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Holiday Inn Express San Luis Obispo

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1800 Monterey St., San Luis Obispo, CA 93401
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Holiday Inn Express San Luis Obispo
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Holiday Inn Express San Luis Obispo
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302 reviews from our community

Traveler rating
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    56
    27
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel from Feb-May 2015 for about 6 weeks during my travel for work. The staff is great and hotel is nice. My only suggestion is that the breakfast selections should be changed to have more variety.

Review collected in partnership with this hotel

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James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

Thank you for your review and breakfast suggestions. We do our best to vary the selection each day from scrambled eggs one day to omelets another as well as bacon and sausage alternating as well. Also our new healthy alternatives have been a big hit with itmes like our Turkey Sausage and Quaker Oatmeals. We hope to have you as... More 

Albuquerque, New Mexico
Top Contributor
63 reviews 63 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff was pleasant and efficient. Room was pretty standard fare for the Express. Breakfast was definitely standard offerings. If you are looking for predictable lodging that won't excite you either plus or minus, this might be your choice.

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James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

Thank you so much for your review of our hotel. I hope that we can show you we can be more than just your standard Holiday Inn Express next time you are with us. We pride ourselves on our service and we value your feedback. We hope you will visit us again. James Davison General Manager More 

McKinleyville, California
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Located within walking distance of SLO's lively downtown area, this hotel was a comfortable place to stay and have our 2 day conference. There is much to compliment - ample breakfast choices, coffee and fresh fruit all day, and cookies in the afternoon, plus USA Today newspapers outside our door each morning and rapid check-out option. What is most worthy... More 

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James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

I am happy to hear we were able to provide you excellent service while you stayed with us here at the Holiday Inn Express San Luis Obispo. I am also pleased to read you enjoyed a couple of the great restaurants that San Luis Obispo has to offer. Thank you for your review. James Davison General Manager More 

Long Beach, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was certainly not bad, but not great either. I agree with other reviewers who state that the pictures are slightly deceiving. Nothing was full on dirty or run down except for the pool/spa area. The rooms were clean and comfortable and we all had a good night's rest in their beds. The front desk staff was friendly and... More 

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James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the hotel conditions. Rest assured that these issues will be looked into. You caught us as we are gearing up for summer and are addressing these issues. New pool furniture will... More 

Sacramento, California
1 review
4 of 5 stars Reviewed 3 weeks ago

It was also my birthday during the training session that my company had there for two days so it was nice to get a couple litle gifts from the staff. A couple of my team members and I asked to have rooms near each other and we were accommodated this time and when we had business in January 2015. Friendly... More 

Review collected in partnership with this hotel

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James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

Happy Birthday! Thank you for spending it with us, even if it was also for work. We are very pleased to have had you as our guest and we look forward to seeing you again soon. Thank you for your comments and review. James Davison General Manager More 

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The pictures make it look much better than it really is. I will say that the bed was very comfortable, the lobby is very inviting, and the heating and AC in the room was great. On the negative side, the bathrooms were pretty run down, the patao area shown in the photos doesnt actually get any sun, the front desk... More 

Was this review helpful? Yes 1
James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies if we didn’t meet your expectations. Rest assured that we are working hard to improve our services every day and will be updating equipment as well. We value your comments and welcome the opportunity to serve you again. I would love an... More 

Menifee, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

I love staying at Holiday in San Luis Obispo, Staff are always so kind and courteous. Always have a smile for everyone and willing to help in any way. The rooms are always clean and well stocked with all necessities. The coffee is always fresh and ready and of course the cookies are DELICIOUS! Breakfast is always hot, delicious and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

Wonderful to read about your "Wonderful!" stay here at the Holiday Inn Express San Luis Obispo. Thank you so much for your review. James Davison General Manager More 

Thousand Oaks ,California
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

We just love the HIE in SLO! The only thing we wish we had was a microwave in our room like the HIE. in Windsor, CA. Lauren is always fabulous! All the staff are so friendly and accommodating!! We will see you again soon! Thank you. Arline and Ron Clyburn

Was this review helpful? Yes
James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

It is wonderful to read about your great experience here at the Holiday Inn Express San Luis Obispo. Lauren and our staff are great and I am so pleased they provided you excellent service. I apologize for not having a microwave in your room. It is something we are going to have in the year. But in the meantime, please... More 

Senior Contributor
44 reviews 44 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 13, 2015

If you stay ay Holiday Inn Express Hotels then you know the brand. The hotel is located conveniently off the freeway. It's clean and quiet. Staff was very, very good. We only stopped for a short 2 day stay,and would stay there again. Need to have a conference call for work and they placed me in their conference room. Didn't... More 

Was this review helpful? Yes
James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We hope you will visit us again. James Davison General Manager More 

Salt Lake City, United States
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 9, 2015

Stayed in SLO in April to visit Hearst Castle - this location is near downtown and off freeway, dining within walking distance. Have stayed at Holiday Inn Express before and found them very comfortable - this location could use an upgrade. The supposed 24 hour coffee in the lobby was rarely hot and fresh in the late afternoon and never... More 

Was this review helpful? Yes 1
James D, General Manager at Holiday Inn Express San Luis Obispo, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations with our coffee station and fitness room. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we... More 

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