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Los Prados Hotel

2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018 (Formerly Best Western)
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1 room 1 guest
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (120)
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    (29)
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    (38)
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    (21)
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San Jose, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a "motel" style hotel tucked in the back of a strip mall right near 101 and Hillsdale. More on what that's important in a moment... Some of the other comments address the people working at the front desk - what you will experience depends on expectations. If you expect a warm an friendly welcome, well - you may... More 

Was this review helpful? Yes
Perrysburg, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

This place is just great, We have been staying here for about 1 week, and the people have been very friendly. This used to be a "BW" brand hotel, but I think it's much nicer than that brand. They have free breakfast, it's quiet, and they are very near to lots of great Asian food and bubble tea (my favorite.)... More 

Was this review helpful? Yes
Los Angeles, California
1 review
4 of 5 stars Reviewed 2 weeks ago

In general it was a great hotel, the services were great. The beds were great as well. The breakfast was good, there were a limited amount of choices but overall it was great. I loved that it was near the San Francisco airport so we were able to leave with a few minutes to spare. The staff overall was okay... More 

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Gurgaon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 19, 2015

Terrible breakfast. Pathetic front desk service by this colored fellow. I have not seen such arrogant & irresponsive front desk guy in my life. The carpets need some serious cleaning. Not worth the money in any way

Was this review helpful? Yes 2

Travelers are raving about these San Mateo hotels

Roseville, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2015

We stayed here prior to going and after returning from Europe. We found the staff to be very accomodating and helpful. The room was very modern and extremely clean we would certainly stay again. The hotel's close proximity to SFO was also very helpful and the staff was very professional. The complimentary breakfast in the morning was excellent

Was this review helpful? Yes
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Mr. John T, Thank you for choosing to stay at the Los Prados Hotel. I appreciate the business. Thank you for the great review. Please for any future reservations contact me directly. I will make sure that you are taken care with a great rate and an upgrade. Once again thank you and have a great day. Jasson Massey... More 

Florida
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 10, 2015

This hotel is close to the airport. Good price for the location. We had a little trouble finding it - even with the GPS. I could see the hotel. It just took a few extra turns to get there! The room was adequate. It would have been nice to have two sinks. The carpeting in the hall could really use... More 

Was this review helpful? Yes
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Lachat98, Thank you for choosing to stay with us at the Los Prados Hotel. I want to thank you for the great review. I will look into adding more vegan item to the breakfast. Please make sure to come back and visit us to see the items that we have added. If you have any suggestions i would love... More 

New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 17, 2015

Great place to rest and call home base if you are visiting on a budget. Only 20-30min drive to San Francisco and sightseeing. Breakfast is a nice touch & staff is helpfull and nice. Mattresses are pretty old but will do, rooms are quiet large size and have mini fridge in them.

Was this review helpful? Yes
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Marian: Thank you for staying with us. We are glad you had a pleasant experience and sincerely hope to see you again. Sincerely, Allison lospradoshotel.com 650-341-3300 More 

Montreal, Canada
Level Contributor
781 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 798 helpful votes
4 of 5 stars Reviewed May 16, 2015

We stayed there for one night on our way to take our plane at the San Francisco airport ! The hotel is located very close to the highway and is right beside a Chinese shopping center (Liquor Store available) and a Denny's restaurant . Our room was surprisingly big with a lot of storage space , TV and WIFI had... More 

Was this review helpful? Yes
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Belleretraite: Thank you for staying with us. We are glad you had a pleasant experience and sincerely hope to see you again. Sincerely, Allison lospradoshotel.com 650-341-3300 More 

Calgary, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 22, 2015

booked this place online, based on provided feedback. It was definitely better than sleeping outside. That said, it's in an ideal location, if you want to go to the mall, or hit the freeway. This place was sandwiched between the two. No less than three garbage trucks showed up through the night, and there was a nice abandoned Delivery truck... More 

Was this review helpful? Yes 1
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Greg: We do apologize for the truck noise that you experienced during your stay. Unfortunately, given our proximity to other commercial businesses, we do experience trucks near our hotel. We do strive to provide the best experience possible for all guests. We hope that you will consider staying with us again. Sincerely, Allison lospradoshotel.com 650-341-3300 More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 6, 2015

We stayed here for 5 nights to attend a family reunion. The rooms were spacious and clean. People were friendly and kind. Breakfast was good and quick. Location was close to all the major highways. Convenient.

Was this review helpful? Yes 2
Los Prados H, Front Office Manager at Los Prados Hotel, responded to this review

Dear Faith: Thank you so much for your visit to us. We do strive to offer a great stay to all visitors. We sincerely hope to see you again soon on your next visit to the area. Sincerely, Allison lospradoshotel.com More 

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