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Los Prados Hotel

2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
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Los Prados Hotel
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98 reviews from our community

Traveler rating
    30
    26
    19
    14
    9
See reviews for
24
17
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Los Prados Hotel
See the most recent reviews
Sacramento, California
1 review
5 of 5 stars Reviewed December 4, 2014

What a great place to stay the staff were very helpful and the accommodations were simply wonderful. We especially enjoyed the handicap room we were given it made our trip much easier. The hotel was very close to great restaurants and shopping!

Was this review helpful? Yes
Arni B, Manager at Los Prados Hotel, responded to this review

Ms. Denise T, We're happy that you enjoyed your stay with us and that we made your stay as easy as possible. Thank you for those nice comments and we hope that you do come back and stay with us again. Erwin Cunanan More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed here a couple nights and found the hotel to be absolutely wonderful. The hotel and our room was extremely clean. The staff was very kind and welcoming. We enjoyed breakfast at the hotel and found it to be very delicious. Thank you for such a wonderful experience. We'll be back to stay the next time we're in town.

Was this review helpful? Yes 2
Arni B, Manager at Los Prados Hotel, responded to this review

Dear Alyeng, Hello there. Thank You for are comments about your stay with us. We are so happy that you had a great stay and it show that we have done our job well. We will be here waiting for you on your next trip. Erwin Cunanan More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

I stay here almost every month. I like the coziness of the place, choice of breakfast is good too. More so, Ms. Elle and ms. Arni are very helpful and hospitable everytime i stay here. Very reliable too for any questions on going around the area for shopping :)

Was this review helpful? Yes 1
Arni B, Manager at Los Prados Hotel, responded to this review

Dear Jennyjaneviray, Thank You for being a one of our may regular guest here at the Los Prados Hotel. I will let Kriti know your great comments about about her service. We are so pleased that you are happy with hotel and the staff. Erwin Cunanan More 

2 reviews
5 of 5 stars Reviewed November 26, 2014

The property is clean, rooms are well kept and stocked. The front desk staff are extremely helpful; especially Kriit. She was very amiable and helpful in answering questions about the hotel and the vicinity. Hotel is near some really great Japanese and Chinese restaurants as well as the Metro shopping district. Very close (only about 1 1/4 miles) to El... More 

Was this review helpful? Yes
Arni B, Manager at Los Prados Hotel, responded to this review

Mr. Frank L. Thank You for choosing to stay with us and for your kind words for the hotel and our wonderful staff here. I will let Kriti know that you are very happy with her assisting you during your stay. Please come again and its been a pleasure to have you stay. Erwin Cunanan More 

San Francisco, California, United States
1 review
5 of 5 stars Reviewed November 24, 2014

Stayed here for a few nights. I was very pleased with the quality of the hotel. The staff was extremely helpful, rooms were very clean, and location was super convenient. I will definitely stay here again. Very close to SFO!

Was this review helpful? Yes
Arni B, Manager at Los Prados Hotel, responded to this review

Mr. Matt T, Thank You Sir for staying with us and your kind comments about the hotel and the staff. The hotel staff and management strive to give the very best service we can to every guest and we are happy that you had a great stay with us. We hope to see you again in the near future. Erwin... More 

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed November 24, 2014

I found this hotel during a recent trip to the area. Very convenient location right off the freeway. Also arrived late and there were many dining options available at that time. Friendly staff. Comfortable and clean rooms. Free breakfast in the morning - had a fresh waffle. Overall, good location and good accommodations.

Was this review helpful? Yes
Arni B, Manager at Los Prados Hotel, responded to this review

Mr. Tom P, We're delighted that you had wonderful stay with us. We would like to say Thank You for those nice complements and it gives us the encouragement to do our job well. Erwin Cunanan More 

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2014

Near the Freeway and grocery stores! Comfortable Bed and very clean! Very friendly staff.Happy people at the front desk.will definitely come back again. Near the Shopping Mall and the Airport.Costco is nearby too!

Was this review helpful? Yes
Arni B, Guest Relations Manager at Los Prados Hotel, responded to this review

Dear FVR9ERS: We pride in our service and product. We continue to improve our service to you. Please visit us again. Arni B. More 

El Dorado Hills, California, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2014

This is a real find. Although it is older, it has been kept up very well. It is inexpensive, convenient, very clean, comfortable and well managed. Breakfast is better than average. There is an Asian mall close by with all types of Asian Foods. Although there are Best Western signs it is apparently independent now.

Was this review helpful? Yes
Arni B, Manager at Los Prados Hotel, responded to this review

Dear Earl K: Thanks for your review. We are in transition to becoming an independent hotel. Same management and same ownership. Our services has not changed and we are looking for better ways to give better service than before. Looking forward to see you again when you are in the bay area. Arni B. More 

Derby England
Top Contributor
131 reviews 131 reviews
59 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed November 1, 2014

We needed a hotel close to Foster City and this Best Western suited us down to the ground. Very conveniently situated just of the 101 and a short drive from SFO International it provided a very suitable stay. An easy check in, a very nice breakfast and, if you wanted it, a terrific choice of restaurants within a 2 minute... More 

Was this review helpful? Yes
Arni B, Manager at Los Prados Hotel, responded to this review

Dear Valued Guest: Thank you for taking the time to give us a positive feedback. Yes! i agree with you on the convenience of the nearby restaurants, liquor store and the grocery market. Please visit us again when you plan your next visit to San Francisco/ San Jose area since we are really in the mid-peninsula. Sincerely, Arni B. More 

Modesto
Top Contributor
372 reviews 372 reviews
71 hotel reviews
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed October 15, 2014

We rented two non-smoking rooms on the top floor of the third building, a non-smoking floor. Neither room had a maintenance issue. The hotel was quiet. We noticed no odors or mold; nor were there strong perfume smells to mask odors. The mattress in room 505 sagged a bit, but we slept well in both rooms. Breakfast was the average... More 

Was this review helpful? Yes 1
Arni B, Manager at Los Prados Hotel, responded to this review

Dear Valued Guest: No doubt, all your kind comments reflect our property. We are well-kept property and we pride in our service and dedication to the brand name, Best Western. We are centrally located between San Francisco and San Jose Silicon Valley. Next time you are in the area, we welcome you back to visit us. Sincerely, Arni B More 

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