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Los Prados Hotel

2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
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114 Reviews from our TripAdvisor Community

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Traveler rating
    33
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (29)
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Gurgaon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Terrible breakfast. Pathetic front desk service by this colored fellow. I have not seen such arrogant & irresponsive front desk guy in my life. The carpets need some serious cleaning. Not worth the money in any way

Was this review helpful? Yes
Roseville, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here prior to going and after returning from Europe. We found the staff to be very accomodating and helpful. The room was very modern and extremely clean we would certainly stay again. The hotel's close proximity to SFO was also very helpful and the staff was very professional. The complimentary breakfast in the morning was excellent

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Florida
Top Contributor
68 reviews 68 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is close to the airport. Good price for the location. We had a little trouble finding it - even with the GPS. I could see the hotel. It just took a few extra turns to get there! The room was adequate. It would have been nice to have two sinks. The carpeting in the hall could really use... More 

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New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 17, 2015

Great place to rest and call home base if you are visiting on a budget. Only 20-30min drive to San Francisco and sightseeing. Breakfast is a nice touch & staff is helpfull and nice. Mattresses are pretty old but will do, rooms are quiet large size and have mini fridge in them.

Was this review helpful? Yes
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Marian: Thank you for staying with us. We are glad you had a pleasant experience and sincerely hope to see you again. Sincerely, Allison lospradoshotel.com 650-341-3300 More 

Montreal, Canada
Top Contributor
746 reviews 746 reviews
115 hotel reviews
795 helpful votes 795 helpful votes
4 of 5 stars Reviewed May 16, 2015

We stayed there for one night on our way to take our plane at the San Francisco airport ! The hotel is located very close to the highway and is right beside a Chinese shopping center (Liquor Store available) and a Denny's restaurant . Our room was surprisingly big with a lot of storage space , TV and WIFI had... More 

Was this review helpful? Yes
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Belleretraite: Thank you for staying with us. We are glad you had a pleasant experience and sincerely hope to see you again. Sincerely, Allison lospradoshotel.com 650-341-3300 More 

Calgary, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 22, 2015

booked this place online, based on provided feedback. It was definitely better than sleeping outside. That said, it's in an ideal location, if you want to go to the mall, or hit the freeway. This place was sandwiched between the two. No less than three garbage trucks showed up through the night, and there was a nice abandoned Delivery truck... More 

Was this review helpful? Yes 1
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Greg: We do apologize for the truck noise that you experienced during your stay. Unfortunately, given our proximity to other commercial businesses, we do experience trucks near our hotel. We do strive to provide the best experience possible for all guests. We hope that you will consider staying with us again. Sincerely, Allison lospradoshotel.com 650-341-3300 More 

Travelers are raving about these San Mateo hotels

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 6, 2015

We stayed here for 5 nights to attend a family reunion. The rooms were spacious and clean. People were friendly and kind. Breakfast was good and quick. Location was close to all the major highways. Convenient.

Was this review helpful? Yes 2
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Faith: Thank you so much for your visit to us. We do strive to offer a great stay to all visitors. We sincerely hope to see you again soon on your next visit to the area. Sincerely, Allison lospradoshotel.com More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 6, 2015

No frills, just what you need for a quick layover - in my case, a room for the night before I proceeded to Seattle. It has improved a lot since my previous stay years ago when it was still a Best Western. Room was delightfully clean and surprisingly stocked with essential toiletries. Staff was very helpful in getting me a... More 

Was this review helpful? Yes
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Albert: Thank you so much for your visit to us. We do strive to offer a great stay to all visitors. We sincerely hope to see you again soon on your next visit to the area. Sincerely, Allison lospradoshotel.com More 

Ocean City, New Jersey
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 30, 2015

Very close to San Francisco airport and car rentals. Clean, hospitable, laid back place. Free parking and wifi. Used by Singapore Airline for staff. Check out the best Lebanese food at Touraline restaurant in San Mateo. Will charge $10 corkage fee. Food is excellent, way above average.

Was this review helpful? Yes 3
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Gshanley: Thank you so much for your visit to us. We do strive to offer a great stay to all visitors. We sincerely hope to see you again soon on your next visit to the area. Sincerely, Allison lospradoshotel.com More 

San Francisco, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015

The hotel is what you need. Clean room, Parking, and breakfast. Staff is so nice and helpful. Erwin and Elle are so helpful. This place is such a great place as you are near everything you need to be at.

Was this review helpful? Yes 3
Arni B, Manager at Los Prados Hotel, responded to this review

Hello Mike D, I would like to thank you for your comments about the hotel. Guest like yourself gives us the encouragement to do our job well for you and all guest. I will pass on your comments to Elle and for myself Thank You Again. If you are in the area again in the near future, please do come... More 

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