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Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center

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101 McInnis Parkway, San Rafael, CA 94903
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Embassy Suites by Hilton Hotel San Rafael - Marin County \/ Conference Center
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776 Reviews from our TripAdvisor Community

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Healdsburg, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

The service was really bad but the room was nice but not the cleanest. Room service took hours to come, one day they didn't even come and I was pretty upset about that. Although the room was spacious and nice the service was not all great.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Silvia A
San Francisco, California
1 review
1 of 5 stars Reviewed 6 days ago NEW

Spent about half hr on the phone with their reservation department for our group of 3 rooms. The lady said we are all set, but I never received any confirmation email, so I called again after waited for 3 days to double check why I never received email confirmation for my phone reservation, and I was told there is no... More 

Helpful?
Thank Sara Z
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I enjoyed every moment of my stay. Beautiful hotel - comfy bed - quiet room and wonderful food. The service is 5 star and I would definitely stay here again. Become a Hilton Honors member and its even better. THANK YOU!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank traceyl660
Anaheim Hills, United States
1 review
3 of 5 stars Reviewed 1 week ago

The Embassy Suites in San Rafael, California is getting old, need some repairs. Some examples: very little water coming from the shower head, the cabinet to hang clothes could not closed.However service was good. I know this specific Embassy Suites in San Rafael for over 20 years. I use to leave in Marin.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Parris R
Dayton, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was an ideal stay. Amazing breakfast, clean rooms, helpful staff, pool with clean bathroom and towels, etc. Everything was very well maintained and everyone was very helpful. I hadn't stayed in a hotel this well run in years.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Diane L
So Cal
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay here at the Embassy Suites San Rafael. This is the first time I had stayed at an Embassy Suites in many years and was impressed with the amenities. Free breakfast, that's really high end including an omelet bar and cook to order. Free cocktail happy hour and appetizers...can't beat that. The room was quiet and... More 

Helpful?
Thank cool6t5
Nashville, Tennessee
Level Contributor
100 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything went well from check in to check out. The staff was super-friendly and I experienced no problems. However, the furnishings and room could use a bit of an update. Another positive is the location. There is a great park right behind the hotel, as well as several things to do within walking distances. For the adventurous, there are awesome... More 

Helpful?
Thank TDbusiness
Chambersburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I wanted to go to San Francisco to celebrate our 35th Anniversary. The location of this hotel was convenient to all the sights in Oakland, Berkeley, San Francisco etc. The rooms were clean and wells stocked, the staff efficient and polite and the morning full service breakfast was outstanding! We will definitely stay here again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Donald J
Norfolk, Nebraska
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arranged a group of rooms for a planning meeting for a non-profit I help direct. Could not have asked for better service from Lori Levy who went out of her way to accommodate us. The property is more geared toward businesses and meetings since it is next to the Marin County Civic Center I am a Hilton Diamond level... More 

Helpful?
Thank Palooka
Atlanta, Georgia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is great for business or family travel. The rooms have plenty of space with a wet bar and small refrigerator. The manager's reception is a nice unwind after a long workday. I love the popcorn! There is a shopping mall and several great restaurants within a 5 minute drive. The view of the mountains enhance the morning walk... More 

Helpful?
Thank Charles T
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