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All 9 San Rafael hotels

Extended Stay America - San Rafael - Francisco Blvd East

2.5 of 5 Hotel   |   1775 Francisco Boulevard East, San Rafael, CA 94901 (Formerly Extended Deluxe San)
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Ranked #5 of 9 Hotels in San Rafael
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Dr Bruce H San Francisco, California
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81 reviews from our community

Traveler rating
    31
    26
    13
    5
    6
See reviews for
17
13
12
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

Extended Stay America in San Rafael was a wonderful experience. The hotel accommodations, including kitchen, were clean, spacious, and quite comfortable. The staff was extraordinary, responding to problems quickly and fixing them without delay. I was particularly impressed with the front desk staff, i.e., Debbie, Tami, Luiz, Sam, Doug, Shay and John in maintenance, who were friendly, informative, and helpful.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Dear Dr. Bruce, On behalf of all of us at Extended Stay America San Rafael, I would like to thank you for your recent visit, it was our pleasure to serve you. We also appreciate you taking time and providing us with your input. Knowing that we accomplished our goal of providing you with a good experience during your stay... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Found a great price. The receptionist was amazing, sweet, and hilarious! We were given a locked price for 60days. Room was large 25th everything you need to cook live comfy. I however didn't end up staying but gave room to friends instead.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for posting a review of our hotel. I am glad that you enjoyed your spacious room and our great staff during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to... More 

Missoula, Montana
1 review
5 of 5 stars Reviewed November 9, 2014

Extended Stay America's corporate room giving program in association with the cancer society has literally saved my life... the rooms are very nice with a full kitchen... the staff has been friendly, courteous and extremely helpful... if you or the company you work for has a giving program please consider this program.... DEKKI MOATE... Missoula MT I am staying here... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you very much for taking the time to write a review of our hotel and your stay with us. We are delighted to receive such positive comments. Your feedback is extremely valuable to us and I will definitely share it with our team. We are so happy to know that we accomplished our goal of providing you with a... More 

Grand Bay, Alabama
1 review
5 of 5 stars Reviewed October 30, 2014 via mobile

I loved my stay here at Extended Stay America: San Rafael. My favorite part of staying there was the front desk associate Tami. She was very motherly like, and offered great advice to me. She was the main reason I enjoyed my stay.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you very much for taking the time to post a review of our hotel. I am so pleased to read that you received such great service from our front desk staff, especially Tami. I will be sure to share your kind feedback with her. Thank you again for sharing your positive experience with us. We look forward to welcoming... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014 via mobile

I initially made my reservation for a king bed studio and had to wanted to change it to a room with two queen beds. However, there weren't any available for my arrival date. As a result, we had to change rooms after the 1st day check in, and Debbie was extremely helpful with the entire process from our initial check... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for taking the time to tell us about your experience. I am so pleased to read that you received such helpful and accommodating service from our staff during your requested room change. Your feedback is extremely valuable to us, so thank you. We look forward to seeing you again, hopefully in the very near future. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 4, 2014 via mobile

I stayed there while en route to a wedding. I hung my suit in the closet do that it wouldn't be wrinkled. I checked out and drove to Sonoma where we were staying for the wedding. I arrived in Sonoma and realized I had left my suit in the closet. This was about three hours after I had checked out.... More 

Was this review helpful? Yes 3
Seattle
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 29, 2014

I booked through the ESA website, but at check out heard others being offered much lower rates that the ESA site offered. Others in our party stayed nearby at nicer hotels for the rate we paid. The check-in people were very nice and helpful. Rooms are cleaned once a week, not daily. The hotel was adequate and clean but very... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for taking the time to post a review of your stay with us. I am pleased to read that our staff was helpful and that you found our hotel to be clean; however, I do apologize that our grab-and-go breakfast did not meet your expectations. Your feedback will be useful to us as we continually work to improve... More 

Larkspur, California
Contributor
20 reviews 20 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 5, 2014

I booked a deluxe king suite and stayed at this Extended Stay hotel for 8 nights with my husband. We were hesitant and unsure of what to expect in regards to the quality, cleanliness and noise level at this property. I am happy to report that our concerns went away quickly after checking in and seeing our room. We had... More 

Was this review helpful? Yes 5
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for taking the time to write such a thorough review of our hotel. We are so glad to hear that you enjoyed your clean, spacious room and found out location to be very convenient. We are happy that you consider us to be a great value. Thank you again for your kind words. We hope to see you... More 

San Francisco
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 22, 2014

I was displaced from my home for 2 weeks as all the floors in my home were being redone. I found this online. I had my elderly cousin and dog so staying with friends was not an option. The price was reasonable and the room very clean. This is a studio with a small kitchen. The fridge is full size... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

On behalf of all of us at Extended Stay America San Rafael, we would like to thank you for your recent visit; it was our pleasure to serve you. We also appreciate you taking time the time to provide us with your input. Knowing that we accomplished our goal of providing you with a good experience during your stay makes... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 15, 2014

One word, not worth the price, disinterested staff, faulty billing, squeaky bed, broken reservation process, and do not be surprised if you get a call during the middle of your excursion that your belongings are still in the room, as they do not have the complete stay details, even after charging the entire money in advance. And yes it is... More 

Was this review helpful? Yes 3
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Additional Information about Extended Stay America - San Rafael - Francisco Blvd East

Address: 1775 Francisco Boulevard East, San Rafael, CA 94901 (Formerly Extended Deluxe San)
Phone Number:
Location: United States > California > Marin County > San Rafael
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - San Rafael - Francisco Blvd East 2.5*
Number of rooms: 112
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Also Known As:
Extended Stay Deluxe San Rafael Hotel San Rafael
Extended Stay San Rafael
San Rafael Extended Stay

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