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All 73 San Jose hotels

Four Points by Sheraton San Jose - Silicon Valley

2.5 of 5 Hotel   |   399 Silicon Valley Blvd., San Jose, CA 95138 (Formerly Holiday Inn San Jose-Silicon Valley)
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Ranked #39 of 73 Hotels in San Jose
A recent review
3 of 5 stars reviewed 6 days ago
Kim P Knoxville, Tennessee
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133 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Knoxville, Tennessee
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was an okay hotel. It's an older property that has been updated in some areas. The rooms are a nice size with lots of outlets and a huge desk & counter combo. The sink countertop is small with not much area for toiletries and make up. For the price, I expected more from this hotel.

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Fillmore, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a reasonably priced hotel for a one night stay. The lobby was actually quite cute. Service at the front desk was great. They were friendly and helpful. We checked in early with no problem. The room was comfortable. Although a lot of the room felt dated, some things had been upgraded such as TV, decor, and granite vanity.... More

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Irvine, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for two nights in August 2014. This hotel is in nice quiet area of Silicon Valley. The surroundings is very nice. The rooms are nice in comfortable setting. The staff in the front desk are helpful. I would recommend this hotel for anyone wanting to stay in quiet area of Silicon Valley.

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose - Silicon Valley, responded to this review

Thank you for your review. We are thrilled that you enjoyed your time with us and pleased to hear that you were able to take advantage of our convenient location and enjoy a quiet, comfortable stay. We hope that you visit again soon. Take care. More

Utrecht
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is a standard hotel, nothing special, nothing spectacular. The pool is difficult to find, and there is hardly any sun to catch. The most irritating piece of this hotel is the restaurant. There is no buffe for breakfastt, so people in a hurry beware, you'll have to wait! There are only one or two chefs to prepare your breakfast... More

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Top Contributor
53 reviews 53 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 16, 2014

Very nice location, quite. I thought my room rate for how far south of the city the hotel was located was excessive. The room was nice and comfortable, however it seemed a bit worn, many touchups needed, peeling paint, lights not working, etc. nothing major, just minor annoyances.

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 9, 2014 via mobile

The hotel is average. Sadly missed some rooms for cleaning. This is the first time this has happened to me and I travel a lot! I think they need to do a little to add some charm for the rooms and lobby. The lobby is stark and echoey. The rooms don't have drawers! I had bins. And I am staying... More

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Bardstown, Kentucky
Contributor
14 reviews 14 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 9, 2014

Too often hotels fall victim to expectations. Unfortunately for the Four Points by Sheraton San Jose - Silicon Valley Starwood Hotels cater to a group of people who are not only looking for a nice, clean, comfortable place to sleep. These people seem to be searching for some kind of intangibles that can never be met. After reading reviews on... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 26, 2014

I ended up staying one night in September. The room was clean, but smelled like smoke. The bathroom and sink had several odd things. As an example, the faucet for the sink appears to be too far back, so when you use the sink you get water all over the counter. The towels are thin and stayed damp, so I... More

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Napier, New Zealand
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 23, 2014

This property is showing it's age (used to be a Holiday Inn) but this is made up by the eagerness of the staff to please. I stayed in a basic King Bed room. The room was clean and quiet and the bed comfortable. The bathroom and shower fixtures are a bit dated. WIFI worked great but the AC seemed to... More

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New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2014

Let me start off by saying if I could rate this motel a 0 I would. The exterior of the motel is old fashion but lots of free parking that was a plus. The back door has a card slot for guest to was left opened no need for card anyone can go in the motel. The front desk agents... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton San Jose - Silicon Valley, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay with us. We sincerely apologize for the billing confusion you experienced with our front desk staff. Could you please reach out to us at alfonso.chavez@fourpointssiliconvalley.com so that we can ensure you are charged the correct amount? Again, thank you for your review. Take care. More

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Additional Information about Four Points by Sheraton San Jose - Silicon Valley

Address: 399 Silicon Valley Blvd., San Jose, CA 95138 (Formerly Holiday Inn San Jose-Silicon Valley)
Phone Number:
Location: United States > California > San Jose
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Four Points by Sheraton San Jose - Silicon Valley 2.5*
Number of rooms: 207
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Also Known As:
Holiday Inn San Jose-Silicon Valley Hotel San Jose
San Jose Holiday Inn

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