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Los Prados Hotel

2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
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1 room 1 adult
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Los Prados Hotel
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127 Reviews from our TripAdvisor Community

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Sonoma, California
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The room was small but clean and had been recently remodeled. The bathroom was very nice, and the room had a small refrigerator, coffee maker, microwave, flat screen tv, and free wifi. The included breakfast was basic but decent. There was fresh fruit, good orange juice, milk and coffee, a waffle iron to make your own waffles, pastries and english... More 

Helpful?
1 Thank walk1103
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Mr. Walk 1103, Good afternoon. Thank you for for the great review. I'm glad that everything went well. I'm sorry for the comment about the " worst room." Every person is different. I'm glad that you were not bothered by the freeway noise. It is not as bad as people think. Thank you for the comments about the breakfast... More 

Brookings, Oregon
Level Contributor
305 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed October 17, 2015

we arrived on a thursday and was given the card key for room 407, the fellow at the registration desk, nate, told us the room was in bldg 3. we went to bldg 3 and the elevator went to floors 2 and 3 only. we went to the 3rd floor where the room numbers were 500. next we went to... More 

Helpful?
2 Thank dmc50
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Ms. Dmc, Thank you for reaching out and we are sorry to learn of your situation. I will address these concern and have them resolved. May i ask that you contact me directly so that i we can talk about your stay. I do wish that you give is another try and this time please contact me directly. I... More 

Travelers are raving about these San Mateo hotels

1 review
5 of 5 stars Reviewed October 12, 2015 via mobile

the hotel is a good place to stay,very covenient and accessible to everything. Kudos and thank you to Mr.Rodrigo Buenafe for making my stay the best comfortable stay ever...Friendly,efficient,goes the extra mile to make his guests feel really speacial,the best employee!los prados hotel san mateo needs more people like him.looking forward to my next stay here.

Helpful?
Thank crystalle o
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Crystalle, Good evening. Thank you for the great review. I'm really happy that you recognize Rodrigo. I want to thank you for taking the time to write this review. Please feel free to contact Rodrigo or myself in the future for any booking. We will offer a good managers rate. Till we see you at the Los Prados hotel.... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed October 7, 2015

I have been staying at the Los Prados hotel faithfully every week on business for the past 7 months. The staff has been amazing Jasson, Nate and Josh always make sure I am well taken care of from assuring my room is always booked even when I may forget along with any special requests I may have. Thanks guys!

Helpful?
Thank Alexa D
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Alexa Diaz, Good evening. Than you for the great review. We here at the Los Prados Hotel are honor to have you here. This has been your home away from home with your company. I know that Nate, Josh, the rest of the staff and myself will continue to raise the bar on our standards to make this place... More 

Roseville, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 30, 2015

Again my wife and I had another great stay at the Los Prados in San Mateo. My wife and I stayed there again before leaving the country on a vacation. We found the staff very accomodating and helpful. The hotel is centrally located being right off of hi way 101 . We decided to go into SF for the evening... More 

Helpful?
Thank John T
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Mr. John T, Good afternoon. Thank you for the great review. I'm glad that you had a great stay here at the Los Prados Hotel. Please feel free to email or contact me by phone directly on your next stay. I will give you guys the managers special on your next stay. Till i see you guys again. Once... More 

Santa Barbara, CA
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 22, 2015

This is an average place, about like Motel 6, but being in or next to San Mateo, the prices are sky high. I wouldn't stay here again - the sliding glass door was at an angle and closed with difficulty, the a/c had such a rattle you couldn't sleep with it. etc. It was clean though. Breakfast a bit limited... More 

Helpful?
Thank Ted999
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Mr. Ted, Thank you for reaching out and we are sorry to learn of your situation. I have address these concerns they have been resolved. May I ask of any suggestions that may make the breakfast better for all guest? I do wish that you give is another try and this time please contact me directly. I will offer... More 

Orange County, California
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed September 6, 2015

Disappointed in this motel place with so-so breakfast selections. Right next to freeway in back of strip mall. Was concerned for security. Party next door was loud and stayed up all night. Could use room and hallway and building renovation.

Helpful?
1 Thank C W
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Mr. C W, I would like to apologize for the experience you had at the hotel. Safety of our guest is a big standard in my book. I want all my guest to feel safe at all time. We do have security cameras located all over the hotel and we are staff 24/7. We have going through a change... More 

San Jose, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 29, 2015

This is a "motel" style hotel tucked in the back of a strip mall right near 101 and Hillsdale. More on what that's important in a moment... Some of the other comments address the people working at the front desk - what you will experience depends on expectations. If you expect a warm an friendly welcome, well - you may... More 

Helpful?
1 Thank Dan A
Perrysburg, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed August 27, 2015

This place is just great, We have been staying here for about 1 week, and the people have been very friendly. This used to be a "BW" brand hotel, but I think it's much nicer than that brand. They have free breakfast, it's quiet, and they are very near to lots of great Asian food and bubble tea (my favorite.)... More 

Helpful?
Thank sarangi971
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Sara, Thank you for the great review. I really appreciate that you took some time out of your day to write this review. If you need anything room in the future please do not hesitate to contact me directly and i can offer a discounted room. Hope to see you in the future here at the Los Prados Hotel.... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed August 15, 2015

In general it was a great hotel, the services were great. The beds were great as well. The breakfast was good, there were a limited amount of choices but overall it was great. I loved that it was near the San Francisco airport so we were able to leave with a few minutes to spare. The staff overall was okay... More 

Helpful?
Thank Cataalinex
Los Prados H, Manager at Los Prados Hotel, responded to this review

Dear Cataalinex, Thank you for staying with us at the Los Prados Hotel. I want to thank you for taking the time to write this review. I really appreciate it. If you need a room in the future please feel free to contact me directly for a room discount. Once again thank you for taking your time to write this... More 

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