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All 14 San Mateo hotels

San Mateo SFO Airport Hotel

2.5 of 5 Hotel   |   350 North Bayshore Blvd, San Mateo, CA 94401 (Formerly Comfort Inn Airport South)
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Ranked #11 of 14 hotels in San Mateo
A recent review
3 of 5 stars reviewed 2 weeks ago
ontheroadagain96815 Honolulu, Hawaii
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21 people have reviewed this hotel

Traveler rating
    2
    5
    8
    2
    4
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4
5
2
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

- Shuttle does not operate from midnight to 4 am. - I very much appreciate the front desk (Juliet) helping me get to hotel without having to take taxi (because of mistaken inference by other employee about shuttle operation early in the morning.) - Older facility but it has all the necessities i.e. coffee maker, refrig, flat screen, etc. and... More

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 27, 2014

Clean but very run down place. No Internet connection during the day or night. (I had to go to an other hotel lobby to get online) Very disappointing the internet connection! TV is cutting out when watching. Water in the shower is running very slow, takes forever to have a shower. Front desk staff are very cold and not really... More

Was this review helpful? Yes 1
FOM_HISanMateo, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear BillyN, Thank you for taking the time to review your stay at the San Mateo SFO Airport Hotel. We would like to thank you for your feedback on the service you received, as it does help us to retrain our staff when they are not providing the level of service that is expected. We have just upgraded our wireless... More

San Jose, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2014

It really hurts me when i write this revew..i booked this place for Feb 25th till Feb 27th for work and i did not even have a Wifi connection that was working. I called the front desk and they gave me a reason that many people are using wifi and thats why i am not getting the connection...i was like... More

Was this review helpful? Yes 1
FOM_HISanMateo, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear NishaT, Thank your for your review of your stay with us. We would like you to know that he have just upgraded our entire wireless internet system in the hotel, which is providing higher speeds and better connectivity in our guest rooms and public areas. While we did offer you a discount, we also did not charge you for... More

Singapore, Singapore
Top Contributor
62 reviews 62 reviews
31 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 21, 2014 via mobile

My title sums it all up. This is pretty much a no frills airport hotel but they have a very decent sized room with a very comfortable bed, recently renovated bathrooms, bath and body works toiletries, complimentary tea, coffee, a fridge, coffee machine and a microwave. Am very satisfied with this hotel overall and would recommend it to anyone who... More

Was this review helpful? Yes 4
northern Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 15, 2014

Yes, this is an old Comfort Inn, and a little shabby around the edges. But it doesn't deserve the bad reviews it has received, IMHO. While I'd agree that it isn't worth $200 a night, I paid well south of $100, and for what I paid, it was well worth it. The front desk staff were polite and friendly, there... More

Was this review helpful? Yes 2
FOM_HISanMateo, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear Halls120, Thank you for taking the time to review your stay at the San Mateo SFO Airport Hotel. We have been working to upgrade furniture and the linens in the guest rooms. We are looking forward to our renovations later this year which will provide an entirely different experience for our guests. We hope to see you again in... More

Bandon, Oregon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 6, 2014

I found this Hotel (really a poorly repainted Motel 6 wannabe). Through Hotel Tonight. Paid over $200 including tax. Other customers reported rates much lower. There is no onsite cafe. The cafe in the adjoining hotel serves this property. Three of us at the bar ordered dinner. Two meals were not edible. Cafe did not charge for mistakes. They offered... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 18, 2014

My tour group brought us to the hotel. The lobby was separated from the hotel wing and we had to lug our luggages into the cramped and small hallway. Stayed at the west wing. The room was nice and clean. It has a microwave much to our relief. The place is closed to hotel and maybe silicon valley but from... More

Was this review helpful? Yes 4
Fresno, CA
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 13, 2014

We weren't exactly thrilled to end our Priceline search with this property, but we were pleasantly surprised to find it was actually a decent value. This is one of those hotels that seems like it's been rebranded about five times over the last decade, but the staff was great to us and it's in a perfect location near the freeway.... More

Was this review helpful? Yes 4
FOM_HISanMateo, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear 56waldorf, Thank you for reviewing your stay at the San Mateo SFO Airport Hotel. We are excited as we have just upgraded our entire wireless internet system which will increase the speeds and usefulness of our system. We hope to see you again on your next visit to the area. Travis N. Rooms Division Manager More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2014

Horrible, horrible service. The front desk people don't know what they're doing. Bad attitude and talk with accusatory tone. Virtually no management. The room itself is pretty basic. Only stay if there are no other choice. Would not pay more than $60 for a room in this hotel.

Was this review helpful? Yes 1
FOM_HISM, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear E H, I would like to apologize for our failure in service during your stay. I have sent you a private message, as I would like to speak directly with you regarding your stay. Thank you for taking the time to review our hotel, as it helps us to see where we still need some work. I look forward... More

Las Vegas, NV
Top Contributor
95 reviews 95 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 31, 2013

Date: 12-21-13 to 12-23-13 (2 nights) I got the hotel via Expedia. It is a nice hotel, clean, and affordable. I'd stay there again. Good: Quite a lot of good for an inexpensive San Francisco hotel. The staff is super friendly and helpful. The breakfast is free and good. The room was clean and modern with standard amenities. The neighborhood... More

Was this review helpful? Yes 3

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Additional Information about San Mateo SFO Airport Hotel

Also Known As:
Comfort Inn Airport South Hotel
Comfort Inn Airport South Hotel San Mateo
Comfort Inn San Mateo
Comfort Inn Airport South
San Mateo Comfort Inn
Address: 350 North Bayshore Blvd, San Mateo, CA 94401 (Formerly Comfort Inn Airport South)
Location: United States > California > San Mateo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #11 of 14 hotels in San Mateo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — San Mateo SFO Airport Hotel 2.5*
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