We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 San Rafael hotels

Embassy Suites Hotel San Rafael - Marin County / Conference Center

3.5 of 5 Hotel   |   101 McInnis Parkway, San Rafael, CA 94903
Hotel deals
Hotel website
Hotel amenities
Special Rate
Comfort
Save Saved
You added Embassy Suites Hotel San Rafael - Marin County / Conference Center to your Saves list
Embassy Suites Hotel San Rafael - Marin County / Conference Center
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Booking.com Priceline.com
and 9 more sites!
65%
Ranked #3 of 9 hotels in San Rafael
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 3 days ago
Ken R Seattle, United States
Write a Review

406 people have reviewed this hotel

Traveler rating
    130
    134
    93
    32
    17
See reviews for
146
86
24
97
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Seattle, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The WiFi was slow and blinked out, which is frustrating for a business trip! The hotel décor is definitely dated and a little tired looking, but the hotel public spaces and my room was clean. Amenities in the bathroom were satisfactory. The breakfast was tasty and typical of what you'd find at an Embassy Suites. Overall a good stay. I'd... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Thousand Oaks
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

While attending a wedding in San Rafael's China Camp area, I booked a night a the Embassy Suites, which was very close to the church where the wedding was to take place. I was actually pleasantly surprised to find such an outstanding hotel for such a reasonable price. It's located in a beautiful part of town and the rooms surround... More

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for your extremely positive comments concerning your recent stay at our hotel. We're extremely pleased that the staff was effective in delivering the service that met your expectations and will pass along your praises to the team. Thank you for your loyalty to our hotel and hope to see you in the near future. More

Westport, Connecticut, USA
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

It appears that the very friendly staff is doing the best with a facility that needs updating. Everyone I encountered went out of their way to make my stay as good as possible but the facility itself needs to be updated. The manager's reception was very well done. The breakfast was adequate but not as special as I expect from... More

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the condition of the our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with... More

folsom, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

great value when u need extra sleeping space & with the breakfast buffet & managers reception. I have stayed at this hotel over a dozen times. The staff is very good & always asking how is everything. Love it!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to note your hotel experiance. We're extremely pleased that your experiance as well as our service met your expectations. We look forward in the opportunity to be of service in the near future. More

Novato, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This is a great hotel for families. It has the indoor pool and hot tub. The staff is family friendly and helpful. The breakfast is great. There is a mall across the freeway for additional family activities and dining options. The hotel is right next to the Civic Center which has a great Farmers Market on Thursdays and Sundays. There... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking a moment to share your experience. We're extremely grateful that you had a positive experiance. We look forward to welcoming you back to our hotel in the not too distant future. More

South San Francisco, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed in Embassy Suites, San Rafael. It is the place to be. The staff are friendly and helpful. The meeting rooms are well designed and very easy to find your way around. Overall this is a very nice hotel to stay. Furthermore, it is a kid friendly hotel. It is well worth for your money. Rahmi Kaya

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the your hotel experiance to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More

Thousand Oaks, CA
Top Contributor
383 reviews 383 reviews
76 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is located near the 101, but far enough so you cannot see the hotel from the freeway. It's in an isolated area, so you will probably need a car. Parking is free, as is breakfast, and the managers special cocktail time around happy hour. The suites are all around a large atrium that is where the restaurant and bar... More

Was this review helpful? Yes 1
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for your positive review of the hotel. We’re glad that you enjoyed your time with us, and appreciate all the highlights that made your stay so positive. We hope that you’ll come stay with us again the next time you’re in the SF Bay area! More

sacramento, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

One of the most easiest and most comfortable stays we've ever had at a hotel for the cost! The check-in process along with a room assignment was quite speedy. Our suite was very spacious for the cost and we felt reasonably safe at all times!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

We appreciate such positive comments and are extremely pleased that you had an enjoyable experiance. We look forward in being of service the next time your in our area. More

Austin, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

Room was average yet billing afterwards was a nightmare. I confirmed a 3 night stay upon check in, got a bill after three nights and was billed for 6. When I called redirected to accounting, no call back. Watch out, they are trying to milk hilton honors members for all they are worth. I am a frequent traveler and will... More

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I'm sincerely sorry that you experianced the incorrect billing charges and apologize for not immediately resolving this issue. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in... More

Oakville, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here during a recent San Francisco visit. Wouldn't call it a deal by any mean. Paid a good price ($200+) for the night and I wouldn't call it luxury by any means. Front desk staff can definitely use some customer servcie training. It wasn't busy when we arrive, I found them quite abrupt. Despite the price you pay,... More

Was this review helpful? Yes
mjdrios, General Manager at Embassy Suites Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for taking the time to write your informative review. We’re very sorry you experienced the noted customer service issues. My sincere apologizes and we certainly appreciate your loyalty and for alerting us to your concerns, as we continuously stride to improve the service we provide our guest. We hope that you will give us another opportunity in the... More

Been to Embassy Suites Hotel San Rafael - Marin County / Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel San Rafael - Marin County / Conference Center

Also Known As:
Embassy Suites Hotel San Rafael - Marin County /
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
Address: 101 McInnis Parkway, San Rafael, CA 94903
Phone Number:
Location: United States > California > Marin County > San Rafael
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in San Rafael
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel San Rafael - Marin County / Conference Center 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Agoda, Tingo, Hilton Hotels, HotelsClick, TripOnline SA, Asiatravel.com Holdings, Hotels.com and Venere so you can book your Embassy Suites Hotel San Rafael - Marin County / Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel San Rafael - Marin County / Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.