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Hilton Garden Inn San Mateo

3.0 of 5 2000 Bridgepoint Circle, San Mateo, CA 94404
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Certificate of Excellence 2014
Hilton Garden Inn San Mateo
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Hilton Garden Inn San Mateo
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335 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centreville, Virginia
Top Contributor
97 reviews 97 reviews
61 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was only here one night and only ate breakfast. Hotel is very modern looking and has a European feel to it. Room and property very well maintained. Close to the 101 and with that, traffic! Walking distance to substantial shopping and places to eat. Stayed here prior to flying out of SFO and being south of the airport for a... More 

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Edgerton, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The buffet breakfast was very good. Staff at breakfast very attentive! Location was awesome. Rooms were clean other than a hand print smudge on the bathroom door. Complimentary internet was not good at all.

Review collected in partnership with Hilton Garden Inn

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Thousand Oaks, California
Top Contributor
50 reviews 50 reviews
41 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you want a nice looking modern hotel to stay while your out and about visiting relatives, on business or engaged in other activities, this is the place to stay. The entrance is inviting and there is plenty of free parking. (Note when staying at some of the other hotels in the area, parking can be an extra $20 or... More 

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Dallas, United States
1 review
2 of 5 stars Reviewed 1 week ago

Wall unit ac/heating, stains on bedding and horribly slow premium internet connections :( Unfortunately, I would not recommend staying here unless there is absolutely no place else to stay in all of silicon valley.

Review collected in partnership with Hilton Garden Inn

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dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Dear Susanne P, Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Thank you, Derek Hudson... More 

Auckland Region, New Zealand
Contributor
18 reviews 18 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent there three nights in december and were surprised. For Hilton they were very up to standard. Nice rooms ! It was amazing how friendly and quiet the staff was . I could sleep without any housekeeping noise etc. Free internet and good shuttle services to Mall and airport. Only problem was the mediocre breakfast.

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Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I chose Hilton Garden Inn San Mateo because of its location close to my daughter's apartment. I found that I really like the hotel. The rooms are clean, the internet is wonderful, the service of cleaning the room etc is excellent, no cutting corners.I like the way they provide water, coffee /tea and biscuits. I like the microwave and frig... More 

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South Lake Taho
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Don't push your luck, one word can say it all. GREAT! experience we will use your hotel again. If you require 200 words you should post how many more are needed. I'm ready to dump this whole review. Four score and seven years ago our fathers brought forth on this continent a new nation dedicated to the proposition that all... More 

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Mississauga, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

No complimentary breakfast. It costs $14.95/per day. Found the location hidden too far in from the main Hwy. The staff were not too friendly. No indication that there was a free shuttle to the airport. I t would have been nice to know before checking out so that proper arrangements could be made.

Review collected in partnership with Hilton Garden Inn

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dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Dear Ian D, I'm sorry you were not completely satisfied and will convey your comments to our staff during our weekly meetings. The Hilton Garden Inn brand does not offer complimentary breakfast, however, if you continue to stay with us using your HHonors account then you can get free breakfast if you reach gold or diamond status. We also offer... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Friendly hotel staff, very helpful and attentive. Airport shuttle was very convenient and convenience to some restaurants were good too. Would give 8 for hotel staff but 5 only for restaurant staff. Service here seemed a bit inexperienced .

Review collected in partnership with Hilton Garden Inn

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Dallas, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The Hotel is average good, the bed was not as comfortable as you would expect from a high caliber hotel. The breakfast though good should be complimentary. The location being close to SFO is certainly the best thing about this hotel.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn San Mateo

Address: 2000 Bridgepoint Circle, San Mateo, CA 94404
Phone Number:
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
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Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hotel Style:
#2 Business Hotel in San Mateo

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