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Holiday Inn Express San Jose Central City

2.5 of 5 2660 Monterey Road, San Jose, CA 95111
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Holiday Inn Express San Jose Central City
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Holiday Inn Express San Jose Central City
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99 reviews from our community

Traveler rating
    40
    33
    17
    2
    7
See reviews for
29
12
8
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Overland Park, Kansas
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time here-booked on line. Location was initially a concern but later realized it is close to food and shopping. Easy to downtown and freeways. Greeting staff were very helpful and accommodating especially since I arrived soon after noon-before the rooms were ready. Mgr gave me water and offered other things while i waiting in lobby working on laptop. He... More 

Was this review helpful? Yes
Orange, California
Top Contributor
180 reviews 180 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stay here every year around Thanksgiving. The staff is always very friendly. Breakfast is included and they offer quite a variety of choices. The rooms are clean and comfortable and the location is close to the freeway.

Was this review helpful? Yes
Kailua, Hawaii
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2014

Was not expecting much but was blown away by the service, cleanliness and hospitality of this HI express. Have used others but this one is very special. The staff were more than helpful, the room and grounds are above par and my stay was very comfortable and satisfying. Will be back if ever needing to stay in San Jose.

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Nottingham, United Kingdom
Top Contributor
68 reviews 68 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 7, 2014

Good location to get around the commericial buisness aspects of San Jose and Santa Clara. However, after spending 7 nights here saturday to saturday i find it slightly overpriced at $1900! good sized rooms and clean but breakfast was very poor. Cardboard plates with plastic knife and forks with dry rubber tasting food..more like Cardboard on a cardboard plate. This... More 

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks Richard for your kind comments and for choosing to stay with us.We really value you business and appreciate your comments.Your comments has been forwarded to the Management also.Please do come back and stay with us while you are in San Jose.Thank you once again More 

Berkeley, California, United States
1 review
5 of 5 stars Reviewed October 20, 2014

I was pleased with the room and accommodations! Very Clean! I felt comfortable and safe! A real breakfast! A step above "continental!" If I ever need a hotel in the San Jose area, this will be the hotel for me! Keep up the good work!

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks Robin..your wonderful comments did make our day.We value your business so much and we do hope to see you soon.Thanks once again More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 11, 2014

We stayed in this hotel for one week while visiting our daughter in San Jose. I highly recommend this hotel. It is clean, safe, staff very pleasant. Breakfast included is very good. Reasonably priced. Has laundry facilities. Pool and hot tub well maintained.

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Tammie,we really do appreciate your comments and we value your business alot.We try to make every guest's stay very memorable and my staff gets very happy when guest like yourself sends wonderful reviews.Thank you so much once again More 

Irvine, California, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 6, 2014

I was a little concerned reading some of the reviews of this hotel, it is true it isn't set up like most holiday inn express, it was still very nice. The rooms were very clean and well serviced during our two days there. We had no problems with airplane noise or noise from the other guests. Breakfast are was kept... More 

Was this review helpful? Yes 1
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Mark for staying with us.We value your business alot and thanks for posting a nice review of your stay.We try very hard to be guest ready everyday and we really appreciate that you have recognised that.It adds up to our morale.Please come and stay with us whenever you are in our beautiful City More 

Sacramento, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

I just want to say Thank you to Holiday Inn Express! My Fiance and I had a very plesant night at your hotel. Kopan was very sweet and gave us a wonderful room with a balcony. We will be back,!! :) M&M

Was this review helpful? Yes 1
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Monica for choosing to stay with us.We really appreciate your business.We do also appreciate your review of our hotel and all of us in the team would like to thank you for your kindness.Hope to see you soon More 

Mesa, Arizona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

Ask for Kopal or Mihir they were very friendly and very helpful. Great Stay!!!!! They will help you find whatever you need for your stay to be hassle free. They will look up and print directions to your destination. very nice consumer service.

Was this review helpful? Yes 1
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much Shiz for choosing to stay at our hotel and post a wonderful review of your stay.We really appreciate your kindness and it means alot to all of us here when you are so happy with your stay.Makes us to be guest ready everyday.Please come back and stay with us again whenever you are in San Jose More 

Hickory, North Carolina
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 22, 2014

Stayed for 4 nights. This is not typical of a Holiday Inn, with room entrances directly from outside: motel-like style. Reminded me of a Motel 8. Sound from a neighboring room TV was coming through and car noises from the street. Staff is not very accommodating. Continental breakfast with not much of a variety, no waffles or pancakes, juices are... More 

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Hi "geneveron"..thanks for your review and we do appreciate your business.Looks like you should have stayed in a Fairmont Hotel or a Ritz-Carlton when you are expecting exciting services.We are so sorry that we dont provide those services at our hotel as we are a limited Service Hotel and we provide everything laid out by the standards of the Franchise.Our... More 

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Additional Information about Holiday Inn Express San Jose Central City

Address: 2660 Monterey Road, San Jose, CA 95111
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Jose Central City 2.5*
Number of rooms: 57
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Also Known As:
Holiday Inn Express San Jose Central City Hotel San Jose
Holiday Inn San Jose
San Jose Holiday Inn
Hotel Style:
#8 Family Hotel in San Jose

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