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All 13 San Mateo hotels

BEST WESTERN San Mateo/Los Prados Inn

2.0 of 5 Hotel   |   2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
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Ranked #6 of 13 Hotels in San Mateo
A recent review
4 of 5 stars reviewed 1 week ago
Modestotrekkerl Modesto
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78 reviews from our community

Traveler rating
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    16
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    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Modesto
Top Contributor
348 reviews 348 reviews
67 hotel reviews
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed 1 week ago

We rented two non-smoking rooms on the top floor of the third building, a non-smoking floor. Neither room had a maintenance issue. The hotel was quiet. We noticed no odors or mold; nor were there strong perfume smells to mask odors. The mattress in room 505 sagged a bit, but we slept well in both rooms. Breakfast was the average... More

Was this review helpful? Yes 1
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Valued Guest: No doubt, all your kind comments reflect our property. We are well-kept property and we pride in our service and dedication to the brand name, Best Western. We are centrally located between San Francisco and San Jose Silicon Valley. Next time you are in the area, we welcome you back to visit us. Sincerely, Arni B More

Sacramento, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Room was clean. Air in hall way stale and smells smoke. Breakfast average. Breakfast staff very good. Check in staff, mediocre. Check out staff very good. Close to freeway and restaurants. We were given a room in the 3rd building at the back, did not feel very safe.

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Valued Guest: Thank you for your comment. We make sure we do our best to better our service to you. Sincerely, Arni G More

Statesville, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed September 16, 2014

I would definitely recommend this hotel. Not only is it a very good value but it is within walking distance of both a SuperMarket and many restaurants. There is also a Liquor store nearby. They also have a very good Breakfast at the hotel.

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Valued Guest: Thank you for taking the time to give us a positive feedback. It is our pride to give the best service and we strive to go above and beyond. See you next time. Sincerely, Arni B More

Reno, Nevada
2 reviews
3 of 5 stars Reviewed August 17, 2014

If the place is priced right and the location meets your needs then it is an acceptable place to stay but there is nothing to make you want to stay there either. If other options are available you might want to try them out. If you simply want a tolerable room with no niceties, then this might fit.

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Jason L: Thank you for staying with us. We pride ourselves in providing clean and comfortable stay. Location is very convenient and centrally located between San Francisco and the silicon valley and the San Francisco airport. We are a limited service hotel but restaurants are conveniently located within walking distance which makes it very easy convenient. Again, thank you... More

Sacramento, United States
1 review
3 of 5 stars Reviewed August 17, 2014

Another room was having a party inside/outside their room until after 2am. The room door was open and people were inside and also standing outside talking and laughing very loud. Even with our window closed, the noise could be heard. Our room was clean and the bed very comfortable. There was an issue turning the shower on.....very difficult to figure... More

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Hi Deborah C: Your comfort is our number one priority. We value your comments and we will make sure that noise problems will be taken care of rightaway. Please visit us again. Sincerely, Arni B CFDM More

Checotah
Top Contributor
80 reviews 80 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 14, 2014

Our trip to San Francisco was a last minute vacation "add-on". We were unable to locate any lodging in San Francisco for under $500.00. Thankfully, a Best Western associate in San Francisco recommended this location. Joshua @ the front desk was wonderful. He provided essential information to help us make the most of our visit to San Francisco. The hotel... More

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Valued Guest: Thank you for your positive comments. We are here to provide the best service and glad we were able to deliver that with utmost care. Come and visit us soon when you are back to San Francisco. Sincerely, Arni B CFDM More

San Francisco, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

In the summertime, it is difficult to find descent rooms near San Francisco without paying under $200 a night. We booked this room last minute and did not expect much. However, this place turned into an unexpected pleasure because it had a staff that took pride in their work and the rooms were up to par with Best Western standards.... More

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Skye C: We are glad to hear your very kind comments. We want to give our best customer care as Best Western International promise. We value you as a loyal guests and I am enviting you to come back with us when you are visiting San Francisco. We are centrally located between San Francisco and San Jose silicon valley.... More

Citrus Heights, United States
1 review
5 of 5 stars Reviewed July 25, 2014

We had a family member who was in an emergency situation and hospitalized down the street. At 4:30am we decided to find a hotel close by just to sleep for a few hours. Los Prados Inn was incredibly accommodating during this stressful time.

Review collected in partnership with Best Western

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Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Kimberly N: Its is our pleasure to make your stay as comfortable as possible. We strive hard to give you above and beyond kind of service. Sincerely, Arni B., CFDM More

1 review
3 of 5 stars Reviewed July 1, 2014

Attempted to use the lobby computer to access and print some items. Was frustrated by the very slow speed and the need to reaccess the site numerous times. Very disapointing along with no local maps. Note this area have very few through streets due to highway 101 cutting through the middle of it. It would be a good idea to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Dear Guest: Sorry for the inconvenience you experienced during your stay. We have checked our internet system and all is well. We will take your suggestion into consideration. Rest assured that we are here to help you and provide you with the best customer service. Sincerely, Arni B. More

Oroville Calif
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

excellent all around service friendly staff Great Breakfast friendly one of the girls even made my waffle'' Traveling with a husband who has a hard time getting around makes it interesting for travel.. The front desk changed our room to ground floor, to front of hotel and excellent in front of the room parking. all around greatest services . Will... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Arni B, Manager at BEST WESTERN San Mateo/Los Prados Inn, responded to this review

Hi Ms. Betty D: What a pleasant review! We are delighted to serve you with utmost care. Come back and see us soon!. Sincerely, Arni B. More

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Additional Information about BEST WESTERN San Mateo/Los Prados Inn

Address: 2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
Phone Number:
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN San Mateo/Los Prados Inn 2*
Number of rooms: 112
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Also Known As:
Best Western San Mateo
San Mateo Best Western

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