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Holiday Inn Express San Jose International Arpt

#20 of 73 Hotels in San Jose
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1350 N. Fourth St., San Jose, CA 95112
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Holiday Inn Express San Jose International Arpt
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Holiday Inn Express San Jose International Arpt
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117 reviews from our community

Traveler rating
    20
    47
    33
    12
    5
See reviews for
11
25
21
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pasadena, California
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our plans were not to stay at the Holiday Inn but since our vacation rental fell through we had to find last minute accommodations and since our car rental location was near it and it's located across the airport it worked out great. The hotel is nice and clean and staff were very helpful and friendly. Our flight was delayed... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'll be honest, staying at the Holiday Inn Express was not part of our holiday plans – our honeymoon trip suffered a slight glitch when our flight to Guatemala was cancelled at the last minute due to volcanic eruptions at our destination. It was 8pm and we were a bit lost about what to do and where to stay and... More 

Was this review helpful? Yes 1
Nampa, Idaho
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 18, 2015

Good but disappointed on pool closed and being treated like crap because I used a 3rd party site to get my room. I had to sign a non party in room form and the first night someone up stairs was making so much noise it sure sounded like a party. When you work in a field that has visitors please... More 

Was this review helpful? Yes 1
Charles H, Manager at Holiday Inn Express San Jose International Arpt, responded to this review

Thank you very much for staying with us here at the Holiday Inn Express San Jose International Airport. We are sorry that the pool was closed. We are in the process of renovating all the swimming pool equipment. We do hope that the next time you are in the San Jose area, you do come can stay with us again. More 

1 review
5 of 5 stars Reviewed March 1, 2015

I love this plase. Is so clean. And employees are so nice . Thanks maintenance for your nice.service, my sick didn't drain, and I called from desk, and in 2 minutes. Maintenance person was fixing my problem.... thanks to pablo...

Was this review helpful? Yes
Charles H, Manager at Holiday Inn Express San Jose International Arpt, responded to this review

Thank you very much for staying with us here at the Holiday Inn Express San Jose International Airport. We are glad that everything went well with your stay and that we were able to provide good service. We will let our staff know about your compliment.. We do hope that the next time you are in the San Jose area,... More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2015

I attended Strata in San Jose and booked late so ended up at the Holiday Inn Express near SJ airport. It was clean and a relatively close drive. Breakfast was adequate (though the woman who kept everything stocked and clean was extremely pleasant...always smiling and eager with her morning greetings).

Was this review helpful? Yes 1
Charles H, Manager at Holiday Inn Express San Jose International Arpt, responded to this review

Thank you very much for staying with us here at the Holiday Inn Express San Jose International Airport. We are glad that everything went well with your stay and that we were able to provide good service. We will let our staff know about your compliment.. We do hope that the next time you are in the San Jose area,... More 

Portland, Oregon
Top Contributor
62 reviews 62 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 3, 2015

This hotel is being renovated and you really wouldn't know it because all the workers seem to be hiding in the work areas. The staff here was very helpful with all our needs, the breakfast was great and service extraordinary. We had dinner in the bar, be sure to try the garlic chicken individual pizza as it is very tantalizing... More 

Was this review helpful? Yes
Charles H, Manager at Holiday Inn Express San Jose International Arpt, responded to this review

Thank you very much for staying with us here at the Holiday Inn Express San Jose International Airport. We are glad that everything went well with your stay and that we were able to provide good service. We will let our staff know about your compliment.. We do hope that the next time you are in the San Jose area,... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

Like the title mentioned, the internet is slowest I ever came across, when I told the hotel front desk , they gave an explanation which is unbelievable ( too many people using right now, so it's slow) !! Breakfast is nice, hotel is neat, well as usual lazy housekeeping services Those who want their stay near Sjc airport with free... More 

Was this review helpful? Yes
Charles H, Manager at Holiday Inn Express San Jose International Arpt, responded to this review

Thank you very much for staying with us here at the Holiday Inn Express San Jose International Airport. We will work with our internet service provider to see if we can resolve this issue. We do hope that the next time you are in the San Jose area, you do come can stay with us again. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 5, 2014

Stayed here before heading back to NY. Room was very clean. Lots of extra pillows...which I need for my back. Great breakfast buffet. The staff was great from the bartender in the lounge to the wait staff in the restaurant. Would stay here again.

Was this review helpful? Yes
Charles H, Manager at Holiday Inn Express San Jose International Arpt, responded to this review

Thank you very much for staying with us here at the Holiday Inn Express San Jose International Airport. We are glad that everything went well with your stay and that we were able to provide good service. We will let our staff know about your compliment.. We do hope that the next time you are in the San Jose area,... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

I stayed here early this month just to spend the night for my flight early the next morning. I also work in the Hotel Industry so I know when customer service is genuine. Staff are amazing, every single one of them, very friendly and made me feel very welcome even if i was only there for one night. Their vibe... More 

Was this review helpful? Yes
Charles H, Manager at Holiday Inn Express San Jose International Arpt, responded to this review

Thank you very much for staying with us here at the Holiday Inn Express San Jose International Airport. We are glad that everything went well with your stay and that we were able to provide good service. We will let our staff know about your compliment. We do hope that the next time you are in the San Jose area,... More 

West Des Moines, Iowa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 9, 2014

I chose this hotel for it's proximity to the Airport as I had a early AM flight on the next morning. The hotel has free airport shuttle included in the price of the stay. They will even pack you a breakfast to go, if you need to depart before the hotel breakfast is served. When I am traveling I usually... More 

Was this review helpful? Yes 1
Charles H, Manager at Holiday Inn Express San Jose International Arpt, responded to this review

Thank you very much for staying with us here at the Holiday Inn Express San Jose International Airport. We are glad that everything went well with your stay and that we were able to provide good service. We will let our staff know about your compliment. We do hope that the next time you are in the San Jose area,... More 

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