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Embassy Suites Hotel San Rafael - Marin County / Conference Center

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101 McInnis Parkway, San Rafael, CA 94903
Best prices for: 1 room 1 guest
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Embassy Suites Hotel San Rafael - Marin County / Conference Center
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Embassy Suites Hotel San Rafael - Marin County / Conference Center
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616 reviews from our community

Traveler rating
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    136
    60
    24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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palm coast, FL
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We have been staying here on and off for years but it's time for a furnishing update. Rooms dark and varnish is peeling off wood trip in the bath. Just feeling old. Despite that the staff is still very friendly and helpful and it's nice to see management walking around. At a room rate with tax of $200/night charging $9... More 

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. However, please accept my sincerely apologies for Wi-Fi issue you noted. We look forward in being of service during your next stay. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have come here a few times to just getaway , a "staycation".Service is always excellent. the rooms are large and comfortable and it is an overall great value with the evening reception and breakfast.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and look forward in being of service during your next stay. More 

1 review
5 of 5 stars Reviewed 1 week ago

great staff, food and rooms. the pool was great for the kids and the complimentary breakfast is always appreciated. the breakfast variety is perfect. the location is so convenient, close to many California gems. clean rooms and lobby and bathrooms. wish I could have stayed longer.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. We look forward in being of service during your next stay. More 

Denver, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is dated and getting to your room took a while with only 2 elevators. Good enough for 2 nights with the family. Staff was nice. Was woken up by neighbor at 2am with TV blaring. Pool is small and great for kiddos.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites San Rafael. We are delighted to hear that your stay was positive, appreciated all our amenities and the kids enjoyed our indoor pool! We look forward to welcoming you back to our hotel in the near future. More 

roseville, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Rooms are fairly comfortable but fixtures and furnishing are very dated. Rooms are also very quiet, you don't hear the noise from the atrium at all. Disappointed to pay for wifi. Ate dinner in the restaurant and the staff was very nice and efficient, food was good.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. However, please accept our apologies for the condition and atrium noise issues you noted. We look forward in being of service during... More 

Minneapolis, MN, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Although the lobby and reception areas, as well as the room were clean and comfortable, the hallways were not. For several days there were room service trays and dishes with half eaten food left outside rooms.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive however, please accept my sincere apologies for the issues you experienced during your stay. We do our best to make sure all of our guests have a rewarding stay and we will... More 

Nevada
Top Contributor
60 reviews 60 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Property. Our room was excellent, actually two rooms with a connected bath. Two TV's, couch, chair, table, fridge. The bedroom was away from the main floor so it was very quiet. Very beautiful bed with a down comforter and wonderful pillows. Sure, there are plenty of children staying here, but they were usually in the pool area. Very clean... More 

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

We’re happy to hear that you had a satisfying stay at our hotel. It’s great to hear that our accommodations met your expectations. Thank you for sharing your experience with us & it would be a pleasure to have you back again. More 

Top Contributor
87 reviews 87 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with my fiancé on the evening prior to running the Marin County Half Marathon. The room was modern, spacious and clean. The hotel staff were courteous and professional. Our room was huge; we could have brought our children and it would have worked well. The hotel has a multitude of amenities to include a swimming... More 

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. We look forward in being of service during your next stay. More 

Denver, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This is a nice hotel but travelers should be aware that it is very popular with families and there are children everywhere, all of the time. Good to know because the pool, hot tub, breakfast and dining receptions are full of kids and noisy - so if you want it quiet, you don't want to stay here.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for choosing our hotel and we're grateful that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel in the near future. More 

Sacramento, California
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

this is our second stay in this ES chain. This time we went to the city for a weekend getaway to Pt. reyes. wifi was $10.00 but we cancelled because wifi was way too slow. Windows were dirty. Towel hook on bathroom door was about to fall. When we checked in, the first thing we noticed was the toilet paper.... More 

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to note your recent hotel experience. We sincerely apologize for the condition and service issues you experienced during your visit. Your comments are greatly appreciated in our ongoing attempt to improve the service we provide our guest. More 

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