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Sycamore Mineral Springs Resort and Spa

Certificate of Excellence
1215 Avila Beach Drive, San Luis Obispo, CA 93405
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Sycamore Mineral Springs Resort and Spa
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1,430 Reviews from our TripAdvisor Community

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Cerritos, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Recently, i purchased a night thru Groupon for a one night stay at this resort for my birthday. We (wife and I) have stayed at Sycamore Springs 4 or 5 times in the past. To make a long story short, our room had a hot tub on the balcony. The curtain blocking our view was missing a few links to... More 

Helpful?
Thank Kin K
Paso Robles Wine Region, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I called the Spa on a Tuesday and asked about purchasing a gift certificate for my wife and our anniversary. I was told that they could not take my order over the phone despite offering to use a credit card. I was directed to their website with assurances that if I place the order on the same day there would... More 

Helpful?
Thank rythem2015
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Check in felt like an airport. No graciousness. It had rained, maybe that day, not sure. So when I began to walk the steps to second floor suite, each step and especially the landings were flooded with several inches of water. Not good for luggage! Mentioned to a staff member in golf cart and he said: "Well it rained". Well,... More 

Helpful?
Thank pelizag
SycamoreGuestService, General Manager at Sycamore Mineral Springs Resort and Spa, responded to this review

We do very much appreciate your constructive feedback. We always have staff available to help with your luggage. Naturally, we have a checklist for keeping the water at bay; however, in rain storms it is a never-ending process. Nice to hear that you enjoyed the food at our Gardens of Avila Restaurant. But I'm sorry you didn't care for the... More 

Fresno, California
1 review
5 of 5 stars Reviewed 1 week ago

First of all, I'll start with the constructive criticism- but it's only mild and almost non-existent in comparison to the rest of our trip. Just know that Early Check-In is impossible, and regular check-in is pretty lengthy too. I think due to the early check in not being available (not because they don't offer it- they do) the line to... More 

Review collected in partnership with this hotel

Helpful?
Thank SRichmond2016
SycamoreGuestService, General Manager at Sycamore Mineral Springs Resort and Spa, responded to this review

First, thank you for telling us it was the "best getaway possible." I agree, the check-in process is somewhat long. We have so much to offer, it just takes a bit to explain everything. And because of how the property is configured, early check-in is often highly challenging. So glad that you liked our newly renovated suites and that you... More 

Calimesa, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I enjoyed our stay. This was our first experience with yoga and mineral spring. We enjoyed the trail up the hill behind, the beaches, the many local sights, and the nice golf course next door. Russ

Review collected in partnership with this hotel

Helpful?
Thank russn327
SycamoreGuestService, General Manager at Sycamore Mineral Springs Resort and Spa, responded to this review

Well, that is fantastic that you had a great experience with yoga and mineral springs, and enjoyed our hiking and biking trails, the pristine beaches, wineries, local attractions, and golf course. Thank you very much for your lovely review. More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Fantastic friendly service from the minute we arrived!! The first room ( from groupon) was more generic than expected... but clean. The problem was that the couple above us and the people beside us were noisy. When we made the front desk aware of this the next morning- we were upgraded ( for an extra fee) to a gorgeous suite!... More 

Helpful?
Thank woodstock1947
SycamoreGuestService, General Manager at Sycamore Mineral Springs Resort and Spa, responded to this review

I will make sure to tell our staff that you commented about their "fantastic, friendly service, from the minute we arrived!" I'm sorry about the inconsiderate guests above you. We have 24-hour bell service and can speak to noisy guests immediately, and, as we did, move you to another room or suite if necessary. Thank you for letting us know... More 

Ojai, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Our room was simple and clean. The bed was extra comfy for a 9 months pregnant lady! The pool was nice and warm and the spa on our patio was a perfect way to start and end the days. We had dinner at The Gardens which was excellent and the breakfast wasn't too shabby either. The hiking trails were close... More 

Review collected in partnership with this hotel

Helpful?
Thank roselynn299
SycamoreGuestService, General Manager at Sycamore Mineral Springs Resort and Spa, responded to this review

Thank you for telling about your experience at Sycamore and how much you enjoyed your room, dining at our Gardens of Avila Restaurant, and our hiking trails. We hope the family will be back soon! More 

San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice, relaxing cottage with a hot tub in wooded area. Fireplace felt great coming in from the cool winter evening. Loved the double walk-in shower! May need some little rocks or pebbles for muddy area leading to that cottage and to the trail since it can't be paved...

Review collected in partnership with this hotel

Helpful?
Thank Sue R
SycamoreGuestService, General Manager at Sycamore Mineral Springs Resort and Spa, responded to this review

We are so glad that Sycamore is, as you said, "Our Getaway." We are also pleased to hear that you loved your suite--on a cool winter evening. We are always replacing and refilling the little rocks on the trail to keep it nice. Thank you very much for your gracious review. More 

Avila Beach, California
1 review
2 of 5 stars Reviewed 2 weeks ago

The room was ridden with ants. It was horrible. The bed was so hard I had bruises on my hip bones. A person locked them selves out of their room late at night. Banging on our door. Wanting us to call the front desk for help. The front desk person said they had to go down the hill them selves.... More 

Review collected in partnership with this hotel

Helpful?
Thank terrygP8941HD
SycamoreGuestService, General Manager at Sycamore Mineral Springs Resort and Spa, responded to this review

Thank you for sharing your experiences with us. Because of the rustic surroundings, occasionally ants will appear in rooms. We do have a very regular service, and if there is any situation that needs further care, then we have our vendor come to the property immediately. We have 24-hour bell service, and someone is always available to help a person... More 

Atherton, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Service was not so friendly at the onsite restaurant. We asked for fresh coffee, and they just said we don't serve fresh coffee. We laughed because we thought he was joking. Then the other waitress said that's strange. She then brought it to us. Just a couple extra fees here and there, which was surprising at checkout. I always appreciate... More 

Review collected in partnership with this hotel

Helpful?
Thank dontworrybehappy5111
SycamoreGuestService, General Manager at Sycamore Mineral Springs Resort and Spa, responded to this review

Thank you for your review. I can't imagine why any server would say "we don't serve fresh coffee." Of course we do. I've already turned this over to our restaurant manager. There are no "extra" fees, except taxes and the resort fee, which guests are informed about at time of reservation and in the confirmation letter. If there were other... More 

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