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San Mateo SFO Airport Hotel

350 North Bayshore Blvd, San Mateo, CA 94401 (Formerly Comfort Inn Airport South)
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1 room 1 guest
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San Mateo SFO Airport Hotel
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75 Reviews from our TripAdvisor Community

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Traveler rating
    7
    27
    23
    7
    11
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14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was looking for a CLEAN place to rest my head for my final night in town and I found all that and then some. The staff was kind and friendly upon both checkin and checkout. The available amenities were better than many of the nicer hotels I stayed in and included free wifi, microwave and fridge. The room was... More 

Was this review helpful? Yes 1
Brentwood, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2015

If I can give "0", I would do that without a second thought. Extremely rude staff. Be aware, you'll be treated like a piece of garbage here. Her name is Liu. Refused to help, argued with you when you don't agree to do what she wanted you to do, and yelling back even after you shut up. Horrible experience for... More 

Was this review helpful? Yes 1
CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Dear Pi8765ggy Thank you very much for taking the time to share your feed back with us and very sorry that you didn't receive the welcome and hospitality all our guests deserve. The team member who hasn't meet our and your standards is no longer working with us and we are giving our best to hire and train individuals who... More 

gt yarmouth
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 18, 2015

we decided to stay our last night close to the airport in San Francisco I was glad that we didn't book in hear for any longer than 1 night ! , the room was clean but dated and the lady on the desk who didn't speak English well was polight but didn't understand our request we had arrived late and... More 

Was this review helpful? Yes 1
McKeesport, Pennsylvania
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 5, 2015 via mobile

Staff was tremendous. Very friendly and willing to help. Transportation to/ from San Francisco airport good via hotel. Rooms in big need of updating and cleaning. Carpet dirty, beds basic. Nice bath and body works products in bathroom. Good breakfast. This hotel is no longer a comfort inn even though some websites say it is.

Was this review helpful? Yes 1
CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Thank you very much for staying with us and your feedback. Glad to hear that you were please with some of the services we provide such as complimentary shuttle, breakfast and customer service. I am terribly sorry to hear that our cleanliness was not up to par and I would like to follow up with the team and find out... More 

1 review
5 of 5 stars Reviewed July 3, 2015 via mobile

They have good room prices, it's clean, and peaceful. It's close to the freeway so it's really convenient. It's also fairly close to downtown San Mateo, where there's ALOT of restaurants and fun things to do. We got a room here for the first time just to escape a really stressful week, and we've been coming back ever since. :)

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Fair Oaks, California
Level Contributor
175 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed June 29, 2015

We stayed here using the Fly and Park option. The hotel is convenient to the airport with frequent complimentary shuttle service. Free parking for 14 days is included in the room rate. Extra day parking is most reasonable for Bay Area. Our room was comfortable and clean. Both the bath and bed linens were of good quality. The air conditioner... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 18, 2015

Upon arrival, realized same place we stayed couple years ago. Bldg. exterior & room fairly decent, need to refurbish breakfast chairs. Helpful to have tv channel listing, had to scroll to locate or note channels on paper. Difficulty w/ coffee machine, maintenance finally fixed outlet 3rd day. Nice to have ottoman though used as extra luggage rack. Breakfast was ok,... More 

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CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Thank you very much for choosing us and the opportunity to welcome you. We truly appreciate your feedback and all your points will be shared with correct departments to prevent future challenges. We will be going to through major renovation and chairs will be changed through this process. Terribly sorry that there was a language barrier during breakfast and we... More 

San Mateo, California
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed June 11, 2015

Stayed here for three days in April for a total of $375.92 with a different price every night. Thursday $124.78, Friday $115.11, Saturday $95.75 plus tax & fees. This hotel's rates change daily so always check. The check-in staff ladies were very welcoming and friendly. My room and bath were very clean. Not a very big room, but adequate. Flat... More 

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CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Thank you very much for sharing your great feedback with us and other travelers. We aim to make sure that our guests have the best possible service during their stay. I will make sure that our team has your feedback and take preventative measures. Due to demand in the area our rates may changes daily and we make sure that... More 

Baltimore, Maryland
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 11, 2015

I took a long weekend trip for my birthday in October 2014. I completely forgot about this hidden gem! The room was just as clean and nice as any Marriott but much less expensive! The free breakfast was not limited to the standard continental of stale muffins and bulk cereal. This spread had every thing from eggs, bacon and sausage... More 

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Orange, California
Level Contributor
138 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 11, 2015

Budget hotel with airport shuttle to SFO and breakfast. We had to spend a night because we missed a connecting flight so the airline paid for a stay here. We waited about 20 mins for the shuttle and it was a 10 min ride from SFO (make sure to reserve your spot at the Front desk as it's limited seating... More 

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