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All 13 San Mateo hotels

Los Prados Hotel

2.5 of 5 Hotel   |   2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
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Ranked #6 of 13 Hotels in San Mateo
A recent review
4 of 5 stars reviewed 4 days ago
Earl K El Dorado Hills, California, United States
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81 reviews from our community

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    26
    16
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    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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El Dorado Hills, California, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a real find. Although it is older, it has been kept up very well. It is inexpensive, convenient, very clean, comfortable and well managed. Breakfast is better than average. There is an Asian mall close by with all types of Asian Foods. Although there are Best Western signs it is apparently independent now.

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Arni B, Manager at Los Prados Hotel, responded to this review

Dear Earl K: Thanks for your review. We are in transition to becoming an independent hotel. Same management and same ownership. Our services has not changed and we are looking for better ways to give better service than before. Looking forward to see you again when you are in the bay area. Arni B. More

Derby England
Top Contributor
119 reviews 119 reviews
54 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed a hotel close to Foster City and this Best Western suited us down to the ground. Very conveniently situated just of the 101 and a short drive from SFO International it provided a very suitable stay. An easy check in, a very nice breakfast and, if you wanted it, a terrific choice of restaurants within a 2 minute... More

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Arni B, Manager at Los Prados Hotel, responded to this review

Dear Valued Guest: Thank you for taking the time to give us a positive feedback. Yes! i agree with you on the convenience of the nearby restaurants, liquor store and the grocery market. Please visit us again when you plan your next visit to San Francisco/ San Jose area since we are really in the mid-peninsula. Sincerely, Arni B. More

Modesto
Top Contributor
353 reviews 353 reviews
68 hotel reviews
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed October 15, 2014

We rented two non-smoking rooms on the top floor of the third building, a non-smoking floor. Neither room had a maintenance issue. The hotel was quiet. We noticed no odors or mold; nor were there strong perfume smells to mask odors. The mattress in room 505 sagged a bit, but we slept well in both rooms. Breakfast was the average... More

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Arni B, Manager at Los Prados Hotel, responded to this review

Dear Valued Guest: No doubt, all your kind comments reflect our property. We are well-kept property and we pride in our service and dedication to the brand name, Best Western. We are centrally located between San Francisco and San Jose Silicon Valley. Next time you are in the area, we welcome you back to visit us. Sincerely, Arni B More

Sacramento, United States
1 review
3 of 5 stars Reviewed September 21, 2014

Room was clean. Air in hall way stale and smells smoke. Breakfast average. Breakfast staff very good. Check in staff, mediocre. Check out staff very good. Close to freeway and restaurants. We were given a room in the 3rd building at the back, did not feel very safe.

Review collected in partnership with Best Western

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Arni B, Manager at Los Prados Hotel, responded to this review

Dear Valued Guest: Thank you for your comment. We make sure we do our best to better our service to you. Sincerely, Arni G More

Statesville, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed September 16, 2014

I would definitely recommend this hotel. Not only is it a very good value but it is within walking distance of both a SuperMarket and many restaurants. There is also a Liquor store nearby. They also have a very good Breakfast at the hotel.

Review collected in partnership with Best Western

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Arni B, Manager at Los Prados Hotel, responded to this review

Dear Valued Guest: Thank you for taking the time to give us a positive feedback. It is our pride to give the best service and we strive to go above and beyond. See you next time. Sincerely, Arni B More

Reno, Nevada
2 reviews
3 of 5 stars Reviewed August 17, 2014

If the place is priced right and the location meets your needs then it is an acceptable place to stay but there is nothing to make you want to stay there either. If other options are available you might want to try them out. If you simply want a tolerable room with no niceties, then this might fit.

Review collected in partnership with Best Western

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Arni B, Manager at Los Prados Hotel, responded to this review

Dear Jason L: Thank you for staying with us. We pride ourselves in providing clean and comfortable stay. Location is very convenient and centrally located between San Francisco and the silicon valley and the San Francisco airport. We are a limited service hotel but restaurants are conveniently located within walking distance which makes it very easy convenient. Again, thank you... More

Sacramento, United States
1 review
3 of 5 stars Reviewed August 17, 2014

Another room was having a party inside/outside their room until after 2am. The room door was open and people were inside and also standing outside talking and laughing very loud. Even with our window closed, the noise could be heard. Our room was clean and the bed very comfortable. There was an issue turning the shower on.....very difficult to figure... More

Review collected in partnership with Best Western

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Arni B, Manager at Los Prados Hotel, responded to this review

Hi Deborah C: Your comfort is our number one priority. We value your comments and we will make sure that noise problems will be taken care of rightaway. Please visit us again. Sincerely, Arni B CFDM More

Checotah
Top Contributor
80 reviews 80 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 14, 2014

Our trip to San Francisco was a last minute vacation "add-on". We were unable to locate any lodging in San Francisco for under $500.00. Thankfully, a Best Western associate in San Francisco recommended this location. Joshua @ the front desk was wonderful. He provided essential information to help us make the most of our visit to San Francisco. The hotel... More

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Arni B, Manager at Los Prados Hotel, responded to this review

Dear Valued Guest: Thank you for your positive comments. We are here to provide the best service and glad we were able to deliver that with utmost care. Come and visit us soon when you are back to San Francisco. Sincerely, Arni B CFDM More

San Francisco, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

In the summertime, it is difficult to find descent rooms near San Francisco without paying under $200 a night. We booked this room last minute and did not expect much. However, this place turned into an unexpected pleasure because it had a staff that took pride in their work and the rooms were up to par with Best Western standards.... More

Review collected in partnership with Best Western

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Arni B, Manager at Los Prados Hotel, responded to this review

Dear Skye C: We are glad to hear your very kind comments. We want to give our best customer care as Best Western International promise. We value you as a loyal guests and I am enviting you to come back with us when you are visiting San Francisco. We are centrally located between San Francisco and San Jose silicon valley.... More

Citrus Heights, United States
1 review
5 of 5 stars Reviewed July 25, 2014

We had a family member who was in an emergency situation and hospitalized down the street. At 4:30am we decided to find a hotel close by just to sleep for a few hours. Los Prados Inn was incredibly accommodating during this stressful time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Arni B, Manager at Los Prados Hotel, responded to this review

Dear Kimberly N: Its is our pleasure to make your stay as comfortable as possible. We strive hard to give you above and beyond kind of service. Sincerely, Arni B., CFDM More

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Additional Information about Los Prados Hotel

Address: 2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
Phone Number:
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Los Prados Hotel 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western San Mateo
San Mateo Best Western

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