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Residence Inn San Francisco Airport/San Mateo

3.0 of 5 2000 Winward Way, San Mateo, CA 94404
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Certificate of Excellence 2014
Residence Inn San Francisco Airport/San Mateo
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Residence Inn San Francisco Airport/San Mateo
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123 reviews from our community

Traveler rating
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    50
    18
    7
    5
See reviews for
32
25
7
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Beijing, China
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great Residence Inn tucked away in Foster City but very convenient to get to. It is located close to 92 as well as 101. The staff greeted us with exceptional friendliness at check in. We were upgraded to a penthouse suite in recognition of our Marriott Rewards Gold status. Room is spacious and there are two full... More 

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Tony, thank you for the great review. I'm glad we were able to give you an upgrade and get you some good wireless connectivity for multiple devices. I'm also glad you enjoyed extra space. Thanks again for the great compliments to our staff and we look forward to seeing you again. More 

Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had visited this property almost a year ago, haven't got time since then to write a review. This hotel has the best front desk and house keeping staff, very clean and spacious villas. Awesome interiors, pet friendly and lush green around every villa. great parking space, jacuzzi, swimming pool. This hotel also provides free drop and pickup to nearby... More 

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

I'm glad to see that your review was as wonderful as your stay and as awesome as our staff. This was an amazing review you wrote and I take great pride in our team that we earned this review. I look forward to sharing this review with our staff this week and again, thank you for your very kind words... More 

Gurgaon, Haryana, India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in a loft room, enough for a family of 4-5 people and overall, the stay was very pleasant. The hotel is also very competitively priced by California standards. They also provide complimentary breakfast. The only inconvenience I had was that I had to change the room for 1 full day because of some maintenance work in my original... More 

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Hi Manish - Thank you for the very nice review. Sorry about the room transfer but we do appreciate your patience and understanding regarding the maintenance issue. I'm glad you and your guests were comfortable in the penthouse and we look forward to seeing you next time you are in the area. More 

Foster City
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2014

We stayed at the Residence Inn, San Mateo, CA for 5 weeks while we were doing renovations to our home. All I can say is that this has truly been our home away from home for 5 weeks. We stated in the two bedroom/two full bath rooms with sitting room. The rooms are clean. There were plenty of towels available.... More 

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you so much for the amazing review, Sandy! The title itself sent High-5's through the management team and staff! We are so glad you enjoyed your stay and though we were sad to see you go, we hope your renovations went well, and hope you'll stop by to say hi some time, since you're nearby. Again, thank you for... More 

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 19, 2014

I stayed two nights on a business trip. The hotel is well located for the airport and with such a low price, it is very good value to get a hire car if you are visiting Stanford. (The hotels near Stanford are incredibly pricey). Very large, clean, well equipped room. Very good, simple breakfast, and evening happy hour meal (Mon-Wed).... More 

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thanks for the great review about "Great value", Ian. Sorry about the noisy A/C after the long trip here. We appreicate your patience and understanding. We look forward to seeing you again next time you find yourself in the bay area. Thanks again! More 

Sarnia, Canada
Top Contributor
179 reviews 179 reviews
25 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed November 17, 2014

If' you're looking for a great, convenient, and reasonably priced Marriott hotel about 6 minutes drive from the San Francisco International Airport, then the Marriott Residence Inn in Mariner's Island Boulevard off Highway 92 East (towards Hayward) is the one for you. The venue consists of 20 individual units, each with four apartment/mini-suite rooms. There is tennis and basketball courts,... More 

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you for the very nice and detailed review. I'm glad you enjoyed your stay and appreciate the comments. I look forward to sharing this with my staff and we hope to see you again next time you find yourself in the area. Happy Holidays! More 

Sacramento, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

The room is very quiet and clean. The staff is super friendly. Free breakfast gets refilled constantly. Parking is free. So is Wi-Fi... What else to ask for? A bigger gym and a bigger pool would help.

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thanks very much for the great review, sir! I do wish I could widen the pool and gym but those are a couple of things that aren't a quick fix. I appreciate your understanding. Thanks for the compliments to the staff and the hotel. We look forward to seeing you again next time you find yourself in the area. More 

Washington DC, District of Columbia
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 19, 2014

Typical older resdidence inn, very convenient to 92 and 101. The room was comfortable and I faced into the courtyard, so quiet. Carpet and furniture tired and a. It soiled. I just kept my socks on. Overall a good stay which would be made great with some deep cleaning of furniture and carpeting. Staff was also very good. Thank you.

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you for taking the time to fill out a review. I'm glad you had a nice stay but do apologize for the issues you mentioned. I'll be sure to bring this to the attention of my staff. All feedback helps us improve so I appreciate the specifics. Should you find yourself in the area again, perhaps you'll give us... More 

San Mateo, California
1 review
5 of 5 stars Reviewed October 19, 2014

I was in Residence Inn in the month of Oct-2014. It was amazing. the hospitality was very nice.. having facility of kitchen, nice maintained pool, grocery drop service. I really loved my stay @ Residence inn, san mateo

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you so much for the amazing compliment and review! We're so glad to hear you enjoyed your stay. It was a pleasure having you here and we look forward to seeing you again on your next visit. More 

Singapore
Top Contributor
50 reviews 50 reviews
38 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed October 13, 2014

this is a typical residence inn hotel. The rooms are described as being renovated and the soft furnishings have been updated. Unfortunately the bed has not been renewed since 2005 and is rather worn out and soft, leading to back ache in the mornings. The free breakfast is typical, though perhaps a little below average.

Was this review helpful? Yes
Arturo S, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you for your feedback. I'm very sorry you did not sleep well. I can understand the importance of a good night's rest. We'll be looking into the quality of our mattresses to evaluate which ones need replacing. Again, you have our apologies. Thank your for staying with us and we hope to see you again. More 

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Additional Information about Residence Inn San Francisco Airport/San Mateo

Address: 2000 Winward Way, San Mateo, CA 94404
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Francisco Airport/San Mateo 3*
Number of rooms: 160
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Also Known As:
Residence Inn San Francisco Airport/San Mateo Hotel San Mateo
Residence Inn San Mateo
San Mateo Residence Inn
Hotel Style:
#4 Business Hotel in San Mateo

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