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Holiday Inn Express San Pablo

2.5 of 5 2525 San Pablo Dam Road, San Pablo, CA 94806
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Certificate of Excellence 2014
Holiday Inn Express San Pablo
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Holiday Inn Express San Pablo
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88 reviews from our community

Traveler rating
    40
    25
    9
    7
    7
See reviews for
23
11
14
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Juan, Puerto Rico
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just arrived to our Southern California home from visiting our daughter living in Berkeley, California. The hotel is just 8 minutes away heading north from our daughter´s place and conveniently located to carry out business related to the "Cal" campus or simply visit the Bay or the Sacramento area (UC Davis is 50 minutes to the northeast of this... More 

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Sacramento, California
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

This hotel was extremely clean, had new carpets and furniture. There was a comfortable chair and ottoman, blackout curtains, coffee bar, microwave, large refrigerator and modern bathroom. The manager was very gracious and helpful, as well as the staff. The free breakfast was better than a really nice restaurant. Fresh eggs, crisp bacon, biscuits and homemade sausage gravy, pancakes, oatmeal,... More 

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Oakland, California, United States
1 review
5 of 5 stars Reviewed October 16, 2014

I really enjoyed my stay here, the rooms were clean and comfortable!! My next trip to the San Pablo area I will definitely be staying there again!! The General Manager on duty "Vicky" and her entire staff were incredible. Thanks for making my trip memorable. Clarence Green

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Sacramento, California
1 review
1 of 5 stars Reviewed October 14, 2014

The two things I thought I would get from a 3 star hotel (according to hotwire), get a good night sleep and take a shower comfortably in the morning, did not happen. The room that I was given had an interconnecting door to another room and I could hear the neighbors coughing, laughing and their TV as if they were... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review

Dear Joopaz, Thank you for taking the time to express your thoughts and concerns regarding your recent stay. It is disheartening to learn that your overall satisfaction was negatively affected by some of our room amenities and by the level of service you have received. Unfortunately, your account settings do not allow us to send you a Private Message. You... More 

Smithtown, New York
1 review
4 of 5 stars Reviewed October 9, 2014

I found the entire staff to be extremely friendly and helpful without being annoying. I accidently left my book on the television stand when I checked out and called the front desk after I got home. I spoke to Moriah (didn't get her last name), who was very courteous and professional. I worked with her and was able to get... More 

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Baltimore, Maryland
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 1, 2014

The room stunk as if people worked out in there for days and did not oper the door, BO at the highest level. Breakfast was what you get anywhere else but the breakfast area was dirty as well. The attendednt was very helpful and nice. Night front desk didn't say hi and did not talk.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review

Dear JohnKT, Thank you for taking the time to post a review of our property. We would like to apologize for the issues you had with your room accommodations and our breakfast area and service you received. It is regrettable that we fell below your expectations. We want to assure you that our hotel is very proud of its level... More 

Haifa, Israel
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 20, 2014 via mobile

Stayed two night on a business trip. Selected this hotel just because it was close to the place I needed to visit. In general the hotel is OK but just OK. The rooms are big but it's time it will be renovated. The air condition in very noisy. Breakfast is OK. Bottom line - OK but not 160$/night OK.

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IHGCare, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review

Dear Yossi33, Thank you for taking the time to write us a review about your stay. I am pleased that the breakfast served during your visit suited your liking. I apologize for any inconvenience you may have had with the air conditioning unit. Your feedback will be discussed with our maintenance team to consider for improvements. Again, thank you for... More 

1 review
5 of 5 stars Reviewed September 20, 2014

Stayed here for 3 nights and could not of ask for any better! Traveling alone and felt very comfortable at this hotel. The staff was exceptional! Room was great! Thanks for all you guys did for me!! Never given a hotel 5 stars but due to the very personable staff, comfortable room, and overall great experience they deserve it! Thank... More 

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 of 5 stars Reviewed September 19, 2014

Though the area surrounding the hotel may be a bit sketchy, the interior of the hotel is pretty normal. I stayed at this particular hotel due to work location and availability. The hotels in the area were booked up, and this was one of the few hotels with rooms left. Not a great selection of dining options nearby unless you... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review

Dear MrBlueTravel , Thank you for taking the time to share your comments with us about your stay. I am happy that you found our rooms to be sufficient for your needs. I hope you consider us again for your lodging needs if your travels bring you back to the area. Sincerely, Pam G Case Manager IHGCare More 

Elkins Park, Pennsylvania
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2014

I had a great experience here. The room was very comfortable and clean, the hotel was quiet, and breakfast was adequate. Every staff member we ran into was friendly and helpful. One morning at breakfast, the general manager of the hotel even went from table to table to see how the stay was going and whether anything needed changing or... More 

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Additional Information about Holiday Inn Express San Pablo

Address: 2525 San Pablo Dam Road, San Pablo, CA 94806
Phone Number:
Location: United States > California > San Pablo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Pablo 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express San Pablo Hotel San Pablo
San Pablo Holiday Inn
Holiday Inn San Pablo

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