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Embassy Suites Hotel San Rafael - Marin County / Conference Center

3.5 of 5 101 McInnis Parkway, San Rafael, CA 94903
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Embassy Suites Hotel San Rafael - Marin County / Conference Center
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Embassy Suites Hotel San Rafael - Marin County / Conference Center
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587 reviews from our community

Traveler rating
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    125
    57
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225
131
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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San Fernando, United States
1 review
5 of 5 stars NEW

I enjoy this hotel every year! It is always a delight to experience their breakfast! Great chefs! Cooked the way we ask every time. The service is top notch and housekeeping is excellent. Very comfortable beds! Room service meals are wonderful.

Review collected in partnership with Embassy Suites Hotels

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1 review
1 of 5 stars Reviewed 3 days ago NEW

My room was to be paid for by employer, who made the reservation. I understand that there was confusion over who was paying for the room. I gave the information to hotel staff that they requested, a contact at my company by 6:00. My contact provided the information they asked for by 8:00 the night of my stay, the issue... More 

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Whittier, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

If you plan on staying at the Embassy Suites in San Rafael, don't. The placed is dirty, outdated, and the service is terrible. The breakfast was also terrible; undercooked eggs, undercooked sausage, and the bacon was unedible. Receptionist was EXTREMELY rude. I would NEVER stay there again if you paid me.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Arcata, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Reserved & confirmed a room for 5 but on arrival all "rooms" were sold out and we were put in a conference room with 2 beds. Teens were forced to sleep on the floor on 2" mattress pads. Breakfast was good but dining room was packed and no place to sit. Have stayed at this location before and had good... More 

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Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

The staff exceeded our expectations every day of our stay from the front desk to the restaurant to the housekeeping staff. We have stayed at this location before and have never been disappointed. We have recommended this hotel to others and will continue to do so.

Review collected in partnership with Embassy Suites Hotels

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mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and very enjoyable. We look forward in being of service during your next stay. More 

donnademar
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I am here for my father's funeral. I am a Hilton Honors Diamond and have stayed here many times on business and to visit family. I requested a high room with a view of the park. Because of a glitch in flights my number of days changed from 2 to 1 night for two rooms. I called direct to the... More 

Was this review helpful? Yes 2
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to note your recent hotel experience. We sincerely apologize for the room type availability issues that you experienced. Your comments are greatly appreciated in our ongoing attempt to improve the service we provide our guest. We hope that you will allow us another opportunity to be of service in the future. More 

Kentfield, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel a total of almost 2 months over the last 2 years while transitioning between a house rental and returning to our house while undergoing construction. The staff is great and the breakfast (free) is very good, with a cook to order option - the cooks are amazing. Also the restaurant is quite good for... More 

Review collected in partnership with Embassy Suites Hotels

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mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your "extended stay" experiences at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that the services you experienced met your expectations. All the best! More 

Frederick, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Complimentary breakfast with made-to-order omelets in addition to the complimentary evening reception made this leisure trip a real pleasure. The pool and hot tub were also very nice. Internet was an additional charge which was a little disappointing. Facility was clean and in good condition. Rooms were well maintained. I would highly recommend.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. We look forward in being of service during your next stay. More 

Hartford, Connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This has a very nice lobby and offers a hot breakfast (it also kindly offers a free happy hour). However, the suites themselves are dated & rather depressing (though functional & certainly adequate). It's a better bargain than other nearby places . . . but not a fantastic hotel destination by any means.

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your recent experience at the Embassy Suites - San Rafael. We are delighted to hear that your stay was positive and that you appreciated all the hotels amenities and comforts. However, please accept my sincerely apologies for the guest room condition issues you noted. We look forward in being of service during... More 

Brownsville, Texas, United States
Contributor
19 reviews 19 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had business in San Francisco and found this location had much better rates than the hotels in the city. It's only a 30 minute drive from the Golden Gate bridge (1hr during rush hour traffic.) Reception was quick and friendly. I was thanked for being a Hilton Rewards Diamond member. Found to soft drinks, two bags of chips and a... More 

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for your review of the Embassy Suites, San Rafael. We are pleased to hear that you had an enjoyable visit and look forward in being of service in the future. More 

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Additional Information about Embassy Suites Hotel San Rafael - Marin County / Conference Center

Address: 101 McInnis Parkway, San Rafael, CA 94903
Phone Number:
Location: United States > California > Marin County > San Rafael
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel San Rafael - Marin County / Conference Center 3.5*
Number of rooms: 235
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Also Known As:
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites

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