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Holiday Inn San Mateo-San Francisco SFO

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330 N Bayshore Blvd, San Mateo, CA 94401
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1 room 1 guest
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Holiday Inn San Mateo-San Francisco SFO
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219 Reviews from our TripAdvisor Community

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Traveler rating
    83
    68
    43
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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BC, Canada
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

A friend booked what I believe was a king suite for me for 4 nights. Hotel was easy to get to if driving north on 101. A little trickier if driving south as I was from the airport. I wish I had rented a car in San Mateo instead of the airport and used the hotel's shuttle. There is nothing... More 

Was this review helpful? Yes
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a comprehensive review about your stay. I am pleased that you have recognized our staff friendly and professional. Your additional comments about our hotel rooms' lacking outside light coverage will be considered for improvements needed on our end. Once again, we appreciate your review and we look forward to... More 

Kuala Lumpur, Malaysia
Level Contributor
97 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights. The room I got was designed for wheel chair access, so it was big. Even the bathroom. But the walls are thin and so is the ceiling, so the noise reduced my ability to get continuous sleep. The bed is big and comfortable, all is very clean, but the carpet is old... no smell though.... More 

Was this review helpful? Yes
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, We take your comments very seriously, and thank you for taking the time to evaluate your stay and to provide feedback about how we can improve. We appreciate you taking the time to bring this matter to our attention, and apologize for any inconvenience you may have experienced with noise during your rest. Thank you for staying... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2015

Wow....not only were the rooms clean,but also spacious and stylish. The entire staff were very nice and helpful during the stay. I've always had a very good experience with IHG, but this place also had some great cooks.....get an order of the hamburger sliders.

Was this review helpful? Yes
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, We are so happy you were impressed with our room and staff. We hope to see you the next time you are in the area! Sincerely, Kara N Front Office Manager More 

Walla Walla, Washington
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 9, 2015

The girl at the front desk her name was Christine... She was so nice & amazing. So very helpful & considerate that I would go to that motel again. She had a beautiful smile on her face the minute that we got in to check in she also took a picture of us when we left. We were wanting a... More 

Was this review helpful? Yes
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, Thank you for the great review of our property! We work really hard to serve guests in a great environment, and I’m glad to see those efforts pay off on your last visit. I will make sure that Christine gets the recognition she deserves. Hope to have you back soon. Sincerely, Kara N Front Office Manager More 

Lake Placid, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015

We stayed here two nights to attend concerts in Santa Clara. The hotel is right off of the highway with easy access. Staff were friendly. The room was clean and spacious. There is a laundry on site and a good business center. Plenty of parking and used a lot by business travelers so the place was pretty quiet.

Was this review helpful? Yes
Kara N, Front Office Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Valued Guest, I am so happy to hear your stay was great. Please give us a visit when you are back in the area! Sincerely, Kara n Front Office Manager More 

Dallas
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 22, 2015

Right off the highway, it was perfect for an in and out before a departure at SFO. The room was clean and comfortable. Parking was free and so was the wifi. The staff were nice and helpful. The water pressure in the shower was awful, but that may be just a California thing. I would stay here again if I... More 

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1 review
5 of 5 stars Reviewed May 26, 2015

Nice hotel. Room well appointed, easy location to drop off rental car. Good restaurants in the area. Staff helpful and pleasant to deal with. GPS to hotel address was not accurate had to call hotel to get directions.

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Sacramento, CA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 11, 2015

This is a quality property. It's a great deal -- the rooms are spacious and comfortable. An added bonus: there are no bogus resort and parking fees that you pay when staying closer to the airport. Slept like a baby on the bed -- really appreciate all of the pillows! Staff was very friendly and helpful. The property is right... More 

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California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 15, 2015

This is our favorite hotel to stay whilewe travel to San Fran, it's right outside of the city, literally only 20 minutes away from downtown San Fran if you don't hit any traffic. We have had nothing but friendly service from the front desk to the housekeepers. The hotel doesn't offer free breakfast although their prices are similar to those... More 

Was this review helpful? Yes 1
Crieff, United Kingdom
Level Contributor
145 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

We spent one night here as we changed flights. Although on paper a little further from SFO than some other options, this Holiday Inn is not far by their own shuttle. I stayed as an IHG Gold Ambassador and was warmly welcomed by the friendly staff. The room was a good size, clean and comfortable, with a decent bathroom. Would... More 

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