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Four Points by Sheraton San Jose - Silicon Valley

3.5 of 5
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399 Silicon Valley Blvd., San Jose, CA 95138 (Formerly Holiday Inn San Jose-Silicon Valley)
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Four Points by Sheraton San Jose - Silicon Valley
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Ranked #39 of 74 Hotels in San Jose
A recent review
4 of 5 stars Reviewed January 18, 2015
BH_Trips Chicago, Illinois
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152 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Four Points by Sheraton San Jose - Silicon Valley
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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 18, 2015

Check-in was routine and quick. The front-desk staff were pleasant and helpful. Access to the room was easy and straight forward. I had a suite on the second floor. When you enter the room, you walk into the living area, which also has a bar area with a microwave and small refrigerator. The bedroom is in a separate room. The... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton San Jose - Silicon Valley, responded to this review

Thank you for taking the time to provide a thorough and detailed review. We are happy to hear you had a smooth check in and that you were satisfied with your guest room, especially the balcony. Also, we are glad you enjoyed eating at our restaurant. Thank you again and we hope you'll continue to stay with us in the... More 

Plano, Texas
Top Contributor
79 reviews 79 reviews
32 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed January 9, 2015

We stayed here for one night after shopping at the Gilroy outlet (20 mins south from the hotel). Check-in was smooth, and we were assigned in the first floor not too far from the lobby. The hotel building is spanish style with nice lobby. SPG Platinum receives continental breakfast at the restaurant. It is located across the parking lot. Dining... More 

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Kolkata (Calcutta), India
Top Contributor
83 reviews 83 reviews
34 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 28, 2014

The location is ideal for many who come on visits or business to Silicon valley ,San Jose. The views from all their rooms are absolutely breathtaking overlooking the blue ridge mountains and highways with cars rushing by. Service is prompt and free wifi and a large screen TV in the room is and added amenity. My pet was allowed too... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2014

Well its a Sheraton so you already knows that the room will be clean, tidy and spacious! The only thing that makes me sad is that the room has no fridge / microwave so you need to buy everything on the front desk (damn franchises that want to make money everywhere). Walmart 1.5 mi from the hotel! Good option in... More 

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Waldwick, New Jersey
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

Excellent location if you are in the San Jose area. Close to the airport. Excellent rooms and very good restaurant. Recently renovated. Quick check-in and check-out. Easy access from and to Route 101.

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose - Silicon Valley, responded to this review

Thank you for your review. We are pleased to hear that you were happy with your stay with us as well as with our convenient location. We hope that you will visit us again during your next trip to the area. Take care. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 6, 2014

Firstly You should try to find another hotel if you don't like desolate places. However it is preferable for business travelers due to proximity to Silicon Valley companies. There was not any shoe polisher in the room, then when I requested it from the front desk they simply said they don't have any. My room number next to door was... More 

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose - Silicon Valley, responded to this review

Thank you for your review. We regret to read that you were disappointed with your recent stay with us. We assure you that we will look into your comment regarding the broken door number. We are still happy that you stopped by and hope that you will give us another try so that we may prove that your experience is... More 

michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

Outstanding service, clean and the most comfortable beds. Quiet, easy in easy out. Room service reasonable excellent food. Add the hot tub, you have everything you need. The front desk staff was very friendly, helpful and the lobby was warm and inviting. Lastly, the housekeeping staff was also polite and nice.

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Knoxville, Tennessee
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 20, 2014

This was an okay hotel. It's an older property that has been updated in some areas. The rooms are a nice size with lots of outlets and a huge desk & counter combo. The sink countertop is small with not much area for toiletries and make up. For the price, I expected more from this hotel.

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Fillmore, CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 17, 2014

This was a reasonably priced hotel for a one night stay. The lobby was actually quite cute. Service at the front desk was great. They were friendly and helpful. We checked in early with no problem. The room was comfortable. Although a lot of the room felt dated, some things had been upgraded such as TV, decor, and granite vanity.... More 

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose - Silicon Valley, responded to this review

Thank you for your review. We are thrilled that you enjoyed your time with us as well as our unique and contemporary design. We hope that you will visit again soon! Take care. More 

Irvine, California
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 8, 2014

I stayed in this hotel for two nights in August 2014. This hotel is in nice quiet area of Silicon Valley. The surroundings is very nice. The rooms are nice in comfortable setting. The staff in the front desk are helpful. I would recommend this hotel for anyone wanting to stay in quiet area of Silicon Valley.

Was this review helpful? Yes
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose - Silicon Valley, responded to this review

Thank you for your review. We are thrilled that you enjoyed your time with us and pleased to hear that you were able to take advantage of our convenient location and enjoy a quiet, comfortable stay. We hope that you visit again soon. Take care. More 

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