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Holiday Inn San Mateo-San Francisco SFO

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330 N Bayshore Blvd, San Mateo, CA 94401
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Holiday Inn San Mateo-San Francisco SFO
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Holiday Inn San Mateo-San Francisco SFO
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213 reviews from our community

Traveler rating
    80
    67
    41
    17
    8
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49
34
12
84
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento, CA
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a quality property. It's a great deal -- the rooms are spacious and comfortable. An added bonus: there are no bogus resort and parking fees that you pay when staying closer to the airport. Slept like a baby on the bed -- really appreciate all of the pillows! Staff was very friendly and helpful. The property is right... More 

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California
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

This is our favorite hotel to stay whilewe travel to San Fran, it's right outside of the city, literally only 20 minutes away from downtown San Fran if you don't hit any traffic. We have had nothing but friendly service from the front desk to the housekeepers. The hotel doesn't offer free breakfast although their prices are similar to those... More 

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Seattle, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

This hotel is close to SFO and next to highway 101. It was a comfortable hotel with great value. One thing stands out to me is its green initiative. I suggest they consider Foli app which I encountered at another hotel. Via Foli, I can read digital magazines for free and access guest directory digitally. It is green and reduces... More 

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Crieff, United Kingdom
Top Contributor
146 reviews 146 reviews
50 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

We spent one night here as we changed flights. Although on paper a little further from SFO than some other options, this Holiday Inn is not far by their own shuttle. I stayed as an IHG Gold Ambassador and was warmly welcomed by the friendly staff. The room was a good size, clean and comfortable, with a decent bathroom. Would... More 

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Los Angeles, California
Top Contributor
53 reviews 53 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 6, 2015

We were here for 2 nights on a holiday trip. The accommodation was reasonable, and parking was adequate, as in we were able to find it with a bit of searching within the property. We were a big group and stayed in one of the suites with 3 beds. It's basically a motel and nothing else, and I'm satisfied with... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 1, 2015 via mobile

We spent one night here this past weekend with a rather large group after a performance in San Mateo. We arrived late (almost 11pm) on a busy weekend and couldn't find a parking spot anywhere. After inquiring with the young lady at the front desk (I apologize but I don't remember her name) she went above and beyond and checked... More 

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Denmark
1 review
2 of 5 stars Reviewed February 26, 2015

The room i was in was a king executive, very comfortable and spacious. The process check in was fairly quick and easy. I must say the front desk agent while i was checking out did not even notice me. She was too busy on her cellphone to acknowledge me. Than while checking out was rude and didn't apologize. Everything else... More 

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Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for taking the time to review the Holiday Inn and Suites in San Mateo. I am disappointed to hear your check out experience was unsatisfactory. Again, please accept our sincerest apology for us not meeting your expectation during your stay. I want to assure you our hotel is very proud on providing superior service. We... More 

Portland, Oregon
Top Contributor
84 reviews 84 reviews
46 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed February 16, 2015

Management attention to detail shows in many ways. I was late for my airport shuttle ride, and the front desk called my room, and then held the shuttle for me. The business center computer & printer worked flawlessly. Ramsey's special-recipe evening cookies are the best lobby cookies I have ever had. Room & property clean and well-maintained. All staff courteous... More 

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Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for the great review of our property! We work really hard to serve guests in a great environment, and I’m glad to see those efforts pay off on your last visit. I will make sure that Ramsey gets the recognition he deserves. Hope to have you back soon! More 

Hong Kong, China
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2015

It was a very nice hotel with great value. The room was great, very large and cozy, also with all the facilities you would expect. Location was a bit far from city centre, but still ok. Beds were very comfortable, we slept very well. Hotel offered free wifi, and speed was quite fast. I would recommend this hotel.

Was this review helpful? Yes 1
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel! More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2015

Was looking for a hotel in between Portola Valley and. San Francisco and chose to stay at San Mateo. Stayed for 2 weeks and was comfortable in a suite which was spacious. Having free internet and parking is definitely a plus. close to the freeway and you could hear traffic from the freeway if your room was facing it but... More 

Was this review helpful? Yes
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, We are delighted to hear that you found our staff helpful and friendly and that you had a first class stay with us. Rest assured that your comments are greatly appreciated and help us to motivate our team to continue creating a hotels guest love. We're so happy that you could enjoy the downtown area restaurants as... More 

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