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San Mateo Marriott San Francisco Airport

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1770 South Amphlett Boulevard, San Mateo, CA 94402
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San Mateo Marriott San Francisco Airport
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496 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (127)
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All months
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is mainly a conference hotel. Anonymous, with no character and pretty much far away from the city, although there is a shuttle bus every hour to SFO airport from which you can get into the city with the BART. Rooms are big but empty. Furniture starts being dated. They just lack elegance or character. Buffet breakfast offers a... More 

Was this review helpful? Yes
Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you so much for taking the time to share your feedback with us. It allows us the opportunity to improve the guest experience that we provide. Your feedback with the shuttle was appreciated and I will follow up with them today. Thanks again and please come back and visit us again soon! Justin More 

Rome, Italy
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a nice hotel that feels comfortable and clean and above the average hotel experience. The room are nice, usually pretty big and really clean (which is the most important thing!!) It is quite far away from S. Francisco downtown but is definitely great as Airport Hotel. Recommended!

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London
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We stay in this hotel mainly due to the location, close to the office and airport, also a few seconds from the motorway. We generally get a good rate but this time we had to pay top $$ and there was 8 of us in this hotel This stay wasn’t any different from the past few stays. Welcomed by the... More 

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Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you so much for taking the time to share your feedback with us. We truly appreciate your feedback about your guest room and the Fitness Center and will be looking into these areas to correct any deficiencies immediately. I know that you will see improvements during your next stay with us. Thanks again and have a great weekend! Justin More 

West Sacramento, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

For this stay we were in a suite but I have stayed at this hotel a couple of times and I always have the same experience. This is a nice hotel that feels comfortable and clean and above the average hotel experience. It is a little farther from the airport than other airport hotels but they have a shuttle. In... More 

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Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you so much for your feedback! I am glad to hear that you have enjoyed staying at our property and look forward to your next stay with us. Please let me know if there is anything that we can do to make your future stays more enjoyable. Justin More 

san francisco
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have passed by this hotel a thousand times but never considered staying there. Based on my first stay there a couple of weeks ago, I would so stay again and recommend it to others! It was very easy to call to make a reservation for my gift certificate. We were celebrating our anniversary with an overnight getaway. On arrival... More 

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Haverford, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

My boss stayed at this hotel the other night, and the front desk staff was extremely helpful. Lina went the extra mile to make sure he was in the best environment to complete some very important. They were extremely courteous over the phone.

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Las Vegas, Nevada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a roomy suite that included a delicious daily breakfast and ultra-fast wifi. The service by all staff was impeccable. Cabernet with cheese and fruit was delivered to my room on the first night. I requested additional bath towels and they arrived in about two minutes. The hotel is conveniently located, easy to find. I highly recommend this Marriott.

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Picton, Canada
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Driving in: There is one entrance to access this massive parking lot. When you enter it is a series of poorly marked zigzags to get to the front entrance. To park I think we went through 3 lift gates. Our first room was a suite with two beds(not suitable for two people in one bed so I don't think it... More 

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Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for taking the time to share your feedback with us. The challenges that you experienced are certainly not representative of the level of service that we pride ourselves on. While we cannot do much with the physical layout of the property, we can certainly look into some solutions for the issues with the guest room and the coffee... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

If you are ready to hold offsite meetings here, be prepared to pay $1000 for a room, $50 a head for lunch, $18 a head for water and coffee and $250 for access to a conference phone. There is not a thing they won't try to charge you. A $500 quote quickly becomes close to $2000. Run away. Moreover, the... More 

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Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for your feedback. We truly appreciate you sharing your thoughts with us and apologize for the challenges that you experienced during your meeting at our hotel. I can assure you that our catering prices are very competitive compared with other hotels in the area. We do a yearly review to ensure that we are not over priced. Once... More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel staff very welcoming. There are free bottles of water by the entrance. Unfortunately I got a room on a corner which was small and irregular shaped. It was on the ground floor facing the parking. I drew my drapes after dark as I realised how easily you can see into the rooms from the parking lot. The hotel is... More 

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