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Stone Villa Inn San Mateo - San Francisco SFO

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2175 S El Camino Real, San Mateo, CA 94403
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1 room 1 guest
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Stone Villa Inn San Mateo - San Francisco SFO
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217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Fernando Valley
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The outside of this hotel is very nice. I was shocked to find that the bed did not fit the frame and I could live with that but then the place was so dirty. E refrigerator leaked all over the floor and even upon telling the front desk nothing was done. There was pubic hair on the towels and there... More 

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Philadelphia, Pennsylvania
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived late from a long flight, had to wait outside for the clerck behind an armored glass- took some time to find our reservations. The room was not clean at all, stained carpet, torn shabby wall paper in the bathroom, The bed was OK, surprisingly. Bathroom was remodeled 50 years ago? We paid way too much for this dump.... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Positives: front desk man is the owner. Modern decor. Good price (deal $116 before tax). Bed is comfy. Easy parking. Many stores nearby. Quiet. Negatives: Could not understand the front desk man. Bathroom sink was clogged and had small makeup smears around the edge. Small hairs on shower floor. Towels un-orderly in bathroom. Obviously bathroom wasn't cleaned well. Front desk... More 

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Santa Barbara
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 30, 2015

I thought this was an "airport hotel" but it is 8.3 miles via the highway which is a long way with freeway traffic. The refrigerator didn't work, the telephone had lost the top part which normally shows the function of the buttons and the walls are very thin (the place was booked full and noisy). I had to keep the... More 

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Delhi
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 26, 2015

+ 1. Very well located, walking distance from Hills Dale CalTrain, right on El Camino. 2. Ample parking space. Car goes till the room. 3. Quiet/Safe neighbourhood. 4. All rooms open to a long aisle kind of thing, open, not congested. 5. Mircowave, Small fridge, good enough toiletries, polite staff - 1. Breakfast has almost nothing. Only open till 9... More 

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Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 23, 2015

Never EVER, EVER stay here. What a horrible place! Dirty, the furniture is old, ratty, and stained. It looks like they bought everything in the room at a garage sale in the dumpyest area of town. The room wasn't cleaned and the front office was so rude!! It's very true...you get what you pay for! This place should be demolished!!'!!!

Was this review helpful? Yes 2
USA
Level Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed June 29, 2015 via mobile

Things do not start well when there is a burned out bulb for the only overhead light, oddly placed by the front door.there was a queen bed with two nightstands but only one had a lamp.tv was unplugged, and second day could not get a signal on the tv.front desk staff, such as it is, was unconcerned with these issues.i... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 23, 2015 via mobile

Absolutely terrible customer service!! Rude staff- blatantly ignoring my request for a room that was available as I was standing right in front of him- answered a phone call and gave the room to someone on the phone. When I confronted the desk concierge regarding the situation, he ignored me and "shooed" me away with his hand. Unbelievable disrespect. DO... More 

Was this review helpful? Yes 2
Sonora, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 23, 2015

I was on an anniversary vacation with my husband just going along the coast and was headed back home and wanted to find a hotel for the night and go have a nice dinner. Wasnt able to read reviews before hand and price wasnt too bad so we went for it on this place. Checked in/got to our room: not... More 

Was this review helpful? Yes 2
Moscow, Russia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2015

Visited Stone Villa Inn last year. Location is very good. Caltrain station and Hillsdale shopping center are located not far from the hotel. I was there without a car so it wasn't very convinient to go there, the only way - by bus. Rooms are big, everything is clean, bathroom is clean. Bead is very comfortable. Light breakfast is served... More 

Was this review helpful? Yes 1
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