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San Mateo SFO Airport Hotel

350 North Bayshore Blvd, San Mateo, CA 94401 (Formerly Comfort Inn Airport South)
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San Mateo SFO Airport Hotel
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88 Reviews from our TripAdvisor Community

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Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

I wasn't what to expect for a 2.5 hotel but in San Francisco you can't beat free hotel parking, free breakfast and free wifi!!! The hotel is a bit older but the rooms are very cozy and the restrooms are very nice. I was very pleased with our stay here.

Helpful?
Thank Daniela M
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you so much for you recent review on our hotel! We are so pleased to hear that you enjoyed your stay with us and that we exceeded your expectations. On behalf of our entire staff we look forward to having you stay with us in the near future! Best Regards, Christine Front Office Supervisor More 

Atascadero, California
Level Contributor
547 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
3 of 5 stars Reviewed December 25, 2015

Well sorry to say I'm going to give this place a nice solid 3 star. And no more. It's clean enough, nice enough, it's so aging, but the maintenance seems to be in place, the entrance and exit are a little tight. It's easy enough to find. The blankets are a little lacking for me, the breakfast from 6 to... More 

Helpful?
Thank CharleySays
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you for your review on our hotel. I'm sorry to hear that we didn't live up to your expectations. I hope you are willing to give our hotel another try in the future so that we may have the opportunity to not only live up to your expectations, but exceed them. If there is anything we can do to... More 

Cebu Island, Philippines
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 23, 2015

Hotel need to be updated but was clean, and breakfast was good. WiFi was good and free shuttle service to the airport. Staff was very helpful as well. I got a good deal for the money, otherwise I would have passed on this hotel. It reminds me of a old military hotel and I had a suite room. Most things... More 

Helpful?
Thank Blu_Haliday
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you so much for your review on our hotel. I am pleased to hear that your stay overall was a good one. We hope to see you again in the future and if there is anything we can do to assist you with future stays, please let us know. Best regards, Christine Front Office Supervisor More 

North Carolina
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed December 15, 2015

I've never travelled with my mother since she started using a walker. I booked at the last minute and explained our needs. The price -- for SFO -- was awesome. $139. I've paid nearly that for a cheap and nasty motel down the peninsula so I was excited that we could get a Marriott for that price The room was... More 

Helpful?
Thank travelviapurple
San Jose, Costa Rica
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 22, 2015

The staff could not have been more accomodating. I flew in on a redeye from Costa Rica for a funeral and they allowed me to get into my room in the morning so that I would have time to get ready for the funeral that afternoon. Conveniently located to the airport and shopping. Great breakfast.

Helpful?
Thank Heather D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2015 via mobile

I had to make a last minute reservation due to an airline error,so I called TripAdvisor to help me find a room. I didn't realize I needed to call the hotel to have the shuttle pick me up at the airport, so by the time I called the hotel I was tired and wanted to get to my room. Mickey... More 

Helpful?
1 Thank MYOSUBUCKEYES
Miami
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed November 14, 2015

United Airlines puts customers from its delayed flights in this property. Airport Courtesy Van The hotel name does not appear on any courtesy van circulating SFO Airport so you'll need to have telepathic skills to know to take the green and white "Holiday Inn Suites San Mateo" shuttle (that hotel is next door - and in an entirely different category.)... More 

Helpful?
1 Thank PegasusMiami
CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Hello Thank you very much to taking the time to share your feedback with us. We welcome distressed passangers on daily basis and rely on airlines to provide all passengers our information for our shuttle service. I am terribly sorry that you didnt receive our contact information to orginize your shuttle pick up. We share our shuttle with our sister... More 

Cleveland, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

Room is very small and feels outdated. The tv does not directly face the bed. There is a in wall ac unit. The location also has highway noise. The hotel has multiple buildings and the hallways are on the outside.

Helpful?
Thank kazarko
Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 22, 2015

The staff is friendly and helpful. The hotel is very dated. Everything is in working order and close to the airport with a complimentary shuttle. The rooms are clean, the halls, etc. need a good cleaning If you are looking for a budget hotel near the airport and are not looking for modern amenities this would be an option.

Helpful?
Thank Gerry B
CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Hello and thank you very much for staying with us and your feedback. We have an excellent team here to serve and welcome all our travellers. We are very excited to share with you that we will be going under major renovation in the very near future and we look forward to serving our guest with our updated and modern... More 

Melbourne, Australia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 22, 2015

I recommend this hotel if you are on a modest budget. Front desk staff were exceptionally helpful. Breakfast is good. There was no traffic noise on the third floor overlooking the highways (maybe because the air conditioner was keeping us cool!) I like the layout with sinks separate from the bath/shower and toilet. The older style furnishings felt cozy. Bed... More 

Helpful?
Thank Clear-Direction
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