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All 9 San Rafael hotels

Extended Stay America - San Rafael - Francisco Blvd East

2.5 of 5 Hotel   |   1775 Francisco Boulevard East, San Rafael, CA 94901 (Formerly Extended Deluxe San)
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Ranked #5 of 9 hotels in San Rafael
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
PlayaChicago Larkspur, California
  • Overview
  • Reviews (74)
  • Photos (14)
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  • Room tips (28)
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74 people have reviewed this hotel

Traveler rating
    26
    26
    12
    5
    5
See reviews for
15
13
11
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Larkspur, California
Contributor
18 reviews 18 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a deluxe king suite and stayed at this Extended Stay hotel for 8 nights with my husband. We were hesitant and unsure of what to expect in regards to the quality, cleanliness and noise level at this property. I am happy to report that our concerns went away quickly after checking in and seeing our room. We had... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for taking the time to write such a thorough review of our hotel. We are so glad to hear that you enjoyed your clean, spacious room and found out location to be very convenient. We are happy that you consider us to be a great value. Thank you again for your kind words. We hope to see you... More

San Francisco
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was displaced from my home for 2 weeks as all the floors in my home were being redone. I found this online. I had my elderly cousin and dog so staying with friends was not an option. The price was reasonable and the room very clean. This is a studio with a small kitchen. The fridge is full size... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

On behalf of all of us at Extended Stay America San Rafael, we would like to thank you for your recent visit; it was our pleasure to serve you. We also appreciate you taking time the time to provide us with your input. Knowing that we accomplished our goal of providing you with a good experience during your stay makes... More

1 review
1 of 5 stars Reviewed June 15, 2014

One word, not worth the price, disinterested staff, faulty billing, squeaky bed, broken reservation process, and do not be surprised if you get a call during the middle of your excursion that your belongings are still in the room, as they do not have the complete stay details, even after charging the entire money in advance. And yes it is... More

Was this review helpful? Yes
Forfar, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2014 via mobile

We checked into Extended Stay for one night and were welcomed by Mark who was really friendly. Our room was very nice and extremely clean and included a small kitchen which was handy. The hotel also had a laundry room which was another useful attribute. It location was convenient for driving onto the 101 freeway which connected you to many... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your clean room, our friendly staff and your fully equipped kitchen. As well, it's great to hear that you enjoyed our location and our laundry facility during your visit with us. Thank you for choosing Extended Stay America. We... More

sausalito
2 reviews
5 of 5 stars Reviewed April 23, 2014

I stayed here for two weeks when I found out that my apartment had mold and my new one wasn't ready. I needed to move immediately and this hotel was ready for my and my two cats. I loved staying here! The staff was wonderful. Special thanks to Debbie, Tammy, Meika and Luis. They looked after the cats and me... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Denham Springs, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 17, 2014

The grounds keeping at this horrible, the outside ashtrays are overflowing, cigarette butts all over the grounds (even in the smoking space). Have been here for two days and the same wad of gum is still on the rim of the ashtray by the back door. Was the same when we were last here before Christmas. No choice as to... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience. Your feedback regarding our hotel grounds and bedding options is greatly appreciated and it will help us in our efforts to continually improve our hotel. Again, thank you for the comments. We would love to have another chance to provide you... More

Novato, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2014 via mobile

First off Meika was amazing! She was so sweet to both of us and made a stressful situation much easier! The staff is very friendly, the room is clean, easy access in and out to walk our dogs. On a lower note, tge kitchen could use a few more dishes and no ice machine is a negative for any hotel.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you so much for taking the time to provide your feedback on your recent stay with us. We strive to provide clean, comfortable rooms and great service to all of our guests. I am delighted to know that we accomplished this goal during your stay. Thank you again for your extremely valuable feedback. We continuously try to improve our... More

Sacramento, California
Top Contributor
59 reviews 59 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 16, 2014

I am giving this hotel location three stars in order to raise it's rating, especially with AAA. This is not the fanciest place I've ever stayed but it sure isn't the worst place either. It is spacious, clean and very reasonably priced. It isn't necessarily in a central location but I don't stay in the room, I'm out and about.... More

Was this review helpful? Yes 2
Kelowna, Canada
Top Contributor
166 reviews 166 reviews
18 hotel reviews
398 helpful votes 398 helpful votes
2 of 5 stars Reviewed March 15, 2014

The good places were not pet-friendly, so we ended up staying here, in the middle of nowhere. We paid $139 for this place with a lousy excuse for a 'breakfast'. Awful. The lady at the front desk was nice. The next day we were at the Sheraton in Petaluma, what a difference! Helpful staff, comfortable rooms, a restaurant, an outside... More

Was this review helpful? Yes 7
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that our grab-and-go breakfast did not meet your expectations. Your feedback will be helpful as we continue to improve our guest experience. We hope we have the opportunity to provide you with a better experience the next time you’re in town. More

Gardnerville, Nevada
Top Contributor
51 reviews 51 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 10, 2014 via mobile

In general, we were surprised by the poor choice of motels in Marin County. We lived there years ago, and it is not much better than then. I suppose it is due to zoning constraints. The Extended Stay is very near to a busy freeway, so there is lots of traffic noise, fortunately, we were in back. The entrance is... More

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - San Rafael - Francisco Blvd East, responded to this review

Thank you for your review about your stay at our hotel. I am so glad that you found your bed to be comfortable; however, I am sorry that our location was hard to find and our grab-and-go breakfast did not meet your expectations. As this hotel's manager, I can assure you that your feedback is very important to us and... More

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Additional Information about Extended Stay America - San Rafael - Francisco Blvd East

Address: 1775 Francisco Boulevard East, San Rafael, CA 94901 (Formerly Extended Deluxe San)
Phone Number:
Location: United States > California > Marin County > San Rafael
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - San Rafael - Francisco Blvd East 2.5*
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Also Known As:
Extended Stay Deluxe San Rafael Hotel San Rafael
Extended Stay San Rafael
San Rafael Extended Stay

14 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
112

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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