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Holiday Inn San Mateo-San Francisco SFO

3.0 of 5 330 N Bayshore Blvd, San Mateo, CA 94401
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Certificate of Excellence 2014
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Holiday Inn San Mateo-San Francisco SFO
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Holiday Inn San Mateo-San Francisco SFO
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196 reviews from our community

Traveler rating
    75
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    39
    15
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Germany
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

A hotel right next to 101, close to SFO airport - a really excellent location in terms of practicability. But, unfortunately, the windows are not soundproof - at all! So you might want to consider packing earplugs… While you are at it, consider something to counter the rather strange smell, probably related to some cleaning liquid (I hope;-) The restaurant... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I've stayed here a few times for business, it's a decent hotel and the staff is friendly. It truly is just an airport hotel with nothing near. There is an onsite restuarant if you get hungry. I've never tried it, but several co-workers have. The rooms are very large with either a king size bed plus a seating area or... More

Was this review helpful? Yes
Clifton Park, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at hotels in Philadelphia, New York, Boston, Great Britain, and Spain. I have found out the name values of hotels do matter, but only to a certain point. What I get after leaving those places is a ridiculous amount of bill for room and food, and the bragging right to say "yeah I've stayed at XXX in Barcelona,... More

Was this review helpful? Yes 1
Walnut Creek, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2014

If you want to have the shuttle pick you up in a timely matter - do not choose this hotel!! We called hotel last night at 9:10 pm.after arriving with our baggage at SFO. We arrived at the hotel at 10:35 pm. We had to call the hotel 4 times to see where the shuttle was - each time the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear PammyK784, Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the experience you had with our Shuttle service. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 26, 2014

This Holiday Inn meet all my wants and exceeded expectations. I wanted a hotel in the San Francisco Airport Area that was (in priority order) 1) very clean 2) shuttle service to airport 3) close proximity to airport 4) on-site restaurant for a quick bite to eat 4) and a bar If these are your priories too; look no further.... More

Was this review helpful? Yes 3
London, Ontario
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 12, 2014

Got upgraded to a suite Close drive from SFO Free wifi internet Near major highway arteries Clean Sheets and bed were medium quality Nothing spectacular. But it's an airport hotel, not much to expect.

Was this review helpful? Yes 2
Boca Raton, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

I am a sometimes needy business traveller, who is on the road a lot and not easy to please. This was a family trip, I recommend the place for both, business and family trips. I name at least one person, Ms. Rema at the front desk, however the entire hotel staff was the same good. Great service with attention and... More

Was this review helpful? Yes 2
New Mexico
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 2, 2014

We stayed two nights here, and it was lovely. Our room was on the second floor, and even though the hotel is near the freeway and airport, we didn't hear a thing from outside. There is a bistro/bar downstairs where we had breakfast both mornings, and it was really good. There are pricey items on the menu, but I had... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Rena S, Thank you for taking the time to leave a comprehensive review about your stay. I am pleased that you have recognized our staff's service and food selection offered. Your additional comments about our hotel rooms' lacking amenities will be considered for improvements needed on our end. Once again, we appreciate your review and we look forward to... More

Charleston, South Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2014

Staff was super accommodating. Rema was great! The restaurant was a bit pricey and there's no free breakfast, but overall was very happy with our stay! Parking was easy and the location wasn't too bad. Would stay there again!

Was this review helpful? Yes 4
Jake P, Front Office Supervisor at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Dalee T, Thank you for your awesome review! I am so glad to hear that Rema did a fantastic job at the Front Desk and throughout your entire stay with us. We do offer complimentary parking at our hotel and are at a great location conveniently 10 minutes away from the SFO Airport and 20 minutes away from Stanford... More

Arlington, Virginia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2014

Very clean and new hotel. It's really a nice hotel. The hotel staff were very friendly and helpful. The bad: after landing at SFO and calling the hotel to request a shuttle I watched the van drive by twice causing me to wait approximately an hour to get picked up. Driver didn't even slow down either time. Simply blew past... More

Was this review helpful? Yes 3
Jake P, Front Office Supervisor at Holiday Inn San Mateo-San Francisco SFO, responded to this review

Dear Phdevine, Thank you for your feedback. I am delighted to hear that our Hotel Staff were friendly and helpful, I am sure they will be excited to hear such nice words. I also do apologize for the long wait at the airport due to our shuttle being busy at certain times. I will go ahead and address our drivers... More

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Additional Information about Holiday Inn San Mateo-San Francisco SFO

Address: 330 N Bayshore Blvd, San Mateo, CA 94401
Phone Number:
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Mateo-San Francisco SFO 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Holiday Inn San Mateo-San Francisco Sfo Hotel San Mateo
Quality Inn San Mateo
San Mateo Quality Inn

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