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All 14 San Mateo hotels

Holiday Inn San Mateo-San Francisco SFO

3.0 of 5 Hotel   |   330 N Bayshore Blvd, San Mateo, CA 94401
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69%
Ranked #5 of 14 hotels in San Mateo
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 days ago
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180 people have reviewed this hotel

Traveler rating
    68
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    36
    14
    6
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38
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69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
1 review
4 of 5 stars Reviewed 4 days ago NEW

Rema was very helpful at my stay at the hotel. She was able to help me through some bumps in the road with the room and the hotel services. Hotel management should have done a better job with the tv/cable disruptions and wifi.

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Toronto, Canada
1 review
2 of 5 stars Reviewed 1 week ago

This hotel cost me almost a hundred bucks in mobile charges because the internet was so slow, it was unusable. It took more than 10 minutes to load a simple home page like google. A hard line connection did not help. Staff simply shrugged and said oh well. Also had some issues on checkout, because i forgot too (my fault)... More

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FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear JohnnyGambler, Thank you for reviewing your recent stay with us, and for choosing the Holiday Inn and Suites in San Mateo for your recent trip. During your stay, we were in the process of upgrading our wireless internet services, which resulted in slower speeds than normal as they were disconnecting and connecting all of the new equipment. We are... More

Salisbury, UK
Top Contributor
61 reviews 61 reviews
42 hotel reviews
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel offers free internet .. except it just doesn't work. I have been staying for 2 nights and have 2 more to go. Despite being in the heart of Silicon Valley this hotel offers an incredibly unreliable internet experience. The first night it was up and down like a yoyo - and the second it was non existent. As... More

Was this review helpful? Yes
FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Will E, Thank you for reviewing your stay with us, and I am very sorry for the issues you encountered with our wireless system while we were upgrading. It is fully functional now, and we are pleased with the faster speeds and improved connections for all of our guests. We do hope that you will consider the Holiday Inn... More

1 review
4 of 5 stars Reviewed 1 week ago

The hotel is good and the Staff (Rema & team) was very helpful through out my stay. They helped me with the booking even though I arrived a day early. Hotel is in a good location. Will for sure stay here again if I return to San Mateo Shreekanth. V

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Sydney, Australia
Top Contributor
173 reviews 173 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed just for 2days, and i'm so happy, never expected that this one is excellent. The hotel is so clean, our bed is really comfortable,we have 2 queen beds and the room is so spacious. Shower and toilet, you couldn't ask for more. Clean towels everyday and provided Nespresso. What you will experience in a five star accomodation, you... More

Was this review helpful? Yes 1
FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Maganda0411, We are very happy to hear that you enjoyed your stay with us, and that we were able to provide a wonderful experience during your stay. It does trouble me to hear of the experience you encountered with one of our team members, and I have sent you a private message to get more information on the situation.... More

Minnesota
Top Contributor
266 reviews 266 reviews
88 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I don't expect too much from a Holiday Inn, but this one is nice. The staff was average upon check-in. I think the clerk was new as she forgot to give me a key, and when I asked for one she gave me the master key for all of the rooms. The rooms have been nicely updated. The beds were... More

Was this review helpful? Yes 1
FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear MinnesotaRandy, Thank you for taking the time to review your recent stay with us. We do value all feedback both negative and positive as it helps us to see how we are doing in all areas. I have sent you a private message to get more info on your stay, as we would like to follow up on the... More

Sparks, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean, convenient, and welcoming. The great restaurant located in the lobby area as well as a washer/dryer for your convenience as well. There is delicious fruited water, the fruit changes each day, to refresh you while you wait for your spacious and emaculate rooms. The hotel offers an office area with two computers as well as a... More

Was this review helpful? Yes 2
FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear L P, Thank you for such a wonderful review! We are glad that you enjoyed your stay, and that our staff were friendly and accommodating to you. We appreciate you taking the time to mention our team members as well, and will be sharing your comments with them. We look forward to seeing you again on your next trip... More

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You don't really expect much from a Holiday Inn near the airport with some negative reviews on TA. But I was pleasantly surprised by this particular Holiday Inn. Front Desk The front office staff were friendly and professional, with plenty of advice Room The rooms are very large, with a work area, sofa and a king sized bed. The room... More

Was this review helpful? Yes 1
Bangalore, Karnataka, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2014

The people at the hotel are the best you will find anywhere. Here on business and rarely find staff that will go out of their way to make your stay great. The most entertaining shuttle drops you will get with Jose and Ramon, and they are free to Bart and SFO. At the front desk, Rema does a fantastic job,... More

Was this review helpful? Yes 2
Laguna Niguel, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2014

What a wonderful experience. There was nothing the management staff, service staff and wait staff wouldn't do to go the extra distance to provide outstanding service. The hotel property and rooms were immaculate. We were a party of 15 men's volleyball team. To accommodate our tournament schedule they went out of their way to prepare a buffet breakfast on just... More

Was this review helpful? Yes 2

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Additional Information about Holiday Inn San Mateo-San Francisco SFO

Also Known As:
Holiday Inn San Mateo-San Francisco Sfo Hotel
Holiday Inn San Mateo-San Francisco Sfo Hotel San Mateo
Holiday Inn San Mateo
Quality Inn San Mateo
San Mateo Quality Inn
Address: 330 N Bayshore Blvd, San Mateo, CA 94401
Phone Number:
Location: United States > California > San Mateo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in San Mateo
#3 Family Hotel in San Mateo
#5 Business Hotel in San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Mateo-San Francisco SFO 3*
Official Description (provided by the hotel):
The Holiday Inn & Suites San Mateo / San Francisco SFO is the newest and most modern hotel in the area. Conveniently located off US-101, we are situated among fine dining, world-renowned attractions, endless shopping possibilities and vast business opportunities. Our prime location places you within minutes from the San Francisco International Airport, Downtown San Francisco, Golden Gate Park, Monster Park, San Mateo Expo Center, Downtown San Mateo, AT&T Park, Half Moon Bay, East Bay, Pier 39, Alcatraz, Fisherman's Warf, Hillsdale Mall, Pacifica Beach, Golden Gate Bridge and is a short drive from Napa and Sonoma Valley which hosts some of the finest vineyards in the world. ... more   less 
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