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All 13 San Mateo hotels

San Mateo Marriott San Francisco Airport

4.0 of 5 Hotel   |   1770 South Amphlett Boulevard, San Mateo, CA 94402
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Ranked #5 of 13 Hotels in San Mateo
A recent review
5 of 5 stars reviewed 2 weeks ago
Jeff A San Diego, California
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414 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here as it was an ideal location between all of our destinations for the weekend. We really enjoyed it! The staff at check in were very nice and offered us a special discount on parking wifi and breakfast. The facility was nice, well maintained, and we were very happy with our room, which did not show any signs... More

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Beachwood, Ohio
2 reviews
2 of 5 stars Reviewed 3 weeks ago

A+ Airport Shuttle. The rooms were clean and comfortable. They lost a shirt I requested to be picked up and laundered. They took no responsibility for it. BTW: No cameras in the hallways beyond the first floor (not even near external exist doors). So don't leave any valuables and pray you don't get mugged in the halls. There were leaks... More

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Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you so much for taking the time to share your feedback with us! We appreciate the time that you took to submit a review. In regards to the security of the property, we do not have cameras down guest corridors due to the fact that it can be intrusive for our guests. In fact, most hotels have cameras in... More

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was rather expensive considering the (lack of) amenities provided. Additionally, it was definitely showing wear (marks on the walls and doors, stains on the dust ruffle, stains in the toilet, the exhaust fan did not work in the bathroom, exposed telephone wires hanging from the wall, an exterior door that had to be pulled shut as it didn't... More

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Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for your feedback! Your comments about the condition of the property were duly noted. We have done several walk-throughs of the property and noticed that the team needs to be more diligent about the scuff marks, etc. We have several projects going on right now to improve the overall look of the property, including enhanced landscaping, several painting... More

Santa Barbara, California
Top Contributor
70 reviews 70 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for one night for a wedding and had fond memories of being here twenty-seven years ago. Boy have things changed. Public spaces are dumpy and worn out, rooms are dirty, old and the hallways look like something out of The Shining. I know they are planning a remodel (way overdue) but our bathroom floor had hair all over... More

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Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you so much for taking the time to share your feedback with us. I will be following up on your concerns with the team to ensure that the issues that you experienced have been corrected. We have some exciting changes coming to the hotel very soon and hope that you will stay with us again to check them out.... More

Louisville, Kentucky
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed our stay here. The room was big with a comfortable bed, & the room was quiet. Staff were willing to help at all times, & we found they went beyond other hotels willingness. The restaurant is a true value as the food is great & the service is superb.

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Fishers, Indiana
Top Contributor
84 reviews 84 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice, spacious lobby and all staff very helpful. Room was very nice and clean. Parking is a bit pricey, but that's Bay Area for you. Wonderful buffet breakfast, which should be for the price. Wish I could remember her name, shame on me, but began with an L and she worked in the Starbucks and the buffet area; she... More

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healdsburg, ca
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived and was told that there was a $30. package for parking, breakfast, and internet. It was well worth it. Our room was on an interior courtyard, and very quiet. The windows open, which is a plus, so you can set your own weather in the room for sleeping. Extra outlets by the headboard which is nice. No moving... More

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San Diego, California
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The title says it all!! When you book a hotel that says San Francisco airport you expect it to be near the airport. It was a 15 minute cab ride that cost me $35 to get to the hotel. They do have a shuttle that will pick you up and take you to the airport but it only runs at... More

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Ed G, General Manager at San Mateo Marriott San Francisco Airport, responded to this review

Hello KP, First I’d like to thank you for taking the time to complete a review of my hotel. While it isn’t the review that I would to have reflected I sincerely appreciate your comments. The San Mateo Marriott definitely is not in the city center although we are one mile from downtown San Mateo with a vast array of... More

1 review
1 of 5 stars Reviewed September 17, 2014

I did not have an overall great experience at the San Mateo Marriott Hotel. The incorrect Credit Card was charged for our Stay in which was only supposed to be charged for incidentals... Then I was charged for a Buffet that was not even for our Room and then I was charged on my credit card for a buffet in... More

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Ed G, General Manager at San Mateo Marriott San Francisco Airport, responded to this review

Dear FamilyF7, Thank you for taking some time to share your concerns from your most recent visit. We discuss these reviews daily with our teams to ensure we address any issues immediately. I apologize for the number of billing issues that occurred during your visit and that we did not correct prior to your departure. We will be reaching to... More

Virginia
Top Contributor
57 reviews 57 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed one night and found the service at this hotel superb. For example, I lost an item and staff helped me by searching for it after I left, getting back to me several times until it was found. The room was well maintained, plenty of electric outlets, friendly staff also at the front desk and restaurant. The only negative... More

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Additional Information about San Mateo Marriott San Francisco Airport

Address: 1770 South Amphlett Boulevard, San Mateo, CA 94402
Location: United States > California > San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Mateo Marriott San Francisco Airport 4*
Number of rooms: 476
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Also Known As:
San Mateo Marriott San Francisco Airport Hotel San Mateo
Marriott San Mateo

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