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BEST WESTERN Capistrano Inn

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27174 Ortega Highway, San Juan Capistrano, CA 92675
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1 room 1 guest
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BEST WESTERN Capistrano Inn
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212 Reviews from our TripAdvisor Community

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Traveler rating
    51
    71
    48
    20
    22
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55
67
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Edmonton
Level Contributor
89 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed yesterday NEW

I needed to be at Saddleback College in Mission Veijo and thought I had better stay in SJC so I could have a chance at seeing the swallows. Too bad it wasn't migration time. I always look for BW first when I travel. I know what I'll get and the rates will be decent. This hotel was a really nice... More 

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Deerfield Beach, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Need to be in Capistrano briefly and inexpensively - then this is your place. Close to freeway and downtown SJC. Rooms are clean and the Free breakfast makes the stay. Internet speed (free) leaves you wanting. I would not be able to conduct business at this property. I was in town for a Memorial service and wanted to be close... More 

Review collected in partnership with Best Western

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Atlanta, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Very easy access, classic motel like design. Place was busy and I expected noise but was pleasantly surprised. Room are in good shape, very basic but clean. Breakfast was good with hot selections and plenty of space to sit down. If you are not looking for a fancy place, this is good value for money.

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Midlothian
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is easy access lots of parking staff is outstanding. Place is clean. They are always on site with maintenance keeping it clean . Lots of restaurants in the area just make sure you read the reviews before you go to them .I was there for two months .The Ocean is about 5 miles

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Goodyear, Arizona
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was working for two weeks in the San Juan Capistrano area. Upon check-in I requested a King room instead of the two queen beds that had been assigned on the internet. The young lady quickly helped me and got my room changed to one that would work for me as I would need to be working each evening. The... More 

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South Australia, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I arrived at the motel for a week, the airline I travelled with lost my baggage, the girls at the front desk were very helpful and sent me in the right direction to get some clothes and gave me some amenities 😊 The rooms were clean, beds were ok, pillows were a little uncomfortable, towels were changed everyday, beds were... More 

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Oxnard, California
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I reported the TV problem and the clerk on the phone told "me" how to fix it. When that didn't work, I called back and she told me she would be right with me. I stayed on the phone and when she came back she said "oh I meant that I was on my way over to your room." She... More 

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 4 weeks ago

Beware that the hotel is at a freeway exit and the roadway is under construction. Altho the listing says walking distance to downtown, walking is impossible through the construction zone. Staff is very knowledgeable and helpful.

Review collected in partnership with Best Western

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Santa Barbara, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

This hotel offers a basic room, and a very nice breakfast at a very fair price. The hotel is a bit run down, but the rooms were clean and efficient. The hotel is located conveniently right off the freeway and just a few blocks from the center of San Juan Capistrano downtown area. So it's a great location. There is... More 

Review collected in partnership with Best Western

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Robert G, General Manager at BEST WESTERN Capistrano Inn, responded to this review

We appreciate your time taken to review our property. We are happy you had a chance to enjoy the complimentary hot breakfast. The hotel is currently 44% renovated and quickly moving towards a full renovation. We are happy you found our location convenient and noticed our guests enjoying the renovated pool. Our close proximity to the coast and great location... More 

A TripAdvisor Member
3 of 5 stars Reviewed July 27, 2015

We stopped here because we had been on the road for a long time. The bed was comfortable and clean, as well as the carpet and bathroom. Which I think should be a given, after all it's over a hundred a night. Nice refrigerator and there is a microwave, which is nice if you plan to stay a few days.... More 

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