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Hilton Garden Inn Oakland/San Leandro

3.0 of 5 510 Lewelling Blvd., San Leandro, CA 94579
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Certificate of Excellence 2014
Hilton Garden Inn Oakland/San Leandro
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Hilton Garden Inn Oakland/San Leandro
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178 reviews from our community

Traveler rating
    76
    59
    28
    9
    6
See reviews for
37
25
15
87
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (178)
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    (31)
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    (37)
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San Leandro, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

The air conditioning of the hotel was terrible. Among the string of reasons provided for the A/C not working was Freezing of the compressor, having motion sensor and energy efficient A/C systems. The temperature in the room would not go below 74 F. Worst the Hilton satisfaction Guarantee was not honored and the senior management did not call to discuss... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Garden Inn in San Leandro CA for 4 nights this December. The hotel was nicely decorated for the Holidays, staff friendly, and food and bar great. There was a shopping mall a few miles away and the hotel was located close to 880. I would recommend this hotel and plan to stay there again.

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Ben Lomond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a return visit and I wasn't disappointed! Rooms are comfortable and quiet. Room was clean and bathroom was well appointed. My only problem was the cooling system I personally don't like a fan (noise) blowing, so I turned it off!

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Hudson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel. The staff was very helpful and friendly. I had average expectations since the hotel is close to the airport. The restaurant service and fare are excellent. Quite remarkable for a hotel! The shuttle to the airport is a great service. I'd definitely stay here again.

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Lorraine L., Thank you for taking the time to share your comments. We are thrilled to hear that you would definitely stay with us again! I appreciate you letting others know about our friendly and helpful staff, as well as how good our American Grille and Bar is! Our shuttle is a great asset also. We can take guests... More 

Top Contributor
149 reviews 149 reviews
55 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was on business in the area and was very pleased with the hotel and staff. The room was very comfortable. The hotel is located at a busy intersection and our hotel room faced the highway and you did hear the road. I'd ask for a room not on the highway side. The staff was very friendly and helpful. We... More 

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Linda B, Thank you for sharing with others how much you enjoyed our hotel and staff! Our staff takes great pride in the service they give. You mentioned you are a Hilton HHonors member. What is nice is that you can add to your profile the request for a room away from the freeway and any Hilton Family property... More 

Oakland, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Price fluctuation daily increase by 80% or more... Not suggested if you may have to ad a day to your stay. Employees were great and helpful.. nice clean lobby and rooms. My family was good and tired by the times we reached the rooms from our activities, they were very comfortable and went right to sleep. The bed was comfy.

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear MzGeegi, Thank you for taking the time to share your comments. I am pleased to see that overall you enjoyed your stay. I appreciate you recognizing our great and helpful staff as well as the hard work our housekeepers put into keeping our hotel clean. It's also nice to know that you and your family enjoyed our Garden Sleep... More 

Snoqulamie, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 1, 2014

I reviewed this hotel a year or so ago (Used to be better...) and thought I'd give them another chance. The front desk staff is super welcoming and friendly, and the lobby looks very nice. My problem with this hotel is the housekeeping. Maybe I am just extremely unlucky, but it seems when I stay here, there are problems with... More 

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Jannelle M, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I apologize for the cleanliness of the room. I assure... More 

Turlock, United States
1 review
5 of 5 stars Reviewed October 20, 2014

Staff was friendly, room was very clean and stocked, and the design of the facilities was welcoming. Convenient location directly off of the freeway. Breakfast was tasty and healthy options were available. We enjoyed our stay!

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Mike B, Thank you for taking the time to let others know how much you enjoyed our hotel! Thank you for acknowledging our great staff and cleanliness of our hotel. Our housekeepers work very hard to keep our hotel clean. I happy to hear your were able to start your day off right with breakfast in our American Grille,... More 

Sacramento, California
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 13, 2014

My stay was excellent. The hotel was newly remodeled and it shows. The staff greeted me as I came in and had refreshments out for the guest. The room and linens were nice and clean and I loved the flat screen TV and the free internet access. The only issue I had which really wasn't an issue was one of... More 

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear tchelindag, Thank you for sharing with others how much you enjoyed your stay at our Hilton Garden Inn Oakland/San Leandro! We appreciate you mentioning everything from our staff to the cleanliness of our hotel! We are excited to know that we are your choice when in the area. We look forward to welcoming you back and hope that it... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed October 8, 2014

This is a nice hotel. Clean lobby and fresh iced lemon water was nice and refreshing since it was such a hot day. The staff was very friendly. Location was good and had great freeway access to highway 880. The bed was very comfortable and the Krueg coffee maker was a nice bonus!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Cathy B, Thank you for taking the time to complete our survey and for the wonderful compliments! We appreciate you sharing with others how clean and friendly our staff is. It is nice to have easy access to the freeways like you mentioned. I am glad you enjoyed the new Krueg coffee makers. I have one at home and... More 

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Additional Information about Hilton Garden Inn Oakland/San Leandro

Address: 510 Lewelling Blvd., San Leandro, CA 94579
Phone Number:
Location: United States > California > San Leandro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Oakland/San Leandro 3*
Number of rooms: 117
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Also Known As:
Hilton Garden Inn Oakland/San Leandro Hotel San Leandro
Hilton San Leandro
San Leandro Hilton

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