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Embassy Suites San Luis Obispo

3.0 of 5 333 Madonna Road, San Luis Obispo, CA 93405
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Embassy Suites San Luis Obispo
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Embassy Suites San Luis Obispo
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587 reviews from our community

Traveler rating
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    109
    44
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites San Luis Obispo
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A TripAdvisor Member
4 of 5 stars Reviewed August 29, 2013

Clean hotel with decent breakfast bar with made to order omelettes. Very friendly staff from check-in to housekeeping and anyone we passed in the hallways. Perfect vicinity for Cal Poly and downtown visits. Will definitely stay again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Trip Advisor Member; Thank you for your recent visit and for your positive feedback. I was very happy to see that you found our hotel clean and our complimentary breakfast with cook to order omelets a great value. We often hear feedback regarding our very friendly staff; I am pleased that you found this to be the case throughout... More 

A TripAdvisor Member
5 of 5 stars Reviewed August 29, 2013

very good service, great beds and clean hotel- nice suite, plenty of room, excellent maid service and amenities. We will always stay here in the future, best hotel in the area, and we've tried a few. Breakfast was excellent, lots of staff to keep the area clean on a busy weekend. The security was very good with key access only... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear TripAdvisor Member; Wow, sounds like you had a great stay! You mentioned so many positive attributes about our hotel and your comments are very much appreciated. Yes, we work hard on a daily basis to ensure that our entire staff lives our mission of complete guest satisfaction. I am so pleased that you find our hotel the "best hotel... More 

Massapequa, New York
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 27, 2013

Although good service and fairly clean site, breakfast was ok, hotel not well marked, somewhat difficult to find behind and thru a shopping center, more signage would help, unclear where front entrance was located, we parked on side of building instead

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear marccsw; Thank you for your recent visit to Embassy Suites San Luis Obispo. Yes, we are located at the back of a shopping complex which was built in conjunction with the hotel. Many guest enjoy the convenience of the location due to the many shopping options within walking distance. Your suggestion for additional signage is duly noted and much... More 

San Diego, California, USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2013

Nice hotel, with good service. The rooms were comfortable and the breakfast was good. However, the hotel is dated and needs to be updated. Good stopping point on the 101 or before moving up the coast highway.

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear RICHARD G; Thank you for your recent post. We work hard to provide excellent service to all our guests and I was happy to see that you enjoyed our service, that you found the rooms comfortable and that you enjoyed our comp breakfast. We will definitely check into the AC unit you mentioned. Thank you for choosing Embassy Suites... More 

HUNTINGTON BEACH, United States
1 review
4 of 5 stars Reviewed August 26, 2013

We've typically been happy with our stays at Embassy Suites primarily because breakfast is included and the size of the suite is adequate for a family of 5. This hotel's furnishings appear dated and the internet connection was extremely weak. In addition, the air conditioner just didn't cool the room enough.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Stephen P; Thank you for choosing Embassy Suites San Luis Obispo, and thank you for your feedback about our hotel. Great to see that you enjoyed our comp breakfast and your additional feedback regarding furnishings, internet and AC are duly noted and will be followed up on immediately. All the best! More 

Seattle, WA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 25, 2013

We stayed in this property as we were visiting Cal Poly San Luis Obispo. Once we found it (even though it is listed as on "Madonna Road," it is behind a mall that is on Madonna Road which threw off the GPS systems for us and the other party we were traveling with). The property appears extremely "tired." It was... More 

Was this review helpful? Yes 1
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear sealiving; Thank you for taking the time to review our property. This time of year our hotel does experience high occupancies and many times sells out, particularly on weekends. I was disappointed to learn that you found your accommodations noisy and not to the standard you expected. We work very hard to ensure that all guest room suites are... More 

thousand oaks, United States
1 review
5 of 5 stars Reviewed August 24, 2013

the staff was excellent and very helpful and friendly. overall I would recommend this property to anyone,it is in need of a liilte refreshing but in good shape overall Evening drink reception is always a plus and the service there was excellent . Breakfast was good but I would have prefered abetter assortment as to egg selection. We had a... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Geoffrey M; Thank you very much for taking the time to post your positive feedback about your recent stay with us. Our staff works very hard to ensure that guests enjoy their stay; I am very glad that you found our staff to be helpful and excellent. Many guests truly enjoy our evening reception and I am glad that... More 

Hesperia, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 22, 2013

I had to make a change in my stay from 3 nites to 2nites for 2 rooms. I tried calling before my arrival twice and was transferred to an off shore location and had to hang up because i could not understand what they were saying. Heavy accents. so i waited till I arrived at hotel and they told me... More 

Was this review helpful? Yes 1
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear teresa3241; Thank you for sharing your reservation experience with us; guest feedback is very important to us and is always reviewed with our staff. To help clarify, a reservation cancelled outside of 24 hrs. prior to arrival is not subject to the $75 cancellation fee unless booked under an "advanced purchase" rate per Embassy Suites brand standards. I apologize... More 

Omaha, Nebraska
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 20, 2013 via mobile

Spent 2 nights for a wedding and place was very dated. Very humid rooms. I'd pass one this hotel if your a embassy suites regular. Breakfast staff was also very unfriendly. We will try Madonna Inn next time we are in the area.

Was this review helpful? Yes 1
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear Johnst14; Thank you for your recent post. While our hotel is not new we do our very best to maintain it at a very high level. I will check the room you stayed in for humidity; we have not had this comment before so I definitely want to look into this and rectify. I was very disappointed that you... More 

Cary, North Carolina
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 18, 2013

We stayed here one night. The room was clean and the beds were comfortable. The hotel did have a free managers reception however we did not attend since it was over by the time we arrived. We did go to the pool which is very difficult to find. Having a few signs up pointing guests to the direction of the... More 

Was this review helpful? Yes
GMrgEmbassy, General Manager at Embassy Suites San Luis Obispo, responded to this review

Dear PinkLOver; Thank you for your feedback. I am very happy that you found our hotel to be clean, our beds comfortable and that you were able to take advantage of our newly updated pool & fitness center. I'm sorry you were not able to take advantage of our complimentary evening reception but happy that you found our breakfast "tasty."... More 

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Additional Information about Embassy Suites San Luis Obispo

Address: 333 Madonna Road, San Luis Obispo, CA 93405
Phone Number:
Location: United States > California > San Luis Obispo County > San Luis Obispo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites San Luis Obispo 3*
Number of rooms: 195
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Also Known As:
Embassy Suites San Luis Obispo Hotel San Luis Obispo
San Luis Obispo Embassy Suites
Hotel Style:
#2 Green Hotel in San Luis Obispo
#7 Business Hotel in San Luis Obispo
#10 Family Hotel in San Luis Obispo

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