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Hilton Garden Inn Oakland/San Leandro

3.0 of 5 510 Lewelling Blvd., San Leandro, CA 94579
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Certificate of Excellence 2014
Hilton Garden Inn Oakland/San Leandro
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Hilton Garden Inn Oakland/San Leandro
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180 reviews from our community

Traveler rating
    76
    59
    30
    9
    6
See reviews for
38
25
15
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • English first
  • German first
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    (180)
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    (31)
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    (39)
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San Diego, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Room was small but worked out fine for our trip. The bathroom was VERY small and needs to be renovated. Closet door difficult to shut, fridge took a while to cool. The bed was cozy and the overall room was clean, housekeepers do an excellent job. Lobby main door broke so had to open side door with tons of stuff... More 

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Al Y, Thank you for taking the time to let us know about your stay. I greatly appreciate you acknowledging the hard work our housekeeping puts into keeping our hotel clean. I am sorry for the issues you had in your room and with the lobby doors. There was a power outage in the area and it caused a... More 

Chattanooga, United States
2 reviews
3 of 5 stars Reviewed December 22, 2014

During my stay, they were pressure washing the outside of the hotel right before a huge rain storm. They needed to spend that time, effort, and money getting the carpets cleaned and the walls cleaned. Rooms are also not insulated very well. You can CLEARLY hear what is going on in adjoining rooms.

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Rex H, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. It was very unfortunate that there was a storm coming when we finally had a power wash for the building available. We will take your comments under consideration... More 

San Leandro, United States
1 review
1 of 5 stars Reviewed December 15, 2014

The air conditioning of the hotel was terrible. Among the string of reasons provided for the A/C not working was Freezing of the compressor, having motion sensor and energy efficient A/C systems. The temperature in the room would not go below 74 F. Worst the Hilton satisfaction Guarantee was not honored and the senior management did not call to discuss... More 

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Rajeev B, Thank you for taking the time to share your experience about your recent stay at our hotel. we value as a guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.We hope you will consider staying... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed December 8, 2014

I stayed at the Hilton Garden Inn in San Leandro CA for 4 nights this December. The hotel was nicely decorated for the Holidays, staff friendly, and food and bar great. There was a shopping mall a few miles away and the hotel was located close to 880. I would recommend this hotel and plan to stay there again.

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Kathleenw784, Thank you for taking the time to share your experience with our Hilton Garden Inn Oakland/San Leandro. I am happy to hear that you enjoyed our holiday decorations and found our staff friendly. We are definitely lucky to be in a good location with easy access to freeways, malls and restaurants. Thank you also for mentioning how you... More 

Ben Lomond, United States
1 review
5 of 5 stars Reviewed November 30, 2014

This was a return visit and I wasn't disappointed! Rooms are comfortable and quiet. Room was clean and bathroom was well appointed. My only problem was the cooling system I personally don't like a fan (noise) blowing, so I turned it off!

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Lorraine L. Thank you for sharing you comments and letting others know that you would recommend our Hilton Garden Inn Oakland/San Leandro! I appreciate you mentioning how helpful and friendly our staff is and I am so glad you found our hotel quite remarkable! And yes, we are lucky to have the convenience of having a shuttle service that... More 

Hudson, United States
1 review
5 of 5 stars Reviewed November 24, 2014

I would recommend this hotel. The staff was very helpful and friendly. I had average expectations since the hotel is close to the airport. The restaurant service and fare are excellent. Quite remarkable for a hotel! The shuttle to the airport is a great service. I'd definitely stay here again.

Review collected in partnership with Hilton Garden Inn

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Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Lorraine L., Thank you for taking the time to share your comments. We are thrilled to hear that you would definitely stay with us again! I appreciate you letting others know about our friendly and helpful staff, as well as how good our American Grille and Bar is! Our shuttle is a great asset also. We can take guests... More 

Top Contributor
154 reviews 154 reviews
57 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 23, 2014

I was on business in the area and was very pleased with the hotel and staff. The room was very comfortable. The hotel is located at a busy intersection and our hotel room faced the highway and you did hear the road. I'd ask for a room not on the highway side. The staff was very friendly and helpful. We... More 

Was this review helpful? Yes
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Linda B, Thank you for sharing with others how much you enjoyed our hotel and staff! Our staff takes great pride in the service they give. You mentioned you are a Hilton HHonors member. What is nice is that you can add to your profile the request for a room away from the freeway and any Hilton Family property... More 

Oakland, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed November 13, 2014

Price fluctuation daily increase by 80% or more... Not suggested if you may have to ad a day to your stay. Employees were great and helpful.. nice clean lobby and rooms. My family was good and tired by the times we reached the rooms from our activities, they were very comfortable and went right to sleep. The bed was comfy.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear MzGeegi, Thank you for taking the time to share your comments. I am pleased to see that overall you enjoyed your stay. I appreciate you recognizing our great and helpful staff as well as the hard work our housekeepers put into keeping our hotel clean. It's also nice to know that you and your family enjoyed our Garden Sleep... More 

Snoqulamie, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 1, 2014

I reviewed this hotel a year or so ago (Used to be better...) and thought I'd give them another chance. The front desk staff is super welcoming and friendly, and the lobby looks very nice. My problem with this hotel is the housekeeping. Maybe I am just extremely unlucky, but it seems when I stay here, there are problems with... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Jannelle M, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I apologize for the cleanliness of the room. I assure... More 

Turlock, United States
1 review
5 of 5 stars Reviewed October 20, 2014

Staff was friendly, room was very clean and stocked, and the design of the facilities was welcoming. Convenient location directly off of the freeway. Breakfast was tasty and healthy options were available. We enjoyed our stay!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Momi17, Front Office Manager at Hilton Garden Inn Oakland/San Leandro, responded to this review

Dear Mike B, Thank you for taking the time to let others know how much you enjoyed our hotel! Thank you for acknowledging our great staff and cleanliness of our hotel. Our housekeepers work very hard to keep our hotel clean. I happy to hear your were able to start your day off right with breakfast in our American Grille,... More 

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Additional Information about Hilton Garden Inn Oakland/San Leandro

Address: 510 Lewelling Blvd., San Leandro, CA 94579
Phone Number:
Location: United States > California > San Leandro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Oakland/San Leandro 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakland/San Leandro Hotel San Leandro
Hilton San Leandro
San Leandro Hilton

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