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Hilton Garden Inn San Mateo

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2000 Bridgepoint Circle, San Mateo, CA 94404
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Hilton Garden Inn San Mateo
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Hilton Garden Inn San Mateo
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354 reviews from our community

Traveler rating
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    32
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, Brazil
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel during almost a week in May/2015 and it was a really good experience in my opinion. It is a good alternative taking into consideration the location, since it is close to a mall and main companies at Silicon Valley with easy access to main roads and airport. I rated the quality of room as excellent,... More 

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United States
Top Contributor
91 reviews 91 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice property, clean modern rooms and everything you expect from Hilton Garden Inn. The rooms are quiet, too. I did not have a car and took Uber everywhere. I had a morning meeting and The first Uber was 15 min away (must be busy area). The from desk clerk went out of her way to get me a taxi pronto... More 

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Belmont, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is my 2nd year holding a weekend workshop on this hotel and the staff always deliver the brand promise beyond my expectations. From the Director of Sales, Maribel Delacruz, to the catering coordinator Aileen Mejias, and the front desk staff. They are very attentive to my needs and deliver my requests quickly and very accommodating to the needs of... More 

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Sacramento, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Loved the room furnishings and amenities. Staff was courteous, friendly, and professional. Breakfast and dinner menu offered varienty and dishes ordered were very tasty. The fitness room was adequate. The location of hotel was very good. Enjoyed not having to pay for parking. Overall, I highly recommend this hotel.

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Sacramento, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed just one night, and it was everything you would expect from a Hilton. Very clean and luxurious. Also, I requested a ground floor room and they gave me a ground floor room, so I was very happy about that.

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Los Angeles, California
Top Contributor
57 reviews 57 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here two weeks ago for a leisure trip near San Francisco and also near Silicon Valley. I was a bit worried because it is a three star hotel I believe. We were pleasantly surprised when we arrived. The lobby is modern, updated and clean. The rooms as well. The location is good for Business Travelers. It is about 10... More 

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Orlando, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was friendly, helpful. Great breakfast and chef. When we asked for more towels or bathroom supplies, they came within minutes. When we asked for the best route to Napa, they offered to print out the alternatives, which they did even when we said it wasn't necessary. Location was easy access to several highways.

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Atlanta GA, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

My room backed up to a vending machine. The guy filling up the machine with soda scared the hell out of me at 630AM. Literally thought the wall was going to bust open or the picture come off the wall because it was so loud. I told the front desk but they said they couldn't do anyhting about it. My... More 

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dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

nyc
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 13, 2015

The guest rooms were remodeled a year ago, and they're still fresh and clean! The staff is friendly and helpful. If you need to stay in Foster City, this place has a great location. Looking forward to my next stay!

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legrand
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 12, 2015

We are 5 years customers. We were excited to see the new improve Gorgeous Dinning and Lounge area. I love the cookies for evening. The same cook has Always made Best breakfast and waiter always super nice. I like shopping area near by...see you next time

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