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Hilton San Jose

#14 of 73 Hotels in San Jose
Certificate of Excellence
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300 Almaden Boulevard, San Jose, CA 95110
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640 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton San Jose
See the most recent reviews
Portland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2013

When you have 20+k people descending on a downtown area, it really helps to have a dependable hotel right where the action is. The Hilton has pole position at one side of the SJ Convention Center, and thank goodness its pride of place doesn't come with drawbacks in its hospitality. The rooms are straightforward and comfortable, with modern TVs you... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Catherine H, Director of Sales at Hilton San Jose, responded to this review

Hello Mark N, Thank you for taking the time to write a review. We're glad that you had a great stay at the Hilton San Jose. We look forward to seeing you again in the future. Sincerely, Catherine More 

Auburn, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2013

Service isn't up to par for a Hilton full service hotel but the room is clean. I arrived late and room service lost my phone order. No water in rooms and the tap water smells of chlorine. Location was central to San Jose. Valet didn't have my car up in the morning as I requested.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Catherine H, Director of Sales at Hilton San Jose, responded to this review

Hello Mary, Please accept our sincere apologies for the hassle and frustration you experienced on your recent stay at our hotel. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities and we regret this was not your impression. We will use your comments as part of our ongiong service training... More 

Fort Riley, Kansas
Contributor
14 reviews 14 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 28, 2013 via mobile

Stayed here while attending SuiteWorld 2013. Very convenient as it is connected to convention center. Not many dining options within hotel but great restaurants nearby within walking distance. Peter Thomas Roth bath products!

Was this review helpful? Yes 1
Catherine H, Director of Sales at Hilton San Jose, responded to this review

Hello, Thank you for writing a review. We are glad that you had a great stay at the Hilton San Jose. We hope you stay with us again the next time you come to San Jose. Sincerely, Catherine More 

rkmontoya
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 28, 2013

After reading the reviews, and seeing the pictures online, I decided to give the Hilton San Jose a try. I arrived last night (for a 4 night stay). I parked in Self Parking and walked to the hotel lobby. Upon checking in, hoping to get a suite, I asked the front desk guy if he had any upgrades. He mentioned... More 

Was this review helpful? Yes 1
Catherine H, Director of Sales at Hilton San Jose, responded to this review

Dear RKMontoya, Please accept our sincere apologies for the hassle and frustration you experienced on your recent stay at our hotel. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities and we regret this was not your impression. We will use your comments as part of our ongiong service training... More 

Yreka, California
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 28, 2013

I have stayed at the Hilton San Jose a number of times, partially due to it's great location to downtown San Jose. The rates tend to be very high unless you can get a corporate negotiated rate. The executive staff has been very accommodating to honor these rates even when "sold out" at the lower fares. Kudo's to them for... More 

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A TripAdvisor Member
5 of 5 stars Reviewed May 22, 2013

The hotel and room were great. The hotel employees were efficient and friendly. The room modern, clean, and not too much used looking. The ladies running the executive lounge were great. They were friendly, efficient and very helpful. The food was above average with a small hot breakfast offered with plenty of sides such as several types of juice, breads,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Traverse City, Michigan
Top Contributor
76 reviews 76 reviews
36 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 22, 2013

I stay here frequently when traveling to San Jose for work. The hotel continues to be comfortable and accommodating. The checkin staff are always friendly and the folks who run the executive lounge are GREAT. A caveat: big conferences in SJ mean big crowds in the hotel (an attached conference center) - the lounge may close but the hotel will... More 

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Denham Springs, Louisiana, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 21, 2013

I enjoyed a 3 night stay at Hilton San Jose. Very clean rooms, among the best beds for my other frequent travelers (that matters a lot!), and top-notch staff service. From last year, I even notice many decor upgrades were made. Great bang for your buck, you won't be disappointed!

Was this review helpful? Yes 1
Shelby Twp., United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013

My stay at the Hilton San Jose was one of the best I have had in a long time. I was very happy to have a room with the Executive Lounge access as the food provided was delicious and the staff extremely helpful and friendly. The biggest downside of my stay was that I didn't get to utilize the pool... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2013

good accommodation for one week trip. Nice, clean and quiet hotel room. I couldn't rate a spa, i haven't time to see it. Breakfast isn't worth of value, there was all the week the same variety of food without any changes. Personal is friendly and trying you help at any time.

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