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All 14 San Mateo hotels

Hilton Garden Inn San Mateo

3.0 of 5 Hotel   |   2000 Bridgepoint Circle, San Mateo, CA 94404
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Ranked #1 of 14 hotels in San Mateo
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
Heidi W San Mateo, CA, United States
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222 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
San Mateo, CA, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Noisy lobby contruction in April 2014. Restaurant is in Conference Room. Amenities (pool, fitness) blocked by construction. Hotel located near Bridgepoint Mall in San Mateo. Very convenient to Gilead.

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St. Helena, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was a great value for the money. There was construction in the lobby, but I was warned about it in an email before my stay. It is quiet and clean. I have stayed there in the past and will again.

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Gilbert, AZ, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

...but was in the process of having the lobby/Restaurant renovated. I only found this out when I arrived. The checkin counter was a pair of folding tables off to the side. The "restauant" was relocated to a conference room and the "bar" was another folding table in the corner of that. I had to walk to another hotel nearby to... More

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dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Jonathan, I want to personally thank you for sharing your stay with us. We do have a renovation notice posted on our website and have been emailing guests prior to arrival with pictures attached of our current progress. We want to make sure everyone is informed about the condition of our lobby prior to arrival so there aren't any surprises.... More

Chicago, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Hotel Construction in progress, caused many problems Noisy, confusing, relocation of temporary restaurant and fitness center. Fitness Center a mess and most non functioning. Restaurant workable with excellent personnel ( only plus feature in hotel)

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dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Dayton, Thank you for your comments on our restaurant and I’m sorry we were unable to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the construction noise you encountered during our lobby renovation. We are making every effort to get the work done quickly during... More

Alexandria, VA, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Renovations or one thing but cooking inside of a small room where people are seated with paper cups taped over the smoke alarms was pretty shabby. The fitness center was severely lacking. There is no way the experience justified the money spent.

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dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Roy, Thank you for your review of your recent stay. I am sorry about any inconvenience our lobby renovation may have caused. While we are undergoing lobby renovation we have relocated our restaurant and fitness center to our banquet rooms so that construction can be done as quickly as possible. During this temporary relocation we thought it important to be... More

Miami, Florida
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights in this hotel cuase we were traveling all bay área, it is not a huge and luxury Hilton but yet comfortable and profesional, location is very good cuase shopping area and reaturants are all within 15 minutes walking distance, all staffs are freindly and helpful, rooms are big and clean, T.V. screens are awesome, free wifi,... More

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Monterey, California, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2014

This hotel is in a great neighborhood that is quiet, clean, safe, and residential. My suite was on a high floor and had two huge flat-screen TVs with HDTV channels. I liked the flexible cancellation policy and the ability to book a suite through the website. There are several stores and restaurants conveniently located nearby. Although the hotel is undergoing... More

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1 review
5 of 5 stars Reviewed March 12, 2014

Or expierence at the hotel was a very positive one. Our buffet breakfast was wonderful. All staff members were friendly and professional. Definetly go back again. The pool and hot tub were a nice plas as well as the Fitness Center and free Wi-Fi.

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Salisbury, UK
Top Contributor
61 reviews 61 reviews
42 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed February 27, 2014

Great sleep, great breakfast, 24 hr gym for us jet lagged people and close to lots of restaurants and a mall. As usual it was the terrific team that made this an excellent stay. Very efficient and keen to help. Only downside was the cost - but I guess that's Silicon Valley. I'll definitely be back.

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Modesto, United States
1 review
5 of 5 stars Reviewed February 24, 2014

This is one of the best hotels that we have ever stayed at. We have to travel monthly for my daughters volleyball tournaments and this is one of the best hotels that we have found. the staff is so polite and accommodating. The cook to order breakfast bar is AMAZING and makes starting an early day of competitive sports a... More

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Additional Information about Hilton Garden Inn San Mateo

Also Known As:
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
San Mateo Hilton
Address: 2000 Bridgepoint Circle, San Mateo, CA 94404
Phone Number:
Location: United States > California > San Mateo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Official Description (provided by the hotel):
The Hilton Garden Inn San Mateo is just 6 miles from San Francisco International Airport via complimentary shuttle, and offers complimentary high-speed internet access, fitness center and pool. All rooms feature adjustable mattresses, flat screen TVs, refrigerator, microwave, hair dryer, iron and full size board. The hotel is across the street from an outdoor mall and 30 minutes from downtown San Francisco and the Pacific Ocean. ... more   less 
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