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Holiday Inn Express San Jose Central City

2.5 of 5 2660 Monterey Road, San Jose, CA 95111
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Holiday Inn Express San Jose Central City
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Holiday Inn Express San Jose Central City
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105 reviews from our community

Traveler rating
    42
    34
    19
    3
    7
See reviews for
31
12
9
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Riverside, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is not a fancy hotel. The entry doors are a bit of a turnoff but my high rating is for cleanliness. the hotels were kept clean and fresh and front desk staff was very pleasant. The breakfast is your average continental hotel type but a hot cup of coffee and fresh fruit is always nice.

Was this review helpful? Yes
Oslo, Norway
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

A bit noisy, but otherwise okay hotel. Until there is a problem. Our party of five had the misfortune of a company credit card that didn't work. Instead of solving this by calling us, they cancelled two of our five rooms. Because they 'don't call international numbers'. And apparently don't text them either. A really bad experience due to a... More 

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Linn for your review of our hotel.I am so glad that you liked our rooms and your stay.We are so sorry that we had to cancel two reservations which came on a different day and whose credit cards were not good.The hotel does not keep reservations on bad credit card.We would like to apologise to you... More 

Israel
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Despite the name, the hotel is not in the middle of the city. The hotel is actually a motel-style one, with small reception + breakfast room and 2 floors of rooms near a big parking lot. The room itself is clean and nice, and hotel stuff was friendly and welcoming, but the whole impression is not remarkable because of location... More 

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much LevAri for choosing to stay with and taking time to write a review about your stay.We really appreciate your business and we are so grateful that you liked your stay with us Please come back and stay with us whenever you are in San Jose More 

Top Contributor
122 reviews 122 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 17, 2015

Hotel is well positioned for business, airport, shopping, and restaurants. While the hotel is older with outside doors it is very well kept up. The room was spacious and the bed was comfortable with a friendly staff. The room was quiet, very clean with a great bathroom, 2 phones, good lighting, internet, and a big TV. The outside parking could... More 

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much jvboyle for choosing to stay with us and your wonderful review.We really appreciate your thoughtfulness and we are so happy that we could make your stay a happy one Thanks so much once again More 

Krakow, Poland
1 review
5 of 5 stars Reviewed January 16, 2015

I've stayed at this hotel three times during long business travels and I really liked it. The hotel itself is decorated nicely and all its employees are always very friendly and helpful. I recommend this hotel to anyone staying in San Jose.

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Hello Andrzej ,thank you so much for your kind review and the business you,your colleagues and your Company gave to us.We are very thankful for that.We are so happy that we could provide excellent accommodations to meet and exceed your expectations.Hope to see you again in due future.Thanks again More 

Artesia
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 18, 2014

II would say this hotel/motel was average at best but no major complaints. Could use a little updating. Front desk staff was nice and accommodating. Pool was okay, but a little small but had a nice view. Work out room was adequate, sauna room was a nice touch as was free wifi. Stayed there overnight on our way home from... More 

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

We really appreciate your kindness "caforjr"..thank you so much for your business and for taking time to write the review.Please come back and stay with us again whenever you are in San Jose More 

Overland Park, Kansas
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

First time here-booked on line. Location was initially a concern but later realized it is close to food and shopping. Easy to downtown and freeways. Greeting staff were very helpful and accommodating especially since I arrived soon after noon-before the rooms were ready. Mgr gave me water and offered other things while i waiting in lobby working on laptop. He... More 

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much ME..really appreciate your nice review.Appreciate the time and thought you have put in to write the review.We are so sorry about the price.As you know the rates in Silicon Valley stay high all the time and we are so sorry for that.Thank you so much once again More 

Orange, California
Top Contributor
214 reviews 214 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed November 30, 2014 via mobile

We stay here every year around Thanksgiving. The staff is always very friendly. Breakfast is included and they offer quite a variety of choices. The rooms are clean and comfortable and the location is close to the freeway.

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you Samndjsdad for your business and wonderful review.We do really appreciate it.We are so glad to know that we have become a part of your "Thanksgiving Holiday".We are here for you and your family.Thank you so much once again More 

Kailua, Hawaii
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2014

Was not expecting much but was blown away by the service, cleanliness and hospitality of this HI express. Have used others but this one is very special. The staff were more than helpful, the room and grounds are above par and my stay was very comfortable and satisfying. Will be back if ever needing to stay in San Jose.

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much "Nalocty" for your so beautiful review and was so nice of you to appreciate our amenities and service..you have made our day.It means alot to us.Thank you so much once again More 

Nottingham, United Kingdom
Top Contributor
73 reviews 73 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 7, 2014

Good location to get around the commericial buisness aspects of San Jose and Santa Clara. However, after spending 7 nights here saturday to saturday i find it slightly overpriced at $1900! good sized rooms and clean but breakfast was very poor. Cardboard plates with plastic knife and forks with dry rubber tasting food..more like Cardboard on a cardboard plate. This... More 

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks Richard for your kind comments and for choosing to stay with us.We really value you business and appreciate your comments.Your comments has been forwarded to the Management also.Please do come back and stay with us while you are in San Jose.Thank you once again More 

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Additional Information about Holiday Inn Express San Jose Central City

Address: 2660 Monterey Road, San Jose, CA 95111
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Jose Central City 2.5*
Number of rooms: 57
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Also Known As:
Holiday Inn Express San Jose Central City Hotel San Jose
Holiday Inn San Jose
San Jose Holiday Inn
Hotel Style:
#9 Family Hotel in San Jose

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