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All 72 San Jose hotels

Holiday Inn Express San Jose Central City

2.5 of 5 Motel   |   2660 Monterey Road, San Jose, CA 95111
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Ranked #24 of 72 hotels in San Jose
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
BSS2 London
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76 people have reviewed this hotel

Traveler rating
    28
    27
    14
    1
    6
See reviews for
21
9
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
London
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spacious, clean and well maintained rooms. Comfortable bed and good quality linen. All essential items like Microwave, Fridge, Iron + ironing board, Coffee maker and a Safe were in place and in working order. All staff were friendly and courteous. Check-in and check-out went smoothly. Breakfast was tasty which included hot items as well as fresh fruit. Wired internet was... More

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

Good room deal, Clean, good customer services, good free breakfast, convenient safe box in room, comfortable hotel in good location, clean parking lot, nice outdoor swimming pool, close to everything, enjoyed staying here, will recommend and be back one day

Was this review helpful? Yes
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much Tracie L for your wonderful review regarding your stay at our hotel.We really do appreciate your kind words and we highly value your business Please come and stay with us when ever you are in town More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2014

Really nice people work here and the parking lot is well lit, that's a nice touch. All the rooms open to the outside like a motel, in case that bothers you. Clean rooms, convenient to most anything in San Jose. Overall, a most decent place to stay with good rates.

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Hi Herod L..Thank you so much for posting a wonderful review on your stay at our property We sincerely appreciate your kindness.Your stay with us is very valuable and please come back and see us again while in San Jose More

Regina, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 14, 2014

After reading several reviews online my wife and I were a bit leery to stay at this location when we stayed in San Jose but we were both incredibly happy with our stay at this Holiday Inn. The girl working the front desk was very friendly and helpful and the hotel itself was well maintained and clean. There was an... More

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you Ryan E for taking time to write such a wonderful review of our hotel.It gives the best description of our hotel performance.Our staff members are highly trained to take care of your needs while you are at our property.Thank you so much once again and we hope to see you soon More

Montreal, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 9, 2014

This is a roadside hotel with a Holiday Inn sign outside. The walls are paper thin and the fitness room is a lawsuit just waiting to happen!!! The management dealt swiftly with our issues as best they could, but the only solution is to add sound insulation. I could hear EVERYTHING going on next door!!!! Thinking of staying here? Think... More

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much lepapedemontreal for posting a review about your stay at our hotel.We are so sorry that you felt that way about your stay.We would like to apologise sincerely.Normally guest are re-situated to another room if they are not happy with their appointed room,so they can get a very nice sleep.The front desk would have happily changed your... More

Santa Barbara
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 17, 2014

A nice welcome, a good breakfast, but three basic flaws. First, the room insulation was poor, you can hear your neighbor talking, as well as their TV. It's below the airport flight path, which wouldn't be a problem except for the insulation issue. Finally, they charge a downtown room rate, but the motel (and this really is a motel, not... More

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Songwriter123 for taking time out to post a review of our hotel.We value your comments and suggestions.I have forwarded a copy to the ownership also.The room rates in downtown hotels of San Jose are a lot higher than ours..being said that,we use Price Optimization to research and price every segment our hotel sells.And it is based... More

Milwauke, Wi
1 review
4 of 5 stars Reviewed January 26, 2014

I stayed here while visiting relatives nearby. The hotel was clean, bright and the staff was helpful. I want to especially thank Kubol for her superior service. I would stay here again. All highways were close to hotel

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much alsing54 for posting such a wonderful review of our hotel.We really value your opinion and we are so pleased that you liked our services.Your business is extremely valuable to us and we know while you have so many choices in San Jose,you chose our location and we are extremely thankful for that.Our staff are very thankful for... More

Grass Valley
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 13, 2014 via mobile

I stayed here for one night for a business trip. When I called the night before to make the reservation the guy on the phone acted like I was bothering him. Arrived at the hotel and the parking lot had a lot of light which was nice. The lady at the front desk was nice enough. The room was a... More

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Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks Molly for writing a review about our hotel.We do appreciate your business and value your opinion.We are sorry you that you did not like our hot breakfast buffet which many guests love.The hot breakfast is a IHG standard I am working to find out what had happened.Please come back to see us again and experience the difference in service..Thanks... More

Noida, India
Top Contributor
88 reviews 88 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 11, 2014

I stayed in this hotel in month of October-November 2013. The San Jose Downtown area is just 10 mins away drive; and Plant Shopping Centre & Oak Hill Cemetry area at walking distance from this hotel. I found my room quite spacious and clean along with all required facilities, such as, a satellite TV, oven, AC, a comfortable study stable,... More

Was this review helpful? Yes 1
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thank you so much Amitra007 for such a wonderful review about your stay at our hotel.We value your comments and we are so glad that you had a great experience at our hotel.It was a pleasure having you here with us. Please make us your home away from home while you are in town again.Thanks so much once again More

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2013

Had never stayed at the Holiday Inn Express - was very pleased with the staff & the room was nice & clean. Breakfast was a nice bonus. In the exercise area they also provide free bottle water another nice bonus. Would stay at this hotel again.

Was this review helpful? Yes 1
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review

Thanks so much LS for posting a wonderful review of your stay at our hotel.Guests like yourself make my team work harder to make it perfect for the guest.You have made our day and we are so happy that you have recognised the hardwork we are putting in.We value and appreciate your business and we do thank you for choosing... More

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Additional Information about Holiday Inn Express San Jose Central City

Also Known As:
Holiday Inn Express San Jose Central City Hotel San Jose
Holiday Inn Express San Jose Central City Hotel
Holiday Inn San Jose
San Jose Holiday Inn
Address: 2660 Monterey Road, San Jose, CA 95111
Phone Number:
Location: United States > California > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Jose Central City 2.5*
Official Description (provided by the hotel):
Discover all that downtown San Jose has to offer at the convenient, comfortable Holiday Inn Express Hotel San Jose. Our hotel is 6 miles from Mineta San Jose International Airport and 3 miles from downtown San Jose. Enjoy shopping at Valley Fair Mall or dining at the wide variety of downtown restaurants. Explore the endless rooms of the Winchester Mystery House. Visiting All Tech Companies, the San Jose Convention Center, or the campuses of San Jose State and Santa Clara Universities? All are within easy reach when you stay at our Holiday Inn Express Hotel San Jose. Another smart idea: we said good-bye to the traditional bedspread as part of our Simply Smart Bedding. Our all white triple-sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom make-over such as Stay Smart shower head. You'll appreciate the large work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes 2 phones, microwave, refrigerator, hair dryer, coffer maker, iron & full size ironing board, free local calls and free Internet/WiFi . While here, we'll get you started each morning with our free Express Start breakfast buffet with lots of breakfast choices and hot entrees like cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites. ... more   less 
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