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All 13 San Mateo hotels

BEST WESTERN San Mateo/Los Prados Inn

2.0 of 5 Hotel   |   2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
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Ranked #6 of 13 hotels in San Mateo
A recent review
3 of 5 stars reviewed 4 weeks ago
Jason L Reno, Nevada
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75 people have reviewed this hotel

Traveler rating
    18
    22
    15
    13
    7
See reviews for
19
14
6
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Reno, Nevada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

If the place is priced right and the location meets your needs then it is an acceptable place to stay but there is nothing to make you want to stay there either. If other options are available you might want to try them out. If you simply want a tolerable room with no niceties, then this might fit.

Review collected in partnership with Best Western

Was this review helpful? Yes
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Jason L: Thank you for staying with us. We pride ourselves in providing clean and comfortable stay. Location is very convenient and centrally located between San Francisco and the silicon valley and the San Francisco airport. We are a limited service hotel but restaurants are conveniently located within walking distance which makes it very easy convenient. Again, thank you... More

Sacramento, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Another room was having a party inside/outside their room until after 2am. The room door was open and people were inside and also standing outside talking and laughing very loud. Even with our window closed, the noise could be heard. Our room was clean and the bed very comfortable. There was an issue turning the shower on.....very difficult to figure... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Hi Deborah C: Your comfort is our number one priority. We value your comments and we will make sure that noise problems will be taken care of rightaway. Please visit us again. Sincerely, Arni B CFDM More

Checotah
Top Contributor
78 reviews 78 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our trip to San Francisco was a last minute vacation "add-on". We were unable to locate any lodging in San Francisco for under $500.00. Thankfully, a Best Western associate in San Francisco recommended this location. Joshua @ the front desk was wonderful. He provided essential information to help us make the most of our visit to San Francisco. The hotel... More

Was this review helpful? Yes
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Valued Guest: Thank you for your positive comments. We are here to provide the best service and glad we were able to deliver that with utmost care. Come and visit us soon when you are back to San Francisco. Sincerely, Arni B CFDM More

San Francisco, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

In the summertime, it is difficult to find descent rooms near San Francisco without paying under $200 a night. We booked this room last minute and did not expect much. However, this place turned into an unexpected pleasure because it had a staff that took pride in their work and the rooms were up to par with Best Western standards.... More

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Skye C: We are glad to hear your very kind comments. We want to give our best customer care as Best Western International promise. We value you as a loyal guests and I am enviting you to come back with us when you are visiting San Francisco. We are centrally located between San Francisco and San Jose silicon valley.... More

Citrus Heights, United States
1 review
5 of 5 stars Reviewed July 25, 2014

We had a family member who was in an emergency situation and hospitalized down the street. At 4:30am we decided to find a hotel close by just to sleep for a few hours. Los Prados Inn was incredibly accommodating during this stressful time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Kimberly N: Its is our pleasure to make your stay as comfortable as possible. We strive hard to give you above and beyond kind of service. Sincerely, Arni B., CFDM More

1 review
3 of 5 stars Reviewed July 1, 2014

Attempted to use the lobby computer to access and print some items. Was frustrated by the very slow speed and the need to reaccess the site numerous times. Very disapointing along with no local maps. Note this area have very few through streets due to highway 101 cutting through the middle of it. It would be a good idea to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Guest: Sorry for the inconvenience you experienced during your stay. We have checked our internet system and all is well. We will take your suggestion into consideration. Rest assured that we are here to help you and provide you with the best customer service. Sincerely, Arni B. More

Oroville Calif
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

excellent all around service friendly staff Great Breakfast friendly one of the girls even made my waffle'' Traveling with a husband who has a hard time getting around makes it interesting for travel.. The front desk changed our room to ground floor, to front of hotel and excellent in front of the room parking. all around greatest services . Will... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Hi Ms. Betty D: What a pleasant review! We are delighted to serve you with utmost care. Come back and see us soon!. Sincerely, Arni B. More

el monte, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2014

A nice place for an overnight stay. The location wasn't the greatest, our view outside the window was the loading dock of the strip mall. The hotel itself was behind the strip mall and a Denny's right next to the freeway. The rooms though were clean, quiet and large with a microwave and mini fridge. The beds were comfortable, overall... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Hi John T: Thank you so much for staying with us. We are here to give you the best service. Looking forward to see you again. Sincerely, Arni B. More

Sacramento, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

Very spacious, very large comfortable room. Breakfast was good, but it used to be great. I miss the breakfast burritos that they used to have. This time breakfast was good, but ordinary. Best hotel in area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Cocotuff: Thank you for your kind comments. Im not sure if you are referring to this property because we never served burrito. We, as the Best Western International thank you for your loyalty to the brand. Hope to serve you when you are in the San Francisco bayarea. Sincerely, Arni B. More

San Mateo/Los Prados, United States
1 review
4 of 5 stars Reviewed June 16, 2014

We stayed here because they allowed us to park our car for an extended amount of time compared to 7 to 14 nights and were happy with the results. The shuttle was punctual and very helpful. The only thing that was a slight problem was not having an elevator and hauling our luggage up the steps. We ate at a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Shellie L: We are glad to make your trip easy as possible. We are always here to serve you. Looking forward to see you again. Arni B. More

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Additional Information about BEST WESTERN San Mateo/Los Prados Inn

Address: 2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
Phone Number:
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN San Mateo/Los Prados Inn 2*
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Also Known As:
Best Western San Mateo
San Mateo Best Western

9 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
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Number of rooms
112

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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