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Residence Inn San Juan Capistrano

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33711 Camino Capistrano, San Juan Capistrano, CA 92675
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Residence Inn San Juan Capistrano
Residence Inn San Juan Capistrano
Residence Inn San Juan Capistrano
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At a glance

79%
Positive reviews?
KEY AMENITIES
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Free Breakfast
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Residence Inn San Juan Capistrano
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    104 Reviews from our TripAdvisor Community

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    Traveler rating
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    39
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (39)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (104)
    • Mar-May only
      (27)
    • Jun-Aug only
      (39)
    • Sep-Nov only
      (24)
    • Dec-Feb only
      (14)
    All months
    Los Angeles, California
    Level Contributor
    169 reviews
    52 hotel reviews
    common_n_hotel_reviews_1bd8 83 helpful votes
    5 of 5 stars Reviewed 1 week ago

    My husband and I enjoyed our stay at this property. Because the property is a Residence Inn, the room was very large and we appreciated the full kitchen. The hotel offers two breakfast rooms, as well as outdoor seating near the pool. Although there were plenty of nice choices of prepared food, we enjoyed the opportunity to make our own,... More 

    Was this review helpful? Yes 1
    Springdale, Maryland, USA
    Level Contributor
    54 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    5 of 5 stars Reviewed 1 week ago

    The property is awesome, the room was spotless and big. I'm small so it seemed large for just little old me. I stayed for roughly two weeks but i didn't really feel like i was in a hotel. The staff was fantastic Joey B. and Joey D. in the morning greeting you during free breakfast was funny. The front desk... More 

    Was this review helpful? Yes
    Pasadena, California
    Level Contributor
    14 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    I stayed here for 2 nights this June with my husband and 2 dogs. I loved that the hotel was pet friendly with a $100 non refundable pet cleaning deposit. The hotel room was spacious with king bed and sleeper sofa and quite clean. Everything looked recently updated. We were at the end of the hall so it was very... More 

    Was this review helpful? Yes
    virginia
    Level Contributor
    308 reviews
    32 hotel reviews
    common_n_hotel_reviews_1bd8 155 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    We were in San Juan Capistrano for a relative's wedding. Almost all of our family, 15 people, stayed in the Residence Inn.We reserved months in advance.The Inn is a few miles from the old Spanish mission. We had a car and never had a parking problem at the Inn. There is a daily charge for parking. The day we arrived... More 

    Was this review helpful? Yes
    Grace M, General Manager at Residence Inn San Juan Capistrano, responded to this review

    Hello and happy summer! It was our pleasure to host your stay! Rest assured that we will share your great comments to our breakfast attendants and Front desk associates! We are so looking forward to host your next trip in the area! Cheers! Grace and Team More 

    San Juan Capistrano, California
    1 review
    5 of 5 stars Reviewed June 23, 2015

    I always enjoy staying at this hotel. The staff here always help me out and its one of the many reasons I stay here at least 3-4 times a month. I always get the suite and its always clean and organized.

    Was this review helpful? Yes
    Grace M, General Manager at Residence Inn San Juan Capistrano, responded to this review

    Hi Daniel! Thank you for a great feedback! We are so looking forward to host you again this summer! Cheers! Grace M & Team More 

    CA
    Level Contributor
    79 reviews
    23 hotel reviews
    common_n_hotel_reviews_1bd8 104 helpful votes
    3 of 5 stars Reviewed June 9, 2015

    Stayed here with a number of guests on the night of our son's wedding and we all got the same snotty attitude on check in, one group had room mix ups, breakfast staff attitude was dreadful... Guest to breakfast staff 15 minutes before end of breakfast, looking at virtually locust stripped breakfast selection: Please could I get some more pancake... More 

    Was this review helpful? Yes 1
    De'Andre G, Manager at Residence Inn San Juan Capistrano, responded to this review

    Thank you for taking the time to share your recent experience at our hotel. I would like to apologize on behalf of the entire staff, that we did not meet your expectation. Please rest assured that this is a top priority and your comments have been shared with the entire staff. Thank you again for the feedback and for being... More 

    Ventura, California
    Level Contributor
    92 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 65 helpful votes
    2 of 5 stars Reviewed June 1, 2015

    Not many choices in S.J.C so we booked a King room for 2 of us.The room was fine,clean & stocked.Fridge turned almost off,no ice.(didn't need the fridge,,,but no ice)We stayed 2 days & asked if there were any room that were blocked for NO DOGS (we love dogs,but don't like to stay in hotels with them)the desk said "no" noticed... More 

    Was this review helpful? Yes 3
    De'Andre G, Manager at Residence Inn San Juan Capistrano, responded to this review

    Thank you for taking the time to provide us with some feedback inregards to your rercent experience at our hotel. I would like to apologize that we did not meet your expectation. As for the cleanliness and food qauality of our breakfast, please rest assured that this is a top priority and your comments have will be shared with the... More 

    Level Contributor
    6 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed May 27, 2015

    This hotel is in a great location for whatever you are wanting to do in the area as well as grocery stores. The staff was incredibly friendly and the grounds were beautiful. Pool, hot tub, basketball court and a small putting green were very nice. They even have golf clubs and a basketball that you can use! There is some... More 

    Was this review helpful? Yes 1
    De'Andre G, Manager at Residence Inn San Juan Capistrano, responded to this review

    Thank you for the kind words inregards to our hotel and the staff. We really appreciate it! We are thrilled that you enjoyed your stay with us. We hope to get another chance to provide you with memorable service in the future. More 

    Laguna Beach, California
    Level Contributor
    100 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 42 helpful votes
    5 of 5 stars Reviewed May 25, 2015

    Some construction work was being done on our house and this is where we were re-housed. It was a good choice. Comfortable room, well appointed kitchen and extremely clean. The staff were very courteous and went above and beyond to be helpful. They checked us in early and let us stay late, which was most appreciated. The breakfast staff were... More 

    Was this review helpful? Yes 1
    Grace M, General Manager at Residence Inn San Juan Capistrano, responded to this review

    Greetings! Happy Summer! Thank you for this great feedback! Indeed - it was a pleasure hosting your stay! Thank you for making the hotel as your "second home" during this transition. We are so pleased that you/family had a fantastic stay with us! Rest assured that your wonderful comments will be shared to the team. Wishing you and yours the... More 

    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed May 11, 2015

    We stayed for two nights (family with young children) while visiting the area. We chose it due to proximity to beach (1 mile away and close to Dana Point where we went on a whale watching tour). The breakfast was excellent and plentiful. The rooms were very nice and spacious, king size bed was so comfortable. There was a great... More 

    Was this review helpful? Yes 2
    De'Andre G, Manager at Residence Inn San Juan Capistrano, responded to this review

    Thank you for your feedback. I really appreciate the kind words regarding your arrival and the assistance you received from Tschanavia. I will ensure she gets the proper recognition. Thank you for being our guest and we look forward to seeing you in the future. More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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