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Hilton Garden Inn San Mateo

3.0 of 5 2000 Bridgepoint Circle, San Mateo, CA 94404
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Certificate of Excellence 2014
Hilton Garden Inn San Mateo
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Hilton Garden Inn San Mateo
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283 reviews from our community

Traveler rating
    140
    102
    26
    11
    4
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68
57
23
110
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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seattle
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I checked in at 8pm on a business trip recently. The moment I stepped into the room, strong smoking smell got me right back to the check-in counter for a change of room. Without an apology, the check-in staff said oh we are a non-smoking facility. Your room is the last room available. Why don't you open the window and... More

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dghudson, General Manager at Hilton Garden Inn San Mateo, responded to this review

Dear Chenchi, Thank you for taking the time to share your feedback about my hotel. It is 100% non-smoking, but we sometimes get a guest who smokes in a room without regard for others. I apologize for the issue with your room. Our housekeeping staff has addressed it but regret that it disrupted your stay and have shared your comments... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

My wife and I, stayed here for one night and we were blown away by the exceptional service. When we arrived, we were hungry and gave us complimentary cookies and treats. We were called to our room to let us know that the airport shuttle was waiting for us. My wife had her period, and the Front Desk gave her... More

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Philadelphia, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel gives a great room with a huge comfortable bed, a TV, a fridge, a microwave. It's great to stay here for an extended stay. I recommend it if you're travelling for business, because it can be a tad too expensive if you're travelling for leisure/sight-seeing.

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Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is great. Close to San Mateo business parks with great restaurant choices nearby. The hotel is clean and the service was excellent. Nice gym and pool area. The hotel restaurant was also a good choice. Shuttle from SFO makes it easy to get to and from airport. Excellent at all points of contact.

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Bangalore, India
1 review
4 of 5 stars Reviewed 1 week ago

Just completed a five night business visit at this hotel. I've been here before and this efficient Hilton Garden Inn still does just about everything well. Room is large, clean and quiet with comfortable bed. Heard noises from the room upstairs just once for a minute or so. Good complimentary wi-fi internet service once you deal with the small irritant... More

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1 review
4 of 5 stars Reviewed 1 week ago

This is the second time at this hotel and both times I was very satisfied. The hotel was clean and the beds were very comfortable. The breakfast was good but may not be worth it if not included with the room. (~$14) Love that they have Starbucks coffee available.

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Clifton VA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a well-appointed and beautiful hotel. The design of the hotel was modern and efficient, yet still welcoming. The service was outstanding and always rendered quickly. I would highly recommend Hilton Garden Inns. They seems to have mastered the entire package for a business traveler.

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Mission Hills, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hotel was super clean and everything looks new. It is in a nice quiet business area with no traffic and plenty of restaurants around. The area is safe and quiet. The room was very clean and the staffs are professional.

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Sacramento, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel was clean and located within walking distance of a Target, Ulta, Bed, Bath & Beyond, many restaurants, and a sports clips. Pretty much everything you'd need if you were staying there for a wedding. Which is exactly what I was there for! The patio is heated and comfy when relaxing at night. The breakfast we got was good.... More

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Phoenix, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. If you are a light sleeper do not reserve a King Suite as they back up to the elevator and for some can be bothersome when sleeping. It didn't bother my husband just me. Very nice hotel and area. Accomodation to and from airport are a wonderful asset. Staff excellant!

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Additional Information about Hilton Garden Inn San Mateo

Address: 2000 Bridgepoint Circle, San Mateo, CA 94404
Phone Number:
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
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Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo

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