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Hilton Garden Inn San Mateo

3.0 of 5 2000 Bridgepoint Circle, San Mateo, CA 94404
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Certificate of Excellence 2014
Hilton Garden Inn San Mateo
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Hilton Garden Inn San Mateo
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305 reviews from our community

Traveler rating
    150
    111
    27
    12
    5
See reviews for
74
62
24
119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Torrance, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Great breakfast, including custom omelets. However, non-existent housekeeping for multiple night stay. Probably was an oversight, but when the staff was notified, they didn't offer to clean the room. They also messed up my 3 night reservation and gave the room to someone else on the second day (the other guest unlocked our door while we were inside). When attempting... More 

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Wake Forest, NC, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I found this location to be excellent due to it's proximity to highways and major locations, such as San Francisco, and the Pacific coast. With easy access to San Francisco within 20 miles, and CA Highway 92 for access to the coast within 30 minutes, this is an excellent central location!!!

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Modesto, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed one night while visiting family in the Bay Area. We loved the open lobby with dining area which had very comfortable chairs and offered a nice way to visit with others in your group. The breakfast bar with made to order omelet's was excellent. Our room was clean, and roomy. Unfortunately, our bed was not very comfortable. It... More 

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Boulder
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel the night before flying out. The staff was friendly and efficient. The room was very clean and in great shape, free WiFi, and the entire hotel felt like a nice place to be. Plenty of parking, restaurants and shopping just blocks away. Overall, exactly what I was looking for on a business trip.

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Monterey, California, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My junior suite was on a high floor; it was recently renovated and was very clean. The pantry was well-stocked with great items. This hotel is in a quiet neighborhood; jets do not fly over the hotel. There is a complimentary shuttle to SFO hourly. There are many stores nearby. My suite had two large flat-screen TVs with a variety... More 

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Philadelphia, PA
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here while in Foster City for business and all of my needs were met. The rooms are nicely decorated and have a microwave and refrigerator, coffee area. The breakfast in the morning was good, nice selection of fruit, cereal, oatmeal, etc. and made to order eggs and omelets. The front desk people are very nice. The lobby area... More 

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Mariposa, California
Top Contributor
116 reviews 116 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was friendly and efficient at this clean, modern hotel. It has a convenient location to shopping and dining, but also has a restaurant and bar on site. We stay at Hilton Garden Inns often, and this one was up to our expectations. Room 102 was quiet.

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Boston, United States
1 review
5 of 5 stars Reviewed 1 week ago

I used this hotel for a group visit to the Bay Area with meetings in San Francisco and Silicon Valley. Excellent location and service. Top in value for money too. Laundry service also a plus as we had been on the road for 2 weeks.

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Thermal, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My aunt and I were traveling together with her service dog, Claire. We were driving a truck and trailer and were able to park in their lot (which does not have a real space for a large vehicle, but luckily there was ample parking in the lot and we were allowed to take up several spaces). I loved the beds,... More 

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Woodbury, Minnesota
1 review
1 of 5 stars Reviewed 2 weeks ago

The Garden Inn is fine as far as Hiltons go. I'd give it 3 stars, except the staff doesn't make a decent attempt at making things right when things go wrong and their attitude leaves quite a bit to be desired. After a long day of traveling and business meetings, I was told at check in that I was being... More 

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dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Dear Chuck P., I'm sorry we had to relocate you a few blocks away due to the flood in one of our guest rooms on a sold out night last month. This is never something I want to do to a guest but was out of the hotel's control. We had a significant amount of water in the room we... More 

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Additional Information about Hilton Garden Inn San Mateo

Address: 2000 Bridgepoint Circle, San Mateo, CA 94404
Phone Number:
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Cheap Tickets, Hilton Hotels, Priceline, Hotels.com, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Hilton Garden Inn San Mateo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hotel Style:
#1 Business Hotel in San Mateo

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