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Embassy Suites San Luis Obispo

3.0 of 5 333 Madonna Road, San Luis Obispo, CA 93405
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Embassy Suites San Luis Obispo
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Embassy Suites San Luis Obispo
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587 reviews from our community

Traveler rating
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    44
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites San Luis Obispo
See the most recent reviews
San Luis Obispo, California
1 review
4 of 5 stars Reviewed August 15, 2013

I always enjoy staying at embassy suites, love the big spacious rooms. Why 4/5 well, I enjoy my private time, while my kids have there's. unfortunately the tv in the living room only had reception to analog stations only, I'd say 5 stations. Very disappointed, I had to watch tv land or the news stations. Our room was very far... More 

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Jaykunilee; Thank you for choosing Embassy Suites San Luis Obispo. It sounds like overall you had a great stay and that you truly enjoyed our location near convenient shopping. I was also pleased to see that we took good care of you during your evening meal and that you enjoyed our staff. We will definitely look into the TV... More 

fresno, United States
1 review
2 of 5 stars Reviewed August 12, 2013

Noisey wall paper thin, front desk and restaurant staff not helpful. We had to go looking for a waitress the one time we ate in. Reservations misrepresented the rooms we requested adjoining then found out they don't exist. Room was not ready at check-in we had to wait 2 hours.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Marilyn H; I was very disappointed to learn of your experience while staying at our hotel, particularly regarding the desk staff and restaurant staff not being helpful. Typically our associates receive rave reviews from our guests and they take great pride in the service which they provide. I will definitely share your feedback with those two departments so that... More 

chicago
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 10, 2013

We always prefer to stay at the Embassy Suites whenever we travel. It's a usually a no-brainer. Large well appointed rooms, made to order breakfast,evening reception and other ammenities keep us coming back. The front desk staff here were very nice, professional and courteous of course. However, I cannot say the same of the short order cooks we encountered in... More 

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear ChicagoFirewater; Thank you for taking the time to share your concerns. I was very pleased, however, that you found our front desk staff to be nice, professional and courteous; I know they will appreciate that feedback. In regards to the short order cooks that you mentioned I will personally share your feedback with our Executive Chef; I know he... More 

Seattle
1 review
5 of 5 stars Reviewed August 10, 2013

We love Embassy Suites but the last one we stayed at did not have movies on demand and this one did. We had a long drive down and we were not up for leaving the room for dinner the first night so we got room service. It was quickly delivered and nice simple food and we picked a fun movie... More 

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Luvroadmagic; Thank you for the many kind words and compliments. Sounds like you had a great dinner and a movie experience. Many guests compliment us on our complimentary breakfast and take advantage of the cook to order items; I'm glad you found our breakfast a great value. I was also pleased to see that you appreciated us working with... More 

Pembroke Pines, Florida
Top Contributor
50 reviews 50 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 8, 2013

I like to stay in Embassy Suites because of the extra space and breakfast. However, I have noticed that many of the locations are aging and showing signs of it. The SLO location falls into this category. Although the hotel & room were clean the furniture & decor need updating. The sofa & chairs in my room were very worn... More 

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Yoyi412; Thank you for taking the time to share you thoughts regarding our hotel. We will definitely address the concerns you mentioned regarding your guest room suite, i.e. warn furniture and musty smell. We work very hard to maintain the property at a high level and take pride in the accomodations we provide. I was glad to see that... More 

Paradise, United States
1 review
2 of 5 stars Reviewed August 7, 2013

I wasn't happy about the entire check in/check out process. The quality of the style was really below Embassy Suites standards. The rooms seem very out dated. I wasn't happy with the noise at night from the room over head.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Lois J; Thank you for your comments. Needless to say, I am concerned regarding your overall experience at our hotel. We take great pride in our service culure so I was disappointed to learn of your concerns regarding check-in and check-out. We also work hard to maintain the property in excellent condition though we look forward to a future... More 

San Bernardino, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 6, 2013

This hotel is very outdated. It looks like something our of the 70's (orange and green furniture). The only redeeming feature of the rooms are the small (32 inch?) flat screen TV's. Be careful about the room you get. While some are ok (aside from the dated decor), some rooms smell terribly of smoke (even though the whole hotel is... More 

Was this review helpful? Yes 1
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear N G; Thank you for your posted comments regarding our hotel and product. While our property is not new we do take great pride in maintaining it at a very high standard. You are correct, we are a non-smoking hotel. If it is discovered that a guest happens to smoke in a gurest room suite we act immediately to... More 

Ithaca, United States
1 review
5 of 5 stars Reviewed August 5, 2013

I stayed here for a job interview and found the hotel to be clean, a good value, and had all the facilities I needed. The location (back of a shopping area) was a bit strange and the hotel needs better signage.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Colleen B; My sincere thanks for taking the time to share your thoughts of your recent stay with us. I was very happy to see that you found our staff friendly, that you enjoyed our complimentary evening reception and that you found our complimentary breakfast even better; we often hear this feedback from our valued guests. Once again, thank... More 

Austin, Texas
Top Contributor
80 reviews 80 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 4, 2013

Once we found the hotel (located behind a shopping center!) we discovered a typical Embassy Suites that could use a little updating. Staff was friendly and the complimentary happy hour was enjoyable. Breakfast was even better. Wi Fi and parking were free.

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear SabrinaC411; Sincere thanks for sharing your feedback regarding your recent stay. I'm happy you found our staff friendly and that you were able to take advantage of our complimentary breakfast and evening reception. We look forward to your next stay and wish you all the best! More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed July 28, 2013

Traveling down the west coast from San Fran to San Diego with the family in a mini van. Great trip. Great hotel to stop in. Extra space in the suite was much needed. Easy access to the town with restaurants and shopping. Staff was courteous and helpful. Breakfast and reception were great perks. Very clean and although full, quiet in... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Dave L; Thank you for your great comments regarding your stay at Embassay Suites San Luis Obispo. We are thrilled that you enjoyed our location, our staff and our complimentary breakfast & evening reception perks. Stay safe as you and your family continue your travels South and we look forward to your next visit to SLO. All the best, More 

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Additional Information about Embassy Suites San Luis Obispo

Address: 333 Madonna Road, San Luis Obispo, CA 93405
Phone Number:
Location: United States > California > San Luis Obispo County > San Luis Obispo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites San Luis Obispo 3*
Number of rooms: 195
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites
Hotel Style:
#2 Green Hotel in San Luis Obispo
#8 Business Hotel in San Luis Obispo
#10 Family Hotel in San Luis Obispo

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