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All 72 San Jose hotels

Holiday Inn Express San Jose Central City

2.5 of 5 Motel   |   2660 Monterey Road, San Jose, CA 95111
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74%
Ranked #21 of 72 hotels in San Jose
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 1 week ago
Rise J Bakersfield, Vermont
  • Overview
  • Reviews (83)
  • Photos (40)
  • Amenities
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  • Room tips (20)
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83 people have reviewed this hotel

Traveler rating
    31
    28
    15
    2
    7
See reviews for
23
10
7
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Bakersfield, Vermont
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to San Jose for training this week and stayed at this hotel. I wanted to let you know that from start to finish this is a clean, well run, service oriented hotel. The staff was friendly and caring, the room was clean and tidy as were the entire grounds. The breakfast was quite adequate with a variety of items... More

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Service is poor. Room is mediocre . Reluctantly provide extra pillows & blankets. Noisy with parties or people fighting. Lights in the room were too bright. Would not recommend this place. People need to be RE TRAINED in customer service.

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Hankbriwn for your kind review.I am so sorry you felt that way about your stay I know you were upset but being a valued guest at our hotel,please come back and stay with us again and I will make sure everything goes really well for you like the other guests who check out very happily.I will... More

Calabasas, California
1 review
5 of 5 stars Reviewed June 8, 2014

I was really impressed with this place. It seemed a bit out of the way, but the hotel itself, rooms, and staff were superb. Our room was immaculate, and well-stocked with coffee, tea, complimentary water bottles, toiletries, and towels. The included breakfast was an excellent value with lots of variety: eggs, turkey sausage, bacon, oatmeal, bananas, boiled eggs, pancakes, coffee,... More

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Estee929 for writing such a wonderful review about your stay at our hotel.We always try to make it better everyday and to keep our guests satisfied is our primary concern.We value your business and please come back and stay with us whenever you are in town More

Ottawa, Canada
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 22, 2014

After a long day of travelling my husband and I arrived at the hotel early and loved that there was lots of FREE parking! We were allowed in our room early, and I love the outdoor hotel feel, It's something you don't get in Ontario unless it's a cheap motel. The service was superb, wifi was great, tv was great,... More

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Jennifer for choosing to stay with us and experiencing the superb service we provide to our guests.We are really overjoyed that you loved your stay with us.Your business is very important to us and we want to thank you very sincerely for your stay and for the nice comments.Please choose us to be your home away... More

New York, NY
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 15, 2014

My husband and I stayed here for a few nights when his grandmother who lived in the area unexpectedly passed away and we needed somewhere close to her house to set up camp. Unfortunately, we happened to arrive the day after there was a grusome murder at the hotel and were stuck because of lack of availability at other area... More

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much amznyc for writing a review about our hotel.Sure enough it has been a long while that you stayed with us but thanks so much for remembering to review your stay,eventhough it has been a long while.We at the Holiday Inn Express strive to work very hard to be guest ready everyday.When we receive nice compliments from guests... More

Surfside Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 28, 2014

My flight landed in San Jose after 7P and I arrived at the HI Express around 7:30P to discover the hotel only had outward faced rooms. If I had known that all rooms faced outward I would never have booked at this hotel. In fact, the pictures on the hotel’s site did not show the outside of the hotel other... More

Was this review helpful? Yes 1
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much for taking time to put your thoughts about our hotel KB3815.We are really sorry about the way you felt about our hotel.The hotel has been very vividly represented and described in all the contents of all booking sources.We apologise if you skipped reading that and reviewed our hotel even without staying at the property and experiencing... More

California
Contributor
12 reviews 12 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 21, 2014

I was very happy with my business stay at this hotel. Here is what I liked and didn't like: Pros 1. Loads of well lighted parking. No problem getting a spot. 2. The room was in great shape, had plenty of space and was very clean. 3. Bed and pillows were comfortable 4. Breakfast was as expected. Not fantastic, but... More

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Roberto for taking time to write a wonderful review about our hotel.We really appreaciate your kindness.Our guest reviews make us raise our benchmark and we treat our reviews as our evaluation.We thank you for your stay while we know you have so many choices in San Jose.You made the right choice in staying with us..thank you... More

London
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 19, 2014

Spacious, clean and well maintained rooms. Comfortable bed and good quality linen. All essential items like Microwave, Fridge, Iron + ironing board, Coffee maker and a Safe were in place and in working order. All staff were friendly and courteous. Check-in and check-out went smoothly. Breakfast was tasty which included hot items as well as fresh fruit. Wired internet was... More

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much BSS2 for such a wonderful review of your stay at our hotel.We really appreciate your kindness.My team has been really delighted as you made their day by recognising their hardwork.Hope whenever you come to San Jose,you will choose to stay with us.Thanks you so much once again More

Phoenix, Arizona
1 review
4 of 5 stars Reviewed April 11, 2014

Good room deal, Clean, good customer services, good free breakfast, convenient safe box in room, comfortable hotel in good location, clean parking lot, nice outdoor swimming pool, close to everything, enjoyed staying here, will recommend and be back one day

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much Tracie L for your wonderful review regarding your stay at our hotel.We really do appreciate your kind words and we highly value your business Please come and stay with us when ever you are in town More

Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 15, 2014

Really nice people work here and the parking lot is well lit, that's a nice touch. All the rooms open to the outside like a motel, in case that bothers you. Clean rooms, convenient to most anything in San Jose. Overall, a most decent place to stay with good rates.

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Hi Herod L..Thank you so much for posting a wonderful review on your stay at our property We sincerely appreciate your kindness.Your stay with us is very valuable and please come back and see us again while in San Jose More

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Additional Information about Holiday Inn Express San Jose Central City

Address: 2660 Monterey Road, San Jose, CA 95111
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Jose Central City 2.5*
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Also Known As:
Holiday Inn Express San Jose Central City Hotel San Jose
Holiday Inn San Jose
San Jose Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in San Jose
Hotel Class
Official Description (provided by the hotel)
Discover all that downtown San Jose has to offer at the convenient, comfortable Holiday Inn Express Hotel San Jose. Our hotel is 6 miles from Mineta San Jose International Airport and 3 miles from downtown San Jose. Enjoy shopping at Valley Fair Mall or dining at the wide variety of downtown restaurants. Explore the endless rooms of the Winchester Mystery House. Visiting All Tech Companies, the San Jose Convention Center, or the campuses of San Jose State and Santa Clara Universities? All are within easy reach when you stay at our Holiday Inn Express Hotel San Jose. Another smart idea: we said good-bye to the traditional bedspread as part of our Simply Smart Bedding. Our all white triple-sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom make-over such as Stay Smart shower head. You'll appreciate the large work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes 2 phones, microwave, refrigerator, hair dryer, coffer maker, iron & full size ironing board, free local calls and free Internet/WiFi . While here, we'll get you started each morning with our free Express Start breakfast buffet with lots of breakfast choices and hot entrees like cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites. ... more   less 
Number of rooms
57

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