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Holiday Inn San Mateo-San Francisco SFO

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330 N Bayshore Blvd, San Mateo, CA 94401
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Holiday Inn San Mateo-San Francisco SFO
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215 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Placid, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed here two nights to attend concerts in Santa Clara. The hotel is right off of the highway with easy access. Staff were friendly. The room was clean and spacious. There is a laundry on site and a good business center. Plenty of parking and used a lot by business travelers so the place was pretty quiet.

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Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, I am so happy to hear your stay was great. Please give us a visit when you are back in the area! Sincerely, Kara n Front Office Manager More 

Dallas
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right off the highway, it was perfect for an in and out before a departure at SFO. The room was clean and comfortable. Parking was free and so was the wifi. The staff were nice and helpful. The water pressure in the shower was awful, but that may be just a California thing. I would stay here again if I... More 

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1 review
5 of 5 stars Reviewed May 26, 2015

Nice hotel. Room well appointed, easy location to drop off rental car. Good restaurants in the area. Staff helpful and pleasant to deal with. GPS to hotel address was not accurate had to call hotel to get directions.

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Sacramento, CA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 11, 2015

This is a quality property. It's a great deal -- the rooms are spacious and comfortable. An added bonus: there are no bogus resort and parking fees that you pay when staying closer to the airport. Slept like a baby on the bed -- really appreciate all of the pillows! Staff was very friendly and helpful. The property is right... More 

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California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 15, 2015

This is our favorite hotel to stay whilewe travel to San Fran, it's right outside of the city, literally only 20 minutes away from downtown San Fran if you don't hit any traffic. We have had nothing but friendly service from the front desk to the housekeepers. The hotel doesn't offer free breakfast although their prices are similar to those... More 

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Crieff, United Kingdom
Level Contributor
146 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

We spent one night here as we changed flights. Although on paper a little further from SFO than some other options, this Holiday Inn is not far by their own shuttle. I stayed as an IHG Gold Ambassador and was warmly welcomed by the friendly staff. The room was a good size, clean and comfortable, with a decent bathroom. Would... More 

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Los Angeles, California
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 6, 2015

We were here for 2 nights on a holiday trip. The accommodation was reasonable, and parking was adequate, as in we were able to find it with a bit of searching within the property. We were a big group and stayed in one of the suites with 3 beds. It's basically a motel and nothing else, and I'm satisfied with... More 

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Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 1, 2015 via mobile

We spent one night here this past weekend with a rather large group after a performance in San Mateo. We arrived late (almost 11pm) on a busy weekend and couldn't find a parking spot anywhere. After inquiring with the young lady at the front desk (I apologize but I don't remember her name) she went above and beyond and checked... More 

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Denmark
1 review
2 of 5 stars Reviewed February 26, 2015

The room i was in was a king executive, very comfortable and spacious. The process check in was fairly quick and easy. I must say the front desk agent while i was checking out did not even notice me. She was too busy on her cellphone to acknowledge me. Than while checking out was rude and didn't apologize. Everything else... More 

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Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn and Suites in San Mateo. I am disappointed to hear your check out experience was unsatisfactory. Again, please accept our sincerest apology for us not meeting your expectation during your stay. I want to assure you our hotel is very proud on providing superior service. We... More 

Portland, Oregon
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed February 16, 2015

Management attention to detail shows in many ways. I was late for my airport shuttle ride, and the front desk called my room, and then held the shuttle for me. The business center computer & printer worked flawlessly. Ramsey's special-recipe evening cookies are the best lobby cookies I have ever had. Room & property clean and well-maintained. All staff courteous... More 

Was this review helpful? Yes
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for the great review of our property! We work really hard to serve guests in a great environment, and I’m glad to see those efforts pay off on your last visit. I will make sure that Ramsey gets the recognition he deserves. Hope to have you back soon! More 

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