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Americas Best Value Laguna Inn & Suites

2.0 of 5
28742 Camino Capistrano, San Juan Capistrano, CA 92675
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Americas Best Value Laguna Inn & Suites
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15 reviews from our community

    Trip type
Traveler rating
    2
    2
    0
    0
    11
Date Rating
San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed March 5, 2013 via mobile

I booked this room in advance from Texas. I was scheduled to attend a concert at The Coach Housein San Juan Capistrano and was led to believe this was very near as well as the closest to the venue. Not true. It was on the northern edge of San Juan more like Mission Viejo. When I arrived and saw the... More

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Laguna Niguel, California
1 review
5 of 5 stars Reviewed October 8, 2012

Was a little apprehensive due to the previous reviews on the noise and other stuff but was indeed thoroughly satisfied. When I notified the clerk of my satisfaction, she asked me if I wouldn't mind going on trip advisor and yelp and reviewing the property. I was happy to oblige. The staff was very nice, the rooms were spacious, clean,... More

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San Diego, California
1 review
1 of 5 stars Reviewed September 10, 2012

cockroach the size of a small bird running acorss bed-room floor. they rented the room next to us to some teenagers & did not notice the 20 kids piling into the room called front-desk twice nothing done about it

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Los Angeles, California
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 18, 2012 via mobile

Gets one star because 0 in not an option. This hotel has it all, dirty, noisy, used bed linen, etc. The room we were in smelled like Lysol and keeping the windows open did not seem to help. Avoid at all costs.

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Torrance
1 review
1 of 5 stars Reviewed May 17, 2012

We stayed here a couple of years ago -- recommended from the AAA book. This was one of the absolutely WORST places we had EVER stayed!! It is about 1 foot from the freeway and has train tracks on the other side. The room was disgusting -- D-I-R-T-Y!! The bathroom looked like it hadn't been cleaned in several days (or... More

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jp012131, Front Office Manager at Americas Best Value Laguna Inn & Suites, responded to this review
June 2, 2012

Thank you for your response as we value all opinions. However, your response is a little outdated since it is based on a stay a few years ago. We have since renovated the property with new carpeting, bath tubs, vanities, paint, doors, etc. Our proximity to the freeway is what most of our guests seek. We have double payne windows... More

Huntington Beach, California
Top Contributor
67 reviews 67 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 20, 2012

So, I was able to stay at the Americas Best Value Inn in Laguna Niguel over night. For the price of most standard rooms, I was able to get a room with a king size bed AND a jacuzzi. It was awesome! It takes a little while for the water to fill the tub, but sooo well worth the wait.... More

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Corona, California
1 review
1 of 5 stars Reviewed August 20, 2011

The picture makes this place look half way decent. This hotel is not what it seems. It was extremely run down and gross to say the least. The blinds wouldn't even cover the windows and were broken, the bedding looked about a hundred years old, and the room had a musty smell. Everything was dirty! It was a horrible experience... More

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jp012131, Manager at Americas Best Value Laguna Inn & Suites, responded to this review
September 17, 2011

We are sorry to hear about your dissatisfaction with your stay. We thank you for bringing your experience to our attention. We value all comments as they are a way to help us improve or services and accomodations where necessary. Sincerely, Manangement More

Magalia, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2010

PROS:The staff were very friendly and quick to accomodate our requests for extras, as I was travelling with a physically handicapped person who had some special needs. We had a comfortable king size bed and they give you two pillows each, unlike most motels where you only get one. Our room was cleaned and maintained. Everything worked. Great little microwave... More

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jp012131, Manager at Americas Best Value Laguna Inn & Suites, responded to this review
September 17, 2011

Thank you for being our valued guest and sharing your experience with other travelers. We attribute our success to good value and clean and comfortable accomodations and a friendly staff. Happy to hear that we are our services met your expectations. We hope to see you back in the near future. Sincerely, Management More

San Juan Capistrano, California
1 review
1 of 5 stars Reviewed October 3, 2010

My accomodations in room #201 were dreadful on 10/2/2010. after we went to sleep at 12:30 AM, management rented to some trashy people that made all kinds of noise in their bed and it went on for over 1-hour. we had to get up at 2:30AM and depart the lodging because we could not sleep. The flooring must be be... More

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Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 8, 2009

Worst hotel ever. Window coverings (yes, paper coverings) were filthy. I-5 was 50 yards on one side, and the metrolink train was 50 yards on the other. Spiderwebs around the crown moulding and sprinkler heads. Plumbing is backward (that is why at first there was not hot water in the shower). Photos of property and room deceptive on size; king... More

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Additional Information about Americas Best Value Laguna Inn & Suites

Address: 28742 Camino Capistrano, San Juan Capistrano, CA 92675
Region: United States > California > Orange County > San Juan Capistrano
Amenities:
Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in San Juan Capistrano
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Americas Best Value Laguna Inn & Suites
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