We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

San Mateo Marriott San Francisco Airport

4.0 of 5
Hotel website
Hotel deals
Hotel packages
1770 South Amphlett Boulevard, San Mateo, CA 94402
Special Offer
FREE Wi-Fi
San Mateo Marriott San Francisco Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #4 of 13 Hotels in San Mateo
A recent review
4 of 5 stars reviewed yesterday
KarieOH
Write a Review

468 reviews from our community

Traveler rating
    133
    191
    88
    31
    25
See reviews for
82
67
25
242
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (468)
  • Mar-May only
    (128)
  • Jun-Aug only
    (125)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (90)
All months
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice property and great customer service. Beautiful patio area with fire place pits. One thing I didn't understand is the state is in such a drought crisis and want you to conserve by not washing towels every day and yet there is only one small hook in the bathroom - so I could only hold one towel (or hand towel).... More 

Was this review helpful? Yes
Calgary, Alberta, Canada
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were down for a volleyball tournament with our club team for presidents day weekend. Came in early to see the sites and sounds of San Francisco. We arrived late evening and had to wait awhile for shuttle pick up since we are unfamiliar with the area. Once we found out the we missed the last shuttle of the evening... More 

Was this review helpful? Yes
Slovakia
Top Contributor
111 reviews 111 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

the hotel itself is not much, some rooms require renovation and definitely better attention of cleaning staff ( as the carpet had definitely not been vacumed before my stay, i found two pieces of acrylic nails on a carpet). otherwise it is fine to sleep in, but dont expect something extra. on the other hand the hotel staff were very... More 

Was this review helpful? Yes
Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you so much for taking the time to share your feedback with us! I will look into the issues that you experienced immediately so that they can be resolved moving forward. Please come back and visit us again soon!! More 

1 review
1 of 5 stars Reviewed 1 week ago

I couldn't sleep after hearing a constant bang/knock from the cleaning staff. They should know people are there to rest. I felt like I'm at a place next to a construction area. Not peaceful and accomodating at all! They need to be briefed about MANNERS AND RESPECT! So so disappointing!! I didn't get my sleep that i needed!

Was this review helpful? Yes
Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for taking the time to share your feedback with us. The noise issue that you experienced during your stay with us is certainly not the level of service that we pride ourselves on. I will be following up with the team to ensure that this does not happen again. Please accept our apologies for the inconvenience and please... More 

Hanoi, Vietnam
Top Contributor
68 reviews 68 reviews
68 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This stay was one mistake after another, starting with an incredibly slow airport pickup. It was maddening watching other buses make the rounds two and three times while we waited an hour for ours. Comes with the territory but it was a bad omen... As things only got worse. I was traveling for business with a group and our contract... More 

Was this review helpful? Yes 1
Justin H, Director of Operations at San Mateo Marriott San Francisco Airport, responded to this review

Thank you for taking the time to share your feedback with us! I truly apologize for the challenges that you experienced during your stay with us. We pride ourselves on providing a very high level of customer service for all of our guests, but unfortunately you did not have a chance to experience that. I will be meeting with the... More 

Senior Contributor
44 reviews 44 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a large (nearly 500 rooms) rather sprawling, low rise hotel, in Spanish style close to San Francisco airport. There is an hourly shuttle service. The lobby is large but a little strange. There is a vacant area on one side that looks like an empty lounge/bar and is minimally furnished, a shop and the surprisingly small restaurant. My... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2015

After a long day driving and searching for a hotel this Marriott was exceptional. From the check in to dinner in the restaurant the staff were excellent. Would thoroughly recommend to anyone including families.

Was this review helpful? Yes 1
Phoenix, Arizona
Top Contributor
227 reviews 227 reviews
58 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed April 20, 2015

My family (three adults) stayed here one night prior to an early morning flight out of SFO. The hotel is easy to find and has plenty of self-parking spots or valet, whichever you choose. The lobby is beautiful. There was an initial reservation issue upon checking in that was Marriott’s fault and was handled to our satisfaction by one of... More 

Was this review helpful? Yes 1
WGC - Hertfordshire
Top Contributor
100 reviews 100 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 30, 2015

Had a very early flight out so stayed here due to value for money. Hotel is located close to airport with the log stay car park just down the road. Although on a busy road and near the airport, the hotel was very quiet. Check in was quick and simple with a very friendly receptionist. We used the business cnt... More 

Was this review helpful? Yes 1
Michigan
Top Contributor
74 reviews 74 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 28, 2015

The hotel is located right off the highway so it's a little noisy at the front door. However, once you are in the hotel it is quiet and very nice. All of the hotel personnel were very friendly and helpful. Rooms clean and comfortable with excellent wifi. Restaurant for lunch was good. Take advantage of the hotel shuttle which runs... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (18)
Viewed
Pool/beach area (3)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (11)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay