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San Mateo Marriott San Francisco Airport

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1770 South Amphlett Boulevard, San Mateo, CA 94402
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1 room 1 guest
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San Mateo Marriott San Francisco Airport
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507 Reviews from our TripAdvisor Community

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Traveler rating
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    208
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel provided us with a pleasant stay. The rooms were comfortable and clean. The buffet breakfast was a disappointment in terms of variety but not on quality. Free wifi was not provided in the rooms. The hotel is conveniently located to San Francisco Airport which is about a 10 minute drive. The staff were friendly and courteous.

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Palos Verdes Estates, California
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this location for a weekend trip to San Fransisco. We were about 30 minutes or so outside of the city (during light weekend travel). Not sure that makes it an airport hotel. When you compare the rate at this hotel versus others, it was well worth a little drive. Our package included breakfast, parking (usually $24 a... More 

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Parker, Colorado, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a few nights and it was overall a very nice experience. We were here for a little business during the week and relaxation on the weekend. The location was convenient because of it's proximity to the airport, easy access to highways as well as shopping and dining. You're only a $15 uber ride away from B... More 

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Cary, NC
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I had one night at the San Mateo Marriott and it was a great experience. Check in was easy. My room was huge and spotless. I had dinner in the restaurant and had the most delightful service from Hargis. She gave the best service that I had had at any restaurant in my week in San Francisco. The staff at... More 

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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights on business and was pleasantly surprised. Good sized quiet rooms, friendly staff, a pool and 2 gyms. In my experience a lot of these sorts of hotels in the US tend to be a bit tatty and have an uncared for look inside but this was not the case here. Good service and pleasant staff.

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Highlands Ranch, CO
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay in Marriotts weekly. This was one of the poorest experiences I've had in a long time with one exception. The concierge lounge and staff were amazing! I wish I had gotten the Asian woman's name who was working the evening of August 12, she called me by name both in the lounge as I gave her my drink... More 

Was this review helpful? Yes 2
Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for taking the time to share your feedback with us. I am disappointed to see that we fell short of meeting your expectations. Our team does an amazing job of taking care of our guests, but unfortunately this was not the case with the challenges that you experienced. I will be meeting with the team to identify the... More 

Austin, Texas
Level Contributor
87 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The San Mateo Marriott is a 3-star hotel that thinks they are a 4- or 5- star hotel. I understand rates in this area can be incredibly high--especially during convention season--but their rates are high disproportionate to the amenities. Said another way--you're not getting nearly what you pay for. It's a super quick jaunt from SFO and right on the... More 

Was this review helpful? Yes 2
Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for taking the time to share your feedback with us. We truly appreciate the opportunity to improve the quality of services and offerings for our guests. We have met as a team to discuss your feedback along with possible solutions that we can implement in the short term. Thanks again and please come back and visit us again... More 

Godfrey, Illinois
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the moment we arrived, the front desk staff was very attentive and friendly. I had a great executive suite that was very spacious. We had dinner outside and I really enjoyed a delicious salmon salad. Service was fast and great. Excellent sleep in a great bed, no noise at all. Beautiful hotel, wonderful Marriott staff. I would definitely stay... More 

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Johns Creek, Georgia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

While visiting SF, first we stayed in "THE" Ritz (Worst experience) there so we moved to Marriott, San Mateo. We booked a suit or a large split room. But we realized to have two rooms. I requested for two connected rooms to FD in the morning and it was told that they have rooms and will get ready. We were... More 

Was this review helpful? Yes 2
Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for taking the time to share your feedback with us. The challenges that you experienced are certainly not a good representation of the level of service that we pride ourselves on. I will be meeting with the team to find ways to ensure that this type of issue does not occur again in the future. Thanks again for... More 

Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Thoroughly enjoyed the stay... best location 4 everything. ...very very helpful and friendly staff...very informative. .. willing and able....nice bar n best breakfasts. ..very awe struck lobby area n scented smells all year round.. love staying there..be back soon. .

Was this review helpful? Yes 1
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