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All 13 San Mateo hotels

BEST WESTERN San Mateo/Los Prados Inn

2.0 of 5 Hotel   |   2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
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54%
Ranked #6 of 13 hotels in San Mateo
A recent review
5 of 5 stars reviewed 5 days ago
Kimberly N Citrus Heights, United States
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  • Reviews (71)
  • Photos (12)
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  • Room tips (10)
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71 people have reviewed this hotel

Traveler rating
    18
    20
    13
    13
    7
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18
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Citrus Heights, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a family member who was in an emergency situation and hospitalized down the street. At 4:30am we decided to find a hotel close by just to sleep for a few hours. Los Prados Inn was incredibly accommodating during this stressful time.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 4 weeks ago

Attempted to use the lobby computer to access and print some items. Was frustrated by the very slow speed and the need to reaccess the site numerous times. Very disapointing along with no local maps. Note this area have very few through streets due to highway 101 cutting through the middle of it. It would be a good idea to... More

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Guest: Sorry for the inconvenience you experienced during your stay. We have checked our internet system and all is well. We will take your suggestion into consideration. Rest assured that we are here to help you and provide you with the best customer service. Sincerely, Arni B. More

oroville calif
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

excellent all around service friendly staff Great Breakfast friendly one of the girls even made my waffle'' Traveling with a husband who has a hard time getting around makes it interesting for travel.. The front desk changed our room to ground floor, to front of hotel and excellent in front of the room parking. all around greatest services . Will... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Hi Ms. Betty D: What a pleasant review! We are delighted to serve you with utmost care. Come back and see us soon!. Sincerely, Arni B. More

el monte, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2014

A nice place for an overnight stay. The location wasn't the greatest, our view outside the window was the loading dock of the strip mall. The hotel itself was behind the strip mall and a Denny's right next to the freeway. The rooms though were clean, quiet and large with a microwave and mini fridge. The beds were comfortable, overall... More

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Hi John T: Thank you so much for staying with us. We are here to give you the best service. Looking forward to see you again. Sincerely, Arni B. More

Sacramento, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 17, 2014

Very spacious, very large comfortable room. Breakfast was good, but it used to be great. I miss the breakfast burritos that they used to have. This time breakfast was good, but ordinary. Best hotel in area.

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Cocotuff: Thank you for your kind comments. Im not sure if you are referring to this property because we never served burrito. We, as the Best Western International thank you for your loyalty to the brand. Hope to serve you when you are in the San Francisco bayarea. Sincerely, Arni B. More

San Mateo/Los Prados, United States
1 review
4 of 5 stars Reviewed June 16, 2014

We stayed here because they allowed us to park our car for an extended amount of time compared to 7 to 14 nights and were happy with the results. The shuttle was punctual and very helpful. The only thing that was a slight problem was not having an elevator and hauling our luggage up the steps. We ate at a... More

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Shellie L: We are glad to make your trip easy as possible. We are always here to serve you. Looking forward to see you again. Arni B. More

Central Coast, California
Top Contributor
56 reviews 56 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 12, 2014

Staying in San Francisco is very expensive so we opted to stay outside the city and commute in for our sightseeing since we had a car. Overall our stay was fine since we were using it as a base and not hanging around. The rooms seem to occupy a series of well worn buildings scattered around the property which can... More

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear RetroFan: It was a pleasure to serve you. We greatly appreciate your kind comments. Please do visit us again. Arni B More

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed June 10, 2014

This motel was perfect for our requirements, although there was a 15 minute walk down to the seashore (this suited us but may be too far for some people). It was easy to find, just a few yards off Highway 1 and therefore easy to access other places along this interesting route (Point Lobos, Big Sur, etc. In particular, the... More

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Mr. Christopher M: Thank you for being a loyal Best Western customer. You maybe referring to Best Western Monterey but we are proud to care for our customers worldwide. Sincerely, Arni B. Management More

Eugene, OR, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed June 5, 2014

I was one of the artists showing at the Foster City Art & Wine Festival and located the San Mateo Inn while there setting up my display. I was not aware it was nearby and made a last minute reservation. It was conveniently located, quiet and provided me everything I needed at a VERY reasonable rate, I highly recommend it... More

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Mr. Thomas S. It was a pleasure to have you stay with us. We are here to give you the best and most comfortable stay on your business trips. We are looking forward to see you again and hopefully for the Arts and Wine Festival. Sincerely, Arni B Management More

El Dorado Hills, United States
1 review
5 of 5 stars Reviewed May 31, 2014

As I said before, everything was good. I don't know what more I can add to this question, but everything at the Hotel and staff was very good. Also the location. So glad to see a Denny's close by. The directions given to us to find the Hotel were perfect for us.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN San Mateo/Los Prados Inn

Address: 2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
Phone Number:
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN San Mateo/Los Prados Inn 2*
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Also Known As:
Best Western San Mateo
San Mateo Best Western

12 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
112

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