We recently had a 2 night stay and got 2 rooms. First, the location was in a industrial area. Second, the pool had too much chlorine and made my eyes burn for some hours. Third, the gym had only manual machines that you had to power with your body. So when u were selecting your workout you had to pedal.... More

My husband, my two cats and I are current guests of the Extended Stay America, San Rafael, CA. We have had a wonderful stay! We are always greeted warmly, housekeeping is completed on time and with smiles, our privacy and the care and concern for our pets is respected, and our one maintenance issue was addressed immediately and with the... More

Was only here for one night but the rate was good for this part of the Bay area. Clean hotel, helpful staff, good proximity to expressways, quiet. The room was big. I slept well. They have a pool, workout room. No complaints.

We stayed here while taking sailing lessons in Richmond. The property is clean, modern and quite lovely. The indoor pool is perfect for playing around a bit or doing some aqua exercises; you won't be swimming any laps, though. The room does not make you feel closed in or cramped at all. It even has a recliner, table, desk, DVD... More

Lovely hotel. Modern, comfortable, safe, clean, and professional friendly staff. Beautiful view of the Bay bonus. The kitchenettes are perfect. I recommended this hotel to my boss to as a cost-effective way to accommodate my other colleagues for our projects in San Francisco, Richmond, Vallejo, and San Rafael.

We stayed here for one night on our way into San Francisco. The room was very spacious and included a comfortable bed, kitchen area, small couch and recliner and a good sized-bathroom. The furnishings are a little worn but is still a very good value. The highlight here was the staff. Very friendly from when I first called, through our... More

Many people have written less than favorable reviews and I can only guess they do not travel often or were expecting to be in downtown SF. For the money and location, this is a cost-effective, full feature extended stay hotel. At about half the cost of staying in the city, you have a clean, newer basic garden apartment with full... More

This hotel is located in an industrial area in the city of San Rafael with San Quentin prison nearby. The first impression was a bin stuffed full of cigarette butts at the lobby entrance. The rooms are equipped with kitchenettes, where patrons cook their fish sticks in the microwave. The hall ways had bags of trash, gum wads on the... More

I would not stay there again. The cable was poor. Bed was uncomfortable and the service was bad. The grab and go breakfast was poor. The whole level where I stayed smelled like pot. I had trouble getting into my room and the venting machines were not working. The staff did come out and got then to work. The pool... More