive comments as we greatly appreciate your patronage. More 

SLC, Utah, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I have been coming to the Embassy Suites in Marin California for over 20 years to participate in a twice-yearly Texas Guitar Show held in the Civic Center next door. I enjoy the hotel's layout, great service, nice rooms, great staff...some of whom, like Krista, the door-keeper and greeter at breakfast, have been there for years and never fail to... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. We look forward in being of service during your next stay. More 

Fresno, United States
1 review
4 of 5 stars Reviewed January 22, 2015

ADA accessibility is really good. They could use a couple more van accessible spaces but overall really good. The buffet part of the breakfast was cold and the milk did not taste really fresh. Bed was fairly comfortable but even with the spare blanket, we got chilly.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We sincerely apologize for the breakfast temp issues you experienced during your visit. We look forward in being of service during your next stay. More 

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Additional Information about Embassy Suites Hotel San Rafael - Marin County / Conference Center

Address: 101 McInnis Parkway, San Rafael, CA 94903
Phone Number:
Location: United States > California > Marin County > San Rafael
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel San Rafael - Marin County / Conference Center 3.5*
Number of rooms: 235
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Also Known As:
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites

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