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Hilton Garden Inn San Mateo

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2000 Bridgepoint Circle, San Mateo, CA 94404
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Hilton Garden Inn San Mateo
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367 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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northern CA, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was fairly new and clean. Staff was helpful and friendly. Room was Ok, nothing great but nothing wrong with it either. I did appreciate that you are able to open the windows in the room to allow the fresh air in. Room had a small frig and two TV.s (had a suite). Would be nice if there was a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Auckland Region, New Zealand
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff are very friendly from the front desk, to the shuttle man. I enjoyed my stay even if was only over night. The rooms are lovely, spacious and comfortable beds. I liked the fact I could do a morning walk around a nice area - I went down near the river which was nice to do. I would recommend here.... More 

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Seattle, WA
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised by the decor of the lobby, very pleasant. I enjoyed the free and convenient parking, and the free internet access. The room was nice in terms of layout, lighting, and temperature control. The bed was too soft for my comfort and I found it hard to believe that a nice place like that would not offer... More 

Review collected in partnership with Hilton Garden Inn

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Hockley, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After arriving in San Francisco we had some time before doing a road trip so this hotel was picked for practicality more than anything. As you would expect from a Hilton it was clean, spacious and functional, a little pricey but it did what you'd expect. Staff were friendly too.

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Sugar Land, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I stay at this hotel regularly for business. They are always efficient, friendly, and helpful. The hotel is quiet at night which is important for me, since my business meetings tend to start early. I would recommend this hotel for business or pleasure stays.

Review collected in partnership with Hilton Garden Inn

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Fairfax, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is very a good hotel in terms of location, value, and cleanliness, but the interior colors and decor are hideous. The location is close to the airport and the surrounding shopping and restaurants are excellent. If you are so inclined you can walk to Starbucks, Home Depot, and Costco.

Review collected in partnership with Hilton Garden Inn

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Calgary
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good hotel located in Foster City with easy access of the 92 Hwy. and only 20 minutes south of SFO. Breakfast was very good, parking is free and the hotel is clean. Staff was efficient but showed little or no emotional engagement with the guests proving you can still do the job and not be effective. Location... More 

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Nashville, Tennessee
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed at this Hilton numerous times when I have to travel to San Mateo on Business. Spacious room, quiet and friendly staff. Breakfast is very good. Easy to access from the highway and close enough to the airport.

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Washington DC, District of Columbia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights and left to another hotel. When I made the reservation, I specifically asked for a quiet room. When I arrived, the staff were very friendly and accommodating. I was given a room on third floor. Unfortunately, it was overlooking a dumpster and above an exhaust / septic tank. The exhaust made a loud noise... More 

Was this review helpful? Yes 1
dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Thank you for your review. We greatly appreciate your feedback and we’re very sorry for the noise issues that you experienced in your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Thank you, Derek Hudson General... More 

Windsor, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Very comfortable beds and rooms. The food at the restaurant was good and location of the hotel is perfect. Treated like a queen and enjoyed it. My 15 year old daughter enjoyed this hotel and will be back next year for sure.

Review collected in partnership with Hilton Garden Inn

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